Some of the staff might genuinely be incompetent. My grandmother was there a decade ago for a…read morestroke, and had a very unpleasant time with the nurses. Just last week, she suffered another stroke and was placed back in kessler not even 3 days ago. The staff at the front desk are the only good ones in the entire building I've interacted with. I got to the floor my family was on and stood at a help desk for 2 mins as no one stepped up to ask us if we needed assistance. There was 4 nurses behind the desk talking and laughing. I found my way to her room myself. My grandmother's bed alarms went off multiple times and no one at any point came to help check. It peaked this morning when we found out that the mandatory medication she has to take twice a day to prevent post-stroke seizures was NOT GIVEN TO HER in the morning because she said she didnt want it. My grandmother is not in the right mind to make these decisions. My grandfather who has power of attorney approved all the medications she has to get for at least 1 weeks in recovery. Only one single nurse seems kind and actually capable there, and she was only there checking and doing rounds. The rest seem like they want to do anything but their job, and they left my grandmother crying and upset after she was given her medicine and strapped into a chair. The medicine is known to cause disorientation, and being thrust into a new environment you would expect some emotional distress in the first few days. I cannot stand this place or the majority of the staff and its not surprising the only positive reviews come from people who are receiving simple treatment.

I Bring my clients here for physiatry annot to be confused with similarly sounding psychiatry) and…read morephysical therapies. I must say the facility is nice. The staff are way nicer than the smaller kessler in South Orange where similarly I take my clients but the front desk people always have an attitude and dont take a number of insurances. Dr. Kong here is very involved even just for routine visits and is very knowledgeable about the best way to care for the needs of people with Cerebral Palsy, Spina Bifida and other muscle and skeletal issues patients may have. If all the providers are anything like Dr. kong, i think the work they do is great and always greet my client who aren't in pain, provide answers for me and my clients. Again the campus itself is nice with plenty of parking and it appears that it is well kept which is always good.

I'm sitting in the therapy gym having completed my 4th week of therapy with this wonderful team of…read moreprofessionals. The leader of my team, Craig Soriano, DPT, is skilled, kind and professional. The most striking aspect of this therapy group is the energy in the room, and the remarkable way this group works together. I've been here on a variety of days and times, and each time they have smoothly flowed from client to client correcting alignment, giving instruction and encouragement, offering kindness. As a nurse, I can tell you that this kindness and smooth cooperation is a valuable part of a healing environment. Good job, JAG!! Update: I've been coming another month and these folks do NOT disappoint! I've come late for appointments, early and on the wrong day but they are unfailing in their kindness and effort to accommodate me Craig Soriano, DPT has continued to update and adjust my treatment to keep my recovery on track. He's both skilled and professional, a great leader of this excellent team. A special shout out to Amanda, who consistently steps to my side to make adjustments in my form so I get the maximum from every exercise. These folks really know how to work together, and I'm very appreciative!

The front desk staff is friendly and helpful. The physical therapists are also friendly, but there…read moreare clearly more patients than physical therapists, so much of the treatment is left to the assistants. Unfortunately, my experience with the assistants was very different. They are all young and often seem distracted. They show you one exercise, then disappear--sometimes to help other patients, other times to chat with coworkers. After every exercise, you're left waiting for your assistant to return and tell you what to do next. This waiting happens throughout the entire appointment. As a Deaf patient recovering from a shoulder injury, this isn't just frustrating--it's a safety issue. During one exercise, they set a timer and then never came back. I don't know whether they forgot about me or got distracted, but I continued the exercise longer than I should have and ended up hurting my shoulder. Eventually, I had to ask another assistant if I was supposed to keep going. They didn't know because I wasn't their patient. After that, I simply completed all the exercises I remembered on my own, wiped down my own table, and even applied the massage lotion to my shoulder at the end. Did anyone notice I was essentially doing everything myself? I don't know. I canceled the rest of my appointments and will be doing my exercises at home. This can be a dangerous environment if you're not self-aware enough to know when to stop or what comes next. Friendly staff are appreciated, but friendliness doesn't make up for inattentiveness when patient safety is at stake.

This review lets me know that sometimes the reviews are just that.. reviews. Not etched in stone…read morethat will be the experience of all. I was bummed that my mom was basically being FORCED to go to Kessler for reasons that I won't express here.. but the distance and reviews made me leery. Can I say that I'm SO happy this is where she landed. Thanking God for being all-knowing. She was here for a week and left thriving. Plenty of parking, very clean grounds (not an off scent to be found), staff was amazing and over the top friendly, top notch PT--beyond important, etc. etc. etc. I have to also give a shout out to a particular employee in particular, Tiyann. She assisted us in our departure from beginning to end. My mom had a lot of stuff and it would be difficult to maneuver all of that and her dealing with limited mobility. She got bags for her stuff, a cart to help transfer the bags to the car, helped re-organize my trunk to get my mom's wheelchair to fit.. and she did it all with a smile! I would highly recommend this location to anyone who is dealing with a spinal injury (that's the floor that she was on). Thanks again to everyone who helped make this a home away from home for my mom.

I called to schedule an appointment for my mother and encountered an extremely rude receptionist…read more She refused to answer basic questions, was impatient and condescending. This is not what customer service is about. We are calling for help and assistance and need to speak to people with kindness, patience and understanding. This was one of the worst experiences I've ever had and I will be searching to go elsewhere.

