I've had nothing but extremely mixed experiences coming here, all depending on who's working what night. I'll start with the positives: The food is delicious (especially the fries!), the karaoke is a blast, and the DJ who usually runs it is amazing and very kind. (:
The bartenders on the other hand... eh. There is one woman in particular who has ensured that I never come back here, which is really unfortunate (again the fries are seriously so good). Every time I've gone and seen her (she seems to work a lot), she has been really rude and nearly drove my girl friend to tears. She seemingly intentionally made our drinks as weak as possible with the wrong flavors, and when we would ask super nicely if it was possible to have it corrected, she would snap at us. This is normally never something I would ask a bartender or service staff because I have to deal with Karen's every day at my job, but when you get the same drink every single week, you can tell when it's intentionally super off you know? It seemed like she was always super pissed off having to serve us, and she would throw our ID's back at us and slam our drinks on the counter.
The final straw however (no pun intended) was when my partner asked for a straw one night from her. She gave us the meanest look and told us that a straw would cost $1 each. We were super confused because we had come here a million times before and never had to pay for a straw, and it seemed very malicious and personal. We turned to the bartender next to her, asked for a straw, and he gave us some immediately, free of charge without even hesitating. She got angry and walked away. That was the first time in my life I didn't leave a tip at a restaurant/bar. It was such a gross and weird experience, that we decided it would be best not to come back, since it seemed this woman absolutely hated us and we weren't welcome. I'm not sure if we did something to upset this woman, because we've never been rude or picky or anything to any of the staff here. It's super unfortunate, but we genuinely don't feel safe coming to this bar because of the person making our drinks.
Someone told us that it might be because we looked like a non-heterosexual couple, and they had similar experiences with the same bartender when they took a female presenting person on a date there. When she went with a man, her experience was completely fine and pleasant. I'm definitely not trying to insinuate anything here, but it left us feeling unnerved.
I hope to come back here one day and get those fries again, but we'll probably wait until she's gone. If that bartender is reading this, I hope you're doing okay and figured out whatever was going on in your life (: read more