Our experience with Twiddy Vacation Rentals in the OBX was beyond disappointing. What was advertised as a premium beach house felt more like the Motel 6 of vacation rental companies. The listing was inaccurate, and several amenities that were clearly advertised were either broken or not available at all. Some bathrooms didn't even have basic supplies like toilet paper. One shower had such low water pressure it was completely unusable. The dishwasher was broken for the entire week, which meant hand-washing dishes for 14 guests, three meals a day, for seven days. That is not what anyone signs up for on vacation. The house itself was not properly cleaned. There were cobwebs on multiple surfaces, visible rust throughout, and an overall neglected feel. For the price we paid, the condition of the property was unacceptable. Customer service was effectively nonexistent. We reported the issues, and nothing meaningful was done to resolve them during our stay. There was no urgency, no accountability, and no effort to make things right. Also worth noting: reviews appear to be filtered, showing only glowing feedback. Based on our experience, you are not getting the full picture when you read the listings. For the amount of money these homes command, expectations should be much higher. We would strongly recommend considering another rental company. You've been warned. Terrible consistent reviews on TrustPilot, Yelp and many other pages. The feeling is clearly unanimous and Twiddy clearly does not care. read more

The home was in appalling condition. The air reeked of must and mildew. Filthy blankets had to be washed upon arrival--completely unacceptable given the cost. Vents were caked with mildew, the bath mat was filthy, and dishes and cutlery had been put away wet and dirty. Dust covered the pendant lights and furniture throughout, triggering allergies for all of us. Absolutely zero effort had been made to maintain this property. The deck was riddled with rusty nails--my children were literally picking them up, an outrageous and dangerous hazard. The pool area was no better: the pavers around it were so scorching hot they became unsafe to walk on. We endured because of a death in the family, but this property was disgraceful. I would never rent again, nor would I trust any property under Twiddy's management. read more

Twiddy should be ashamed of the state they're providing these houses and the prices they're charging. Obscene! We are paying $12K for a one week rental of the Heavenly Daze house in Corolla and the house is not very clean, water pressure is crap. House has not been updated well and everything feels gross and cheap. Barely any pictures remain on the walls but lots of holes where they once were. Closets w doors off just sitting here. Horrible thin sheets that don't seem especially clean. So disappointed. Location is amazing of course. But that's it. read more

Rented "Second Thoughts" property on Carova 4x4 beach in August 2024, our 4th consecutive year with Twiddy. Seriously disappointing experience. 1)House floors were DIRTY, dusty with sand throughout and bed linens were also sandy and grittyfrom Day 1. 2)No house ice machine---just 4 1970s-era plastic ice trays for guests to constantly refill with the local well water which tasted and smelled awful. 3)House had dinged up paint walls, the pool exterior needs a clean and upgrade, and guests were treated to a poorly equipped kitchen. We are not overly picky, but for a house rental of $15,000/week, we have no "Second Thoughts"on picking a different property company. Twiddy quality control has slipped. read more

We have rented from Twiddy for the last 14 years and never have I been so disappointed in a house we stayed at in June 2025. Twiddy doesn't have the same standards it use to. The houses we have rented before were awesome only a few issues that were taken care of quickly. But last year the house and pool was in need of some major repairs. No one wants to deal with a broken pool on their vacation and be told by the pool guy that he has said for 3 years the pool needs to be fixed. Shower in master was sinking in when you stepped in and made squeaky noise. The new furniture in living room was nice but the new mattresses were horrible and only about 6-8 inches deep. They were like RV mattresses and you could hear plastic crumble when you moved. The blinds looked like a cat got loose in the house. One was even off and behind the tv. The toilet seat was broken in the master and fell off when my husband touched it. A drawer was jammed in side ways in the kitchen. We had to call for maintenance the first 30 minutes of arriving. So I would say A Lucky Cast isn't lucky at all! If you rent from Twiddy you know these houses are not cheap for a weeks rental. We did go to the office and complain the lady's were nice and sympathetic but all they could do is report to someone else for review. Well the person that got back to me didn't seem to care that we went through this on our vacation and said they sent someone out and they said the shower floor was fine. It doesn't take a genuine to know that the flooring under a shower has issues. So thanks for lying to us. The lady however did offer us a 150.00 discount on our next vacation and I told her how was that even compensation for our disappointing vacation then she emails me back and said 200.00. I was so insulted. They can't even have someone talk to you on the phone everything is through email. So they can hide and not deal with unhappy clients. Very poor way to do business. We will be using other rentals other and never Twiddy again. But I do have to say the customer service in reservations are the best. I give them 10 stars! What a shame that they have abandoned the exceptional quality of their business to the almighty dollar. read more

