Uppity help outrageous costs. Cost over $200 for cleaning and X-ray of 4 implanted teeth. Couldn't…read moreeven get the x-rays because of small mouth

Dr. Ratliff replaced an extremely old crown for me a few months ago. In my opinion, it's the best…read morecrown I've ever had. The doctor is very precise and thorough and the work he does is always impeccable. I requested an extra visit this week to discuss some concerns with my new hard night guard and as always, Dr Ratliff provided the best care and put my mind at ease. The staff is kind and welcoming and the cost is always affordable. After moving across country I was so happy to have found Sunset Dental several years ago. Best dental office in east TN!

I questioned whether a molar needed extraction because another dentist had previously recommended…read moreextraction. I was told it only needed a crown. Shortly after the crown, I developed severe pain, was referred for endodontic evaluation, and the tooth was ultimately extracted by another dentist. When I raised concerns and requested review/reimbursement, I received a certified dismissal letter and later a short denial stating the treatment was appropriate. I have transferred care.

I went there...after the hygienist did the x-rays and exam I told the dentist my concerns. I had…read morepain and burning in my gums. She said no I didn't. She said it was all in my head. She said she looked at my x-ray and I had no abscess so I had no pain. She never even looked in my mouth. I have a cat scan from Laughlin ordered by Dr. Roberts that states "Mild lucency is seen adjacent to the tooth roots of the posterior left and right mandibular molars. Recommend dental evaluation for evidence of infection." I wouldn't take my dog there.

I wouldn't know where to start. The dentist and her office manager are horrible and rude. Do not go…read moreto this dentist!

I've had nothing but good experiences here. I have a lot of anxiety regarding dental procedures and…read morethey have always been extremely understanding and accommodating.

I am a 61 year old with health issues. I was dismissed from the business do to cancellations the…read moreday of, this was held against me and they terminated services without a warning.

Chad Johnson has been our dentist since we arrived in the area back in 2014...the practice has been…read moreavailable when needed, and care has been outstanding. The office staff is helpful and respectful. The number of patients is now making it difficult to schedule my semi-annual cleaning appointments, but we work with the staff to get access to our benefits.

I just had my first dental appointment here today and they absolutely made my day! My dental…read morehygienist was SO sweet and the cleaning did not hurt at all! She explained everything she was doing and took her time. She didn't find any cavities or suggest anything I didn't need (unlike the last place I went). The doctor was also amazing and told me I have beautiful teeth- which I have always been self conscious about- so I was literally on the verge of tears. I am definitely bringing my baby here when he's old enough and would recommend this place to any friends or family.

Rip off. Come to this place to have my teeth cleaned, instead they want an X-ray then tell me they…read morecannot clean my teeth this round, charged me 350$ for the x ray which I didn't even need, then goes on to tell me they want 1400$ to just "clean" my teeth. Will not return here again.

Absolutely great dentist! Dr.Bo is great always has a smile !! I have been a patient many years…read morecrowns, filling , cleanings. clean nice office and staff

Replaced crown and bridge. No pain or problem. Professional and skillful treatment…read more ******************

If you need any dental services this is the place to go…read more Love them and their service. Steve R.

Both Dr Damron and Dr. Qualls are fantastic, so are the dental hygienists, dental assistants and…read morereceptionist. Johnson City Smiles takes great care of their patients. If you are looking for a new dentist or moving to the area, you are in great hands!

First visit for a cleaning. Never again. Was advised that dentist was authorized provider (asked…read moretwice) and he was not. Initial visits were $500 each. Loaded us with additional xrays and did not explain that it was all running up the tab. Cleaning was good, no problem with dentist, just the total bills and misinformation on authorized provider which led to excessive out of pocket. Note: office manager did adjust bills for the dentist portion. For two people we are still out $700.

My dentist retired and I was looking for a dentist my husband goes to Ridgeview and he told me how…read morepleased he was there. I called and was given an appointment with Gracie. Gracie is my hygienist and when I had my teeth cleaned the first time by her, I was amazed, she took her time, gave me a very thorough cleaning unlike I had ever had. She then checked ever tooth and my gums for any receding which was a first for me! She answers questions and is very knowledgeabl. There is a huge tv-monitor hanging from the ceiling and there is always something interesting showing and it is very relaxing. Dr. Trey Lunsford is my dentist and he is so nice, explains everything and answers any questions that you have and takes his time with you. The ladies at the front desk are very nice and always ready to help and if you need anything and they have to return your call, they are very prompt in doing so. I can't say enough good things about this dentistry , in my opinion, they are the best. Patricia Gerard