I loved the care experience, but I was very disappointed with the office experience. It was really…read morebad. After informing them that I had forgotten the bank card I was supposed to pay with and clearly explaining that there was no way I could retrieve it since no one was home, they still made me wait for over 30 minutes. They kept insisting that I should make a payment even after telling them I had forgotten my card. Insisted that I should use Apple pay even though I didn't have the app they made me download the app but it did not work because I still needed to enter the details on the card. Insisted that I should call my husband etc. Because of the long wait, I ended up being late for work. I am extremely disappointed and will not recommend Endodontic Specialists to anyone.

5 stars, without a doubt!!! Dr. Barr and her assistant, Wendy, went above and beyond to make me…read morefeel comfortable and informed about my root canal procedure. They were both super sweet, funny and very professional!

Another reminder that corporations and compassion should not be used in the same sentence with this…read moreprovider In 2021 I had a root canal done there I paid in full and they filed for my insurance. At that time I was fighting cancer and unfortunately the refund check got into the wrong file at home and never got cashed. Now the cancer has returned and while going through the files we found that check. I called them to see if the check was still valid and was told that it is not. I requested a new check. I know that it was not their fault that the check was not cashed. I was told that they had formed a new corporation and that they could not possibly issue a refund now. The same doctor is there under a different corp a little grace would be nice. Should I need more work of that type I will not be going there.

Dr. Kennedy made having a root canal one of the absolutely less stressful things I've ever…read moreexperienced. He was friendly, confident, knowledgeable and put me at ease instantly. His staff were friendly and warm and knew their stuff as well. You will not regret using Dr. Kennedy's practice for any Endodontics work needed.

Friendly and nonjudgmental. They listen to concerns and talk you thru what's going to happen and as…read morethe work is being done.

Been going here for almost 10 years. Dr. Adkins is great, and the whole staff from the front window…read moreto the hygienists are so friendly! Highly recommended!

I needed a root canal and had $2,000 in my dental insurance account. Before the work was started I…read moreasked the front office to verify my coverage which I observed her do while I was in the waiting room. I was handed back my card and told my coverage was verified. As they stated that payment was needed before the root canal was performed, I was told to put it on a credit card and get reimbursement from my insurance. I then proceeded to have the work done. As the reimbursement did not arrive after a considerable amount of time I contacted Dr. Bergmans office to see if they had received the payment. I was then informed that they do not take any insurance in their practice, it's cash only. I was stunned and asked why they didn't inform me of this at the time when I was asking for insurance verification prior to the procedure as I made it quite clear that I intended to use my funds from my plan. I would have gone elsewhere of course. The front office receptionist simply continued to state that they didn't accept any insurance and that was that. Now I understood why they insisted I put it on a credit card. A few days later I called the office and asked to speak to Dr Bergman. I explained what had transpired and asked that he would in the very least refund a portion of my $2,000. He refused. I'm a senior living on social security and this was an incredible financial crisis for me. I don't have any complaints regarding the work done but feel I was blatantly mislead and lied to for my business. Shame on Dr. Bergman. It's hard to imagine that this office is so greedy and heartless.

At 74 years old I have seen my share of doctors. Dr. Bergman is the only doctor that has ever stood…read morecompletely behind their work. This is on top of the fact that his work, his demeanor and his staff were already 5 star. If you need a root canal tell your dentist to send you to Dr. Bergman.

Everyone was so nice. I had an infected root canal and Dr Maria took care of me. No pain…read more Definitely would go back

Very rude receptionist. The Dr. didn't even look at my x-ray which was the whole reason my dentist…read morewanted me to go. She saw me for maybe 5 minutes said yes you need a root canal and sent me on my way. $150 for me isn't nothing and I didn't get anything for it. I'm poor but I don't treat people like that.

Fraudulent billing. Told I would be billed for preventative both before and after the appiontment…read more Billed for periodontal maintence weeks later. No response from billing office or office manager after several months of calling to discuss this issue. Other times they over billed, charged by credit card leaving me with a credit for future cleaning. Take your teeth to a more honest practice.

As a professional it is shocking to see a billing and statement system that is impossible for the…read moreconsumer to follow. Having worked with billing and insurance it seems the statements are purposefully confusing. The staff is very well trained is sales and it is a high pressure visit every time you enter a Martin practice. So very disappointing when the family practices are being purchased by Martin who hires new graduates who though are grateful for the job leave after a few years and the client is left to new graduates consistently

Uppity help outrageous costs. Cost over $200 for cleaning and X-ray of 4 implanted teeth. Couldn't…read moreeven get the x-rays because of small mouth

Dr. Ratliff replaced an extremely old crown for me a few months ago. In my opinion, it's the best…read morecrown I've ever had. The doctor is very precise and thorough and the work he does is always impeccable. I requested an extra visit this week to discuss some concerns with my new hard night guard and as always, Dr Ratliff provided the best care and put my mind at ease. The staff is kind and welcoming and the cost is always affordable. After moving across country I was so happy to have found Sunset Dental several years ago. Best dental office in east TN!

All of the dental hygienist in this establishment are absolutely fabulous. I've followed them from…read moreDr. Armstrong's office to hear I've been with him for God, 20 or 30 years. They are all absolutely wonderful. They go out of their way to be kind to try and help you as much as they can Dr Patel female is also very, very nice and helpful. The fact that she is in a male profession and made it to this point says a lot about her. I was a police officer with a masters degree and started in 1975 and have to tell you I would like to have strangled several people It is very difficult and if you've made it through, you have to be better than anyone else. Otherwise you would not have made it through because they do try to squish you, Denise Andrews.

August 15th, I went to Martin Dentistry to have them look at a broken tooth. When I arrived I was…read morepromptly taken back and Becca the hygienist made me comfortable, and took X-rays. She amazed me with her knowledge! Dr. O Malley then filed the sharp edge down , I will need a crown. Everyone, was prompt, friendly and helpful! I am happy with this place. They've got all the bugs in the business straightened out, and it's a smooth process now! By the way they have Nitrous Oxide (laughing gas) for us nervous folks. It is harmless and relaxing so you don't have a panic attack! Lol Hurry and get your appointment as their appointments are filling fast!!

During our travels across the country, I accidentally broke a tooth that then needed a crown…read more Mountaineer helped me fit in as quickly as possible and Dr. Lindsey Lazarchick did an amazing job. All of the staff and everyone I met was helpful, patient and kind. Thank you!

Mountaineer Dental is a hidden gem in Boone! They have up…read moreto the date equipment & skills to help you with all your dental needs. The dental hygienist & Doctors are thorough & caring. They want to help you have the best outcome concerning your dental needs & try to work with you. I feel blessed to have found them!