We rented The Sound and The Sea in Corolla, NC. The inside was okay, the outside was a disaster. Garbage, broken seashells and junk was under the picnic tables by the pool. The chairs around the pool had dead bugs and bird poop all over them. A garden hose was left on the second floor landing. The worst was all the dead bugs covering the windows, windows sills and deck chairs. The homes on either side of us, did not have these problems. Ants in the pantry, that returned after pest control came. I texted Twiddy on Sunday, the day of our arrival, then called them Monday morning. On Tuesday, almost 48 hours after arrival, the company came to power wash the windows, a Twiddy representative came and cleaned up the mess and chairs. No one from Twiddy every cleaned the outside of the home before we arrived. I do not think they reviewed it at all. Twiddy tried to tell me it was environmental, but after the outside was power washed the bugs or bird poop never returned. I requested compensation and Twiddy offered to returned the home service fee of $275 as a goodwill gesture. I pleaded my case, with pictures and details and as another goodwill gesture they offered me $500.00 citing environmental and paragraph 5 of the lease. I could tell my emails were falling on deaf ears, so I accepted the $500. Twiddy does not care about their customers. Will never rent from Twiddy again and will not recommend them. read more

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Me my wife brother and sister-in-law and five other friend rented this beautiful place. The house was the greatest. Every morning I got up and watched the lovely sun rise will relaxing in comfortable seating that was provided. The beach was in walking distance but to get somewhere you had a little drive. Soaked my tired body in a very nice hot tub and waded in the nice pool. Needless to say staying at Elena Grant will be one our list for our next trip read more

Twiddy - Sunrise - Vacation Rentals Near Me - Corolla, North Carolina

Let me start off by saying the only reason this is a 2-star review is due to the mostly excellent Customer Service experience we have had up until this point. We arrived at our rental, Sea Glass of Corolla, on Saturday, August 23 at about 5:30 in the evening. Within an hour, our 7-year-old brought us a fishing hook that she found on the bottom of her sock, followed by a second one 20 minutes later. This was the start of a list 14 items long by the end of that night. The issues that we ran into included, but not limited to, those fish hooks, 4 inches of fishing line that I had to pull out of my dog's mouth, both the air and water filter on the refrigerator needing replaced, the button on the back of the kitchen sink sprayer missing, the bottom of the microwave door broken, ants on the kitchen counter, TV remotes not working/missing/missing batteries, old dried up dog poop on the floor, the laundry room light burnt out, nails popping out of several deck boards, rotted deck boards ready to break through if the wrong person steps on them, a pool pump spewing water, missing transition strips on the second level causing children to step on exposed tack strips, and several others. On Sunday, Twiddy sent out a Service Tech, pest control, and housekeeping, resulting in me not having the ability to spend quality vacation time with my family, including calls on the beach. To top off the day, after dinner, the smoke detectors started going off in the house not once, not twice, but FIVE times before a tech finally showed up to clean the sensors on them. The Service Tech concluded, along with myself, that one of the hard-wired smoke detectors was installed too close to one of the bathrooms, causing it to sense the moisture that came out after a shower. At this point, on our first full day of vacation, we have had to cancel evening plans and had FOUR different people in the house at different times. Monday things settled down to start, but there was still a Service visit for transition strips (these still were not fixed at this time) and refrigerator filters, followed by another bout with the smoke detectors at the end of the day. On Tuesday, there was another Service Tech out on two separate occasions: once with transition strips (which were never installed, he simply put tape under the carpet to protect from the exposed tack strips) and once to finally replace the light bulb in the laundry room. So, now, if you're counting, that's SIX different people in the house a total of SEVEN times in the first THREE full days of our vacation, keeping in mind, there's only SIX total. Maybe that's why we never received a call back regarding the spiders that we witnessed running across beds and on the walls? In spite of the spiders, we managed to enjoy the rest of our vacation. So far this review sounds like more of an issue with the house, right? You wouldn't be wrong if you thought that. But Twiddy should have more of a presence on the changeover day to make sure that any areas not cleaned get cleaned, that any filters are changed, check for the presence of ants if there are traps on the counter, notice a pool filter spewing water and deck issues, and even get a report from someone if there are lights out/not working. Additionally, upon our return home and a review from the "Resolutions" team, we were offered a $125 credit, which does not begin to compensate us for the troubles that we had and the time that we had to wait to get the things that were fixed completed. Their response was that the issues were resolved in a timely manner, but I'm not sure that most people trying to enjoy their vacation would agree that literally HALF the days spent on vacation were dealing with people from the rental company in some way. At this time, we still have not come to a resolution, but we are still, for some reason, considering renting with Twiddy again next year for two weeks instead of one due to the location and price of another house that we have found. I sincerely hope this review reaches the right people and a resolution can be reached. read more

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Out family's first rental with Twiddy. Had the pleasure meeting Hunter in the office this afternoon and he was very pleasant kind and patient. The house is amazing. read more

