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Me and a friend came here to decorate phone holders and were genuinely excited about the experience. The activity itself is cute and creative. However, the pricing structure is poorly communicated. The board clearly lists "Phone Holder - $20" under Decoden Art, with no size descriptions or visual distinctions. Based on that, we reasonably assumed the bunny phone stand we selected fell under that category -- because it is, in fact, a phone holder. Even the staff member assisting us was under the same impression. We spent several hours decorating our items based on the $20 price we were told. Only after we finished were we informed that our item was actually $45, and that the $20 "phone holder" supposedly refers to a much smaller grip-style piece. That distinction is not explained anywhere on the pricing board. There is also a "Phone Holder with Key Chain" listed, yet our item did not match that description either, which makes the pricing even more confusing. While the staff were understanding about the confusion, the manager refused to honor the price that was communicated to us and stated that our only options were to pay $45 or leave the item behind. There was no attempt to meet us halfway or acknowledge that the signage itself is unclear. If you're going to advertise pricing, it needs to be clearly defined. This situation could have been avoided entirely with proper labeling and better management handling.
The rug tufting experience itself was fine and the staff were generally pleasant, but there's an important logistical issue that easily takes away from this experience at this location. This location is inside Century City Mall, where parking becomes very expensive after the first free hour. Knowing this, I asked about parking options immediately upon arrival and followed the staff's recommendation to use Gelson's validation (purchased in $10 increments for limited time windows). What wasn't explained is that validation becomes void even minutes past the window, and because medium-sized rugs require long sessions, repeated exiting and re-entry over the course of the day to satisfy that window caused parking costs to compound unexpectedly. Our session lasted most of the day due to image selection, required changes, and instruction, which made this especially challenging. I understand the mall controls parking rates, not the business. However, for an experience that regularly lasts many hours, clearer upfront guidance about parking constraints would help guests make informed decisions about location, timing, or transportation. Later, a dismissive interaction with the owner further impacted the experience, which made it difficult to recommend this location specifically. If you're considering booking here, I'd strongly suggest clarifying parking logistics in advance or choosing another tufting shop overall. Total parking cost for 2 cars (drove separately) totaled $83 by the time we finished our rugs.
We came here for rug tufting and had so much fun. They give you good instructions at the beginning and set you up for success. We made a small rug which took us a couple hours. At the end they checked the rug for us to make sure it was tufted enough so that our end product would be nice They were able to glue the mat to it and clean it up for u the same day and I was really happy with how our rug turned out I would highly recommend tutu fun for a fun activity to do as a date or with your besties
TuTu Fun is now across their former location and is right next to Hai Di Lao! I arrived on a Monday at 12:30pm. It's MLK day so with it being a holiday, there were many people who walked in this afternoon and although you can ask about walk-ins, it's best to have an appointment because it can get busy in this new space! The staff are all so kind and helpful so please be kind on a busy day. Natalie and the team were all knowledgeable in their activities and so patience during their teaching session. I opted for a rug tufting session and did a small sized rug along with my boyfriend. Our session was roughly 4 hours. You could be done earlier though! We spent some time with content capture and chatting. A larger sized rug will take longer. I submitted the images we wanted to do. They set up a projector of the image for tracking. Then we practiced a few lines of tufting and then got started. Once we were close to finish, they checked and let us know where to fill in the gaps. Once good, they will finish up gluing and cutting for you and then let you know when to come back for pick up. Overall, it's a fun experience and I definitely enjoyed my first time! It is definitely a workout haha so take a break for your hand/arms. In terms of parking, we paid $35 maximum charge. (After the 4 hours, I had dinner.) The validation at Gelson's didn't matter since we weren't within 3 hours.
Stopped by TuTu Fun as they had a huge selection of Rolife DIY Crafts Kits! I ended up grabbing two, each priced at $43. I also looked at their pricing for tuffing as it's been a dream of mine to create a rug! Might have to go back for that specific experience :)
ig/tt @eatwkris Great wholesome date idea especially for couples looking to do something other than eat or drink. We both made size small rugs which were $78 a little steep but it was an amazing experience and I loved how the rug came out even though we were beginners. The lesson is very easy and it's nice they put you in a private room. I will say they do not validate parking and the rug took us probably 6 hours total since there was a lot of waiting around and you do have to have a lesson before you start and the actual process takes around 4.5 hrs so plan accordingly to come on separate days or move your car since the mall parking is very expensive.
Such a great experience for kids or a fun way to spend an hour or two with friends. I did the tufting class and my toddlers did pour painting. The staff is friendly and knowledgeable and the space is clean and well organized.
