My previous dentist basically went MIA, and when my daughter had dental pain, they were able to get…read moreus in the next day. She had another tooth infection while we were waiting for a procedure, and they were able to see her the same day. The staff is friendly. Their scheduler Vickie is so sweet and was able to bump us up twice on the cancelation list for her procedure. The only thing I don't like is that there is no after-hours or on call line for questions, but that's more of a luxury than a requirement.

We love Dr. Moody and all his staff. They've seen all of our children. We always have such a great…read moreexperience and our kids love them too. Thanks!

Dr. Koplow and his staff are the best dental practice I have ever been too! I have 3 sons and ages…read more2, 9, and 15 and my middle child has some bad luck with his teeth. Dentists have always been really judgemental and make him feel bad but Dr. Koplow actually listened to my concerns and my son's fears. He made my son feel relaxed even though he was scared and when we had to return for a second appointment he didn't give me any trouble! The main receptionist, Branda is so patient and sweet. She is what every resptionist should be!!! The office is decorated as if you are under the sea and my 3 year old loves pointing out the fish and as he watches movies on TV. If you are looking for a dentist, I highly recommend Dr. Koplow's office!!

All 4 of my kids love every single lady at Dr. Koplow's office. They love watching tv and sometimes…read moredon't even notice the work being done. Dr. Koplow is very gentle with the kids and they have never complained about going. Keeps my kids teeth clean and safe

The office is great as well as the providers but don't expect care after your children turn 11…read more They notify you by mail that you've aged out and need to find a general dentist and also don't recommend anybody. So you get left with no dental care after your children turn 11. So sad about this.

Please please beware of this office. I am a dental hygienist from another state, my daughter took…read moremy granddaughter (she is 8) here for the first visit after moving to Tn. I always checked their teeth and they are well taken care of. My daughter texted me after her visit there and said that she was given over $2000.00 treatment plan for her daughters restorative work needed. I asked her to get the X-rays and send them to the dentist where I work. The X-rays reveal very small, what we call in our office, enamel only decay ,in a few of the back teeth (baby teeth she would loose soon) , which we would never fill. The decay is barely through the surface of enamel and not to a point you would rush in and fill. One of the primary (baby) teeth was marked to have a stainless steel crown!! This tooth had no enamel decay , nothing at all wrong with the tooth!! I not only got one opinion from my dentist but another dentist in my area. They both said this was very very unnecessary treatment. I even wondered if the X-rays had gotten mixed up with another patient. But the X-rays that they sent were her X-rays. This was to be done in two sessions with nitrous . As the dentist in this office sat and explained to my daughter all the treatment needed and the areas of so called decay, my granddaughter sat there and wept. She takes pride in keeping her teeth very clean and was proud each time I examined them to tell her they were so well taken care of. My daughter would have had this treatment done (without knowing) because she wouldn't want her to have decay or pain in future and would want her teeth taken care of. If she had not had other opinions or anyone to ask this office would have taken advantage of this young family who struggle to pay bills like most other young families. I can't imagine any of these dentists in this practice doing this treatment on their own children. It makes me very sad that there are dentist out there who would do this to others and this is exactly what makes people skeptical of any field whether medical or dental or mechanics for your cars. The trust is diminished with this kind of treatment. I have never written a bad review for anything and I hated to do it. But I also hated not to because of those who may be taken advantage of. We are to treat others in the way we would want to be treated ourselves. Update: they now go to a fabulous dentist and my Granddaughter remains to be cavity free.

great orthodontist, and dental work. everyone here is so kind and the office is very clean and…read morewelcoming! especially love the front desk women, she's a sweetheart.

