Get service, got 4 keys made and I was very happy! My lock was a special lock made by Segal and he was able to help me get some keys made.

I'm going through a house remodel and put new door locks on rooms with important documents. I also had three dogs and two cats in the room while workers were in the house. Someone accidently locked the door and shut it with the keys inside. I have some lock picking experience but could not unlock the door. I called one service but they were unavailable. I saw a lot of good reviews for this business. I called and explained my circumstances to Mike, who said he could be out in 20 minutes. He came out, was very professional, got the door open in about 10 minutes and offered to rekey the lock to fit the house key. Expensive, yes. $150.00 standard call out fee. But, what are you going to do. Sometimes the convivence and promptness is worth it. Thanks Mike. read more

These guys are purely amazing, nothing else to it. Cannot speak more highly of the services they provide. My lock had not been used for an extended period of time which led to traditional unlocking methods not working but they stayed and did not give up until they got it open. Absolutely love this service and will be using them again in the future! read more

We stopped by early Saturday morning to get some keys made. We have searched high and low for a place other than a car dealership to make copies of our car keys. For $65 you can get yourself a copy of your car key with programing. Basically they just clone your key. Tustin Lock and Safe will be our new go to key place. read more

Tustin Lock and Safe - Keys & Locksmiths Near Me - Tustin, California

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Called Tustin Lock and Safe for an appointment and they had someone there same day! The locksmith only took maybe 10 minutes and was very friendly. read more

The man who runs this place is my new hero. I will elaborate. Over a year ago, I broke my car key inside my trunk's lock. Given that my car is older than dirt, there's no other way to open the trunk. I'm a procrastinator, so I never stopped anywhere to fix this problem. My existing copies were valet keys apparently. Ace Hardware didn't tell me that when they copied it. So anyway, I spied this place next to Trader Joe's and I figured it was worth a try. After de-coding my existing valet key and several combinations, he figured out what the master key codes were! After all that hard work (it took like 30 minutes), he only charged me $25 for coding my key. What a deal! No more Ace for me, those dumb nincompoops. Thank you Tustin Lock & Safe for giving me my trunk back! read more

Called to get a quote for changing a mailbox lock. First of all, the person on the phone was not friendly and sounded annoyed. Told him the type of service needed and asked how much. He asked me the location (not far, about 10 miles away). He quoted a minimum service charge of $100. And said that might or might not include the cost of the lock. I asked if a tech could come out in the next few hours. He sounded stunned that I would even fathom - his response was, "Umm, not today. More like this week." Called another locksmith. $79 same day service. No hidden charges. Tustin Lock & Safe is a ripoff. read more

Great and knowledgable staff. Worked with Tim and he cut my key for $25! Cheapest I found around the area. Hours are 9-1pm but u can call in to have them schedule an appointment for you after hours. read more

Friendly service every time I go and they're pretty fast at getting your keys done. I've been there a few times. They close early though, so make sure to check hours before going. read more

I have 2007 Acura TL Type-S that I bought used earlier this year. I typically use the electronic key fob buttons to open/close the doors. What I realized after awhile was that I couldn't open the car door manually with the key. The key wouldn't go into the door lock all the way and did not turn properly. Not an urgent problem, but if the battery or electrical malfunctioned in the car, I wouldn't be able to open the car manually with the key. I called Tustin Lock & Safe earlier today and told Tim the situation. I dropped by shortly after and he came out to look at the lock. He brought some tools out and and inspected the lock and was able to find just a piece of debris that was lodged in the lock keeping it from operating properly. ***TIM FIXED THE PROBLEM WITHIN 15 MINUTES AND CHARGED ME ONLY $10.00 !!! *** I called California Keys Locksmith was going to charge me $175.00 (whether I brought my car to them or they come to my house) to fix my problem. Granted, they assumed the worse that they'd have to dissasemble the car door to fix the lock. Thanks Tim!! You saved me a lot of $$$ read more

Can't believe they got my safe open! I called alot of places, they all said the same thing. If we drill into it, it will be unusable. But Mike thought he might be able to break the code. He came out to my house but it failed to open. A few weeks later Mike called me wanting to use some high tech piece of equipment that runs through thousands of combinations. He came back out, installed the device, and viola! He got it open.. gave me the combination. Offered to change the combination.. it was great! Super professional. Got it done! If you have a safe you need opened, ask for Mike.. He rocks! THANK YOU! read more

