1. Twin Bears Embroidery

    1. Twin Bears Embroidery

    0

    Manitou Springs, CO

    Twin Bears Embroidery

    5.0 (5 reviews)

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    Taara H.

    Excellent job & customer service! I went to get my flower girl's silk kimono robe embroidered with her name and they did a wonderful job! The turnaround was quick (2 days), pleasant interaction, and very competitive pricing. I saw they do bulk/large orders - and the shirts I saw looked great! They are located in the Manitou Springs arts/shopping area which has a very cute "vibe." You could wander around the nearby shops while you're over there and probably stumble on some cool items. If I ever need embroidery services again, I'll be sure to return!

    a wedding gift twin bears embroidered. i love it!

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    14 days ago

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    2 years ago

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    10 years ago

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    Yarn Outlet

    Yarn Outlet

    2.9
    (26 reviews)
    4.6 mi
    $$

    My mother and a friend of ours stopped in to purchase some yarn for projects they are planning to…read moremake back on November 30, 2021. My mom had her service dog with her, Zena is a small Yorkie, and mom had her in her arms when they walked in. The owner of the shop saw Zena and rudely told my mom that she said," That dog can't be in the store you need to leave" My mom mom's friend informed the owner that she is a service dog. Then the lady yelled "mama what service does she do?" My mom light hardily said she keeps me from going crazy to calm the owner down. Then the owner yelled again" Mama I don't care what your problem is I what to know what she does as a service". My mom tried to explain to her that she was a PTSD and anxiety service dog and the owner yelled yet again" Mama I don't care what your problem is I want to know what she does" My mom offered to go get her ID card showing that she was a trained service dog, and the owner told my mom no she took classes and knew her rights, My mom went out to the car and retrieved Zena's ID card to show her that she was a trained service dog, the owner yelled at her yet again that she didn't care that my mom could come into the store, but that dog couldn't. My mom then left the store and went back to the car where she had a sever anxiety attack from the shop owner yelling at her in front of other customers and not letting my mom show her that Zena had a right to be with her. My mom's friend finished her shopping and the owner told her that "your friend needs to go back to who trained her dog and her Dr because psychiatric dogs are not REAL service dogs" Zena is a well-trained service dog; she does not bark or show any aggression towards anyone and is small and easy to carry around when need be. She has even recognized when a special needs young lady was having difficulty in another shop my mom frequents and got my mom's attention so that she went over and talked with the young lady. While talking with her and explain what Zena dose the young lady told my mom I take medicine for my anxiety. Mom allowed Zena to snuggle with the young lady to calm her down. When she was done the young lady old my mom thank you I will be better now. Zena was also wearing her vest, had a leash that stated she is a service dog and her ID tag.

    My daughter and I went in to find some yarn for a shawl my daughter was making me. The store had a…read morewonderful selection and everyone was very helpful in helping us find the right yarn for the project. I will definitely go back and support small business!

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    Yarn Outlet
    Yarn Outlet
    Yarn Outlet

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    Michaels

    Michaels

    3.3
    (20 reviews)
    6.5 mi
    $$

    I think it says a lot about a store when you come in 5 minutes til close and the customer service…read moreis still fantastic. Working in retail before, I know how tempting it is to be short with customers when it's almost time to go home. That wasn't the case at this location. The people here were so very pleasant and helpful and made small talk with me like they really cared about getting to know me. It's cheesy, but those kinds of experiences at retail establishments really put a good feeling in your chest and make you want to shop there again. Not as much of a selection here as I've seen at other Michael's stores, but fantastic nonetheless.

    This store use to be the shining star- all the corporate level changes and lack of customer care…read morestarted with self checkouts & purchasing of Joann's products. Now staff is severely low, morale is down while they watch product walk out the door then get barked at by customers who are frustrated with lack of product. Management leaves early & cancels pickup order for "Gildan shirts" due to laziness. Who lied about product availability- I did receive a confirmation about my online order was ready, drove over and found it cancelled "product not available" walked back & found it on the shelf in the Gildan product box labeled "Black Large" with 5 other shirts marked "not available" Michael's Corporate Do Better!!! Hire a security guard- your competitor Hobby Lobby did and they are thriving! Bring back your front end customer service and remove these dumb self serve checkouts- your customers don't work for you! We weren't hired on and get compensation! Do Better!!!

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    Michaels
    Michaels

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    Twin Bears Embroidery - embroideryandcrochet - Updated July 2026

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