Mitchell replaced the windshield on my Rav4. Quick service, great job - thanks! Highly recommended.read more

As the year 2020 would have it, my boyfriend purchased a brand new car, a 2021 Dodge Challenger, on…read more12/31/20, just several hours before the new year. As he was literally driving off the lot, a rock hit his car cracking his windshield. Several days later, the tiny crack settled turning into about a foot long crack down the driver's side of the windshield. At this point, we knew the entire windshield needed replacing and not repairing. (No, we regrettably didn't take pictures; not a memory we wanted to keep.) To ease his stress - among many other emotions - I decided to do my part and assist with the windshield replacement. Since we are in Boone for the winter holidays, I searched for businesses around the area here. I contacted the local Dodge dealership, SafeLite Auto Glass in Hickory, and Magoo's, in that order, all on the morning of Saturday, Jan. 2, 2021. Because of the holiday, these were the only places that were marked "Open" on a Google search. The Dodge dealership told me it would cost over $700 for the glass alone, and this was not including labor. They wouldn't even be the ones repairing the vehicle either; they'd be the middlemen sending it off somewhere else.The earliest they could get to working on the car was mid-Jan. After several tries, I finally got in touch with a national representative from SafeLite, who told us it would likely be around $700, but we would receive a personalized quote likely in 5 days. I am not sure we ever did. Finally, we visited the website of Magoo's Auto Glass (magbuz.com), and filled out the form online to request an instant quote. Within an hour, a quote was send to us via email. We were shocked. Shocked at the fast, personal reply, and shocked at the price, which was notably less than competitor's pricing by more than HALF! We were in. We called to set up an appointment, which was able to be completed the same week (Thursday). Woah! Mitchell was very knowledgable, asking personalized questions about my boyfriend's Dodge Challenger pertaining to OEM glass and whether he'd like this kind or that kind, etc. After placing the order, he even called us back later in the evening to assure us it had gone through and keep us updated on the process. The night before our 10:00am appointment, Mitchell texted to let us know about a snow warning and informed us we could drop the vehicle off a day before if that would be better for us. How thoughtful! We opted not to do this as I do not like driving on windy mountain roads at night, but wow. I even called Mitchell myself to ask questions about his location, and he answered right away, patiently providing honest answers to my myriad questions. We dropped the vehicle off around 8:00 am. By 2:00 pm the same day, Mitchell texted that the car was ready. It was that easy. I highly recommend Magoo's Auto Glass if you ever need windshield repair or replacement. The heated windshield was installed well with no issues, and Mitchell was knowledgeable, honest, hard-working, helpful, considerate, and affordable.

Friendly staff, quick service, comfortable seating area, quality work, great value and convenience.read more

Week1,Scheduled mobile service to fix small chip in my brand new truck windshield , they split my…read morewindshield , it happens. Week 2-So then,I had to bring it to their shop for replacement. First appointment, they called me and canceled because new windshield came in cracked, ok I guess. Week 3- Re-scheduled for next week, on my way (30 miles away) got a text saying they forgot to order new windshield and I needed to re-schedule again, I find this unacceptable. They did offer to put new wipers on my truck when/if they ever got windshield in. Wow, wipers are brand new too,Get it together Safelite in Hickory, it's not that hard, I think I'll go somewhere else...

Quick. Did not receive oem brand but a windshield from an off brand manufacturer. Looked like the…read moreexposed corners were ground down onsite to fit. Edges are exposed on my car and the corners were prominent and did not look like original and gap seemed a little larger at top than before

We bought a brand new Toyota and acquired a tiny rock chip. Safelite came out to repair it and when…read morethey were done went to smooth it out and the technician cracked our windshield from before it being a tiny chip to now four large spider cracks. He admitted fault and said sorry. He then claimed it would have to go through my insurance and that I would have to pay for a brand new windshield. Instead of paying $194 for the crack now I have to pay $1300. I feel like I just got scammed when it was the technicians fault. I don't blame the tech because I get it people make mistakes but the company should make it right. The company does not cover their technicians faulty work. BE CAREFUL.

Pulled in without an appointment with a chip in the windshield. Josh was friendly, efficient and…read moreseemed to know what he was doing. He kept us informed of the condition of the windshield and the process of getting it filled. Final price was lower than original quote. Waiting room was comfortable.

Doing your best includes communication. When making a appt. Im waiting all day. I check my appt…read moreon the site to find I have been rescheduled. So a day wasted no pay because of your lack of communication

After my windshield cracked from the extreme cold, Lorraine helped set up a convenient appointment,…read moreand also helped me navigate the whole process with my insurance. Very nice people to deal with!! Highly recommended. Jane B.

A great local family-owned business. Great service and they will come to you. They have installed…read moreseveral windshields for me throughout the years and always have done a top notch job. Highly recommend!

I am updating my review…read more We had an issue with the oil pan, but Zack sent the information to corporate for resolve. He quickly refunded the oil change while I awaited for email correspondence from the regional manager, Tyler. He apologized for not getting back to me sooner and fixing the situation. I want to give a shout out to Tyler and Zack for quickly resolving the situation. These guys provide excellent service and will make it right.

Everyone who works here is incredible! So kind, respectful, knowledgeable and charming. It's hard…read moreto come by these days. Thank you Take 5!

My windshield had damage from a rock that flew up and chipped my windshield Blue Ridge repaired it…read morequickly and gave me a warranty. My insurance paid for the repair and Blue Ridge Windshield gave me a warranty on the repair. Thanks

Great tint job, awesome customer service, highly recommended, thanks for makin my car look amazing!read more

Excellent experience. Friendly and professional. Very nice establishment. Great value.read more