Spring of 2020 my beautiful cat Haven passed away. He meant the world to me and was so precious and special. In my grief I trusted Brittni to make a taxidermy tail of his for me to remember him by. Also asked for ashes and picture box. First off I was extremely kind to her and supportive. Even offered to baby sit for free to take burden off of her. I paid ahead of time for Haven. Flash forward (I have proof of all these messages) I asked if I could bring Haven home several times in November. She was extremely difficult to communicate with and wouldn't respond for days. She said "what day?" And I said any day is fine, no answer. On December 8 I asked if she could bring him to me by Christmas "any chance I can have him home by Christmas?" She said "I promise" On Dec 21 I asked again for a day. "What day?" she asked again. Dec 21 I asked for a day and time And she asked again "what day" I paid her money for gas and she dropped things off in front of the house. It was the ashes and picture box but Haven's tail was nowhere to be seen. She didn't say his tail wouldn't be included. I asked and she said it's not finished and it would take some time. She never gave me any idea of how much time. I sent messages every month or other month. Often ignored or she took forever to respond and gave very little information. April 5 2021 I asked for an update and she said she'd call me in a few minutes. Nothing. May 26 "what is the status?" Nothing May 28 "left you a voice mail" She sent me a kind apology on sept 3 2021 When I told empathized with her situation but also said I was tired of always reaching out, told her I may have to seek legal help. I told her all I want is an ETA and she literally said she would figure some things out to give me an accurate one. Sept 8 I asked for an ETA "on" the ETA because guess what? No answer. Sept 17 I gave her a boundary and consequence That she had until my bday of sept 25 to give me an ETA ON HER ETA. Not to even return the tail. Just to give me an ETA ON "when" she would tell me her ETA. This was absolutely nuts. Sept 20 I told her I saw she read it but she didn't respond Sept 25 she tried to tell me she went above and beyond because of her lateness and I received more than I ordered. Then she says she has never given a "guaranteed completion date" (all I wanted was an ETA) before and won't, and claimed I was threatening her. She then told me when she knows she will tell me and at a year and half of back and forth terrible communication she told me to be patient. I sent her another long thought out message on sept 25 my birthday which she never read nor responded to. On Oct 21 I asked for a copy of the agreement I signed when I paid in full - she didn't read it or answer And today on January 18 as I'm just recovering from Covid I messaged her telling her it's been two years now. And crying. She at some point removed me as a friend from Facebook. She has not called. Not messaged me back for MONTHS. She knows the heart ache and stress I've been through with this. I never knew this would happen and highly recommend you do NOT do business with her. Even if you don't have a family pet and it's just a deer you hunted - she will not communicate, not tell you when it will be finished, and you will pay up front not knowing, not being protected. We all struggled during this pandemic. I have chronic illness. I have lost people. I was very kind to this person and all I wanted was an ETA on my precious cats tail. This is the woman behind twisted hollow taxidermy. read more

Twisted Hollow Taxidermy - Proof of our message exchanges - Taxidermy Near Me

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Ms Brittni I hope you find yourself well. I would like to get my feathers n beard from my turkey back and GIFT YOU the two hundred dollars I paid you. I just want the feathers n beard back. It's only $200. I know you had a death in the family and I know you had travel expenses. So just get my feathers back and I am donating the $200. To you or your business. Please call or text me back. The paragraph above is a text I send Ms Bones in regards to my Turkey feathers and beard she has had since January 3rd of this year. i have gone to her shop and no one is ever there, I have called and no answer, I had my nephew who lives a few blocks way from her go by the shop, I've had LOE's friends go by the shop, I have tried everything including the above text for to keep the money she took from me for my mount as a gift or donation to her or her business, and to no avail. She will not return calls, text, or email. This woman is a scam artist. I am sending a certified letter but I know that no one will be there to sign for it. i told her I didn't care for the money she can keep it just want my feathers and bear back. Don't trust this woman she will take your money and you will never hear from her. read more