Twiddy - Vacation Rentals Near Me - Corolla, North Carolina

We rented a house from Twiddy on the Outer Banks in August 2021. It was called "5 O'Clock Somewhere". I want to start by saying we had a fabulous time, great views, steps from the ocean, and great house layout...there were just a few too many complaints about this house as we stayed through the week and utilized it more. Simply, this place is in need of some real TLC. The booking and check-in process was easy and the photos online were accurate, but as we got to the house, we quickly realized these photos were taken some time ago and the house needed some real TLC. Missing utensils in the kitchen, cabinets broken, tv sounds terrible, dishwasher didn't work (after calling Twiddy and having 3 techs come out to fix it), bathrooms a mess, dust & dead bugs everywhere...I could go on. We paid a $200+ cleaning fee and feel like this house wasn't even cleaned when we arrived. Especially during COVID...that's completely disgusting. I think they just did the towels and sheets and moved on. They're very nice whenever you call to report something, but I feel like the problem doesn't even get resolved. During our check-in they mentioned streets to the house are flooded (we stayed in a 4x4 house right on the drive out beach) but didn't give us a safe route to get to the house. They just said we could call if we can't get through the puddles. These were big puddles and it was absolutely rediculous that as we were stuck, after driving 12 hours through the night, we had to wait on hold to get someone to come out and help us. How easy would it be to draw us up a map??? Geez. Also, as we drove out on the beach, we ended up getting stuck. Twiddy told us AFTER the fact that you can call them to help you out...why wouldn't you tell your customers who are staying on the 4x4 beach that this option is available to their guests? We are out of town and haven't stayed with Twiddy before and were feeling like fish out of water, looking like idiots trying to get someone to help pull us out. Overall, I loved our vacation here, we stayed with a large group of friends and it was a great time with the house in the perfect location with a pool & hot tub. I really just wish they took better care of this home. Especially for the amount of money paid for this rental. read more

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Can I go with zero stars? This agency uses VRBO to advertise their properties, then won't rent through VRBO. They demand you abandon the protections offered by VRBO and rent directly through Twiddy instead. Not even much of a savings offered in the way of compensating the renter for the added risk, either. I guess this is why they won't rent through VRBO, they don't want to give VRBO a cut for connecting Twiddy with the renter. Either follow the VRBO rules or don't advertise on VRBO. read more

NOOOO TO TWIDDY! We arrived at the house to find fecal matter on the mattress cover of the top bunk in one of the bedrooms. My husband called Twiddy and he was asked if it went through to the mattress. Not only had we just walked into the property after a long drive, we were also paying an exorbitant amount of money to stay there. Also, for obvious reasons such as the risk of covid and or other infectious disease exposure, he was not able to answer this question. I am confused as to why he was asked for this information instead of being told that someone would be right over to take care of the issue for us.. In addition to the unsanitary situation, we also noticed the following lack of upkeep in the property, most of which was discussed with Twiddy reps on our first night: dirt, grime, cobwebs in windows heaps of dust in rooms mildew in the bathrooms a moldy, dusty spoon in one of the bedrooms floors that had been swept, but not mopped or even swiffered. broken chairs by the pool, on the deck, and at the table outside dirt and/or mold in kitchen drawer what appeared to be a small blood stain in bathroom. On our third night, we set up dinner outside only to realize we had to bring everything back in because the table was so rusted underneath that it was flaking off, and was not safe with bare feet or flip flops because not all of us were up to date on our tetanus shots. We never received follow up contact from Twiddy to make sure the situation had been handled appropriately and resolved. Which it was not!! As it was our total price with insurance exceeded $8000 for one week. For that type of money, the place should be move in ready, and we shouldn't have to wonder what it is we are actually sleeping over every night or deep clean drawers and cabinets. Thanks read more

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DO NOT STAY AT SMITTEN. Filthy house, outdated, worn down, dangerous for kids and disgusting. Flimsy towels, broken appliances, and a backed up kitchen sink. No ice makers, filthy vent fans, food smattered baseboards. Will not use Twiddy again. read more

Not only was this home beautifully decorated, It was incredibly spacious and extremely comfortable. The location was perfect, offering easy access to the beach. The amenities made our visit to the Outer Banks, cozy and enjoyable, allowing our large family to vacation together in one vast living space. We were especially impressed by the cooking facilities, dish ware and seating. Overall, we were thrilled with these accommodations and would love to come back. Chris & Gina Hornback 5/27/23 - 6/3/23 read more

We used Twiddy to rent our vacation home, in June of 2019. This was our 8th trip to the Outer Banks but first time using Twiddy as we previously stayed south in Salvo, Waves & Avon. This time we wanted to stay in Corolla and were very pleased with our rental experience. We rented "Skipjack" and checkin was a breeze. The house was clean when we arrived & there was a welcome bag that included some of the essentials. This was the first time renting a house that included linens and we found this to be a great convenience. This house is in a perfect location with beach access right across the street! The deck on this house is very nice- made of composite wood. On two separate occasions we had to contact maintenance and they were very responsive (faucet issue and a tv issue). The pool guy came out to clean and care for the pool several times throughout our stay. I really liked how you can make a maintenance request using their App. I definitely recommend Twiddy and in fact, we've already reserved a home for next year too. read more

