Called us back within 30-minutes of leaving a voicemail for service…read more Was able to get our AC Compressor replaced on the same day. Quick and easy, seemed quite knowledgeable and was clear and direct.

He was willing to fit us in between other appointments when my wife's check engine light came on…read moreunexpectedly, which we appreciated. Unfortunately, the experience went downhill from there. He criticized our use of a FIXD OBD2 reader, warning that it could potentially brick the ECU, though it's my understanding that would be extremely rare. He then quoted over $500 for ignition coils and spark plugs on a 2009 Toyota Corolla even though only one cylinder was misfiring. When we declined the repair, his attitude changed significantly and he became confrontational, to the point that my wife was nearly in tears by the end of the interaction. We left feeling pressured and uncomfortable.

Called and was told they would have to look at truck to give estimate. Drove 45 minutes and then to…read morefind I had to have an appointment to get estimate. Customer service was poor at the most.

They did a 4 wheel alignment on my 1977 Corvette. Highly recommended to me by other classic car…read moreowners.

Service: was great…read more The gentleman who helped us out currently during Memorial Day was extremely helpful! I'm so greatly grateful that the shop was open during noon! My brand new tire ended up having a huge boo-boo because of darn big trucks who swerved on the highway and my husband had to swerve to not get hit and ended up hitting something. This sales guy was so nice and came to our rescue! Now we are back on the road and took only 5mins. Forsure if we get stuck in NC again we will be come back!

This is your must go place for tires! Clay and his team work fast and make sure you have exactly…read morewhat you need and in your price range. We have always had top notch service!

This is my second review because this one is for the time I brought my 38' fifth wheel camper to…read moreRicky to have the springs, bushings, and shackles replaced. He did a great job at a reasonable price. I now have a place to take my trailer for quality repairs.

After a complete lack of knowledge and service at a Ford dealer and two other mechanics telling me…read moremy truck problems were "over their pay grade", I was told to try Ricks. He listened to my issues, took the time to actually test, look, listen for the problem, then called and told me what was happening. He knows his stuff, he won't take advantage of you... they don't come any better than this! I HIGHLY recommend him for any kind of diesel vehicle or equipment repair

this was the west experience I have ever had dealing with a locally owned business. o myself os…read moreself employed and deal with the public... I had alot going on . i came to have 2 tires put on my car... when it came time to pay I reached in mypurse to give my bank card. It didn't go through. was confused since I knew. I had sufficient funds in the account. called my bank . first time my bank said i am not seeing any trouble on our end . so I was confused at why it would t work called the bank again to find out I was issued a new card . 7 min after closing said I found the correct card was indeed using the wrong card . bit had the right card . with me . they took my tires back off the. car and did not put my old ones on. I begged the owner please use this card. this is the right card . he yelled at me refused . begged him saying I promise it will work and give you an. extra $20 to just run it. he locked up his shop as yelling at me he left me with no one there . left my car with NO tires.. he even would not put my tires I came in with back on.. I hope I never treat any customers they come through my doors like this ... I was left ny myself unable to take my car . I came with an officer the next day. Not comfortable with how the owner treated me. Now the one employee was excellent. And he needs to be working somewhere else . He was polite . . this has never happened to me before. i Immediately threw away the old card so I would not make this mistake again. You know you never know what someone could be going through. Having a lot on my mind. Show people grace I am going through a divorce , lost a child and both parents in 2 yrs. Yes I was distracted. But I did discover before he left why the card was not working. I was using the wrong one .

Very disrespectful, I'd rather drive on a flat tire than come here. Expensive as well. Called to…read moreask how much to mount a tire the attitude and price are the reason I went elsewhere.

As usual Brian's Ato Repair provided exceptional repairs at a very reasonable price. My buddy…read moreneeded repairs done quickly. Brian's fit them into the schedule and repair the transmission without breaking my friend's bank account. The best part is, Brian's stands behind his work. The integrity and exceptional customer service is why I constantly refer folks to Brian's Auto Repair. Sure, there are many shops around but Brian's is amazing. Besides, Brian's is routinely supporting the local Cleveland Community.

I came in on a Monday morning without an appointment and they were able to do a full assessment and…read morecomplete repairs in the same day. They quickly and clearly communicated findings and recommendations. Outstanding customer service and work at a fair price. I highly recommend them!

Yesterday morning I purchased for used tired from rockside. By yesterday evening I had a flat…read more I went back this morning (had to call AAA yesterday because I was stranded at work due to the flat) and they patched the hole. I left, and noted they did not recalibrate the TPS. Did that and decided to check the tire pressure myself. All four of them were at different pressures, two of which were 20psi OVER where it should be. At this point I'm pressed. We paid $185 for a tire that had a hole and needed patching. I had to call AAA, and I missed half a day of work. We go back. We're like hey, clearly whoever put these on doesn't know wtf they're doing b/c we had a hole and they're all at different pressures and they're over pressure. This sucks, we don't want your shoddy tires we want our money back. They did absolutely jack all to make it right. I drove to my mechanic to make sure the tires were now safe to drive on. They fixed the tire pressure in them, and my mechanic said that I won't die, but the tires they sold me have tread on them so bad they would NOT pass state inspection. $185 and if I had to get an inspection tomorrow I wouldn't pass? Are you for real right now? This is unreal and not right. Integrity is dead in the modern age.

Went today to get a tire I bought elsewhere mounted. I speak Spanish but most other Spanish…read morespeakers assume I do not. Attendant came up to me and asked what I needed. I told him and he went to ask the manager what he should charge. This all happened next to me and the manager said to try to get me to pay more than normal. When the attendant told me the price, I asked if they could do better. They lowered the price by 25%. During the mounting I heard the mechanic call me an expletive for asking for a discount. At this point I made it clear that I spoke Spanish and he should not be treating his customers this way. When I went to pay I had a long conversation with the store manager and he refused to take any responsibility, calling it a misunderstanding. Buyer beware, I will never return and will let everyone I know not to go there.

Horrible service and attitude toward customers they keep hanging up on me after installing a tire…read moreand did not replace what they needed to in return with me and my kids in the car, my tire flew off while driving it causing extreme day and Mitch and they refuse to be responsible when I did not want to negotiate the liability

Stopped by SoLo today. My tires had been improperly installed at a tire store in Florida. They…read morewere installed backwards so the word "Inside" was actually on the outside tire wall of all four tires. Shawna understood and had the tires "flipped" and balanced within about 45 minutes. I'll be back for new tires for my CRV later this year.