I've been searching for a reliable tailor in the San Francisco area, and Tina's Alterations was…read moreexactly what I was looking for. I had four dresses that needed alterations for several upcoming weddings and initially sent Tina photos of all of them. Rather than accepting every project, she carefully evaluated each dress and agreed to work on only two. She explained that while the other two dresses could technically be altered, the fabric and fit would make it difficult to achieve a result that met her quality standards. I greatly appreciated her honesty and professionalism. Many businesses would have accepted all four dresses, but Tina was focused on delivering work she could confidently stand behind. Her transparency and commitment to quality immediately gave me confidence in her expertise. During my first visit to Tina, I brought both my dresses to try on to assess the alterations that I needed done (mostly hemming). She provided a quote at that time, and stated that payment could be made at pick-up. I found her pricing to be very reasonable given the complexity of the dresses (material and multiple layers). The two dresses she altered turned out beautifully. The craftsmanship was excellent, and the fit was exactly what I wanted. The turnaround time was about two weeks from drop-off to pickup, which I found very reasonable (especially since I had told Tina there was no rush). She clearly takes pride in her work and pays close attention to the details that make a difference. One thing to note is that English is her second language and Mandarin is her first, so there can be a bit of a language barrier. If you speak Mandarin, communication will likely be even smoother. That said, I found Tina to be thoughtful, professional, and genuinely committed to achieving the best possible result for her clients. I would definitely return for future alterations and would highly recommend Tina's Alterations to anyone looking for quality workmanship and honest, trustworthy service.

Tina did a great job of shortening my wedding dress! She was quick and easy to communicate with.read more

Wonderful service. Impeccable tailoring. I've been coming…read morefor years, followed Laurie from Faye cleaners.

Laurie provided great service altering my suit…read more She shortened the sleeves and hemmed the pants. Very professional look! It only took a few days to be done. I'll definitely return for my alteration needs :)

Ray got me a 3 piece suit and one hemmed pants in less than a week. Everything felt fitted and he…read moresaid he hemmed it in a way that allows me to get it unhemmed if I need more room in the far future. He's used to work in the suit section at Bloomingdale's in Union Square for years and he displays his awards from them in his shop. He's a nice guy; communicated very well and took Venmo for payments. Parking is a little hard due to the area and there's no bathroom. Would come back

Did great job tailoring a tux. He is experienced. Brought him a tux and he was done in 5 daysread more

Beyond impressed with the alterations Tailor Maid did for my dress! They were the top…read morerecommendation from my wedding dress shop, and I'm so glad I chose them. Attached are photos from my first and final fittings. I was blown away with how they transformed my dress!

Tailor Maid did an exceptional job with my wedding dress alterations. The customer service was…read moregreat and I'd recommend anyone in the SF area to trust Tailor Maid with any alteration needs. The price for alterations may have been more than I expected but was 100% worth every penny! I felt absolutely stunning on our wedding day. My dress fit me like a glove and everyone complimented how beautiful I looked in my dress. Thank you for going above and beyond!

There's different type of tailors in SF, the pricey kind that carefully will alter a $5k piece or a…read morewedding dress, your neighborhood tailor that will fix a hem or a button but it will come undone after a few washes, and then there's the HB alterations team that will do a SOLID job for a reasonable price and offer great customer service. So far I've brought in several trousers for alterations and they do such a professional and clean job on each one. I couldn't recommend anyone else if you're in the Union Square area. When you make it to the building they will need to buzz you in and they are located a quick elevator ride on the second level.

I have brought several items to them during prepandemic times and most recently, and their service…read morehas always been impeccable with reasonable prices and short turnaround around time. I brought a cheap floor length trench coat to them and asked them to build me an inner lining so it would become slightly more wind proof. I knew it was going to be a challenging job since it would likely mean partially deconstructing/taking apart the jacket so the inner lining can be attached from the inside. Within 3 weeks worth of time, they had sewn in this beautiful silky satin lining with matching color. I wore it over my sweater and long sleeve shirt in a brisk afternoon, and sure enough having the extra lining completely helped! I also asked them to hem several pairs of thrift store pants with frayed edges. They did a beautiful job with picking out matching thread for hemline without significantly shortening the length. During my pick up I gave them additional jobs to repair several moth holes I discovered in a couple of wool items, including a beautiful tweed blanket I bought from Falkland Islands (I almost donated it). While I eagerly await to receive these items back I am confident that their work will continue to showcase the fine craftsmanship they always deliver. I cannot recommend this place enough! Their location is close to the Montgomery BART/MUNI station which is ideal esp if you're dropping off before or after work, coming from East Bay. The entrance is a bit hard to find but just make sure you ring the right door bell and they will buzz you in.

I had two suits that needed alterations and a limited time frame. They were great about my…read moredeadline and very understanding about my budget constraints. The nicest people you'll ever meet in this line of work. I go clear across town to bring them my business now.