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We rented a home from Twiddy the week of 8/24/24 - Dreamcatcher. I'll first start by saying that we've gone to the OBX for 30 years and have rented from them before. But they have lowered their standards for what is an acceptable home to rent. When we pulled into the driveway my heart sank - it looked nothing like the picture they post! And the price of rental was over $13,000. The yard had weeds as high as 3 ft, trash under the bushes and the stairs leading to the house in bad need of painting (as well as the house). I felt like I was at an abandoned house. The house is dog friendly and my son got a tick bite walking him along the front yard. Front door in need of work - difficult to shut. Once in the house - the hardwood flooring was in bad need of resurfacing. Rooms seem mismatched - upper level room was not meant to be a BR and had to use a fan for cooling. Master BR - no blinds for bath area and as the double sinks are in front so zero privacy - for both the bath area and the bed. Bizarre set up having a bathroom within the bedroom. Master bath fan also blew out hot air! Outdoor hose leaked and sprayed and was difficult to maneuver. Would not use the outdoor shower - poor privacy. Toilet outdoors - my son said he used it and the water and all else overflowed over - how is that not a health issue?! Decking in poor shape and likely would not pass an inspection. A guy came out to assess all the decking; he said he was assessing for structural issues - seriously?! We were on a deck that collapsed in the past (not OBX) so that was concerning. In addition, deck stairs were built OVER the old deck stairs - not sure how that passes an inspection as they were steep to climb. We had issues with the last house we rented from Twiddy back in 2020 (torn screens, rusted Washer, broken hot tub cover). That hot tub cover was the only thing addressed back then. Never again. I also am not even sure that I want to return to the OBX. I posted on a group OBX FB page and it had over 150 comments - some recommending other rental companies, but many having similar issues with other rental companies as well. If you don't personally know the owner - I feel like you are in for a surprise. Not worth the money these places want for rent. read more

I rented Turtley Awesome for a week. Check in process was easy and then.... Stove top was shattered and had to be disconnected because it was beeping. Dirty ice was coming out of the refrigerator, the downstairs refrigerator ice maker was broken. Bring your own linens and towels. Ours had holes in the sheets and the towels were thin and rough. Dealing with Twiddy and the owner was a nightmare!! Renter beware! read more

Nice building for Check in and very organized. Swing set for kids to stretch and play while you are getting your keys and welcome packet . Our rental home was very nice. read more

Save yourself the heartache and attorney fees and book with someone held accountable. I was hoping that the resolution to our most recent stay at a Twitty property would not have resulted in making a public review, unfortunately it has. We stayed at "whatever it takes" a Twiddy managed property in July 2022. our property was considered uninhabitable for a total of four days. No hot water for 4 days and no running water for over 24 hours due to a broken hot water heater. Plea after plea, call after call, email after email. We begged to be placed in a comparable property and were denied. There was no sense of urgency to fix the problem whatsoever. Our weeklong stay cost a total of $12,000. After the Twiddy resolution team took 2 months to review our case it was determined we should receive back $1,400. The first floor of the property was flooded making two bedrooms and the game room unusable. We had seven family members that had to sleep in the living room. We could not shower and could not attend any of the activities and dinners we had planned For our family vacation. We had to resort to washing off at the community pool showers. Even after the hot water heater had been replaced we still had flooding due to a crack in the ac unit, industrial fans and dehumidifiers throughout to combat the mildew and horrific cat urine smell. This vacation turned out to be the biggest disappointed. I would recommended VRBO or Air B&B if considering a vacation to the OBX. Their property's reputation is on the line and I think they would handle and mishaps with the utmost urgency. read more

If I was able to rate this lower I would. We rented this home out for the week of May 23-29 2022. The first few days were okay, besides the fact one of the doors was broken and the hot tub was discolored and looked absolutely disgusting by the time we got there. The morning of May 25th we were woken up early to be told someone was coming to check our house randomly, because some of their other renters were evicted due to them breaking their contracts. However, we are a group of college graduates, all over 21 and had one of the ones over 25 sign for the house. Due to a work emergancy the 25+ had to leave early that morning and had his wife on his way to meet us since they signed for the house. By the time Twiddy arrived we could tell there was no chance, they came in ready to evict, even without a breach in contract. They told us because we were not a "family" (we are a group of couples in our mid twenties) we could not stay in the house. They specifically said we did not break our contract but that we were being evicted only because we were not a family. We spent a lot of money and are not getting any back, even though we were evicted after being there for less than half our trip. In less than an hour the house was already booked for the rest of the week by another group! I would avoid Twiddy at all cost, book with another company. This was by far the worst "vacation" experience I have ever had. read more

