Our A/C hose backed up about 4 hours into our trip to OBX, causing alot of water coming in from…read morebehind our dashboard. Took the car to Southside without a reservation and the crew cleared the blockage with an air compressor. Our mechanic refused to take any money because the fix was so easy. No leakage throughout the vacation stay and the ride home. Professional courteous helpful people here, highly recommend if you're on vacation at OBX and stuck with a car problem.

Great service. Good prices. Fast. Happy I went there than a place in OBX. Took under an hour for…read moreoil change. Still have the rest of my day to play.

Thank you Mark, for all your help, I appreciate you taking the time to even get my car checked…read morefirst thing, you move fast and truly care to help people, and for the woman/friend for helping me out with my car as well and the ride home, she did something extremely nice, I wish I could see her to give her a big hug I am so grateful, It was a true blessing from up above, you fixed my alternator band and it was quick, and to your whole shop thanks you so so very much, Virginia from Elizabeth city.

Fantastic service! Called and updated friendly on my car as I needed a whole new transmission for…read moremy 2017 Jeep Patriot. He also redid my brakes and my yearly inspection. Plus, I was so impressed with the shop, it's the so clean and organized and I know my car was secured behind the locked gate door. Jeep was going to charge me an arm and a leg for a replacement and his pricing is extremely reasonable and fair! I feel like I have a brand new car!

They did a tuneup, brakes and rotors. It was nice to not get a call saying "we recommend this or…read morethat etc". They did the job for the quoted price. Nice people.

Scott and his team at Cartwright's did an amazing job on my 2003 Tundra. Before I heard of…read moreCartwright collision (by word of mouth from another auto body place) I went to two different local shops trying to get some rust spots on my roof taken care of. No one would take care of the rust spots on the roof and address my new leak. Ideally, I wanted the roof and hood painted because they were trashed from old age, lots of dry Thru car washes, and Hawaii's harsh environment. I stopped by their shop after 1 for an estimate and game plan. Scott saw no issues addressing the rust, recommended a new windshield (why I was getting water when it was raining), and decided a pinstrip would be best to take care of some of the clear coat that was on its way out. The ease of this process was very straight forward. He added me on his schedule for the following week. I must add they have fair pricing for the quality of work. A little over a week later I picked up my truck on a Friday. They washed and cleaned my truck and did a clear coat on my bad looking headlights. The pin strip color looked great and I couldn't be happier.

My car was not fixed properly. Instantly notice how off it was. They came out to inspect and said…read morenothing was wrong until I started pointing out the inconsistency. They kept going back over what was previously stated trying to cover themselves. Definitely won't be going back and do not recommend. Money wasted!

Worst possible experience for detailing my car. Brought them a 2002 Lexus SC430 car to paint lower…read morefront bumper, they did a great job. They offered to "detail" it for $500 using a "subcontractor" I said too much. Checked around and that seemed like the going rate so I went with it. Now the word detail in my mind is this; 1. Clean doorjambs and rubber, all windows essentially everything in and out 2. Clean trunk jamb and all jambs and rubber 3. Vacuum and clean inside, spot shampoo as required 4. I paid for engine detail also THEIR QUOTE: This includes door jambs, interior door panels, engine bay, and a coat of wax on the outside. I go to pick it up - door jambs are ok. I open trunk where the hard top slides into - hadn't even been opened. They didn't even know the hard top went into the trunk - all rubber and jambs were very dirty filled with leaves and such as was trunk. Showed them how it works and all the jambs/rubber that needed cleaning and they said we will fix this. That was somewhat understandable if you didn't know how the vehicle worked. Went back today for final - moved the front passenger seat up - leaves and debris behind seat, leaves and debris under edge of floor matt. Neither Matt was cleaned/shampooed. Was told that was part of a full restoration. Also found the rubber seal about lower window part of the hard top window wasn't cleaned or touched. Was too that they didn't want to mess with that because it would take the lubricant off the seal and they don't normally touch the seals. Really? The seal is dry and old not flaky or dry rotted. Somehow the others were fine. Lots of excuses that pointed to a serious issue with quality. Now I said if this subcontractor detail company can't even vacuum I'd like to know who they are because I don't ever want to use them again. Was told no won't do that we don't want you "bashing" them. Ok so Graham Collision, if you don't want a customer to "call out quality issues " for a job they are paying for, that to most people are common sense, and that is considered "bashing them - your subcontractor", then you own it. YOU are responsible for your shoddy subcontractor's work and if that is good enough for Graham Collision then so be it. Fool me once but you won't fool me twice and I refuse to accept what your version of "detail" means especially when I would have gotten a thorough "detail" job from AutoBell for less that $100. We will see them tomorrow.