I usually take my keys to be copied at Ace Hardware but the last time the keys didn't work and I had to go back 2. This time, I had 6 keys to be made and they are the "Do No Duplicate" ones. So I decided to find a more specialized place...I yelped it and found Tustin Lock & Safe. Tim was the guy who helped me, he was very nice and knowledgeable. Since I was making a copy of a "do not duplicate" key, I needed a letter authorizing me to make copies of the keys on the company letter head. I had issues emailing him the copy sent by my office and he was very patient about it. We are also looking at safes so I asked him about it and he was very knowledgeable as well about safes as well. I totally recommend this place and will definitely go back when necessary! We will be going back at safes since he said their prices are $30% below retail! read more

Just purchased a custom deadbolt for a residential area. Working with them was very good, very laid back, and they didn't trying to push more expensive locks on me when they found out that I wanted slightly better than, "HomeDepot," quality. They were going to sell me a Schlage "outer lock" and replace the cylinder with a high security one, but found out it wouldn't work, so they set me up with a "outer" deadbolt that was less expensive to work with their recommended core. Took a star off because their hours are a little limited (no weekends) and I thought they may have not been as "vigilant" about the dangers of lock bumping, picking, and vulnerabilities of Medeco locks. HOWEVER, my research may be incomplete as I don't have much experience with the security industry - mostly lost a star because of the hours/convenience. They also had a lot of cool safes, key blanks, and gadgets like the camera peep hole. One of the only dealers of "BiLock" local. Highly recommended and I will go back, even though it will be kind of a pain with the hours/location from where I work/live and my schedule. read more

I am a repeat customer for commercial services, and just cannot say enough good things about this business, the employees, the attitude. all spot on, and reasonable prices, to boot. to be fair, most of the big shops are run with a fair amount of integrity, but these guys remain my first choice, by a significant measure. read more

When Home Depot fails, come here. In and out in five minutes with zero issues. Professional and courteous.

What a disappointment - no message on their website that they'd be closed on Friday, July 5, 2013, and when I get there there's a flashy LED sign illuminated "OPEN" falsely promoting their presence. Blows! read more

Tustin Lock and Safe - "Open" is just a state of mind and not a reality today. - Keys & Locksmiths Near Me - Tustin, California

We were in need of a spare laser cut key for my son's car and came across this place as one of the few that has a storefront where you can walk in. I called and spoke to Tim and explained what we needed, and since it was after their store hours (open in the mornings at the store and then mobile service in the afternoon), I told him we would swing by in the morning. The location is kind of tucked away in a small complex, but signage was ample and made it easy to find. Walked in and Tim remembered me from the day before (he even remembered the year of the car). He did the replacement plastic housing for the key remote and cut a new key without all the remote functionality for a very good price. When we went out with him to make sure the keys worked, Tim did something that was probably just a habit for him but said a lot to me. Before he sat down in the car, he did a quick "pocket check" looking for sharp objects that might poke a hole in the seat. Wow! Based upon this experience, I wouldn't hesitate to use their services again! read more

Got 2 locks rekeyed here. Cheapest way to rekey your locks for any reason! I forget the exact price, but I think it was ~$15 per lock if you bring it to their retail location. This is ALOT cheaper then a mobile company which charges you ~$30-40 just to go to your house, then $20+ per lock to rekey. So overall, for those 2 locks, instead of $80, we paid ~$30 with 2 keys. The only drawback is that you need to know how to disassemble/reassemble the knob into your door. Took me awhile to figure out since the knot fell off when I unscrewed the screws, but if you pry it off slowly, and look at the mechanism, it's quite easy. To take apart: unscrew screws on the side of the door, where the latch assembly is--- take off the faceplate and latch assembly---SLOWLY pull the both sides of the door knobs apart (while looking at the mechanism-what goes where). OR, just look at a video online. Service was quick, and friendly for my transaction. read more

Super quick and easy!! I was in and out in less than 5 min!! Totally come here if guy need to get keys copied !!! read more

Best place ever if you want your car keys cut. I went to ACE, HomeDepot, Lowes, all showed middle finger for cutting the keys I brought. Also, called a handful of other 5-star locksmith places like "Joe Joe's Lock and Key", "Airport Lock & Safe", etc. They all said no, they couldn't do it. I called this place and was told that they cut car keys (already programmed the remote and transponder). It took him 2 minutes to cut. Both keys fit the key cylinder and started my car without any issues. If you need you car keys cut in Irvine, this is the place to go! Do not waste your time elsewhere. Make sure call them up before you go, as this is the busiest shop in Irvine. read more

I have been a customer for many years. Mike came out and got my front door lock working and made new, more reliable keys for us.