~ Cutest Crafting Place ~ There were endless options to pick from! Charmed keychains, phone cases, mirrors, etc! Rug tuffing! Painting! And many more! The staff was super helpful and sweet explaining the process. I think it was worth the money.
We did the candle-making activity and had the best time! Me and two girlfriends had a private setup in the back, which made the experience feel cozy and personal. We were able to pick out out own scents, cute jars/cups, dyes, and even the candle material (they have sand, wax, and gel!) -- everything was customizable! There were so many cute decorations and toppings to pick from, it was honestly hard to decide what kind of style we wanted to go with. I think we spend majority of our time smelling every single scent LOL The whole experience took about 1.5 to 2 hours. One of my friends did a candle making activity at a different place and she said it wasn't as extensive or customizable as it was here and said this one was way more fun haha Highly recommend if you're looking for a fun and creative activity in Century City. Such a fun activity with friends!! The only thing that sucks is the parking situation since it is located at the Century City Mall and there's no validation (unless you buy something from Gelsons or watch a movie at AMC)
I had a great experience making a rug. I'm really excited to pick it up when it's finished! It was fun learning something new and the colors of the yarn they supply are beautiful. The team was very friendly, informative, and helpful. I got help from Isabel, Matt, and Lisa who were great! It does take longer than you would think and it is a little strenuous but you'll be proud of your rug you get to keep forever!
Had an amazing time celebrating my friends birthday! They had many options for scents and different style candles. The staff were all friendly. Sam was amazing. She helped us create our candles! She gave us space to have creative freedom but would always check in on us to see if we needed help. Some of our candles were saved and made better because of her help! Would definitely go again
To love myself a little more this year, I wanted to do something cute and fun for my birthday month with a friend. We checked out Tutufun in Century City and tried their cake candle making -- best decision ever! Matt guided us step by step, from building the base to decorating the "cake," and even helped with mixing and cooling the wax so everything was super easy and fun. They also offer other DIY activities like tufting, decorating art, and pouring art. The cutest cake candle ever -- and it even came with a box to take home. IG: socalhkfoodies read more
3 months ago
My husband surprised me with rug tufting for my birthday! We had a great time and the finished products turned out well. Our medium rugs took around 4 hours as newbies and they were very kind with not rushing us. Pricing was fair when comparing the cost of tufting at other locations. We also were the only ones tufting so we had a pretty private space! Service was overall really great. Michael (?) and a woman with cool circle glasses checked in on us frequently and even helped review our progress multiple times. I had made some drag marks and holes in my rug and they helped patch it up when we picked them up However, I removed a star due to Sam. She helped us initially and gave clear instructions. But throughout her explanation she called my husband "babe" two times... Honestly I was shocked and even asked my husband if I heard her properly the first time - and I regret not addressing it then and there directly. Maybe it was a slip up, but I did not appreciate her calling my husband an affectionate pet name. Would strongly encourage her to refrain from that language and to keep all interactions professional for future patrons. read more
16 days ago
Tutu Fun was such an incredible experience! It's the perfect activity to do with friends, family, or even for a date. During the experience, I got to decorate my own candles, pick out all the accessories, and even pipe the frosting. It was such a fun and creative experience from start to finish. Definitely recommend checking out Tutu Fun! read more
20 days ago
7 months ago
Me and a friend came here to decorate phone holders and were genuinely excited about the experience. The activity itself is cute and creative. However, the pricing structure is poorly communicated. The board clearly lists "Phone Holder - $20" under Decoden Art, with no size descriptions or visual distinctions. Based on that, we reasonably assumed the bunny phone stand we selected fell under that category -- because it is, in fact, a phone holder. Even the staff member assisting us was under the same impression. We spent several hours decorating our items based on the $20 price we were told. Only after we finished were we informed that our item was actually $45, and that the $20 "phone holder" supposedly refers to a much smaller grip-style piece. That distinction is not explained anywhere on the pricing board. There is also a "Phone Holder with Key Chain" listed, yet our item did not match that description either, which makes the pricing even more confusing. While the staff were understanding about the confusion, the manager refused to honor the price that was communicated to us and stated that our only options were to pay $45 or leave the item behind. There was no attempt to meet us halfway or acknowledge that the signage itself is unclear. If you're going to advertise pricing, it needs to be clearly defined. This situation could have been avoided entirely with proper labeling and better management handling. read more