I just had an incredibly perfect experience here! When a truck backed into my new car, I was…read moredevastated. I only had the car for two days and here I am dealing with a fender bender. I went to a few other shops for estimates, and they were all quoting me higher. What prompted me to come here was not just the price, but the service Jenn provided from my very first call. I never dealt with an insurance company in the situation like this and she gave me the rundown of everything I needed to do and what to expect and she was spot on. I brought in the car and asked to have it ready when I returned from vacation so I wouldn't need a rental, they not only was it ready in pristine condition better than it was before, but they even buffed out a little scratch on the door that I was planning to do myself. They gave me the car better than how it was delivered to me from the car dealer I can't praise this place enough not only because they are honest and fair, but the quality of their service is impeccable. My car even had a racing stripe that needed to be replaced in the front bumper and they matched the color and placement perfectly. It looks as if nothing ever happened. I hope I don't have a lot of collisions in my life but knowing that they are there, sure makes life a lot easier. Definitely recommend them 100 times over.!

You ever wonder what to the "Service Station" you had in every town? We still have one,…read moreself-service or they pump with a smile and a how-ya-doin depends on which pumps you line up with... Facing the church they pump, facing the canal, you pump... Servicing you oils changes, tire rotation and repair, state inspections, belts and hoses, wipers and filters... A piece of the true heart and soul of South Mills!! Everyone knows your name or your family and always have something nice to say about everyone just like your mamma taught ya... You can't go wrong with Cartwright's or they will make it right!!

Excellent! A real service station! They have gas! They fix tires! They change ties! Quick…read moreand Easy! Had a problem on HW 17 ! Got off next exit ! Made it to 158! Gas mini mart only had air! I was down to 20lbs! Filled it to 38lbs and i could hear air escaping! Took out the worthless donut to get me to a "tire center". 18 miles away! Couldnt loosen the lugs! Thankfully, a car and a truck pulled up! One helped with changing the tire! Then other told be we were 2 miles from Eddie Cartwright's station! Old fashioned! Real fix your tire on a Saturday! Thanks Jimmy! These generous folks helped with the tire, Moving the mass of bags & luggage back into the car !! And then guided us back to Cartwright's ! South Mills is a adorable little town but very small! They know Eddie! In fact, neighbors! Thank You ! Neighbors! They were headed in the opposite direction! But stopped to help us. Thank you Cartwrights! Back on the road trying to make my ferry!!

We have been using TLC for over a year now. Quality work and extremely reasonable prices…read more Their work is guaranteed and they do stand by their work. The waiting area is clean and comfortable. The employees have been professional and kind without exceptions. I highly recommend TLC

Use to take all my cars & truck here; but last few years, they went to weird billing…read more you pay to have an air filter change, then they charge you same labor again, to take care of the sensor right by the air filter. You change a serpentine belt, right by water pump, but instead of adding just the labor for additional water pump, they charge you a second time for the tear down. That is double charging for the same labor, to fix something else in same area. Then you ask them to change a belt, but then the tensioning rod, in your opinion is OK. You ask for belt only. You end up in shouting match with mechanic, over - things they are over charging for. At least 3-4 times. They have good mechanics. It is business practices. If I am wrong about tension rods, I am the one who has to do it a second time, I pay for it not them. Sad, I have liked them but in last 2-3 yrs they have been greedy on practices.

We went to the service dept. to pick up some parts. Michelle researched what we needed and had our…read moreparts ready when we got there. Mike, the service manager, assembled the parts so we could install them quickly and much more easily. We were so appreciative! He made our doing the repair so much easier than it would have been. TAC RV went above and beyond. Thank you! You never let us down!

Everything was great with dealing with TAC RV until the end. They weren't pushy like other dealers…read more The problem was--My husband and I applied for financing together. They came back with good terms and told us we had good credit. But...they set up financing in only my husband's name without informing either of us and we found out when we got to the end of the deal. The finance guy said that Ian (our sales person) was supposed to talk about it with us. According to him it's harder to get approved with self employment and self employed applicants need to provide more documentation for approval. Not one call asking for documentation. Not one call informing us that this would be a hurdle. Not one call letting us know how they arranged the financing. Had they informed us beforehand we would have lined up our own financing so we both could be on the loan for business tax reasons. Double check your financing beforehand so you don't have any surprises.