Tina is great. She is kind, professional, knowledgeable and did an excellent job. Turnaround time…read morewas prompt. Thank you.

I've been searching for a reliable tailor in the San Francisco area, and Tina's Alterations was…read moreexactly what I was looking for. I had four dresses that needed alterations for several upcoming weddings and initially sent Tina photos of all of them. Rather than accepting every project, she carefully evaluated each dress and agreed to work on only two. She explained that while the other two dresses could technically be altered, the fabric and fit would make it difficult to achieve a result that met her quality standards. I greatly appreciated her honesty and professionalism. Many businesses would have accepted all four dresses, but Tina was focused on delivering work she could confidently stand behind. Her transparency and commitment to quality immediately gave me confidence in her expertise. During my first visit to Tina, I brought both my dresses to try on to assess the alterations that I needed done (mostly hemming). She provided a quote at that time, and stated that payment could be made at pick-up. I found her pricing to be very reasonable given the complexity of the dresses (material and multiple layers). The two dresses she altered turned out beautifully. The craftsmanship was excellent, and the fit was exactly what I wanted. The turnaround time was about two weeks from drop-off to pickup, which I found very reasonable (especially since I had told Tina there was no rush). She clearly takes pride in her work and pays close attention to the details that make a difference. One thing to note is that English is her second language and Mandarin is her first, so there can be a bit of a language barrier. If you speak Mandarin, communication will likely be even smoother. That said, I found Tina to be thoughtful, professional, and genuinely committed to achieving the best possible result for her clients. I would definitely return for future alterations and would highly recommend Tina's Alterations to anyone looking for quality workmanship and honest, trustworthy service.

Laurie was quick and efficient and was able to get my entire bag full of pants tailored in a week!read more

Laurie provided great service altering my suit…read more She shortened the sleeves and hemmed the pants. Very professional look! It only took a few days to be done. I'll definitely return for my alteration needs :)

Ray got me a 3 piece suit and one hemmed pants in less than a week. Everything felt fitted and he…read moresaid he hemmed it in a way that allows me to get it unhemmed if I need more room in the far future. He's used to work in the suit section at Bloomingdale's in Union Square for years and he displays his awards from them in his shop. He's a nice guy; communicated very well and took Venmo for payments. Parking is a little hard due to the area and there's no bathroom. Would come back

I highly recommend coming to Ray to get all your alterations done. Contacted him first through yelp…read moremessage and he was able to see us right away. We were in a time crunch to get my husbands suit jacket and pants tailored for a wedding and he delivered right on time. Went in on a Tuesday and he was done following Thursday. Price was very reasonable as well. Suit looked great, it exceeded our expectations. Will definitely be back.

Tailor Maid did an exceptional job with my wedding dress alterations. The customer service was…read moregreat and I'd recommend anyone in the SF area to trust Tailor Maid with any alteration needs. The price for alterations may have been more than I expected but was 100% worth every penny! I felt absolutely stunning on our wedding day. My dress fit me like a glove and everyone complimented how beautiful I looked in my dress. Thank you for going above and beyond!

Beyond impressed with the alterations Tailor Maid did for my dress! They were the top…read morerecommendation from my wedding dress shop, and I'm so glad I chose them. Attached are photos from my first and final fittings. I was blown away with how they transformed my dress!

There's different type of tailors in SF, the pricey kind that carefully will alter a $5k piece or a…read morewedding dress, your neighborhood tailor that will fix a hem or a button but it will come undone after a few washes, and then there's the HB alterations team that will do a SOLID job for a reasonable price and offer great customer service. So far I've brought in several trousers for alterations and they do such a professional and clean job on each one. I couldn't recommend anyone else if you're in the Union Square area. When you make it to the building they will need to buzz you in and they are located a quick elevator ride on the second level.

I have brought several items to them during prepandemic times and most recently, and their service…read morehas always been impeccable with reasonable prices and short turnaround around time. I brought a cheap floor length trench coat to them and asked them to build me an inner lining so it would become slightly more wind proof. I knew it was going to be a challenging job since it would likely mean partially deconstructing/taking apart the jacket so the inner lining can be attached from the inside. Within 3 weeks worth of time, they had sewn in this beautiful silky satin lining with matching color. I wore it over my sweater and long sleeve shirt in a brisk afternoon, and sure enough having the extra lining completely helped! I also asked them to hem several pairs of thrift store pants with frayed edges. They did a beautiful job with picking out matching thread for hemline without significantly shortening the length. During my pick up I gave them additional jobs to repair several moth holes I discovered in a couple of wool items, including a beautiful tweed blanket I bought from Falkland Islands (I almost donated it). While I eagerly await to receive these items back I am confident that their work will continue to showcase the fine craftsmanship they always deliver. I cannot recommend this place enough! Their location is close to the Montgomery BART/MUNI station which is ideal esp if you're dropping off before or after work, coming from East Bay. The entrance is a bit hard to find but just make sure you ring the right door bell and they will buzz you in.