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!

Aleksandra is the BEST!…read more I came to her with a ChatGPT-generated image of what I wanted: a custom wedding outfit with pants, a lace top, and a cape. I couldn't find what I wanted anywhere, and even a friend in the fashion designer world had warned me not to expect anyone to be able to replicate a computer-generated image exactly. Aleksandra was able to bring the vision to life exactly as I had imagined it and honestly, way better than the image from AI, and the finished outfit is incredible. The pants fit so well that they look like they were painted onto me. She even fitted them to two different pairs of shoes that are about two inches different in height (sneakers and heels)! The lace top is comfortable yet elegant, and the cape is exactly what I pictured. It is beautiful and dramatic, but still light enough to wear comfortably. One of my favorite parts of working with Aleksandra was how involved I got to be in the process. I learned so much along the way. She was knowledgeable and offered thoughtful suggestions about fabrics and design, but she never pressured me into doing anything I didn't want. Her recommendations were invaluable, from choosing a pant fabric that wouldn't be see-through or emphasize areas I was self-conscious about, to helping me find a cape fabric that was beautiful without being too heavy. She is also incredibly fast. The turnaround time for everything has been much quicker than I expected, especially considering how busy she is. And her prices are very reasonable. What I paid for a completely custom outfit was less than many bridal shops in the area charge for non-custom options. She also went above and beyond for my wife. My wife had a piece made by Lace & Liberty that was oddly constructed and didn't fit well. Despite having an extremely busy schedule, Aleksandra took it on and has patiently fixed it bit by bit. Aleksandra made the whole experience fun. She never batted an eye at us being a two-bride couple and has been nothing but welcoming throughout the entire process. We genuinely looked forward to our fittings, felt like we were part of the creative process, and trusted her completely. We LOVE her and are so grateful we found her! I'll update to include photos after our wedding!

Sandra is a wizard! If you're looking to get your wedding dress altered to perfection she is your…read moregal! I had a very complicated dress to alter and she absolutely nailed it. She worked so hard to make sure I was completely satisfied with my dress. Thank you sandra for making my princess wedding dreams come true!!!

They are the best. I had a rip in my suit and a zipper replacement and they fixed everything within…read morea week at a reasonable price. They can tailor anything! THIS IS THE ONE!!!!

I can't say enough wonderful things about Mei! Mei is a true artist and a lifesaver. When no other…read moretailor was willing to take on the challenge of altering my wedding dress which definitely needed some intricate work, Mei stepped in without hesitation. She not only made my dress fit like an absolute dream, she gave me hope when 7 other tailors turned down the job. Mei truly made the impossible possible and at such an affordable price. We first heard about Mei through the Mission Local article featuring her, and now I understand why she is so beloved. Her attention to detail, warm personality, and incredible skill make her one-of-a-kind. My wife and I are forever grateful!

What a great little shop. Friendly ladies, quick fitting, picked up a week later and they were…read moreimpeccably done. Invested in nice slacks for work and they look great! Affordable and efficient service. As others have said, this is behind the front shop. Down hallway and the second shop on the left when you walk inside.

Seems like everyone goes to Mrs. Ma, which is located out front, but this alteration shop is…read moreactually behind Mrs. Ma. You walk into this "mall of stores", and right after you pass the side of Mrs. Ma, you'll find it. I believe the lady with curly-ish hair and glasses might be the owner or person in charge. She seems to be the one who does the measuring for customers, and I really appreciate how quick their service is. They definitely know what they're doing! I was nervous about bringing in my nicer denim at first, so I tested them out with a pair of corduroy pants. It was $15 for a regular pants hem. The second time I went back, I brought in four pairs of denim, and they were $25 each for the original hem. They came out perfect. The thread they chose was almost exactly the same color and you can only notice a slight difference if you really stare at it up close. I'll definitely keep coming back here. Please give them your business!

Cutest lady running the shop, her work is thorough and her prices are fair. I got a lehenga altered…read morefor my brother's wedding and she had it done within a week . Definitely going back!

I wanted to have a jersey-knit dress with a built-in slip taken up 6" and I called in advance to…read moreget an estimate on the cost, but was told she needed to look at it to know. Fine. I said I needed it by Saturday in the morning. No problem. When I walked in, she was busy taking measurements on a customer, while another waited. I asked if she wanted me to come back since she was busy. Yes. So, I ran errands for about an hour and went back. I showed the seamstress my dress and told her I just wanted the dress taken up to the slip. She protested and said she would need to take up the slip as well because it would show. (Not if she hemmed it a 1/2 inch below the slip) I asked how much for both. I heard $17 and thought, "Great!" But, when I repeated 17, she corrected me and said $70!!! What? It's just a simple jersey-knit. No beads or lace or anything. A plain, simple dress that didn't even cost that much. I went to Kyoto Cleaners located right across from them and she charged only $20 for both.