We rented a house (Moonshadow) on the sound at Corolla for a week. About 4 PM on arrival day Twiddy called to say the A/C on the first 2 floors of the house was out and could not be replaced before Friday of the next week. But, they had installed window units. My daughter stopped at the office to discuss this and was treated rudely, basically told to buck up and deal with it. When we arrived at the house we found that 4 very old, very dirty window A/C units had been installed. The windows around the units were sealed with painters tape, and not very well. My grandson has asthma and he was not able to stay in the rooms with the window units. We also noticed swarms of black insects getting in around the units. It was extremely annoying to have the loud roar of the window units going while we were trying to talk or enjoy quiet times. We went to the Twiddy office to discuss the situation and were assured that Twiddy would provide us with a refund adequate to compensate for the inconvenience because "Twiddy was built on customer service." On Wednesday, a toilet overflowed and left a couple of inches of water on the floor on the first level where my granddaughters were sleeping. We called Twiddy and they said "throw down some towels". They were dead set against sending someone that night to deal with it or calling the owners. They did state they would send someone but they wouldn't be there until 11:30 pm (we called about 7:30). Someone did show up the next morning. All day Thursday A/C repairmen were in and out of the house installing a new unit. We recently received our "fair" compensation from Twiddy. It was $600 on a $6000+ rental. This was in no way commensurate with the inconvenience of having window units, having a floor flooded, and Twiddy's rude and inconsiderate treatment. And this is not to mention that the house was not in great shape. As an example, the fronts of two drawers fell off while we were there. The house was dirty - the windows, door frames and fences were nasty. Safe to say we will not be using or recommending Twiddy. read more

Rented a house by twiddy for the first time, place was really unkept and dirty, but the worst part of the whole thing was the beds in the home were just horrible! Appliances didn't work. This company is terrible! read more

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Do not rent Prospect Point! You will be under surveillance!! This is Cynthia Parker. My husband and I have rented with Twiddy many times before and writing this review saddens me. We rented the property named Prospect Point in Corolla early 2022. It is not a pet friendly rental. We gave our daughter who is an adult a puppy as an emotional support animal late February. She was teaching summer school and didn't think she would be able to come with us for vacation so we did not make other arrangements. She was able to join us for the check in weekend and of course brought her puppy. She very responsibly brought her 3 foot tall puppy playpen (see photo below) to ensure that the home would not be damaged. The puppy was 6 months old, housebroken and is not a barker unless you are dispensing ice. She loves ice as a treat! We checked in on July 2nd around 5:30 pm and by July 3rd around 1:30 pm we received a call from Twiddy saying that the owners reported that a puppy had been spotted on the premises and were now demanding we pay a special "anti allergen" cleaning fee of $382 which we agreed to and did not dispute. Our daughter left on July 4th to return home taking her puppy with her. She found someone to cover her shifts for her second job for July 7th so when she finished teaching summer school that day she drove back from Williamsburg to Prospect Point and brought her puppy. On July 8th we received a phone call from New York that I did not recognize and did not answer. Then I immediately received another call from Twiddy stating that the owners reported that a dog was back on the property and they were demanding that we now pay another fee of $281.88. They said we should not have brought the dog "back on the premises". Well we figured if we had already paid the "special cleaning fee" what was the issue. Twiddy informed us that the owners would be coming to the house to personally do a thorough inspection for damages when we checked out! We paid the second fee with little argument because we just wanted to get back to enjoying what we could of our vacation. No damage was incurred and I can only believe that the owners agreed with our assessment as we never heard a word from Twiddy since checking out. So...my question is how did the owners know we had the puppy on the premises? Were we being "spied on" by the neighbors? By Twiddy? Doubtful. Are there cameras somewhere on the property? Probably. I would like to know and I think we paid enough in extra fees that we deserve some explanation as to how they knew. Someone is watching your every move at this property!! These same owners who are so particular have not repaired the damage to their beach access which makes it inaccessible for use. They never notified us that we would not be able to use it. They didn't reduce the rental rate even though when we booked Prospect Point it stated there was private beach access. They just did a poor job of boarding and taping it off. It could have been unsafe for our 5 year old granddaughter had we not kept a watchful eye on her. We had to lug all of our chairs, umbrellas, etc down to the very steep public beach access to get to the beach. Talk about a special cleaning...a good cleaning prior to our arrival would have been nice. Our daughter stepped into the shower next to her room to find long brunette hairs clinging to the side of the tub! Ceiling fan blades were all dirty as were the sliding doors. Handrail of inside staircase was covered in thick grime thick enough it would need to be scrubbed off. Floors were sandy. Toilet paper holders had a layer of dust on top. Sofa pillows were pilled and dingy looking. Side chair had a disgusting stain on the seat cushion. Remote for living area tv was nowhere to be found. We think this is neglect on the part of Twiddy! We didn't care so much about it being outdated or the living space being tiny. We were there for the beach. Fortunately the view was good...except that we could see the unusable beach access blocked off every time we looked out the sliding doors...upstairs or down! Our adult son got sick on Monday and my husband got sick on Wednesday. Fever, cough, etc. Not Covid thankfully! Hopefully that "thorough cleaning" we paid for was done antiseptically! read more