"Another update?" you ask. I believe that past experiences- good and bad- bear reporting…read more We had an appointment at GB last spring of 2019. We checked in. Other patients began to quickly arrive after us, as the schoolday was over. I noticed that kids that had arrived after us were being called in before us. After forty minutes had passed, I asked at the front desk what had happened. I was told that a child- that had arrived after us- was a very nervous patient and had to have an exam room all by herself. (And here I was thinking that maybe they had not called us in yet because they tried to keep my autistic daughter in a separate, quiet room.) After another twenty minutes, they finally called us in. OK...so why wasn't that nervous child set up for the last appointment of the day? And why were all the other kids that arrived after us given the go ahead, some even after the nervous child entered her exam room? Because according to Placement-Around-Nervous-Child Law, no patient should have been called after a nervous one enters an exam room. My autistic child has trouble with waiting rooms. After a long wait, she lays on the couch, attracting stares. No admonishments budge her. I should have announced that she was nervous, and asked for a waiting room all for herself. One good thing came out of our dis. Later that early evening, we arrived at an intersection where a man had just overdosed. We were able to help save him. I will never forget our Great Beginnings balloon lifting softly into the perfect sky, free and innocent. It all left me breathless. This past fall, the new dentist that checked out my daughter's teeth asked if she had had braces. My daughter replied that she had. The dentist stated that her retainer had to be worn all the time.* If only she knew! When my younger daughter was in elementary school, she participated in "Girls on the Run" during her last three years there. GOTR is a running program that empowers girls and enriches their lives. I had noticed that Great Beginnings had a team. Last spring of 2019, GB sponsored the race. That is fantastic, but I was a bit taken aback by the title of the race: "The Great Beginnings & Great Smiles Girls on the Run of WNC 5K". It used to be titled: "Girls on the Run of WNC (Spring/Winter) 5K". I guess people get over it when they get the free coffee before the race. Curious about whether or not GB has a current GOTR team, I went to the GB website. I noticed that GB offers scholarships to seniors in high school. Part of the application process requires the student to "...provide a list of your involvement in community and church activities...". Translation: Christians only. On another dark note, GB supports Eblen Charities. The director of Eblen, Bill Murdock, retired last spring due to him being "charged with a felony sex crime in 1988."** The current Eblen board stated: "We continue to stand in support of Bill Murdock." Translation: "We do not care that a minor was impacted negatively by a criminal. We do not care about the young women in our own lives who may one day be hurt in the same way." Look, I have no hard feelings towards GB. But all this stuff is too much. *My daughter wore her retainer daily for mostly a full year. Sometimes she skipped a day. She sometimes wears her retainer at night now. Even with wearing her retainer during the day for that past time, her teeth have moved at an alarming rate. They sometimes appear almost as they did pre-braces. I cannot imagine what other kids' teeth look like if they did not wear their retainer during the day. (See my previous update.) **CNN article, Fantz and Kestin.

Everyone at The Morristown Clinic has always been so kind to my children. The youngest is the only…read moreone that still goes here but he actually looks forward to going to The Dentist! They are professional. There has never been an issue with me going back with him to get procedures done. The dentist takes time to explain exactly what they are going to do before they start. The office is kid friendly and from the time you go in, until you leave, they honest to goodness treat you like family!

Severe miscommunication among the staff regarding the signed, prepaid treatment plan was the…read moredifference between two porcelain crowns on my child's two front teeth and handing me a SURPRISE bag of extracted teeth. With that surprise showing on my face I said, "that's not what we discussed. No teeth should have been extracted." The dentist abruptly cut me off with, "we have a signed treatment plan" and left the room. Shortly afterwards the receptionist returned to discuss the mix up. A proposed treatment plan different than the one we had signed and paid for somehow ended up in the dentists agenda. I understand that mistakes are inevitable, but I can't understand this level of negligence with no preventive system of checks and balances. Moreover, while after an off handed attempt at blaming us for the mishap by asking questions and discussing all possible scenarios months ago, they did eventually apologize and offer to reimburse the additional funds paid for services not received. However, both the dentist and receptionist were far too defensive and I just don't feel they sincerely regret what has happened. We're home now and I feel just terrible about all of this. We made every attempt and would have spared no expense to get the best possible dental care for our daughter. And yet, here we are with a confused little girl, unnecessarily dealing with perhaps 6 months or a year of eating without front teeth. Perhaps I should have insisted that a parent be allowed to witness the procedure or, well, I don't even know what else to say. This is the worst experience I've had with a medical professional and it happened to my little girl. All this aside, the procedure was at the Kingsport location. The environment was nice, the efforts to entertain and engage the children were great. The staff was quite friendly, until there was a problem. Everything was on point aside from the one thing that mattered.

It looks like this place has changed by a landslide because we've had nothing but an excellent…read moreexperience here. I have two energetic boys and the hygienists were great with them and knew how to keep them occupied while explaining things to me. Dentist was great as well. The place is set up for kids and even has an interactive game for any age in the waiting room.

Facility looks great and welcoming. Dentist was not patient, kept talking over me while I was…read moreadvocating for my 5 year old, and they full on tried to take advantage of out-of-pocket patients since they didn't take out insurance. Worked up a whole treatment plan of $5,000+. Found a new pediatric dentist and turns out only 2 of the 7 things they said needed to be done were accurate.

Wonderful! My little one has had nothing short of excellence while at her check-ups. She was a bit…read morenervous this last time and Dr. Campbell brought over their live office bunny for her to cuddle the whole time she had her teeth cleaned. She didn't want to go home after! The hygienists have always been amazing and Dr. Campbell's calm demeanor is exactly what I was looking for in a pediatric dentist.

They are great with my son who has gone there since he was 2 or 3 years old. Dr. Campbell even did…read morea semi emergent tele visit with us on a weekend when we were on vacation once. He called in an antibiotic for my son when he had a sore in his mouth that I was worried was infected. My son got his antibiotic there where we were and we were able to continue our vacation and everything was fine.