Great to have an eco-cleaners in the neighborhood! Mary and Abraham were very accomodating and…read morehelpful!

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!

I felt it was time to update my review of Sandra even though it doesn't look like she is missing…read moreany 5-star reviews! I first met Sandra about two years ago when I needed a rushed alteration on a complicated designer dress. She was incredibly meticulous and made it fit me perfectly. Since then, she's done many alterations for me and created several custom pieces for my wedding and bridal events. She made my bridal reception dress inspired by Vivienne Westwood, altered my actual Westwood ceremony dress, and designed my fully custom rehearsal look, along with two sexy black dresses, one for my bachelorette and one for New Year's Eve. She just gets it. Everything fits beautifully, feels considered, and is executed at a really high level. Sandra is skilled, attentive, and genuinely enjoyable to work with. You can bring her your vision and she will be honest and realistic while still making something amazing come to life. Couldn't recommend her more.

I can't say enough about how awesome it was to work with Sandra! She is an absolute…read moreprofessional...knows what will and won't work with different fabrics and body types, was collaborative while being clear in her expert recommendations. Her space is warm and welcoming... it was great have my maid of honor join me in fittings. Thankful to have met Sandra and grateful, Sandra for your kindness and care, helping me feel confident on my wedding day. Thank you!

They are the best. I had a rip in my suit and a zipper replacement and they fixed everything within…read morea week at a reasonable price. They can tailor anything! THIS IS THE ONE!!!!

I can't say enough wonderful things about Mei! Mei is a true artist and a lifesaver. When no other…read moretailor was willing to take on the challenge of altering my wedding dress which definitely needed some intricate work, Mei stepped in without hesitation. She not only made my dress fit like an absolute dream, she gave me hope when 7 other tailors turned down the job. Mei truly made the impossible possible and at such an affordable price. We first heard about Mei through the Mission Local article featuring her, and now I understand why she is so beloved. Her attention to detail, warm personality, and incredible skill make her one-of-a-kind. My wife and I are forever grateful!

What a great little shop. Friendly ladies, quick fitting, picked up a week later and they were…read moreimpeccably done. Invested in nice slacks for work and they look great! Affordable and efficient service. As others have said, this is behind the front shop. Down hallway and the second shop on the left when you walk inside.

Seems like everyone goes to Mrs. Ma, which is located out front, but this alteration shop is…read moreactually behind Mrs. Ma. You walk into this "mall of stores", and right after you pass the side of Mrs. Ma, you'll find it. I believe the lady with curly-ish hair and glasses might be the owner or person in charge. She seems to be the one who does the measuring for customers, and I really appreciate how quick their service is. They definitely know what they're doing! I was nervous about bringing in my nicer denim at first, so I tested them out with a pair of corduroy pants. It was $15 for a regular pants hem. The second time I went back, I brought in four pairs of denim, and they were $25 each for the original hem. They came out perfect. The thread they chose was almost exactly the same color and you can only notice a slight difference if you really stare at it up close. I'll definitely keep coming back here. Please give them your business!

I wanted to have a jersey-knit dress with a built-in slip taken up 6" and I called in advance to…read moreget an estimate on the cost, but was told she needed to look at it to know. Fine. I said I needed it by Saturday in the morning. No problem. When I walked in, she was busy taking measurements on a customer, while another waited. I asked if she wanted me to come back since she was busy. Yes. So, I ran errands for about an hour and went back. I showed the seamstress my dress and told her I just wanted the dress taken up to the slip. She protested and said she would need to take up the slip as well because it would show. (Not if she hemmed it a 1/2 inch below the slip) I asked how much for both. I heard $17 and thought, "Great!" But, when I repeated 17, she corrected me and said $70!!! What? It's just a simple jersey-knit. No beads or lace or anything. A plain, simple dress that didn't even cost that much. I went to Kyoto Cleaners located right across from them and she charged only $20 for both.

They run some pretty shady business here. Always pushing their customers to pay with cash because…read moretheir credit card machine is "broken." Well they've been saying it's "broken" since last year... If you aren't going to let your customers pay by card, you should mark your business as cash only. By the way, there were customers that paid with a card even though they kept pushing for cash. Also, there's been a big price hike in the past two months. It costs $25 to hem pants and $45 to take in the waist. If you compare prices with other tailor shops in the area, you'd notice that their service is overpriced.