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Twiddy Vacation Home Rental Management "Water's Edge" Property, Deep Neck Road, Corolla Do not use this group (or rent this dated and sad home in any case). You will be disappointed that your vacation dollars and investment in family memories were squashed by this once renowned outfit. The reviews (both online and speaking to a Twiddy agent) are not representative of what you will find upon arrival and then it's too late. Pictures below speak volumes about an owner and management company that do not keep up with the maintenance of their vacation home inventory. Huge disappointment, but mostly that we could not show the best of the Outer Banks to our family. read more

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Clark Twiddy needs to stop writing books and take care of his company. HOUSES ARE FILTHY. Ours had mold throuhout. I can't believe homeowners use this company. Outside showers were full of dog crap. Found used diapers under the bathroom sink. For days could not understand why that bathroom smelled so bad. Worst housekeeping and maintenance in the world. This is what happens when the second generation takes over and has no clue about customer service and runs the company into the ground. The reviews speak for themselves. read more

Twiddy is one of the nasiest, most unethical rental companies I've ever encountered. Twiddy had apparently decided not to rent houses to young adults celebrating their graduation but rather than make this clear and direct the young people and their families elsewhere , Twiddy said nothing. They happily took the thousands of dollars paid, let the young people and their parents make the 8 hour drive to the houses, and then evicted them the next day for "not all being blood relatives." Twiddy is a scam company, ruining people's well deserved vacations and being greedy to boot. This company does not care about its renters and I'd avoid them at all costs. Even in some of the postive (probably fake) reviews you see... you'll note they are renting to people who are not blood relatives (see Tony H. review). Stay away from them. read more

We rented a house on the 4x4 beach. They sent multiple e-mails prior to our arrival with driving tips, etc. they have their own area for deflating/inflating your tires, and it is manned on weekends and they'll ask you what tire pressure you want. During our stay, an outside vendor reported an issue he saw with the stairs of the back decks. A maintenance man came to the house, and asked if we needed anything else. We mentioned that there was no electric can opener, and the manual one was broken. The next day, an electric can opener was delivered. Would rent from them again. read more

There was PLENTY OF ROOM, with 9 bedrooms and 9.5 baths.  The size of the home should comfortably fit about 14-16 adults and about 8 kids/teens (in our opinion). That said, at any rate, I'll take a moment to walk you through several highlights from the property, as it is today (May 2022).  The positives worth noting are: *  We had several disabled family members in the party & requested a home with an elevator and got one in this property at 1060 Whalehead Dr in Corolla,  NC. *  While we wished there was a pool table instead of Foosball, there were plenty of other fun group games there *  We were very close to all major local attractions like the beach, the not so wild but beautiful horses, a huge arcade,  several beach souvenir shops & eateries, boat rentals, beach cart rentals,  mini golf, etc.  That said, the best time to visit Corolla is from Memorial Day thru Labor Day. I HIGHLY recommend visiting The Chicken Coop for breakfast or lunch! *  There were lots of plates and cups to use but no stemware & pots and pans were somewhat limited.  For stemware, we bought some at dollar tree & left them there for others to enjoy after us. *  We found the large kitchen and dining areas very nice attractions to the home.  On the 3rd floor, the full refrigerator & separate full freezer was helpful for food stocking and leftovers from local hot spots (don't expect delivery tho, you must go out to get what you need). The extra kitchen on the first floor was great. * There was just enough parking for about 10+ cars on the front paved areas of the home *  There were ample trash and recycling receptacles for the property. While it was picked up 2x week we just wished that Twiddy would put them out for us given our disabilities. *  The curb appeal and the decks all around the home were amazing in general. *  Loved all the dining area seating so we could all eat together easily.  The indoor furniture was of great quality. *  It was great that there were televisions w/ cable access in almost all rooms.  While we had wifi, we found its performance spotty. That said, the FEW really apparent opportunities for improvement were as follows: *  We found the outside pavers pretty but very hard to maneuver/ navigate when unloading any items with wheels - like luggage. *  In addition, the floors (inside) were filthy with sand, dirt, leaves, etc. *  There weren't any signs of the usual welcome kits we've grown accustomed to from other realty firms. Welcome kits, for a home of this size, are usually provided on day one and contain items like one roll of toilet paper per bathroom to start your week long+ stay,  a couple of rolls of paper towels,  hand soap, dish soap, a few trash bags, and some company branded items *  The master suites' jacuzzi didn't work & was filthy. *  Moreover,  most of the pool and/or plastic molded house deck furniture around the house was cracked and clearly broken, wet and very dirty - therefore unusable. It all needs to be replaced before busy season. - Last, please allow for guest check ins as soon as cleaning crews are done. Instead of waiting until 4pm on the dot, to send the keyless entry codes by programming code All in all,  we really enjoyed staying with Twiddy! We would certainly highly recommend it!  Thank you very much for a great time! read more

