Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.

I experienced great communication during scheduling and speedy service. Price is perfect and the…read moreprofessionalism and workmanship is top notch.

From the owner: Smoky Mountain Auto Glass has the experience and skill…read morenesscessary to serve as your professional auto glass company, offering the highest quality services and customer care in Knox, Sevier, Jefferson, Blount, Hamblin, Hawkins, Cocke, Greene, Anderson, and Union Counties. With over 10 years experience in the auto glass industry, you can feel confident in choosing Smoky Mountain Auto Glass for all your auto glass needs.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

On time, or rather well before, done right the first time…read more Good price as promise. The location is a trifle hard to mavigate to but once you get organized you can see the place from the highway

On time check in. Vehicle was ready well earlier than promised. Good people doing good work at fair…read moreprices. (Ford 2019 Ranger full windshield replacement).

Absolutely the best service. Friendly helpful people who care and go above and beyond to make your…read morevehicles glass like new again. Prompt service from the technicians very courteous and knowledgeable and take pride in their work. If you need auto glass repaired or installed do yourself a favor and go to turttles

excellent job installing new front windshield in my 69 firebird trans am also installing trim front…read moreand back glass... I will go back for future glass install, thanks again

Wish I could provide a review of this company's work but we could never get them to do anything…read more Their answering service (receptionist or whatever) was very nice but they never called back. Called several times and talked to a nice lady who provided good information and continually promised "they" (let's just say the worker guy) would call and schedule a time for service. Never happened... he never called back. Admittedly, we're about a 40 minute drive from their office in Johnson City out on the other side of Kingsport, but, we provided that information and were assured that we were in the service area. Not sure what else to tell you. If you are in Johnson City maybe they will call you back. Heck, you might get lucky and they might even show up. Then again... based on experience... don't be surprised if your call to Glass Doctor is a waste of your time.

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read moreJohnson City, TN provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

This is my second time at this location and I just love it. They had me at caprisun juice and…read moregummies for the children while they wait to get the oil change!!! Manager Jo, Coby and Timothy were awesome! I found a coupon for $20 off for any oil change and with one windshield wiper replacement my total came up to $83.95. Great visit and we will be back!

No help for "Take 5", just poor equipment, I got the BEST WASH they offer and it was the worse car…read morewash I have every experienced,once I pulled around to the vacuum area I got out and walked around my Subaru Acent SUV and was totally disappointed, the painted areas still covered in a "dirt film" all over about 75% of the area. The rear lift door looked like you just sprayed it with a garden hose using no soap or wash brush or cloth.The Wheels were still dirty with road spray from driving in the rain showers, no soap or "Brushes" touched any of these areas, it was worthless, I will not be back Evan if the offer "free car washes" because it is a waste of time and $$$. James Gilliam Johnson City TN

Wade Shrader at 1815 Volunteer Parkway Bristol Tennessee is one of the best store managers I have…read moreever worked with on scheduling and making me feel right at home while waiting for my windshield installation. Garrett Thompson is a true professional Master Technician who installed my windshield. Two great souls! Would do business again!

Quick. Did not receive oem brand but a windshield from an off brand manufacturer. Looked like the…read moreexposed corners were ground down onsite to fit. Edges are exposed on my car and the corners were prominent and did not look like original and gap seemed a little larger at top than before

It was a great service which was completed much quicker than expected. And, turned out the work…read morewas under warranty!! Thank you!

Personally went to the Johnson City location last week and scheduled a windshield replacement. The…read moreman at the counter gave me a date and time for the work. I returned less than a week later for my appointment and the same man said I had no appointment and that they did not have my windshield. He was quite rude and blamed the mistake on "someone else". He continued to be rude when asked about the issue. I told him I would never return there. He did not apologize and continued to be rude. I went straight to Auto Glass Service in Johnson City. They scheduled me the next day and saved me $200.

they did an amazing job replacing a door for us at Ocean Quest Mini Golf. Fast, professiona…read more Great job!!

They talked me into a piece of plastic they said was better than glass for a outdoor table top…read morereplacement that sags in the middle, holds rainwater and doesn't even fit, even though they had they the original broken glass top for a pattern. This totally unsatisfactory piece of garbage is just $300 down the drain because they asked for payment in advance and will make no adjustment. Go somewhere else.