I recently moved to the area. My female boxer had just been spayed by a vet in our home town and needed her stitches removed. The office was able to get us right in that day and I was able to quickly get another appointment to get my 2nd female boxer spayed. They took time during the office visit to get to know us and gave extra information about dog allergies due to excessive paw licking. The entire staff welcomed us to the community and was very welcoming. read more

I'll never forgive nor forget how our family lost two beloved pets at this vet clinic. The people who worked at this facility some years ago could not have been more careless. I remember spending ten minutes with a Vet asking for an explanation how our dog had died in their care overnight, when the only reason we took her in was for a limp. The Vet stayed silent during the entire encounter. She refused to even open her mouth for fear of being held accountable. I pray that God has a way of dealing out justice to these people. I'll always regret taking our pets to these heartless people. read more

I wish I could give a 0. I made an appointment for my 2 dogs. One of the dogs was a new patient. I had to cancel the appointment and reschedule it for the next day. I take both dogs in for the appointment. The receptionist was rude and said that one of my dogs was supposed to be there yesterday and the other dog for today. now who in there right mind would make to separate appointments. I told her I called and canceled the appointment for both dogs. the recep in a snar tone asked well who did you talk to because I don't work in mondays. I told her I have no idea what the lady's name was that I talked too. The receptionist said well if they have time they will see the other dog since you brought both of them today. while this is all going on she had me get one of the dogs weight. I told her he weighs 70 lbs. she looked at the computer and says he weighed 57 lbs the last time you was her. and gave me a look of shame on you. When we got the dog he was not a year old yet. so he was still growing. So I said you know what this is stupid. I'm not going to be treated like this and left with my dogs. i can now see why they are looking for new patients. I will never step foot in that door again. read more

We have been taking our dogs and cats to Twin Pines for a couple of years now, having moved their care to this practice so we could continue their care under Dr. Kristen Willoughby. It has been a great experience in every respect. The facility is large and clean, the staff are caring, and the veterinary care is excellent. I highly recommend this veterinary practice. read more

GRIFTERS. They refused to authorize a refill of my Yorkie's heart worm medicine, though she had a negative test results days earlier, hoping I would buy her med on their website. Their price was more than twice that of Petmeds' price. I finally picked up a written Rx to mail to Petmeds. I have been a customer at Twin Pines (dog, cats, snake) for over 25 years, but no more. I'm out. AVOID. read more

I have had 7 dogs treated at Twin Pines and everyone of them has been treated with the up most care especially when it comes down to the end of their lifes. I had to put my Yorkie Bentley down just last week and as heart breaking as it was iDr. Laura and staff made my family feel much better with the decision to let him go. They even extended their hours so that my grandchildren and their parents could be there with him. Words can't express gratitude I have for this establishment. read more

Twin Pines Veterinary Clinic - Bentleys family. May 1st,2023. - Veterinarians Near Me - Saint Joseph, Missouri

Just moved to St Joe and was referred here by a local. Don't buy your heartgard or Nexgard here!! Way overpriced! I feel ripped off! For 12 months of Nexgard they changed me $270?!?!? And for Heartgard $72. Ouch seriously that's BS!!! read more

Ever since the clinic has been sold and being ran by someone else, I have never been so unhappy with a place. When I call on a morning because i have a sick dog and they want to charge me extra to get my dog in the same day, that is ridiculous. A few months later my other dog is injured and the ladies are rude and want to handle things themselves without consulting with a doctor first, wow. My dog was bad where he need antibiotics and pain medicine. Girls up front are not professional. read more

Having 2 dogs, 3 cats, and a bird makes for many vet visits, so finding a "good" vet was a top priority. Twin Pines is a very spacious and clean clinic with plenty of room for your animals to "get comfortable." The staff has always been extremely nice and caring despite what ailment has affected one of my fur babies. Their hours are incredibly flexible making it easy to get to the vet during the work week, because you know, animals never get sick at the most convenient time. Their vets are very knowledgeable and personable. Also, I don't think I've ever waited more than 5 minutes to see anyone. Compared to most other vets, Twin Pines charges you fairly. I highly recommend them to anyone looking for a new Vet. read more

This place is so wonderful!! We just moved to the area less than a month ago, and some family had recommended this place so we decided to try it out. Our cats had been stressed out by the move, and needed to go in. And we've been back 2 times after the first experience so far for shots and check ups. The staff is so wonderful, and so friendly. They are very reasonably priced, and they usually can get you in pretty quick. Even once we move further down to KC area, we are planning to still go to this vet! They are fabulous. read more