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The door code they texted me wouldn't work so I called they was super nice tried over the phone and couldn't get it then the maintenance/tech guy called and walked me through it with a new code and he kept apologizing. But then it totally could have been my fault and I mess up the first code cause I have keys to my door not a code but totally not their fault! This makes two time I have rented with Twiddy and I LOVE THEM!! read more

The house we rented was awesome. Huge, a block away from the water in Corolla (the "beachfront" properties aren't actually on the beach due to the protective beach fills). We had a small pool that was serviced at least once during our weeklong stay, and clean linens. The problems really were with what was in the house, or lack thereof. We basically had to buy everything, including toilet paper!!! The guide book asked us to run a dishwasher load, but they didn't even supply us with dishwashing soap. Had to buy our own toilet paper, hand soap, toiletries, paper towels, dish detergent, garbage bags, charcoal, and sugar. Basically all they provided us was ice, so be sure to tack on a few extra hundred to your budgets. The bathrooms needed a closer eye. One of the shower faucets fell right off. And a lot of the toilet seats looked heavily damaged (maybe too many fat tenants?). Our house had a pool table, but one of the cues was irreparably damaged. The TV signal (satellite) was spotty, which wasn't that surprising since the dish was super rusty. That said, the location was awesome. Quick walk to the beach. We had an outdoor storage area full of pool floats (no doubt left over from other tenants). There were a bunch of beach chairs, but only a few were on the nicer side. Not a single beach umbrella though. Also, they were supposed to supply us with beach towels, but all we had were bath ones. Oh, and also - the twin beds were pretty uncomfortable. read more

We would not rent from Twiddy and Comapany in The outer Banks ever again rented E168 Ocean Paradise in Pine Island outer banks North Carolina. It was the most horrendous filthy house I have ever rented. I had my kids and new born grandchildren with me. The shower curtains in all 8 bathrooms had mold on them, air filter returns where two inches thick with dust looks like they havent been changed in years, There was mold around all the air conditioning vents all the out door decks where unusable filled with bugs stuck to the windows you could barley see out them. The list goes on.It was unacceptable for anyone to live in. I spent 4 days of my 7 day vacation managing Twiddy and Company. I would never rent from them again.. read more

They do some things well - the overall check-in process went smoothly and I think the pictures on the web site reasonably reflected the property. My two issues: First - honesty. I wrote a very accurate and factual review of the property and our experience and 4-months later Twiddy has not added that to the reviews of the property. Yet it contains important information that potential renters should be aware of; which brings us to the second point Bed bugs. The cleaning crew prepping the property for our visit spotted bed bugs. To their credit, they notified management and an exterminator was called in. But we lost use of 2-bedrooms for the week we were there and Twiddy did nothing, said nothing, and certainly didn't offer a partial refund for the rooms we rented but could not use. read more

We stayed at Sunrise Symphony 121 Salt House Rd Corolla, Nc. What a complete dump. Everything was broken, it was disgusting and filthy. We spent the entire week coordinating one contractor after another to come fix the dozens of broken items. There were bugs everywhere. Twiddy could not have been less helpful and the owners were completely unresponsive. Twiddys response was to offer to buy us some pizza. We would have preferred working toilets, showers that drained, mold removed, furniture that wasn't broken, bugs cleaned off floors, ceiling and lights. If this is the last home available in the OBX you're better off bringing a tent and camping with the horses. If you are a potential renter, text me, I'd be happy to send you pictures of all the disgusting things. 443-510-3868 read more

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Bug infested house we had to get 3 services down throughout our stay. Our oven, hot tub, dryer, WiFi, stovetop we're all broken and there were bugs and spider webs everywhere. The water temperature was never consistent and there were hairs in the shower. Do not recommend them at all horrible experience! I would give them zero stars if I could. They also failed to clean up the house or clear out the FIVE trash cans full of alcohol and then proceeded to evict us for having alcohol without caring about the past residents read more

Staff at Twiddy's office is extremely helpful and courteous upon arrival. The Corolla office is beautiful and well -appointed. Twiddy offers a variety of rental homes all over Corolla which is great. This is our 4th year using Twiddy and the cleanest house yet. The pool and hot tub were in great shape upon arrival. Yes there were a lot of bugs but we were canal front so that is to be expected. I am not giving 5 stars because even tho this was our best house yet, the houses just aren't that well maintained: little things like dirty utensils and dirt under tables upon arrival read more

