Jim and his co-worker had good communication throughout the process and completed the job as…read morepromised (90 minutes) without any issues on 11/22/2023. I will definitely hire them again. Thank you.

I had some simple issues that needed to be fixed around my house. The parts alone were less than…read more$100 but I was OVERCHARGED for service at $125 per hour at 3 hours that I know they DID NOT spend at my home. Also, I called them to look at another home I have and they will NOT just come and do a free quote. They will do a service visit so they can charge you at least $125 per hour. NEVER, NEVER used them..........this is how they stay in business. Overcharging for service fees!! What a rip off!!!!

They came out fast, fair and friendly. I thank them as they replaced my breaker panel on my home…read morewith a high quality product and expert installation. They literally saved my house as I had one of those Sylvania / Zinsco panels known to fail. They did it in less than a day and at a good price. Thank you Roy!!

Very professional and fast! Easy to work with, I'd highly recommend them if you need anything…read moreinstalled, repaired, or maintained!

The technicians were polite and explained the problem clearly. However, we paid over $800 just for…read morethem to test the system, locate the leak, and tell us we had a bad coil. Since this was our first experience with an HVAC issue in a house that's only five years old, we decided to get second and third opinions. We were surprised to find that both other companies identified the same problem during their free evaluations. One technician was even stunned that we had paid over $800 for the same information he provided at no charge. I understand that companies have the right to set their own prices for their services, but after seeing two other technicians diagnose the same issue without an upfront diagnostic fee, it left a sour taste in my mouth. The repair quotes also seemed higher than what we received elsewhere. It's a shame because the technicians themselves made a good impression, and I probably would have continued using this company if the pricing had felt more reasonable and competitive.

UPDATE: After posting my review, the owner Luke reached out personally and issued a $300 refund. I…read moreappreciate that he took responsibility and responded quickly. That shows integrity and I want to be fair in acknowledging it. Circuit Breaker repaired in electrical panel. I called for a single bad circuit breaker in my 2005 home's panel. I work from home and every time I turn my computer and printer on the breaker was tripping thus I didn't have electricity in my study. I have an electrician or electrical company that I use, but they were out on a large large job and it was going to take them four days to come out here. So I called cool hand electric because I can't afford to not have electricity in my office because I work from home. The technician quoted a "package service" to inspect the breaker and told me they also needed to check all the outlets in that room for chewed wires and other issues for around $1,000 total. I declined the extras and asked only for the breaker to be replaced if confirmed bad. I still paid $512 for what was, in the end, one breaker swap. While here, the same technician told me my panel was "maxed out" and recommended a full panel replacement, quoting roughly $5,400 verbally at my house. The written estimate that came through afterward was $12,672 more than double what was discussed in person. I had a licensed electrician I've used for years review the situation; he confirmed the panel does not need to be replaced and that the pricing is well above market. For context, a 200-amp panel replacement in the DFW area typically runs in the $3,500-$5,500 range from independent licensed electricians, permit and inspection included. This quote is roughly 2-3x that. The high-pressure framing, the "membership required for discounts," the 15-year GoodLeap financing pitch, and the gap between the verbal and written numbers all point to a sales-driven model rather than a service-driven one. I'd encourage anyone who gets a large recommendation from this company to get two or three independent quotes before signing anything.