I brought my dog Molly in today after she had what I KNOW was either a stroke, seizures or heart attack. She was sleeping and she let out a huge whine, her head jerked backwards, her eyes rolled back in her head, and she was convulsing. I immediately picked her up, and her body went limp.  Eyes still rolled. Tongue hanging out of her mouth. She wasn't breathing for atleast a whole minute. Then she started jerking really bad and came back to within a minute or so, and  was really confused and scared. She is an old dog with no teeth and an enlarged heart anyways. She takes heart medication. She has been seen here before. So I rush her into Twin Pines. They took her and checked her heart and they said her heart sounded fine but would keep her for the day. When my girlfriend got off work she called to check on her. At first they said they think it was because her "eye mat" was caught in  her tooth and it was as just "freaking her out" For one, she has no teeth. And second  she gets "eye boogers" all the time, of which we clean and put medicine on all the time. Her right eye had a Very Tiny one forming. Next they tried to tell us she just "lost her breath" from running around. She wasn't running around, she was sleeping.  We explaned thay ARE YOU KIDDING ME? An old dog with health problems already just "lost her breath" That makes your eyes roll back into your head, pee and then when she came home be really confused and wobbly for a while, and not be able to see for short period afterwords? Im no animal expert but I'm not stupid either. I KNOW It wasn't a "loss of breath" So they just gave her a quick once over and called it good. No tests,   or nothing. That's what gets me. I was scared,  didn't know what to do. I turned to them to help figure out what's wrong with Molly, and they just "observed her" and she "acted fine while she was here" Those are direct quotes from some guy there. So we're going to take her to Vet service that actually cares. And when they figure out she is having seizures, I'm going to make it my mission that everyone knows they said it was because she "lost her breath" Prior to this we havent had any issues with this place.They have always been really good. Sure they could be wrong,  or  IF they would of ran some tests and said they couldnt find anything thats different. But they didn't even run ANY tests. Nothing. I filled out the paper when I dropped her off and checked all the boxes for medicine and blood work and told the lady to do whatever they had to. But because she acted fine while she was there I guess they felt they didn't need to. Imagine if this was hour beloved pet and you rushed her to the vet and this UPDATE After we picked up Molly from Twin Pines we immediately called Angel's Vet and explained to them what had happened to her and they immediately said it sounded like a seizure. To bring her in tomorrow and they can do some blood work.  What I'm pasting below is a part of an article I copied  from ceasersway.com  (The famous dog person) on if you THINK you pet has had a seizure """Taking your dog to the vet to receive treatment for their seizures is incredibly important. Without proper medical treatment, dog seizure symptoms almost always get worse. Conversely, dogs with seizures beginning before the age of 2 tend to respond very well to treatment. At the vet, you can expect lab work and an extensive physical exam to determine the cause. Two of the most common ways to treat seizures are with phenobarbital and potassium bromide."""" Again, Twin Pines didn't even bother to do ANY testing when I filed the paper work for it and told them to. I'm not letting this go because a Vet is suppose to be a place you take your pet to for safety and to be taken care of. For the most part it is. Twin Pines has a ton of good reviews and I'm glad they have help so many other Pets and I have no doubt that will continue to help so many more.  But they didn't mine. They overlooked her. I'm sure there are different people working there who would of maybe done things differently. But unfortunately we didn't get any of those people. read more

I have two cats and a dog. Dr. Wilson has saved one of my cat's lives, Zoe, on more than one occasion. She has a rare blood disease and sometimes requires prompt blood transfusions. I will never take my animals anywhere else. read more

Just moved here a couple months ago and I took my dog there for minor things, it was an okay experience. Whenever my 8 month old GS started limping on her back leg, I took her in to get it checked out. The vet just felt her knee and said it was a tore ACL and that she needed surgery. We ended up moving that weekend so I didn't schedule the surgery through them, boy I'm glad I didn't. I called a vet in the town we just moved to and they suggested I came in for a second opinion. I brought my dog to the new vet and she said she's never seen a torn ACL in an 8 month old dog and wanted to do X-rays. THANK GOD SHE DID. My puppy does NOT have a torn ACL, just a condition that is common in shepherds that causes her bone marrow to be inflamed, she'll grow out of it! I can't believe they were going to do a surgery that she didn't need! Beware!!!! read more

7:30am my daughter's puppy is injured and holding her back leg up. There is constant screaming and or whining from this fur baby so I call to get her in. Now I have had many dogs that have been cared for by this vet. Luckily none of them had emergencies because right now they won't see her until 2;45pm. I cannot let this dog suffer for that long. I will never take another animal there. The receptionist acted like the amount of distress the puppy is felling is no big deal. NOT HAPPY AT ALL. read more

I was recommended this place by Mr. Frazee, who repaired my RV. My little chiweenie Cello was not eating, not drinking, and not peeing. The receptionist was not completely encouraging saying they were fully booked but I just went anyway. It was one of the largest and best designed operations I had ever seen and places to tie dogs up, just open and friendly. I was seen within minutes by a really lovely female vet. She did the lab work (TMI I will not tell you exactly what she was looking for) with me right there and gave me some medicine and canned food for Cello. Her exam was gentle and thorough, and she told me what she was looking for and what she was ruling out. The little guy just had a bad tummy from strange food and nerves (it had thundered and rained the entire previous night and he simply would not go outside to do his business). He is fine now and the bill was only $74. I as out of there within 35 minutes. Why can't human visits to the doctors be just like that??? read more

This place used to be amazing, my family and I were loyalists for years until recently. The demeanor of the front end office staff has grown incredibly self entitled and disturbingly rude over the past year to the point it is customer abuse. Which is a shame because their staff of doctors and techs there are top notch. Schildknecht and Voetberg are incredibly knowledgeable, take excellent care of my dogs, and are an absolute pleasure to do business with. I have endured foul treatment by the women at the front desk for over a year because I felt the vets at this facility were worth it, however problems continue to grow increasingly worse. Simply scheduling an appointment or stopping by to pick up Heartworm and flea med refills has grown into an unfortunate chore. I am not asking for back rubs and compliments, just basic customer service. I drive an hour from KC for their services and my family has spent thousands of dollars over the years, but unfortunately we can no longer tolerate this and we are forced to take our business elsewhere. read more