Stayed at the Ritz, Pine Island, NC. Upon arrival the landscaping in yard was non existent. House overall was not clean. We had an ant infestation on the island in the kitchen. When we called the customer service was horrible. We ran out of propane, for the BBQ, the second night. They should check propane tanks after every departure. The pool chemicals were off. We were told only after we made a few phone calls that there was a problem. The third floor washing machine was broken, when they replaced it, the new one also did not work, it was sparking when we used it for the first time. The installers left the area filthy with clumps of dust and lint. We had to clean it. The dishwashers did not work well either. Overall, we were very disappointed with the condition of the house for the price we paid to stay. If the actual owner wants to contact me I would be more than happy to discuss in more detail. read more

Buyer beware if you deal with Twiddy & Company. They told us our rental home was suddenly unavailable, 6 days before our vacation was to start. 28 years of vacationing in the Outer Banks. Never a problem until we went with Twiddy. They don't even deserve a 1 star rating. read more

Twiddy was amazing to book our vacation with! We've been staying at the OBX for more than 2 decades and this is the first time using this company. Hands down, Twiddy has been our best experience ever with our reservation and requests. Also our house was the cleanest we have ever stayed at down here and we will ONLY book with Twiddy in the future!! read more

Would not rent from Twiddy ever again. Truly dishonest that they would refuse (after MANY attempts at calling their office and checking in) to post my negative review of the rental called "Moonstruck." If they aren't posting negative reviews (and only the positive ones), then what's the point of trusting the reviews on their website anyway? Read on for my experience... I rented Moonlight in Sept. 2020. The home had many issues, which I called in to report on the third day of my vacation, including, but not limited to, an unending number of bugs in the basement crawling all over the place (possibly millipedes, have photo evidence), mattress pad in the only bedroom with the king bed (which we were originally excited to use) was soiled/dirty, sand on various floors of the house (especially certain bedrooms on the second to bottom level), pool had bugs floating in it from Day One, and the carpet was dirty, particularly on the stairs. I complained to Twiddy on Day Three of the rental as I stated and was forced to vacate, since in the middle of COVID we were not in the position to allow people to come into the home while we were there to attempt to clean these issues away (as Twiddy tried to suggest). When my rental week was up, I got an auto-email from Twiddy asking me to review my stay. I wrote an honest review, stating much of what I just did in this complaint, and waited for Twiddy to post it. I called many times over the next couple of months and Twiddy repeatedly told me that they were running behind on posting reviews and would post my review shortly. I recently checked the Twiddy page, and it looks like the company caught up with reviews, posting reviews as recently as November 14, 2020, but they never posted my review. All of the reviews posted were positive ones but my negative one was withheld. I find this practice incredibly dishonest and called up Twiddy to let them know that. The company did not offer any remedy, either for the inconvenience of the dirty home or the fact that they neglected to post my review. This is incredibly dishonest and I will not be renting from them again, for both the fact that the home we rented had many issues to begin with, and the fact that they apparently refuse to post negative reviews on their website. read more

We rented 609 Wave Arch in Corolla as a family and our experience and it has been a nightmare. In a 3 day period our A/C broke for 2 days, our hot water heater completely blew and let off a burning smell so now the showers completely don't work, we couldn't even take a cold shower if we wanted. The pool has not been cleaned and is on the edge of overflowing. There were multiple wasp nests on the 3rd floor deck and large wasps continue to come back to investigate. There is a fly infestation in the front of the house and the ice machine on the fridge hasn't worked since we got here on Saturday. We have 2 small children with us and one of them woke up with little crystallized white flakes stuck to his scalp and all over him Sunday morning. Twiddy told us it was rotted pillows but I am unsure how rotted linens would crystallize into thousands of small flakes so I don't believe that. We have spent the good part of our first 3 days of vacation working with plumbers, HVAC guys and speaking with Twiddy to remedy the situation. After the hot water heater went today and we requested a rebate for compensation, we were told we should be grateful that the owner agreed to replace the hot water heater so quickly by the manager of our Twiddy office. The management sounds young, condescending and inexperienced. We were told that any other online negative reviews would hinder us from receiving compensation but as a consumer, it is our right to be honest and open about reviews hence why these systems are in place. We have went on more vacations to OBX than most families and never had a problem, but we always use Corolla Classic. Using Twiddy was one of the worst travel experiences any of us have been through and 609 Wave Arch is not worth close to the $15,000/week rent in our opinion. We are hoping the owner of this house steps up and owns the fact that this property has been poorly maintained and compensates us for this experience. We also hope Twiddy does the right thing and puts us in touch with a manager that does not add fuel to the fire when dealing with customers that are rightfully upset. We are here until Saturday, the feeling across the house is on the same page and we feel it is important to be honest so others do not fall into the same trap that we have. read more