I lost my diamond from its setting so decided to try diamond exchange to get a quote and ended up making a purchase. Overall it was a very good experience though the diamond I selected was chipped by jeweler so had to select another one which is why the 4 stars Tip: go in w what you want to spend. They have multiple diamonds at varying quality levels. They will likely start w the highest quality at the highest price. Our price went down considerably as I am not a diamond expert so quality isn't my first priority. My first diamond I went w higher quality and 30 Years later it really didn't matter. This is my take but figure that out before going in as it could save you hundreds if not thousands Their service was fast, lots of options, good customer service wouldn't hesitate returning read more

I couldn't be happier with my experience buying my girlfriend's engagement ring here. I actually waited to write this review until after I proposed, because I wanted to see my now fiancée's reaction -- and it said everything. From the very beginning, Anthony made the entire process easy, comfortable, and stress-free. He took the time to truly listen to what I was looking for and guided me through every option with honesty and care. The quality and craftsmanship of the ring are absolutely incredible, and it turned out even better than I imagined. Seeing her face light up when I proposed made it all worth it. Thank you, Anthony, for helping create such a meaningful and unforgettable moment in our lives. I highly recommend this jeweler to anyone looking for something truly special. read more

Great shop. Anthony helped me pick out the perfect piece. Friendly service and accommodating. Certified diamonds and Appraisals. You will be pleasantly surprised when you're ready to "go for it!" read more

Was on the market for an engagement ring and probably went to 20 some stores (all across IE and OC). The showroom is very diverse as they have a lot of designs and a lot of options for customizations. My fiancé fell in love with one of the ring designs in the showroom and Anthony just so happens to show a stone that lit up her face with a smile like no other. Overall, one of the best experiences buying a ring and the cherry on top is that Anthony is easy to contact and talk to. Highly recommend shopping here read more

Tustin Diamond Exchange - Jewelry Near Me - Tustin, California

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Anthony is amazing! My husband and I went in looking for a diamond pendant and we left very happy. Anthony's customer service is amazing, actually better than I have received at LV or Bloomies. He took his time with us, showed us different options in size and metals. We really had a great time. All of our questions were answered and we left knowing this is the ONLY PLACE WE WILL BUY OUR DIAMOND JEWELRY FROM! read more

I love my purchases!! Anthony will patiently work with you to create anything you want. I got a custom made emerald cut diamond earring and eternity diamond band in rose gold. Prices are reasonable!! Purchasing on extended payment is an option. 1 year no interest. Highly recommend this exemplary business read more

Anthony has the absolute best customer service in the industry! Tustin Diamond Exchange has a great selection of jewelry and I always feel like I am paying a fair and below market price. If you are looking for a great jeweler, look no more! read more

I would probably give this place zero stars. All he had to do was give me an appraisal, but he completely lowball me on a diamond ring and at first I thought maybe it was because it's a lab grown. You should've just said that they don't accept left Grove diamonds and I could've gone on my way but he gave me a number that was so low. It was like basically nothing on a platinum 2 carat diamond ring. Very sketchy. read more

Anthony is great! Friendly service, a family man. Best prices for selling jewelry and a store packed with beautiful rings and other jewelry. If you need to sell old jewelry, look no further than here for quick cash. read more

5:13 pm on a thurs door locked no one will answer. False hours listed and no customer support

Been shopping with the tustin diamond exchange for more than 20 years I have bought so many pieces of nice jewelry from tdamn and it's always appraised for more than what I paid for it. Definitely recommend that you Shop with them. read more

My partner and I were out shopping for an engagement ring and wedding bands. After going to different places, we came across this one as we were looking around. Anthony was very patient, kind, and helpful. He showed us many different options and helped us throughout the process. He was also very understanding if we need to change some options with the ring which was much appreciated. Will definitely come back! Thank you Anthony! read more