The rug tufting experience itself was fine and the staff were generally pleasant, but there's an important logistical issue that easily takes away from this experience at this location. This location is inside Century City Mall, where parking becomes very expensive after the first free hour. Knowing this, I asked about parking options immediately upon arrival and followed the staff's recommendation to use Gelson's validation (purchased in $10 increments for limited time windows). What wasn't explained is that validation becomes void even minutes past the window, and because medium-sized rugs require long sessions, repeated exiting and re-entry over the course of the day to satisfy that window caused parking costs to compound unexpectedly. Our session lasted most of the day due to image selection, required changes, and instruction, which made this especially challenging. I understand the mall controls parking rates, not the business. However, for an experience that regularly lasts many hours, clearer upfront guidance about parking constraints would help guests make informed decisions about location, timing, or transportation. Later, a dismissive interaction with the owner further impacted the experience, which made it difficult to recommend this location specifically. If you're considering booking here, I'd strongly suggest clarifying parking logistics in advance or choosing another tufting shop overall. Total parking cost for 2 cars (drove separately) totaled $83 by the time we finished our rugs. read more
We came here for rug tufting and had so much fun. They give you good instructions at the beginning and set you up for success. We made a small rug which took us a couple hours. At the end they checked the rug for us to make sure it was tufted enough so that our end product would be nice They were able to glue the mat to it and clean it up for u the same day and I was really happy with how our rug turned out I would highly recommend tutu fun for a fun activity to do as a date or with your besties read more
TuTu Fun is now across their former location and is right next to Hai Di Lao! I arrived on a Monday at 12:30pm. It's MLK day so with it being a holiday, there were many people who walked in this afternoon and although you can ask about walk-ins, it's best to have an appointment because it can get busy in this new space! The staff are all so kind and helpful so please be kind on a busy day. Natalie and the team were all knowledgeable in their activities and so patience during their teaching session. I opted for a rug tufting session and did a small sized rug along with my boyfriend. Our session was roughly 4 hours. You could be done earlier though! We spent some time with content capture and chatting. A larger sized rug will take longer. I submitted the images we wanted to do. They set up a projector of the image for tracking. Then we practiced a few lines of tufting and then got started. Once we were close to finish, they checked and let us know where to fill in the gaps. Once good, they will finish up gluing and cutting for you and then let you know when to come back for pick up. Overall, it's a fun experience and I definitely enjoyed my first time! It is definitely a workout haha so take a break for your hand/arms. In terms of parking, we paid $35 maximum charge. (After the 4 hours, I had dinner.) The validation at Gelson's didn't matter since we weren't within 3 hours. read more
Stopped by TuTu Fun as they had a huge selection of Rolife DIY Crafts Kits! I ended up grabbing two, each priced at $43. I also looked at their pricing for tuffing as it's been a dream of mine to create a rug! Might have to go back for that specific experience :) read more
ig/tt @eatwkris Great wholesome date idea especially for couples looking to do something other than eat or drink. We both made size small rugs which were $78 a little steep but it was an amazing experience and I loved how the rug came out even though we were beginners. The lesson is very easy and it's nice they put you in a private room. I will say they do not validate parking and the rug took us probably 6 hours total since there was a lot of waiting around and you do have to have a lesson before you start and the actual process takes around 4.5 hrs so plan accordingly to come on separate days or move your car since the mall parking is very expensive. read more
Such a great experience for kids or a fun way to spend an hour or two with friends. I did the tufting class and my toddlers did pour painting. The staff is friendly and knowledgeable and the space is clean and well organized. read more
~ Cutest Crafting Place ~ There were endless options to pick from! Charmed keychains, phone cases, mirrors, etc! Rug tuffing! Painting! And many more! The staff was super helpful and sweet explaining the process. I think it was worth the money. read more
We did the candle-making activity and had the best time! Me and two girlfriends had a private setup in the back, which made the experience feel cozy and personal. We were able to pick out out own scents, cute jars/cups, dyes, and even the candle material (they have sand, wax, and gel!) -- everything was customizable! There were so many cute decorations and toppings to pick from, it was honestly hard to decide what kind of style we wanted to go with. I think we spend majority of our time smelling every single scent LOL The whole experience took about 1.5 to 2 hours. One of my friends did a candle making activity at a different place and she said it wasn't as extensive or customizable as it was here and said this one was way more fun haha Highly recommend if you're looking for a fun and creative activity in Century City. Such a fun activity with friends!! The only thing that sucks is the parking situation since it is located at the Century City Mall and there's no validation (unless you buy something from Gelsons or watch a movie at AMC) read more
7 months ago
3 months ago
6 months ago
I had a great experience making a rug. I'm really excited to pick it up when it's finished! It was fun learning something new and the colors of the yarn they supply are beautiful. The team was very friendly, informative, and helpful. I got help from Isabel, Matt, and Lisa who were great! It does take longer than you would think and it is a little strenuous but you'll be proud of your rug you get to keep forever! read more