Words cannot accurately describe how unbelievably awful it is to work with David. I hired David to…read morewire a hot tub at a property I own. We scheduled it for 7 am 2 days after our agreement. David confirms the appointment. At around 1 am the morning of our appointment, I get a text from David demanding I pay him 50% of the project immediately or he won't show up. Normally I would tell him to kick rocks, but we had a very serious deadline and could not get anybody else at that point. I paid it, and asked for David to provide his license and insurance info that he had promised, which he didn't. David then showed up late, never even communicated with us the status at all. At around 6 pm I texted him for an update and he simply said, "I'm done working for the day", with no notice of when he would continue or when the job would be done. I followed up asking for his insurance info that he had never provided and he then went on a rant about how he was the best electrician in Dallas and that I didn't need to worry. I then decided to stop by the property to see things, and found that David had used MY work equipment without asking and had cut numerous holes in walls throughout the house with no notice and left random mess all over the place. Sheetrock and huge chunks of insulation were scattered all over the floor. No attempt to even clean it up. My dogs tried to eat the insulation. It was a disaster and huge safety hazard. I sent David photos of the holes in the wall and asked him to confirm that he would be repairing these before completion. David then said, "I don't do sheetrock." I then stated he should have absolutely told me he would be cutting holes he has no intention of ever fixing before doing so, as I now have a nonrefundable photoshoot for the house scheduled tomorrow, and giant holes in the wall. David apologizes and says he can help me find a handyman to fix them. So I spend all night scrambling to find a handyman without even knowing when I can get them to the house because David won't commit to when he will finish. We now get to this morning, where I get numerous messages and phone calls from various phone numbers claiming to be David, demanding I speak to him. I tell him I don't need to speak to him, and that he needs to finish the job, quickly. He demands again that he will not work unless he speaks to me. I call him. He then demands I need to tell him I'm okay with him cutting more holes and that I will ignore the undisclosed giant holes he cut. I tell him I'm not okay with ANY of what has gone on here, but that I really don't have a choice at this point. He then says I do. And I say, "so you can complete the project without the holes?" He says no. I say, then I have no choice, and I inform him I have my backup handyman waiting and to finish by 3 pm. I then ask him when he is going to finish, and he tells me that his quote says it's a 36 hour project. I ask when he will be done. He refuses to answer, and just repeatedly demands that I need to guarantee that I will pay him his full price when he finishes and waive the damages he caused. I tell him I already agreed to pay him during the initial invoice, have already paid him 50% due to his refusal to begin without it despite these issues, and that the constant reassurances while he repeatedly leaves at random times, refuses to give a clear completion date, and damages my property, are ridiculously hypocritical and that I will not be threatened into doing anything extra for him ever again as I had already prepaid him for his work that he didn't do. He then says I must text him reaffirming that I will pay him the full price while expressly mentioning that I will overlook the damage to the home. I tell him no, and then he quits and demands I let him back into the home unsupervised to gather his stuff. I tell him I will not be doing that, and that I will wait on police to be there for him to do anything at the property since he has quit. He then refuses to coordinate with me to get his stuff, and just keeps repeating that he is coordinating with police to do a civil standby. I sit here waiting for hours, and then he randomly texts me threatening messages telling me he will call the city inspectors and have me shut down because he knows them personally. So he then extorts me. Even now, as I update this, he continues to threaten me for the 8th time just today. His communication is BEYOND BELIEF AWFUL. He is lazy, makes random unreasonable demands and refuses to continue work unless met, has no problem using your tools and equipment without even asking, and does terrible work to boot, while texting you nonstop about how he is the best electrician you will ever have. If you enjoy self harm then he's the electrician for you. Otherwise use absolutely anybody else. Even your grandma. ANYBODY BUT DAVID. Oh and he refused to refund the 50%

David Robinson is a talented, hard-working, diligent, and honest electrician. An entirely fair bid…read more Willing to adapt to the ups and downs of a project. So long as you can, be flexible too (be a little flexible, I mean), I would recommend working with him without hesitation.

Very good Arrived in time found a way to save me money…read more Issues resolved. They were great. I

I thought I needed some wiring done to correct some voltage problems I was having. I called, and…read moreNestor came out to give me a quote. He found the problem quickly, and let me know that If I called Oncor they would fix it for free! I called, and they had a guy here in 30 minutes. All fixed, all free, because Nestor has a good eye, and a good heart. I know who I'll call next time I need something.

I had arranged for them to switch out one of my ceiling fans. I went into the hospital and I made…read morearrangements for them to get in my house and do the job while I was in the hospital. They did a great job switching out my ceiling fan. It's working well and we did all the arrangements over my iPhone.

Logan was so great I requested he return to install some ceiling fans and another light switch…read more Performance was still stellar. Pricing was within budget, no up charges or upselling just what was quoted. Thank you! My new Electrician, I will be recommending to all my friends and family.

Well experienced guys who spent the time and effort to troubleshoot and solve all of my electrical…read moreissues.

I needed an outlet and a switch replaced, and TrueServe was able to come out in a timely manner…read more Ray was friendly and professional, and he replaced both in short order. I felt that the pricing was fair for the expertise. I also had questions about other electrical concerns, which he was able to explain. I will be calling them back when I am ready to tackle the other projects.

Completed service on timely way. Added an outlet in garage. Also tested camera to see if was…read moreworking.

Wonderful experience. Electrician hung a heavy pendant light in my DR. $185, which was best of the…read moreestimates I received. Will definitely use Fox again for any type of electrical needs.