I LOVE it here!! They never fail me. I started to see Sam because I was suffering from horrible…read morevertigo. When I'd stand up & while walking; I'd experience terrible dizziness & headaches accompanied by nausea at times. Sam (is so gentle, patient, kind & HIGHLY knowledgable in what he does), started to work on my neck & helping me to correct my posture. With his help, over time, my vertigo is GONE now. I don't have it at all!! I am extremely happy w/my results & have returned to have him work on other issues I've had & am getting amazing results with as well! I trust them with all my aches & pains honestly!! They're so warm & friendly, accommodating as possible, the facility is clean, but most importantly I GET PAIN RELIEF EVERY TIME!!! They really care about getting you results. They are SO amazing, honestly. Trust me, the positive reviews you see are REAL!! Thank you Sam, as always!!

5:44 I highly…read morerecommend Atlas Therapy. After spending 4 months in hospitals with my lung disease I had chronic pain in my legs/ feet. Six doctors and no one could help me except with pain meds. I read all reviews and decided to try Atlas. Wow! Wow! Sam is a miracle worker! Finally getting relief in my legs/ feet and walking better then ever. Please do not hesitate. Sam gets to the root of problem he's extremely knowledgeable. I cannot stress how great this place is! Please book an appointment immediately if you have pain. This place (Sam)has saved my legs from excruciating pain. The entire staff is extremely friendly and efficient. Book you appointment today you won't be sorry.

Physical Therapists and support staff are excellent. Thorough initial evaluation and constantly…read moreupdating progress. Comprehensive exercises for strength and stretching leading to pain relief. Hands-on deep tissue work is invaluable.

From the owner: The highly skilled clinicians at Ivy Rehab, located at 456 Prospect Ave. in West Orange are here to…read morehelp you get back to feeling your best again! Ivy Rehab is a rapidly growing network of physical & occupational therapy clinics dedicated to providing exceptional care and personalized treatment to get patients feeling better, faster. We have over 10,000 online reviews with an average score of 4.9 out of 5 stars. We have many convenient locations in NJ and offer a wide range of treatments and programs to suit your needs, including virtual telehealth appointments and in-home therapy services. Give us a call to see how the friendly team at your local Ivy Rehab Physical Therapy in West Orange can help you today!

I highly recommend Scarlet, Josh and Jobin They are the best! They are very friendly and…read morewelcoming, Most of all they are very skilled, knowledgeable and focused on your issues/lack of mobility and they will definitely get you back to normal. From the time you walk in, the professionalism is outstanding from Stacey and Tish to the assistants Sabrina (with her big smile and greetings, Love-it! much needed when your feeling down) Eliana and Tati Who Were all such a pleasure. I had a session with the chiropractor Dr. Dowd and she was awesome too!

From the owner: Welcome to SportsMed Physical Therapy - West Orange NJ, your trusted partner in physical…read morerehabilitation in West Orange. Our expert team offers a comprehensive range of services including Physical Therapy, Chiropractic Care, Acupuncture, and Occupational Therapy. We specialize in personalized treatment plans to enhance your recovery from acute injuries, chronic conditions, or post-surgical needs. Our state-of-the-art techniques ensure optimal function and mobility restoration. Experience the difference with our dedicated care and innovative therapies. Visit us to achieve your health and wellness goals.

Kudos to Christian for his on point therapy for my back and knees…read more I strongly recommend him to anyone wanting to get back to their life before your injury/injuries

Excellent place! I took my son there TWICE after knee surgery; they treated him like family from…read morethe first day and got his knee back better than it was before. Great location, personalized environment! A-1 service

I cannot emphasize enough the attention, care, compassion, experience and professionalism that each…read moretherapist provides and I have had them all (in West Orange.) As a patient who was given pre and post-hip surgery therapy, I am in a state of impeccable mobility that exceeded my expectations. Rebecca, in particular, pushed me session after session to gain confidence in my ability to resume prior activities, movements and lifestyle. I am beyond satisfied with my outcome and would highly recommend Professional Physical Therapy for its outstanding reputation and service. Plus, it lives up to its name: Professional. Thank you for rehabilitating my hip. Cheryl Washington

The type of care I received at physical therapy was…read moreexcellent. The quality of care and the office experience were also great.

Bhargavi is a great Physical Therapist. I've brought a few of my clients to see her and she is…read morealways calm, pleasant and patient with them and their idiosyncrasies. She does an excellent job running her independent office giving proper attention to all her patients. She manage 2-3 patients checking on them every few minutes while various exercises or muscle relaxation periods are taking place. Bhargavi's practice is a perfect example of how a small office with a sizeable space for physical therapy can be just as good or in this case better than a mainstream facility such as Kessler. What I also like is how if Bhargavi's assistant is out she herself will answer the phone and be just as pleasant as she is in person as she takes the call. If you find yourself needing physical therapy give her a call and see if she accepts your insurance. She is great.

AAA. What you want to experience Staff great (Rueven is the…read morebest) not to take away from all others Can not give a more positive review

Eval done by PTA which is ILLEGAL. PT stopped by on my way out . Never interviewed me, never…read moretouched me. So PTA did intake, decided rx and treated. Never going back.