I took my truck in for spark plugs and crank shaft position censor to be replaced and after leaving…read morethe shop my truck stalled 5 times on my way home which it's never done and now the oil pressure drops . The staff was very nice but they want to charge me again to check the truck out to see why it's doing this. Again this was not an issue before I took it in

Hi, I was in a big…read morebind, travelling from Phoenix to Nashville when my car broke down in Big, Spring Texas. My roadside assistance towed me to their shop - I had no idea if they were dishonest, bad, or what have you. The car was dropped off on a Sunday, so they were closed. Danny, the service writer, called me promptly the next morning, empathized with my plight, and promised they'd do everything they could to figure out the problem and get me on my way. Three days later the car was fixed and ready to go. That is super fast considering they're a busy shop and they had to order a bunch of parts. David Scott was the mechanic who worked on my car. I met him briefly when I came to pick up my car. I could tell he was very conscientious and really cared that the car was repaired properly. My experience with this shop is that they are friendly, honest, dependable, and have skilled mechanics who want the job done right. I highly recommend them.

We had a blowout 30 minutes outside Brownfield. I called Franklin & Sons. The tire is a special…read moreorder tire. They ordered it overnight and we on the road by 10am.

The absolute BEST! We got a flat in Big Bend National Park and called 3 different Firestone tire…read morebusinesses in Big Spring and Midland, because our next stop was Big Spring, TX. Franklin & Son was the only business that could get the right tire in time. They did so, then called us and notified when they had it. We pulled in on a Friday about 2:35PM and were out of there within a half hour. AND they put the spare back up under the the truck again! They did this work outside of the bays so we didn't have to unhook from our camper. SO fast, professional, and just all around outstanding!!! LOVE businesses like this one...

George & Richard were very friendly and fixed our van in a timely manner…read more Got stranded in Big Spring, TX heading for California. They helped us get a hotel and fixed the car quick. I'm thankful for them because because of them we made it back home safe.

I was moving cross country from CA to NC this past October. I decided to take a rest stop off a…read morerandom exit in what seemed to be the middle of nowhere in Tx. As I pulled off, one of my breaks failed. (Like screeching grinding metal and car lurching kind of failed.) I was a single female traveling alone with a pet and it was HOT out. I was four hours from my next hotel stay, and have physical disabilities. I was terrified. AAA gave me the number to G&M Auto Care. When I called, I talked to the owner, Mr. Leatham who was SOOOO nice, and pretty much already knew what was wrong with my car based on the description. I had my car towed there, and they worked on it right away. Mr. Leatham chatted with me and my pet bunny in the waiting area. He told me a story about how he was stranded once, and couldn't find anyone to help him. I knew he understood my situation. My car was fixed in under 2 hours for a very fair price, and I was able to make it to my next destination before it was dark. I am very grateful that my breaks failed on THAT exit, because I ended up at the right repair station, with an honest and compassionate person to make sure I was back on the road safely, and with piece of mind.

Great friendly service always very helpful and honest. I highly recommend this place. Will always…read morebe a customer

I had a nail in my tire and went in to get it fixed. the patch they put on didn't hold once driving…read moretwo hours away from home. I made it home on a spare and we took the tire in again the next morning. The man who fixed it helped us and told us the patch he put on didn't hold, but he couldn't do anything for us because the tire separated once he aired it up. all of this is very understandable because things happen. however after telling us the patch he put on didn't hold and he was sorry, he refused to refund us for the faulty patch. we go here because we are local and it's close and convenient. won't get our service again. very disappointed.

Brought my Sprinter Van for tires and talked with Marie she was kind and caring about our difficult…read moresituation we had to be in a certain place at certain time and she was able to push me through with a new set of tires.. She looked at me and said we got this and the goal was set and achieved .. The mechanics worked late to make it all happen.. Thank You Dodge Big Springs you made a last wish come true for my Military Veteran husband who was able to be at his 55th HS reunion.

we were sold a truck that has nothing but issues. the service department has had it longer then we…read morehave. After they completed some work, they told us were responsible for $480. when they didn't even tell us before that we would have to pay. if you want a lemon, go see them.

Medrano has great employees with quick and reliable service. They go above and beyond to help their…read morecustomers! Prices are very reasonable and the work is done right the 1st time. I appreciate these guys and how hard they work for the customers.

We had a great experience with Medrano's the first time we had our oil changed there. However,…read moreafter this visit my husband and I moved and are now attempting to change our own oil- which is near impossible because the oil pan plug is stripped. The kids working on our truck used an impact to tighten it after the oil change instead of by hand. My husband has been underneath the truck for an hour and still hasn't been able to loosen the plug. Pretty dumb, y'all.

Trinity automotive has helped me out of a bind on several occasions. Fair pricing and good…read morecommunication on what needed. Great people!

Well, I was visiting and needed to get car brakes fixed. Called Mike and he called me back and…read moresaid he had a cancellation and I could bring it in.. Got the parts delivered fast and I was out the door in a few hours. Great work and good communications. Will recommend this shop to everyone. Nice waiting room.

While traveling back from California and heading home to Louisiana, my family experienced a flat…read moretire. We made it to the first exit and this business was the first spotted. They were in fact closed upon arrival. Several calls placed seeking help, when Mike Baeza arrived. Without hesitation he came to the rescue, got our tire changed and got us back on the road. This man didn't have to do it as he was closed. He saw a family traveling with young children and helped. I would definitely recommend this business to ANY AND EVERYONE! Thank you Mr. Mike Baeza, your human kindness meant a whole lot and we're forever grateful! The world would be a better place, if we had more people like you in it!!