I was prepared to purchase Lab manufactured Diamonds for my eternity ring. Tustin Diamond Exchange was able to provide me natural stones, very good quality, more total carats than I had hoped. All this for less $$ than I was quoted for lab diamonds, with less carats. I am beyond happy with my purchase. read more

Seriously top notch service and expertise. Been sending family here for years but had to leave a review today because the owner was able to make a repair to my wife's wedding ring while we waited. I'm no longer in trouble. Thank you!! read more

I gave them a call to ask if I could come in and view one of the diamonds I found online. The lady who answered the phone was rude from the start of the call. I was polite as possible, as I believe we should always treat people with respect, especially people we have never met before. I was told that the price was online only and she mentioned there were no diamonds I could look at in the store that would be in that online price range. I then said that I understood the situation and thanked her for letting me know - and she hung up on me mid-sentence! I hope that her manager reads this message - basic customer service and politeness goes a long way! She happened to have a Persian accent (I know because I have Persian family members!) read more

Purchased a beautiful ring here! Thank you to Anthony and Joe Ferarji for LISTENING to my wants. I walked in there previously and the Jeweler did not LISTEN to my wants, he was to focused on trying to upsell that he made my experience very unpleasant I ended up leaving. I would highly recommend asking for these two gentlemen. read more

Some of the bad reviews seem to be for selling jewelry but we had a fantastic experience buying my engagement ring. I had a very specific design in mind so we ended up buying a lab created stone from Chatham and looked for a jeweler who could set it. I called Anthony and he already had everything we needed. We went in, and he showed me a rose gold solitaire setting but it was a bucket instead of the 4 prong. He said that he could do the 4 prong setting and it would only take a couple hours. We ended up buying a rose gold solitaire ring with a diamond band, and he even had the rose gold wedding band. We got everything for less than we wanted! We ended up coming back the next day and I LOVED my ring. Anthony did an amazing job setting our stone and it turned out exactly how I wanted it. I can't thank Anthony enough!l read more

Tustin Diamond Exchange - Jewelry Near Me - Tustin, California

I had the most incredible experience here. Anthony went above and beyond to help my fiancé and I find the perfect engagement ring. He was so patient and informative the entire time! After countless other visits to other places that didn't come close, we are leaving with my dream engagement ring! Thank you so much to you, Anthony and Tustin Jewelry Exchange. I'm so happy!! read more

Hi got a set of diamond earring for my birthday my partner bought it on line since we can't go into the store. The earrings are not the good quality they are milky and not what a diamonds should be.My partner is not an expert , neither Am I but I know a Good diamond from and cheap diamond, she didn't know she said they looked very sparkly oh the pic!!....of course. I was out of luck trying to return them ,she had 14 days to return them . Be aware of what go buy on line if you cant see them in person , don't trust the PIC . I just feel like she was in a way taken...very disappointed planning to take it to my jeweler to give me an idea how much they are worth....defensively not double of what she paid I'm sure read more

If you are looking for a trustworthy jeweler, this is your guy. I bought my wedding band from the Tustin Diamond Exchange. My engagement ring is from another place but I wished it was from here. My diamond was loose and he fixed it so quick and polished it also! Thank you! read more

