Unhappy with AAA. but happy they sent Roger's. I had to leave key with security bc my shirt was…read moreover. Roger's picked up keys, towed vehicle to Abingdon. would recommend again. just one use AAA. I'm sure they aren't paid well.

Excellent Service. Very nice. Super communication and prompt. The driver was very knowledgeable and…read morehelpful.

My kids were hours away from home when their alternator went out today. These people were so kind!…read moreThey came to take care of the car and they made sure my kids were safe while they worked on the car. They don't know, but I suffered the death of my oldest this year so having my other kids stranded in a different state was terrifying. I can never express the amount of gratitude I have for their kindness and willingness to watch out for a stranger's kids. They were so honest when I insisted on a replacing a part that really wasn't necessary they let me know and put my mind at ease when they checked it told me why I didn't need to replace it. Then they gave the car a once over and alerted us to an issue that will need to be fixed in the next year or so. My kids are now safely back on the road. my heart is full and I'm so thankful I called them.

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

Great service from professionals! We needed a tow for our 28' straight truck and new fuel lines -…read moreall done within 24 hours - excellent job! Lori Krumpols Owner Preferred Movers of TN Wheaton World Wide Moving

Amazing service friendly people adorable prices would definitely use again in the event I need…read moreanything towed 10/10 will recommend them all the time

Drove over a nail on 81, and needed a quick patch. Called a whole bunch of places and they were of…read moreno help. Marion tire was. They patched us up right away. Took no more than ten minutes. Would definitely recommend this business.

I came in from White Top around 4pm with a slow leak near the sidewall in my front tire. Realizing…read moreit could not be repaired and they did not have my odd size, they found a good used one in the more common, alternate size and mounted it. At that time, I decided to change all four to the new size. I told him I needed an aggressive tread for my area. After selecting an awesome design and giving me a very fair $$ price, I gave the go ahead to order them, I asked how much do I owe you for the used tire and labor and do you need a deposit ? He gave a little smile and waived his hand said we'll see you tomorrow. Anxious to get the new tires, I arrived a little ahead of the delivery truck but as soon as they were unloaded, they had me in and done in a flash. When I hit the Interstate for the test drive, it was smooth with no vibrations all the way to 75mph and very little tire/road noise especially considering the tread design. I took a deep breath, relaxed and thought how good it felt to have new tires driving around with all the crazies driving around these days! lol I am a former US Marine & retired hvac business owner, so I am not easily impressed. I recognize and truly appreciate not only great product knowledge & service but also people whose business philosophy embodies the words of one of my mentors, the great Zig Zigler: " People don't care how much you know until they know how much you care" To Kevin & all the good folks at Marion Tire, I am impressed! Thank you , Michael Walker ps. NOT from San Fran. Ca.

While visiting my dad, he was in need of a new set of tires. After calling around to a couple of…read moreplaces I called this, still family owned Thompson Tire and boy I'm glad I did! If you're ever in the area and in need of tires, PLEASE stop here and meet Bill, the owner. The honest service provided was second to none. Also while you're here, ask Bill to give you the history that makes Marion what it is. Again, I'm glad we came here, especially to support a local, family owned business. - and the price was just right, nothing upsold that wasn't needed.

Great family run business. They treat you like a friend and service their customers professionally.read more

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

1-Star Review -- Extremely Disappointing Experience…read more I run a hotshot transportation company, and was stranded in hillsville Virginia August 22. Had a radiator leak and had to call wytheville auto and truck repair to get a tow, due to other companies not being able to help. When the tow truck driver arrived, there was no greeting or explanation--he simply handed me paperwork to sign and hooked up my truck. Once we arrived at the shop, I waited over an hour before anyone looked at the truck. I was then told that I needed a radiator. I was quoted approximately $900 for the radiator, even though I later found the same type of radiator available for significantly less. I was also charged four hours of labor for the diagnosis/inspection. Because I was stranded and needed to get back on the road, I reluctantly agreed to the repair. I was told the radiator would arrive Monday and was given the impression that my truck would be repaired and ready to go that day. Because there was no Uber or taxi service available in the area, I also had to spend the weekend in a hotel. The shop wanted to charge me $75 for transportation, but fortunately a very kind man named Ronnie helped me get to the hotel for $50. Monday morning around 9 AM, I received a call saying that they had my truck torn apart, but the radiator was still about two hours away. I was told that once it arrived, they would install it and hopefully have me back on the road. The radiator apparently did not arrive until around 3 PM. I waited the rest of the day without receiving an update and eventually called the shop myself. I was then told that they didn't think the truck would be ready that day because the shop closed at 5 PM and they weren't going to overwork their mechanics. I understand that mechanics have working hours and that unexpected delays happen. However, I run a transportation business and had customers waiting for their vehicles. When I explained the situation and how much the delay was affecting my business, the conversation became unprofessional, and I was called a "bitch." That was completely unacceptable, especially when I was simply trying to get information about my truck and get back to work. I ended up spending another night in Wytheville and finally called the shop Tuesday morning. Shortly before lunch, I was told that my truck was ready. What bothered me again was that nobody from the shop contacted me to let me know it was finished--I had to call them myself. When I arrived, my final bill was approximately $2,700 for a tow and what was supposed to be a radiator repair. Considering the amount of money I paid, I expected the truck to be properly repaired and for someone to explain exactly what work had been performed. Unfortunately, about two hours after leaving the shop, I had to pull over and refill the coolant because it was still leaking. Another two hours later, I had to stop again and refill it. I had just paid $2,700 and was experiencing essentially the same problem I originally brought the truck in for. When I picked up the truck, nobody properly explained what had been repaired, what they had replaced, or what I should watch for after the repair. It felt like I paid the bill, received my keys, and was sent on my way. I understand that breakdowns happen and that repairs can sometimes take longer than expected. What I have a problem with is the lack of communication, the way I was treated, the price I was charged, and most importantly, paying approximately $2,700 and still having the same coolant leak shortly afterward. As someone who depends on my truck for my livelihood, this experience cost me not only a significant amount of money, but also several days of work, hotel expenses, and additional time dealing with a truck that still wasn't properly repaired. Based on my experience, I would not recommend Wytheville Auto & Truck Repair. I sincerely regret using this shop and would encourage other drivers and business owners to get a second opinion and compare prices before authorizing major repairs here.

We had a breakdown in Virginia, went out to do a road service and quoted us a price, Ended up…read morepaying way more. Parts pricing was outraugeous. |Called to confirm on estimate. Dispatcher very rude no customer service. Its their way only. Never again. Next time we will call Loves for a 500 job charged 2700.

NEVER USE THIS COMPANY ,they are thieves. They tell you one price and later on they want to charge…read moredouble the amount they first said. They threaten by saying that your truck is in their shop which is a private property and they will impound the truck if you don't pay the bill , they wanted me to pay 6,500 and in cash , absolutely crazy.

Service is terrible. Refused to fix issues and test codes and stated they don't throw parts at…read moreengine codes. So they just reset the codes and move on. Service manager is a very hateful person and does not care if they fix it or not. The issues are life safety and have the driver scared to drive the vehicle. But they will reset them. Your best option is to go to advanced auto and have them reset your codes and save your time. Do yourself a favor and take it some else.