Jenny has been my go to person for repairs for years. She does great work and is always upbeat with a great attitude. I would highly recommend her. read more

I get the location; and rich people in the area... but I'm sorry; $35 to hem trousers is a bit too steep. She is spoiled and arrogant about her clientele. Drive a little farther and save 35% off her prices.. read more

I will NEVER NEVER NEVER COME TO THIS SHOP AGAIN!! The woman in the shop is incredibly rude; I have no idea what's going on in her life, but she takes out her problems on customers. She completely botched my alteration. I asked for a slight change, and she ruined the style! She's NOT smart. My previous seamstress could solve problems and fix things with style. But Jenny at Twin Alteration completely ruined my garment. read more

Being gauged and discriminated---Initially, I called to inquire if an alteration could be completed within two weeks. I was assured it could be done. Upon dropping off the item, I was quoted $55 and confirmed that it would be ready in 11 days for my daughter's graduation. This commitment was crucial to me. However, as the deadline approached, I called to check on the progress and was informed that my order was delayed due to "more important tasks." This response felt discriminatory, suggesting a bias in prioritizing tasks based on perceived importance. When I picked up the item five days after my daughter's graduation, I was charged more than the initial estimate. There was no prior communication about the need for additional work or the extra cost. This unexpected increase felt like price gouging. Very upsetting. She overcharged me and displayed a very mean demeanor. She has a chip on her shoulder and seems to have set up shop in Tiburon to exploit wealthy white people. When I came in looking Asian, she discriminated against me, likely resenting those who pursue careers other than seamstress. She appears to harbor ill will towards her customers and takes it out on them. read more

Excellent highly skilled and friendly service. One of the best through all time! And reasonably priced considering time needed to do job. Robert B. read more

Fine if you are willing to pay twice the amount for a typical alteration like hemming a dress. Go elsewhere if you are price conscious. Work product is good. read more

She charges a decent price for the work she guarantees. She is a joy to work with and does great work. A prior reviewer mentioned a large retailer would have charged less. This might be the case but it was speculation and alterations are a loss leader for them. I suggest giving her a second chance before leaving a long mean review for a small independent business. read more

The woman there was in such a rush and so rude as I barely had time to explain what alterations I needed. I ended up taking my alterations somewhere else because she was so rude. read more

My wife returned home from China with a suit she thought would fit me. In her limited (read: zero) Chinese, she had no idea what the sizes were and just eyeballed the suit. Needless to say, it was not the right size - in fact, it was so large it was basically unwearable. Enter Jenny from Twins Alterations. She surgically repaired the entire suit - making a jacket two sizes too big fit like it was made for me - no small feat. She's a wizard with a needle. If you need something hemmed, stitched, or fixed in Tiburon, you should definitely check out Twins. read more

Jenny has been helping me with my pants for about thirty years. She is wonderful! Highly skilled and can fix/mend anything. In my case, over a span of many years, the waistline of my pants (generally Dockers) has been shrinking while the length of the pants has been getting longer. There's an alternative opinion out there that I've been getting bigger in the waist while contemporaneously shrinking in stature. Don't believe it! (Those are "alternative facts.") I'm on my way to Jenny's again today. Help! read more

Jenny is amazing. I have been taking clothes to her for over 5 years and items perfectly hemmed every time. She is also very reasonable and always finishes onetime. I will not use anyone else. Mike L. read more

I've been going to see Jenny at the Twins for years. Sometimes I'm there weekly and other times I don't come for months. To my astonishment, she always remembers my name and apologizes for not recalling my phone number! Her work is excellent and fairly priced. read more

I went to this place based on great reviews on Yelp. First, this place is super expensive, 2x-3x more expensive than Nordstrom. That is not a problem in itself if customers are willing to pay an arm and a leg for alterations, but the work should be impeccable for this price. I took a pair of silk pants to have them shortened before my vacation. The result was unevenly altered pants: the right side on one leg was visibly longer than the left side and kind of wavy too. Then the front of the other leg was visibly shorter than the back. The stitch was too thick in some places thus making the light fabric pull instead of falling nicely. I was charged $65 for this botched job. When I took them back to Jenny to ask for an explanation, she told me that the fabric is hard to work with and offered to redo the job. No thank you! If you were capable of doing the job well and right, you would have done it the first time. I took them to alterations at Nordstrom's to have the job redone and they charged me $25! The alteration people at Nordstrom agreed that the job Jenny did was poor. The moral of this story is that I am never going back to Twin alterations and I would caution you from taking nice pieces of clothing there as well. She might be good with basic stuff like jeans but I wouldn't trust her with more delicate fabrics. read more

Went to Jenny for the first time to have a new suit tailored, and she was very warm, helpful, and friendly throughout the process. She insisted I put the entire suit on, and took careful measurements, checking with me as she pinned-up each piece. I also had her add suspender buttons to the trousers, which was a nice bonus. The finished product looks amazing and as if the suit was made just for me! I highly recommend Jenny at Twins Alterations! read more

Wonderful place. Love the work Jenny does. For Tiburon, her prices are nice. $12 to have a pair of jeans hemmed. $36 to have a dress hemmed & for a full on alteration to the back of the dress + hem is $75. She has a cute, clean shop on Ark Row. Heads Up: CASH ONLY. read more

Jenny is great! I had a last minute alteration for a big event and she was able to get it done for me. She spent a great deal of time making sure she pinned it all correctly and that everything looked perfect. So wonderful to find someone this good and able to get the work done so quickly. read more