BEWARE OF TUSTIN DIAMOND fraudulent "diamonds"! I purchased four pieces of jewelry, including an $8 thousand dollar pair of 2ct diamond earrings, from Tustin Diamond Exchange June 18, 2018 which totaled close to $17 thousand dollars. This was my first pair of real diamond earrings and I was excited. On March 12, 2022, I went to the Los Angeles diamond district with a friend while she met with her personal jeweler and while there I asked for my earrings to be looked at. The jeweler stated that my earrings are not the color or clarity I was told when I purchased them and that they are laser drilled which simply means a laser breaks up and fills in occlusions. This is not illegal, however, as supposedly reputable jewelers, the consumer is to be notified; Tustin Diamond Exchange sold me a fake bill of goods and I was not informed that the diamonds I was purchasing were laser drilled. When I contacted the owner, Anthony (who denies being the owner when it's convenient for him), and explained the situation on Saturday, March 12th, 2022, he told me that my friend's jeweler was a liar, even though she purchases $100 thousand plus annually from her jeweler, and Anthony angrily took great lengths (and hostility) to explain to me that Tustin Diamond Exchange doesn't sell laser drilled diamonds. I took the earrings to two other independent jewelers in the Los Angeles diamond district that day who told me the same thing about my diamonds being laser drilled. Additionally, I visited a Certified Gemologist in Laguna Niguel on March 15, 2022, who confirmed the laser drilling. I also asked Anthony at that time for a copy of the appraisal from Tustin Diamond Exchange to which he replied they don't keep records of appraisals and he would need to re-appraise the earrings. Oh yes, the "Certified Appraisal " which the Tustin Diamond Exchange provides the customer with at the time of purchase, is worthless. The only certified appraisals come from a certified gemologist and it's issued through the GIA (Gemological Institute of America); Tustin Diamond Exchange does not have a GIA certified gemologist on staff and therefore what they consider "certified " is fraudulent. I told Anthony, who advised me to not sell my earrings to the jewelers in Los Angeles and to come into Tustin Diamond Exchange on Tuesday, March 15th at 11am and he would purchase the earrings for more than the $2500 I was being offered by the Los Angeles jeweler; I agreed to meet him. When I showed up at the Tustin Diamond Exchange on March 15, 2022 at 11am, the doors were locked and no one was there. I called Anthony, who had my phone number to reschedule if necessary - but didn't - and he stated he's sick and can't meet me. I requested another employee open the store and he stated there is no one else to open the store; he alsodenied that he's the owner of Tustin Diamond Exchange - he is. Additionally, when I demanded that he meet with me, he threatened to call the Tustin police for harassing him; I've called him three times in four days. Finally, he told me to sue him, he doesn't care. So I will. Further, their website states they are "Certified Professionals". I would warn future customers to request the certifying agency and to know that the "Certified Appraisal" given to you at the time of purchase from Tustin Diamond Exchange is worthless when it comes to reselling their jewelry and the value amount they assess is arbitrary. Beware of spending your hard earned money on fake jewelry as all that glitters doesn't equate to real diamonds. read more

After a few years I take back my original review. The setting is garbage, half the diamonds have fallen out and the main diamond has become loose multiple times. Honestly what they offer is very low quality. read more

The manager quoted me on a ring and I came back and he extremely tried to low ball me on a piece. I wouldn't recommend anyone selling here. As a business owner, you shouldn't change your prices. Definitely unprofessional and rude. I asked to speak to the owner and he wouldn't give me the direct number. Terrible customer experience. read more

I came in and talked to Anthony and this is the place to get a ring. Best deal I have seen on this ring. We are so happy with the customer service and product. Thank you for the amazing ring! read more

Joe helped us with getting my dream ring. He was extremely patient with me and my indecisiveness. Went back to get my wedding band. Will always come back to this place. read more

Tustin Diamond Exchange - Jewelry Near Me - Tustin, California

Went to sell my engagement ring & wedding band. Anthony was very helpful. His offer was very fair & the transaction was quick & smooth. The stores selection of merchandise was great too, will definitely go back when that time comes around again. read more

Amazing service and was given a great deal on an upgrade. I'm so happy with my new ring. We've been coming here since 2017, and they never disappoint. read more

Quick simple and painless, same day service. Got my wife a new wedding ring after 30 years.

