I went there for a pointe shoe fitting, and the fitting was surprisingly quick! I had so much fun…read moreand the person fitting me was so kind.

Rude and condescending dance shoe fitter and manager. It was a sad and disappointing experience…read morefor my daughter's ballet shoe fitting. Her manner in which she talked to my daughter and to me as a paying customer was probably the worst example of customer service I have ever seen. As an active member in the dance community this is not a place that I could recommend or would have my child return to to purchase additional dance wear, etc. Being kind (or basically just decent) goes a long way. A paying customer does not deserve sarcasm, eyerolls or rudeness. It was bizarre!

hey are the BEST! Family owned, totally professional and knowledgeable about their products, and…read moretopnotch Customer Service! I have very sensitive skin, so I was unable to use the inferior Halloween Make-up that is sold in Department Stores, and the "temporary" Hallowen Stores that pop up this time of year. I live a distance from Fancy Dancers, but visited there 2 years ago, while visiting my sister in Dearborn. Their recommendations were perfect, and my wife and I both love the Professional Theatrical Make-Up. I was unable to visit the store this year, so I ordered our make-up from the web-site. I received the same excellent Customer Service when I ordered on-line! An item that I wanted was out of stock, so they contacted me immediately, offering a substitute product, and a price adjustment refund! I agreed, they sent my order very quickly, and I am happy with all of the products! This is so incredible because there are not many places that offer this level of Customer Service. I highly recommend Lynch's for in store and on-line purchasing.

I've been shopping at Fancy Dancers for years now. I've gone here for all of my dance needs. They…read morehave just about any product you could need with excellent customer service. Recently, I went here to buy my first pair of professional tap shoes. I wanted to get the sizing perfect. They ordered the same pair in multiple sizes so that I could try each on and see what would fit best. They always put the customer first and do everything they can to help you.

I love a dance store that's fully stocked with great friend service and nice personnel. Due to the…read morefact that there aren't any more dance supply stores downriver we had to venture out to Dance World in Livonia. I am thoroughly impressed with the items they have. Considering that many in the area love this place I was elated that they had exactly what my daughter needed. My new go to fir dance stuff!!

Just caught their 20% off back to dance sale and these people are the best. As a non-dancer, going…read moreinto one of these stores can be intimidating. They were helpful and so kind. Fast service. They went out of their to help me find the precise tights, shoes and leotards my daughter's dance classes required. And they were affordable! Check out their clearance bins for discounted apparel and shoes. Well worth the drive out from dearborn. And they helped me the entire time with mustard on my face HA HA. No one ever batted an eye. Really great first experience. Thank you.

Took my young daughter to get some dance shoes. This is a wonderful store! Tons of apparel etc!!!…read moreLeslie was so helpful and patient with us! Definitely recommended!

The customer service was good at first when I had brought my little one here for the first time,…read morehowever that was completely different when I called and spoke to the owner. I had spent $100 at the store for 3 items which cost less than half online. If you don't care about spending more than double on the same exact product ( brand/ size/ quality ) then come here but if you are a momma on a budget and know the sizing you need then get the same exact thing on Amazon. I am also all about supporting small businesses but when they sell you a pair of dance slippers that was used for $25 when you can get the same pair for $11 online and then are rude to you when you mention it, it all comes to customer service and overall experience at the end.

Super nice staff that knows a hell of a lot about shoes. very grateful for their insight!read more

I had a manufacturer defect on my shoes. manufacturer told me to go back to the store. I returned…read moreto the location I purchased the shoes, it was NOT this store. Not here to talk bad about others. My wife said call another location and just ask. I waited a few months, should have taken my wife's advice, but I called the Royal Oak store and talked to Luke. He said come in and he will help me. Sure, I thought, just like the other one did. Well, Luke actually did help me. Fixed the problem and away went. I walked out extremely happy customer thanks to Luke. Honestly, Luke saved Hanson's, they would have lost a customer for life. I send everyone to Hanson's, now it will be the Royal Oak location only. Thanks Luke.

Great customer service The owner is there personally to…read moreassist you I really recommend this place Store hours Mon-Thur 10:30am-5:30pn Fri-Sat 10:30am-6:30pm Appointment only on Sun

I've been a customer for a little over 10 years on and off. Lovey is the best hands down. High…read morequality shoes and clothes and she will not try and just sell you something to make a sale. She makes sure her girls leave happy confident and ready to make some money. She's the only store that has such an amazing track record. I recommend her to any and everyone in and out the industry. I've seen people say that she's overpriced but you get what you pay for anything she sells is worth every penny.

This place is still outstanding. You get personal service and quality products at good prices. It…read moreis one of the few places that those of us who need supportive shoes can go for help. I give them my highest recommendation!

An appointment is necessary. When I arrived the store was pretty busy but I was greeted and helped…read morepretty quickly. I can't remember his name but I think he was the owner. He was super knowledgeable and helped me pick the support and stability I needed. He showed me about ten shoes and was as quick about it as I wanted to be while still evaluating each fit carefully. I am really happy with the shoes I bought and the service I got. I am hard to fit and he was really happy to help me find the best fit.

Stopped into get a gift the other day! Great little boutique store in Grosse Pointe. Jean the owner…read moreis extremely nice and very helpful! Definitely will be going back!

The shop is very small. One person does nails that I am aware. The shop sells bags, sunglasses,…read moreshoes and similar items. I received a gel manicure. However being a manicurist by trade I would have thought I would have received more of a manicure with my appointment. My nails looked great for about a week. This process is supposed to look good for at least 2. I have already had some oft he gel chip off and I didn't even do any dishes in the mean time. So that is why I gave it 3 out of 5.