When I purchased my polaris (couple years ago) they delivered it to my house. It was not a long…read moreprocess, they were kind and helpful. Today is Saturday and they close at 3pm. My wife broke the polaris and they were very knowledgeable about what I told them she did. They offered to come pick it up next week, great customer service. I was able to get a trailer and load it and I brought it to them at 2:50pm. They were super friendly about it and I had called a few times. I highly recommend them. They're professional, friendly and helpful.

Amazing customer service and awesome people! Even stayed past closing time to close a deal. Bought…read morejet skis before from other dealers and this one succeeds expectations. They go above and beyond. Don't waste your time anywhere else.

Go here if u want to be charged 1200.00 shipping on a bike u drove 3 hours to pickup. Make it make…read moresense. I looked up the kawasaki fee and its 600.

The sales person was friendly and helpful. The parts person was not friendly and acted like I was…read morean annoyance to his day. I waited patiently for quite a while for someone to help me at the parts department, I almost walked out before the parts guy came out. So good and bad is my experience again at this dealership. I feel like this is a problem that could easily be resolved and should be.

Jeff has been taking care of my '67 pan/shovel since 2004, and always does a great job. He's…read morehighly knowledgeable, professional, friendly, and always has time to answer questions and go the extra mile. Jeff's attitude is "there are no dumb questions," but if he doesn't have an answer, he can find it.

I just bought my first panhead. Outer Banks Harley shop recommended First Flight Motorcycle on…read moreCaratoke Hwy in Powells Point ...on the way to the Outer Banks. I stopped in to ask a few dumb questions about my panhead. The mechanic (Jeff) was very helpful and took his time to talk about panheads! Turns out he is a big fan of pans and owns one himself. I really enjoyed the visit and will be taking my panhead to him and Rod (the owner) to get her running for me!!

Good- the sales team were very helpful. Bad -the parts department counter man was not very friendly…read moreand not very knowledgeable. He seemed to have no clue what I was talking about. I had ordered a part from Harley on line and it had been delivered to this store via UPS. I went to pick it up. He got rather mad and seemed to be pissed off at me because I didn't know the part number.

Great service, reasonable labor cost, lots of parts and accessories, years and years (sorry Trey)…read moreof experience with many brands. Old school shop that does it right. Don't be in a hurry to have your job done if it's riding season. Plan ahead or have a backup ride. "How many bikes do you need?" Probably just one more.

I recently brought my 1999 Harley-Davidson Fat Boy into Oceana Cycles for a tune-up and state…read moreinspection, and the experience did not disappoint. Conveniently located just off the interstate in the heart of Virginia Beach, this shop delivers exactly what riders are looking for--quality work at a fair price. The team is knowledgeable, efficient, and clearly takes pride in what they do. Their parts inventory is well-stocked, and if something isn't on hand, they can source it quickly without hassle. If you need reliable service for your motorcycle, Oceana Cycles is well worth a visit. Supporting a local business that consistently delivers this level of service is an easy decision.

great service, great people. fast turn around…read more ..............;..................................................................................................

The crew at Cycle Word are great! I walked in on a Saturday at 1pm with a loose tire and rim…read morereplacement and they got me taken care of on the spot! Highly recommended with great customer service!