NOT DO BUSINESS WITH THIS COMPANY!!! My experience has been very similar to all the others that have paid her for services. If you have had a bad experience with Britt, please message me or leave a comment comment. Your testimony will be of value. I gave her a bobcat in OCTOBER 2020 paid her in full! She has given me excuse after excuse putting me off over and over again. I am now going to take her to small claims court. Her practice of business is an except able. She doesn't even deserve 1 star rating read more

Do not give Brittni or this business any of your money for any taxidermy service. She will take your money and never call you to tell you your animal is complete. She will dodge text messages, phone calls and voicemails and when she finally texts you back she will always have an excuse for not texting you back For a month and a half. Then she will tell you she is almost done with your animal... followed by dodging your text messages again. I never should have given money to her And neither should you. it has been 179 days since I gave her my buck for a euro mount. She told me it would be done in 90 days. if Brittni messages back stating this isn't true, I will post screen shots from text messages and a photo of my itemized receipt. read more

Every review you will find from Yelp to Google is spot on about Twisted Hollow. I made a HUGE mistake giving the lady an opportunity. I was originally told my mount would be ready end of December. Since January she has done nothing but give me nonstop excuses. I've asked numerous times to just return my deer so that I could have an opportunity to get a respectable Taxidermist to finish the work. She simply refuses to even return my deer. The level of professionalism is so sub standard dealing Brandi. If you even get a response back from her. You will get nothing but lame duck excuses for why she can follow through. Sketchy is a understatement. She is now hustling people for full cash only payments and the moment you get your receipt. You have just lost your money !! Zero refunds and like the other reviews you will never see your product again. I have well over 50 text messages of nothing but garbage stall tactics. This lady should not be allowed to do business PERIOD. She is 100% scamming people's dreams with her so-called taxidermy business. SAVE YOUR MONEY !! read more

I was so excited to start my first taxidermy project with Brittany. I knew it would take a while, so I wasn't too troubled when I checked in with her a few times via text with a photo of my receipt and she said it would be a little more time. However, after an extended period of checking in with no response via text and Instagram, and it's just obvious that I threw my money away. I wish I just got a response or a refund, but didn't receive any communication. read more

I am not a hunter, rather I am a pet owner. So this was my first experience with a taxidermist. Brittany, the owner, was absolutely fantastic. She explained the process to me, gave me options for how I wanted it processed, and even was nice enough to send me pictures once it was out of the solution. The texture is remarkable. It is just like I remember him. She also called me and said there was an option for what to do with the tip of the tail. She offered to put some leather on it, and gave me the choice of picking my color. I assumed it would be a single piece of leather kind of glued over the tip of the tail. Instead, it was a highly intricately almost Gregorian knot that she had placed on the tip of his tail. We are lucky to have any taxidermists Who will help us keep memories of our departed furry children. We are very lucky to have somebody with Brittany's skill. read more

I highly recommend Twisted Hollow. I inherited a set of longhorns from my grandparents. One day we found one of the horns dangling as the horn itself and the binding had fractured. Another shop made it sound like I would have to cut both horns in order to remount. Twisted Hollow was able to repair without losing length. She also added more character to the mount using a braided leather accent. I am impressed with the style and quality of her work. read more

Twisted Hollow Taxidermy - Fine work from Twisted Hollow - Taxidermy Near Me

As of 11/19/2018 I dropped off my deer skull to be bleached and was informed that it would take one month to receive my antlers back. I paid in full at the time of drop off. I've now waited 4 months for my European mount. After several attempts to contact Twisted Hollow well over the month wait time I was informed by Brittni Bones that my mount was about to be finished, this was in February, and now here we are in March, without any information, no return calls, etc... I'm terribly disappointed and frustrated with the lack of communication and customer service. I cannot in good standing recommend Twisted Hollow on the basis of customer negligence and disregard. Robbery. read more