I have used their services to rekey properties to repair locks yes and for lockouts they're always prompt and give extraordinary customer service I would highly recommend Tustin Lock and Safe to anyone who has locksmith needs read more

This place is great! I came here to get a couple of keys copied. One was a car key that was made from titanium and even though the material was difficult to cut through, they did an awesome job! Right from the beginning they were friendly and professional. I was given the price beforehand and the keys were made in about 5-10 minutes! Very quick and great workmanship! Tested both keys right outside in the parking lot and they work great. Very satisfied! read more

How many people work here?? I went by today to get some keys made. A sign on the door stated, "Emergency call out, will be back at 11:00am" So no one helped me and I took my business somewhere else, Lowes. Long story short, call first before wasting your time going to the shop!!! read more

This Place Rocks, I have been a AAA member for over 15 years, and AAA sent me too another Lock Place in Orange that was Terrible... Tustin Lock & Safe it he greatest, workmanship and prices as well. RJB. from Santa Ana read more

After getting copies of our house keys made at Home Depot and Lowes and having issues each time, I finally looked up a real locksmith and I couldn't be happier! The keys work great and it was a very quick visit. read more

Great service. I needed a key cut for my vehicle and it was quick and hassle free.

Needed keys made and after going to two Home Depots, I was in and out of Tustin Lock & Safe in under 5 minutes!!!

One of the most efficient lock I've been in. I was just here this morning at 9:30am. I was looking around for a locksmith, specifically in Irvine trying just to duplicate a small desk-drawer key. Went to several that told me the key wasn't duplicable. One told me I had to contact the manufacturer and order extra keys. I went in this morning, asked if they could duplicate this. They looked at and within couple of seconds said it would cost me $5 per key. In and out within 5 minutes. Surely enough when I got home, it worked flawlessly. Thank you so much for your efficient and effective service. I'll be back when I need to duplicate another key or lock. read more

Dropped by to get copies cut for a new Schlage front door lock. Done unbelievably quickly at a very reasonable price. Could not ask for more. read more

Friendly people there with a lot of locks, keys, and accessories you need to keep things safe. I think they have safes too.

They honored the Yelp discount with no problems (once I mentioned it, they remembered it without me having to remind them. This is a big plus to me). They gave me a quote/estimate with no problems. We were having our locks re-keyed. They had a set price for up to so many locks. When they came out I actually had extra locks (forgot to count both sides of the deadbolt because both sides require keys). The extra charge was reasonable. They were done pretty quickly and there was no mess. Only issues is that when I scheduled I was told they would be there at 9 am. When I called at 9:30 I was told that there first appointments on Saturdays weren't before 9:30. The guy was there at 9:40-9:45. I would still recommend them. read more

I wish I didn't have to put one star.....I'd really rather have minus stars. It's unreal how many positive reviews I see here. I must have talked to someone having a really bad day. Too sad one person can have enough influence to inspire me to write this review. I've only written positive things. I'm almost glad he was the way he was.....I am now sure....where before, I was hesitant to call them.....I will NEVER call again...I'm quite sure they're as happy as I am about this. read more

I went to that obnoxious troll in Larwin Square who lives in his key shack. (13461 Newport Ave Tustin, CA 92780). Look him up and read all the terrible reviews. Took my business to Tustin Lock & Safe on Walnut. (They used to be on Newport and Irvine in Tustin). GREAT, friendly service, as usual. Great prices. I highly recommend! read more

I come here to duplicate my keys. They always do a fantastic job and Always have great service. Very good at what they do and very knowledgable. My keys always worked after I got them duplicated. Didn't even know this was an issue but I found out the hard way. read more

My Sentry safe was jammed. Other places quoted me $130-$265 to open. Took this place less than 5 minutes and he charged less than the $40 he quoted me. Thank you so much for rescuing our passports from the safe! read more

I needed to repair a front door lock, found them on Yelp and contacted them after reading the positive reviews. The person on the phone was super nice and friendly. He provided me with a quote that seemed very reasonable. He dispatched the repairman within 2 hours of calling. Guy, the repairman showed up on time, and was very experienced, knowledgeable, efficient and friendly. Seemed like a perfectionist with his work. My lock is now back to new and the total price turned out to be the hourly rate that he initially quoted, superior service and great price! Highly recommend Tustin Lock and Safe. read more

Had hockey puck locks keyed alike. Did a very professional job quickly and reasonably priced. Highly recommend.

Had a couple unique key "blades" that I needed made for a Keyport device. Wasn't sure if they would have ever seen such keys but they had. I was in an out of there with 2 keys copied for about $5 in less than 5 minutes. The staff was courteous and the key was precisely copied. Would definitely recommend these guys! read more

We had them replace a high security lock we had inherited, but with none of the documentation needed to get new keys made. Tim was very professional and competent, and was able to give me a comprehensive quote for the entire replacement after sending him a few pictures. Everything was so very quick and efficient, in less than 24 hours we had a quote and a same week appointment to come out and change our locks. Tech Dean had the entire thing taken care of in under 30 minutes. The entire process was great! read more