1. Brian's Auto Repair

    1. Brian's Auto Repair

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    Clayton, NC

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    Brian's Auto Repair

    4.1 (12 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Brian's Auto Repair

    Auto brake repair

    Auto engine repair

    Brian's Auto Repair Photos

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    9 months ago

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    1 year ago

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    2 years ago

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    4 years ago

    I can always depend on Brian and his crew to take care of my vehicle service needs! They do a great job and in a timely fashion.

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    5 years ago

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    6 years ago

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    3 years ago

    they do excellent work and they are very fair. my family always uses them and we have never had any real issues.

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    7 years ago

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    6 years ago

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    Strickland Brothers 10 Minute Oil Change

    Strickland Brothers 10 Minute Oil Change

    2.9
    (17 reviews)

    So this place is advertised as a 10 minute oil change. Now I don't know how true this is because…read moremy first time here and there was only one guy working. I made sure I got up early to get here when they opened and there were already 2 cars ahead of me. It's first come first serve. So get here a little before opening if you don't have time to wait. Unfortunately, I would say that the cars ahead of me their oil changes took longer than 10 mins. But that's only because there was only one employee. He said "the other guys were running late. Hopefully they get here soon." It's 8:36 now as I'm typing this review and we got here a few minutes before 8:10am. 2 employees show up about 8:40am. It's 8:55a and the first car is done! Another employee rolls in. And they are finishing up with my vehicle now. As advertised when you get your oil changed you don't need to get out of your car. If you come for a state inspection you have to wait in their lobby. Luckily there is a bathroom (clean), water and a Keurig machine. I really wanted to like this place but based on my first experience I have to give it 3 stars. I wanted to give it a 1 star review but because of the gentleman that showed up on time was professional, nice and worked hard on 3 cars I bumped my stars.

    I visited this Strickland Brothers location at approximately 11:00 a.m. on July 11, 2026, intending…read moreto get an oil change. Unfortunately, I left without receiving service because of how I was treated by an employee who identified himself as the manager. When I entered the parking lot, one employee told me to wait while they decided which bay I should use. I moved forward slightly to let a car out behind me, and a second employee also instructed me to stop and hold on. A few minutes later, another employee inside the bay began raising his hands in frustration because I had not moved forward. I apologized and explained that I had not seen him signaling from inside the bay. Instead of acknowledging the misunderstanding, he gave me a visibly disdainful look and ignored me when I greeted him and explained that I needed an oil change. When I asked why he was treating me that way, he responded, "Why were you all the way out there and making us come out in the hot sun?" I explained that two of his coworkers had specifically told me to wait. His response was, "I am not one of those two people." I then asked to speak with the manager. He said that he was the manager and rudely asked, "What are you going to do about it?" At that point, I thanked him for the rude treatment and left. Miscommunication between employees can happen, but blaming and belittling a customer for following the instructions given by other employees is unacceptable. A manager should be capable of resolving a simple misunderstanding without hostility, contempt, or intimidation. I will not return to this location. I hope the company reviews the incident, including any available camera footage, and addresses the manager's conduct.

    Brian's Auto Repair - autorepair - Updated July 2026

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