I was across the street and saw the grand opening sign so I decided to stop by and check the…read moreinventory. It was 430, and I thought ok they are probably open until 5, nope they are open until 7pm on sundays. I was greeted by Sam the owner and was pleased with my over all experience as soon as I walked in as a customer. I walked past Sam & headed straight for the walk in humidor. The walk in humidor was large and well organized Please see the picture is there are too many brands to list. Montecristo , romeo & juliette, cohiba, Connecticut. Cao, The store literally just open days ago and was not listed on here. He is running specials on all products and the cigars were buy 5 get 1 free. The prices were cheaper than other cigar lounges and comparable to online prices. He explained he is not looking to be rich over night but to build his clientele and keep customers happy. He has a nice selection of quality humidor for sale. I am not ready for that commitment. He offered me free matches, a cutter, bag and humidor pouch to keep the cigars inside the bag moist. He has specials on juice / vape products, offers cigarettes, candles , odor eliminator spray, tobacco pipes, and all the accessories you could need for the the above. My review on google: Sam the owner was very excited with his grand opening. He seemed extremely enthusiastic to offer help in the store. He offers several deals in the store and will be looking to build his clientele from cigar enthusiasts to vapers, hooka, & pipes. He offers all accessories you could need, candles, odor eliminators, and beverages in store. He even took into consideration his appearance to the public / neighborhood and put tobacco pipes in the rear of the store. The store was clean and large. The selection in the humidor was large, and he has everything set up nicely. His prices beat other local cigar lounges and are spot on with online prices. If you are looking for cigars, juice/ evap, cigarettes, hookah, tobaco pipes check out the store. He was even open until 7 on Sunday according to the hours posted sign.

Owner was super helpful in helping me pick out cigars for my hubby!! Will definitely be going back!…read moreThe selection was phenomenal!! A+

Stopped in a few nights ago and met Mike. He was extremely helpful, and very kind…read more He also was able to pin point what I really wanted my juice to taste like. I will definitely be returning again!

The employees here are really awesome and mellow, on top of being nothing but courteous and helpful…read morethe moment i walk in. Dont think ill go to any other shop to be honest

Smoke zone was a great help, had very good suggestions. And very patient with every question I had…read more Definently come here!

Terrible service. Opened a cigar in front of worker. Cigar clearly dry and bad. Wouldn't take it…read moreback because i opened it. Ridiculous. 25 years smoking cigars. Don't go here for good service let alone great service.

First time here but the cigar selection and quality of cigar seem really good for a storefront…read morecigar place. The prices are inline with expectations of any regular cigar smoker that frequent lounges. There is a nice, but small lounge. Would easily seat 15-20 people. Well appointed. Good ventilation. Three TVs. Comfortable, leather seats. The usual. Staff was welcoming and knowledgeable.

Not sure what is going on with this Lounge. The green store awning in front of the building is all…read moreripped. The humidor is full of empty boxes. Very few cigars in the store. The Lounge itself is filthy. Looks like the end is near.

This cigar shop is by my favorite on Long Island. The owner Chris is very knowledgeable and…read morefriendly. The group of folks in the lounge are welcoming and fun to hang around. Chris has great prices on his whole inventory.

Phenomenal lounge!!! Very very comfortable…read more Chris the owner also does extremely well by the individuals who buy and go home as well. I've been to many lounges where judgments are made because of what you smoke or how you smoke. This place is free of that. If you need a place to relax and enjoy the investment of a cigar. This is it!

Staff very helpful and quality of products good ! Definitely New Hyde Park location is the place…read moreto go and shop !

I don't even know where to begin because I'm honestly still so grossed out by this whole…read moreexperience. I went into Green Flower Wellness in Bayside on a whim. I knew exactly what I wanted - Rove 510 battery. Instead, Moe kept pushing me toward a Fernway battery. I told him what I wanted, but he insisted the Fernway was better. It was more expensive, but I figured maybe he knew what he was talking about. It had a cap, seemed more hygienic, so I trusted his recommendation and bought it. I also picked up a Jaunty Green Crack cartridge. A few days later, something happened that could have been seriously dangerous. The battery was OFF and sitting in my husband's pocket. Suddenly we started smelling something burning. We looked all over trying to figure out where it was coming from until my husband realized his chest was getting hot. We pulled the vape out of his pocket, and the entire glass cartridge had shattered. Oil was everywhere - inside his pocket, all over the battery - and the device was literally sizzling and smoking. We ended up throwing it into a bottle filled with liquid just to stop it from smoking. It was honestly terrifying to think about what could have happened if we hadn't noticed it when we did. That night I went back to the dispensary and spoke to Moe again, and somehow that experience was even worse than the first. He could not have cared less. No concern. No apology. No "I'm so sorry that happened." Nothing. He basically shrugged his shoulders and acted like it wasn't his problem. When I asked to speak with a manager, he told me nobody was available and that it wouldn't matter anyway because they'd just tell me the same thing. Look, I understand products can fail. That's not even what upset me the most. It's the complete lack of human decency. You convince me to buy something I didn't even come in for, charge me more for it, it fails in a way that could have seriously injured someone, and your response is essentially, "Not my problem." You can't even stand behind your own words. At the very least, replace the destroyed products, offer to contact the manufacturer, or show even an ounce of empathy. Instead, I walked out feeling like once they had my money, I no longer mattered. There are so many dispensaries in Queens that actually value their customers. I chose this one on a whim, and it was a huge mistake. Between the pushy sales tactics, the lack of product knowledge, and some of the worst customer service I've experienced in a long time, I will never be back. This experience just left me with such an icky feeling. Do yourself a favor and spend your money somewhere that actually cares about the people walking through the door.

My experience at this dispensary is always pleasant and professional, but today went above and…read morebeyond with my working with Bones... Not only was he both knowledgeable and professional, he was also kind and helpful.. Businesses can use more people like Bones..... a genuine pleasure to work with..

Love the website , so much info on their products , makes it so easy to order on line . The people…read morethere are so friendly & helpful ! Great place !

Good service and products. Klouds Offers the best deals. Has great variety of products.read more

best smoke and beer shop around . Truly a one stop shop they carry all your needs in one placeread more