4 months ago
5 months ago
Had an amazing time celebrating my friends birthday! They had many options for scents and different style candles. The staff were all friendly. Sam was amazing. She helped us create our candles! She gave us space to have creative freedom but would always check in on us to see if we needed help. Some of our candles were saved and made better because of her help! Would definitely go again read more
4 months ago
Super fast service, plenty of crafting options, private room in back to complete crafting projects. Great vibe and friendly staff! Perfect for birthdays, girls night, team bonding, Mother's Day, for kids to adults! read more
1 year ago
My friends and I came here after class to look for some blind boxes, although we knew this was a tufting place. The girl working there, Natalie, was super helpful and sweet and showed us all the trinkets and blind boxes they had. She told us there were also getting more as well and there were so many Sanrio blind boxes I had never seen before. The vibe of the store was so cute and felt welcoming. Definitely will be going back and trying out tufting or to do some cute decor. read more
3 months ago
1 year ago
1 year ago
I love Tutu Fun. You can decorate clips and binders or a water bottle holder, a hairbrush, or mirrors and a fan. You can tuft rugs. They have a little bit of toys, too. It is so fun and you can use unlimited charms. read more
6 months ago
We had Great experience and relaxing time with my friends. They are so helpful! We will come back again read more
4 months ago
1 year ago
4 months ago
1 year ago
This was so much fun with both my kids. Maya was so nice polite and helpful. We even inquired about a membership. We are definitely coming back. Thank you Maya and the TuTu Fun team in century city. read more
9 months ago
We had such a good time! My best friend and I made cake candles. Matt was super helpful and made sure we had a great experience :) def recommend!! read more
9 months ago
Such a fun activity and amazing environment! Can't wait to come back. Matt was very friendly and so helpful! read more
11 months ago
1 year ago
Perfect for a beautifully creative evening! I got to make a super cool phone case--struggled a little at first, but huge shoutout to Maya and the other girl (I think her name started with an X?). You both made it so much fun to get a little messy. The store was incredibly organized and surprisingly spacious inside. The staff were all super friendly and always ready to chat or help out. Definitely a great experience! read more
1 year ago
1 year ago
10 months ago
I had so much fun making candle. I would most definitely recommend coming to this location everyone was extremely nice and helped me with inspo 10/10 most definitely recommend read more
2 years ago
Writing this review with mixed feelings. The basis for my review will be evaluated as follows: kids experience, customer service, and quality and value of product My kids enjoyed the experience as they were able to freely create. There were two different age groups present with completely different projects. The younger kids chose to work on a more elaborate project that would take more time and attention to detail. Needless to say the teens were bored as they finished crafting early. Overall both groups were happy to have crafted. With respect to the customer service I felt as though I did not have an associate present long enough to fully guide us through the process. We were encouraged to push the button if we needed assistance. I appreciate having the space available to craft but I needed to feel supported throughout the process. While crafting my kids charms kept falling off the edges and thus patterns were compromised as she was forced to smooth out the disturbed areas. The associates were pleasant and I appreciated their help. The photos address the quality of the product however, the damage may have been due to negligence to thoroughly dry in store. We were told our projects needed 20 minutes in store to dry and thus we left them to return for pick up later. The photos taken reflect the completed product picked and transported in the car roughly 20-30 minutes later. There is significant smudging as though the product is still extremely fragile and not dry. I am deeply bothered as my daughter's product is ruined and in comparison her friend's product is still in tact. I would appreciate if this review warrants customer service to respond and provide a remedy to $42 wasted. My kid is devastated and embarrassed to take this holder to school. read more
11 months ago
2 years ago
This was a super fun rug making experience! Couldn't recommend it enough if you're interested in rug making but they definitely understaffed with how many customers were there. We had to wait sooooo long to get started. But once we were set up it was a lot of fun and the staff were really nice and helpful! The only reason I'm giving it 4 stars is because of how long we had to wait. Before we started and then after. Half our group had to wait 2 hours to get their rugs trimmed! We had already been there for 3ish hours then another 2! Not the employees fault bc they were all so nice but you could tell they were spread thin and the place was slammed! I definitely want to go back but I might wait a minute before I do. read more
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Ask the Community - TuTu Fun
Can I just walk in or is it by appointments?
Hi There! We prioritize appointments, which can be made on our website at tutufuncc.com/reservation, but we also accept walk-ins as long as we have the space and personnel available. Hope this helps!
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2 years ago
TuTu Fun - artsandcrafts - Updated September 2026
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