Awesome shopping experience today with Penny! Very helpful and friendly. Showed us a nice variety of rings to pick the best wedding band. Great selection and prices to prove their reputation, make the trip to check out the jewelry here. read more

Anthony assisted me with my upgrade to a 2 carat center stone. I was provided the cost of the original 1 carat diamond towards my upgrade. There isn't ever any hassle or pressure. I take my ring in about every 6 months to have the prongs checked, to have it cleaned and dipped. I will not ever go anywhere else. read more

I have been coming here for years and It has been great service and great pricing A+! Anthony does a great job of finding pieces with quality at a phenomenal price. We've made him our family and friends jewler! read more

I was naive and honestly stupid. I should've checked the price online before selling my gold bracelet to him for more than $300 less than market price. Don't sell him your goods.. I won't go here ahmgain. read more

Update: I am going through divorce so selling my ring. I had it properly graded by GIA (because the fake grading certificate that he gave me is fake) & the ring is valued at $6500. We traded in a diamond ring that was valued at $10k & we gave Anthony another $10k to buy this. So pleased to find out we were actually scammed into paying $20k for a ring that today is only worth 30% of that. Buyers beware. read more

Absolute powerful honest, If I ever need to buy jewelry or diamonds of any sort I most definitely would prefer shopping at the studio jewelry store because they have the very best service the store is so nice and clean and everybody is so friendly and honest I love them with all my little heart read more

I've been in the store twice and both times I found exactly what I was looking for at a fair price. They sized my ring on the spot. I have a beautiful diamond necklace and ring that I love! read more

Avoide this business and go to an actual legitimate jewelry store that allows you to return your purchase. I had a diamond wedding ring worth 7k. I divorced and later remarried. We took my ring to either sell, or trade in for another ring. I was given a 2k trade in value on my diamond. I chose the new band and diamond and was told to come back later while they fit my new ring together. Upon returning they handed me a ring that was supposibly the diamond that I had chosen. I was horrified to see that this was not the diamond they originally sold me. It was clowdy, yellow in color and significantly smaller. I told them that this was not the diamond I had originally purchased and that they had switched the diamond and that I wanted my original ring back and that I no longer wanted to do business with them. Anthony immediately became angry and began to get defensive and said he already melted down my original ring. He refused to show me the melted ring and the diamonds that had once been in my ring. He insisted that I just choose another diamond if I was unhappy with the one they gave me or he was just going to give me $1000 for my 7k ring. I was forced to buy another more expensive diamond. Two days later the diamond fell from the band, I have gone back several times to get my ring tightened. I was told to just keep coming back for tightenings and that she would not exchange my band for a more secure one. In the end I ended up at Jared's Galleria of Jewelry where I had to buy a whole new band for my diamond. read more

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Tustin Diamond Exchange did everything to make sure my engagement ring was all that I wanted it to be. Anthony and his wife are so kind and knowledgeable, this ring would cost 5x what I paid if I had gone anywhere else. I have champagne taste and knew I needed a reliable small jeweler to work with me wholesale. Best decision ever!!! read more

Tustin Diamond Exchange - Custom Engagement ring - Jewelry Near Me - Tustin, California

Surprised with engagement rings Beautiful but came with unforeseen poor qualities like some parts of ring have glass made diamonds on top of 10 carat, what a way to create doubt and almost ruin an engagement, please be EXTREMELY careful at this establishment also there're ring sizer 's are completely inaccurate and they keep charging you for re-sizing the mistakes they make, I don't recommend buying any rings here, rip offs. read more

This guy has had my ring for a month. It needed to be resized. It's still not ready and they don't answer the phone. I just want the ring back at this point. read more

If I could give more stars I would! This place is awesome and all thanks to Liliana! When picking out an engagement ring, it is very nerve recking. It's a big step. Plus when looking for a ring, you have to have the right person helping you. Kind of like buying a car. Well Liliana had the most patience and worked with me for weeks to find the perfect ring and we did!! I am so happy with the service that I will definitely recommend her to everyone. When I came to check on the ring, manager Mike was able to help me get it earlier then promised, that was very special because as anyone knows when proposing, plans change! To top it off, when I picked up my ring, they lovely African American lady in the back (can't remember her name) but she was awesome too. Just all around good experience! THANK YOU LILIANA!!!!! read more