I was @ the Point Laundry @ Grand River on Christmas eve, The lady who worked there was so…read moremean,nasty & & acted as if she didn't want 2 help with anything I asked a ? About the card machine she was like i was interrupting her day, as i got ready 2 leave i saw a man come as i was leaving ,she locked up the laundromat jumped in her grey car the Man was asking her ?s she acted like she didn't see him & sped off in her car 2 the whole food store next door she was very Disrespectful. I have been 2 this laundromat previously no other issues, everyone eles have been helpful & kind. This lady must go...

Very clean with friendly staff. The prices were fair and…read morethe machines all worked. This was the perfect place in a pinch.

Amazing experience at Kate's Coin Laundry. Christine was friendly and courteous and extremely…read morehelpful! She made my experience there easy and positive! Best laundromat experience I've had in my life. Highly recommend Kate's!!

Old lady treats me like I work here don't do my job constantly has an attitude but never has a…read morereason

they close at 6. really helpful for people who work…read more Just like the rest of Americas customer service, non existent when actually needed.

Very run down and filthy. Floors look beat up and terrible and dirty. Every single chair in the…read moreplace is completely blown out with no cushion to it at all anymore. They must have been there since it opened. The bathroom is downright NASTY! The only positive is that they have so many machines. Other than that....nothing. There's another little one right down the road near Best Buy that's clean and even offers complementary coffee sometimes.

Really nice young man (with the beard) who walked me thru the machines and quarters. Very helpful.read more

Super friendly and helpful. They only take quarters but have atm and change machine. Wifi and…read moresitting areas, quiet. Will be back!

Great service, best washers and employees. It's my first laundromat and Edwin hooked me up and gave…read moreme all the info I needed and was super nice.

The first time I walked in I was greeted and was helped right away. I received an explanation of…read morehow to operate the washer (pay in coins, app, credit/debit) and the layout of the facility which was SUPER helpful. The establishment is kept very CLEAN. They provide additional services so make sure to check their website. The washer and dryer machines are fantastic (Huebsch). Roughly 23 minutes in the washer! I'd recommend downloading the app as you can pay and receive credits for each washer/dryer cycle. The app will also show how many machines are available and the remaining time left in the cycle. I've been going here a few weeks because my washer is broken. I am very glad I found this place and have been returning weekly.

Their prices are high than any other laundrymat for them to not have hot water to wash your clothes…read morein.

LOL THEY DO CLOSE! but I still suggest this location. I came here multiple times late at night and…read morethe man that works closing is a great employee. Ngl he's always keeping him self busy with work. Each time he's taking the machines apart, making sure to get all the shit out of them. Making sure everything is clean every single time I'm there around closing he is making sure that place is clean. Location is safe never had any kinda issues. Lots of machines big loads down to small big walls of dryers. Got all the laundromat basics.

It's been a while since I've been to a laundromat. My washer machine skill sets are outdated…read more Brought a sack of quarters, not needed. Looking quite perplexed, the onsite tech., I believe her name is Dee. was a big help getting me started (Shout out to Dee). Then I watched as she helped others. Many having physical limitations to which she was most attentive and patent. Another shout out. To the most fortunate employer of this gal, She deserves a BIG bonus this year. Thanks Again Dee :-)

This is a great laundromat, all kinds of washers and dryers to chose from. Very easy in and out…read more Also there's a self care wash next door, win win!

Not open when they say they are open. Came at 8:48 on a Wednesday. Sign posted on door says they're…read moreopen these hours. Online says they are open. Yet they are closed.

I really appreciate that I can take my horse blankets here for cleaning. There aren't a lot of…read morebusinesses that want to deal with them, so finding this place has been tremendously helpful! Blankets are always cleaned in only a matter of days for a fair price.

Very friendly environment. Awesome service and very clean. Highly recommend. Was a very pleasant…read moreexperience considering some other laundromats have not been this clean and updated. Always great to see a business owner that takes pride in their business.

I didn't really think I'd see the day when I'd give something as basic and bereft of enthusiasm…read moregeneration as a laundromat the maximum rating but I'm throwing out the 5 star carpet to welcome Blue Diamond to Yelp. And the reason for the rave review boils down to one single thing that's often repeated in triplicate: location, location, location! I mean, it does have other things going for it but at the end of the day it's still a laundromat. Here's what's so special about BDL. It's open all night and it's next door to a diner that, for 4 out of 7 nights at least, is also open all night. I can throw my clothes in the wash, walk a few feet over to Phoenix Coney Island, get a carryout, eat most of it in the laundromat while waiting for the wash to finish, not miss a moment throwing it in the dryer, and then finish my grub while my clothes tumble dry. No idle time surfing the internet on my phone, watching bits and pieces of a show on Hulu or whatever streaming service I have at the moment, no, ahem, pecking out Yelp reviews. Pure, glorious nourishment of my belly to help soothe the drudgery of laundry. It's an absolutely ingenious set up. Even college towns like Ann Arbor and Ypsilanti don't have this one two punch of essential services and I don't know why. It's kind of cool the way Blue Diamond is off the main drag of Van Dyke but also why I never noticed it, nor did anyone else on Yelp, til recently. I was just in here late Easter night for a little grub and glow up (does cleaning one's clothes count as a glow up? Maybe I'm being overly charitable here but I always strive for alliteration) and an attendant came in for a little clean up and coin retrieval at that late hour. I chatted him up some and he said he thought the place had been open for about two years. He didn't know what it was before which I'm curious about as the building has an interesting look with a slanted roof that rises and rises the farther away from Van Dyke it gets. Blue Diamond is very bare bones when it comes to decor. Boring white walls. No video games or pinball, just a couple vending machines- snacks and sodas and water. But who cares, right? All night coney island right next door. The attendant says they might even try to start serving food out of the laundromat which seems pretty unnecessary to me, but there is one area with a counter and a metal roll down window above it that does look like it's unused space. I also complimented the attendant on how clean the place is and then looked around and saw there was actually a bunch of dryer sheets and assorted litter around on the floor. But hey, it was the end of a holiday weekend. On my other visit the place is as spic and span as you'd hope for. All night laundromats aren't the easiest to keep spotless. As he said sometimes people roll through and trash the place. And honestly as long as the machines and folding tables are clean I don't care too much if the rest is a little rough around the edges. I'm too busy stuffing my face with food from next door. The only downside of Blue Diamond is it's a bit out of my way, but hey, I can't really mark them down for that, right? It just means I usually end up at worse laundromats that are more conveniently located. If I ever find myself in a living situation with on site laundry it would be a tremendous accomplishment but I might even miss this place a little. And I've only been here a couple times so far!

This place is 24 hours. It's not a huge facility it's just big enough you download the app and you…read morecan tell what time your dryer or washer will be done. If you need to leave and come back, you can also get text notifications as well in it in app notifications. This is my go to place for laundry.

New to this place. Been back several times. Nice people!!! Clean! Col in the summer!read more