Bought my first brand new custom HD, American Image(AIMCI), bike in 1997 from a dealer, Staz's…read moreNevada Indian, in Las Vegas and rode it back to Monterey where I was living at the time. When I got there I was having some issues so I brought it to Bill's. Bill and his crew did a once over and advised me I'd been "taken" for a ride. Not only did Bill and crew point out what shady stuff had been going on but they worked through all the hassles dealing with the folks from Nevada and AIMCI. Can't say enough about these guys.

Absolutely Disgraceful - Bill Would Be Ashamed…read more If I could give zero stars, I would. Ever since James took over the shop, it's been a complete disaster. Bill must be turning over in his grave watching the legacy of his once-respected business crumble into this joke of a garage. I took my Harley in for service and ended up returning multiple times, each visit leaving my bike in worse condition than before. I finally had to take it to a professional shop in the Bay Area just to undo the damage. The mechanic there literally asked if someone was trying to kill me/us. That's how dangerous the work done here was. A new rear tire was mounted incorrectly, causing rubbing and leaving a deep 1/2-inch gouge around the entire tire before we realized what was happening. They also installed used parts without my consent -- completely unacceptable. When I went back to confront them and request a refund, I was smugly told to "take it to small claims court, others have." So, that's exactly what I'm doing. It doesn't stop there. My girlfriend's son took his bike in for a basic oil change and left with a cracked reservoir and a brake handle that literally fell off while he was riding it home. This place isn't just unprofessional -- it's outright dangerous. Stay far away. This shop is a lawsuit waiting to happen, and I genuinely fear for anyone trusting their lives to the work being done here.

I'm still wondering what rock I was living under to not know that Moto Town was sitting just a…read moreshort distance from my house this entire time. Emma Booton is the real deal -- a highly skilled and seasoned motorcycle mechanic who clearly knows motorcycles inside and out. What stood out most to me was her approach to service. She doesn't just follow a predefined checklist of "recommended services" and throw parts and fluids at a bike. She actually listens to your concerns, combines that with her own observations and experience, and determines what truly needs attention. So basically...don't fix what isn't broken. I left as a very happy customer and, more importantly, much more confident knowing my bike is safe to ride and running the way the manufacturer (and Emma) intended. Thank you Emma!! -ramey

One of the best and happiest mechanics in town, really patient and shows tolerance for the mistakes…read morethat you make for yourself

Excellent professional service. The staff are polite and knowledgeable. Will be using them for my…read morewarranty work.

I brought my '98 Harley FLSTF to Ruben about a year ago for an oil and rim change. I was very…read moresatisfied with the service and the timely manner it was completed. I brought the bike back just recently for new tires and am again very satisfied with the service. It took a few weeks to order the tires but they constantly kept me updated and appreciated my patience. I highly recommend RS Speed Shop for reliable and personable service - something hard to find in Monterey County!

My Honda ST-1300 bagger blew front fork seals. Fixed it up sharp!…read more Additionally he found some 'previous owner mods' of which we decided to go back to stock. Like his complete inspection of the job. Good business.

Best shop around. On my way to San Diego through Monterey,…read moremy chain got worn out on my Vstrom DL1000 and I called Benny's on Thursday afternoon. He had the chain on stock and he ordered the sprockets for next day delivery. He also noticed that my brakes were worn down and replaced them too. He was done with the chain, sprockets, and brakes early on Friday. Worldclass service and price. Thank you Benny's for keeping me safe

After reading some of these other reviews I can say they're BS. my experience with Finishing Touch…read morewas THE ABSOLUTE BEST! I called on a Monday and John was able to powder coat my wheels on Thursday. He responded to my calls and texts promptly, explained the process and answered any questions I had professionally. I worked with Newton Brothers tire shop (also highly recommended) to remove the wheels and tires. John kept me informed during the powder coating process and had them done the same day. John even meticulously masked and sprayed my plastic center caps for the perfect "finishing touch". My matte black wheels are gorgeous and just what I wanted. THANK YOU

John did an amazing custom paint job on my Ducati wheels. Then, after the bike shop scratched the…read morenewly painted wheels, John did an airbrush touch up and clear to bring them back to new. I highly recommend John and Finishing Touch!

Great service! I needed an e-bike kit installed and most bike shops weren't able/willing to do the…read morework. Rooster Wheels seems to be more of a mobile service now as their Marina location is currently closed. Izzy came to me to work on my bike. William and Izzy were very helpful and responsive. They installed my e-bike kit and then followed up to make sure everything was working properly. Definitely will be calling them again for my future bike repair needs.

I needed to rent a few bikes and called a few places. Rooster was the most reasonable with their…read moreprices. Perhaps the bigger places prey on tourists but Rooster Wheels Bike Shop is a true hole-in-a-wall in the best sense possible. On a random weekday afternoon, we got there as a dad and his two daughters were happily loading bikes into their car. One guy was finishing up his transaction and three more potentials customers came by...all while we had only been there the short time we were there. All this to say that William was juggling many things at once from repairs to sales to rentals and yet he never rushed anyone (including us). He seemed so kind and honest and very down to earth. He checked every single bike, filled tires with air as needed, and even let me have a wrench to adjust one of the bikes. Who does that?!??? So awesome. On the COVID front, he had the front roped off so customers aren't touching all the bikes, he wore a mask, & used sanitizer on every bike to disinfect and constantly sanitized his hands. Last random bit to share....William was great with my kids. Very gentle and encouraging to my younger kid by telling her she could learn to ride a bike and gave examples of his own kids learning at the ages they did! And his dog Pedal was such a well-behaved and sweet dog. If you're the kind of person that uses kids and dogs to gauge a person, let that be a nugget of info for you! What a lucky gem of a find for me and my family! We will be repeat customers. Thanks William!!!!

Sean and Nico have saved my ass multiple times. I ride a moped style ebike and these guys have…read morealways helped me out with suggestions, ideas and have been transparent with me about repairs. Especially with moped style bikes, these guys never made it sound like too big of a job when all I got was negative vibes from other local stores. A couple of crashes have led to some repairs but back on the road as soon as they can get me. Best shop in town.

The mechanic here seems like a super helpful and nice guy, he was willing to take care of a quick…read morefix on my bike right away but was interrupted by the owner who told me to come back in an hour. I said ok and returned to see they had told me they needed to do more work to my bike and up charged me a crazy amount for a derailer hangar adjustment. I've been to shops all over the country and never been charged over $50 for something like this - only came here as I'm not local to the area. Won't be back

DC-10, I should have left a review years ago…read more.... Folks, here's an honest review from one happy customer and someone who's known Doug for many years. 40+ yrs Doug is a sweet, down to earth gentlemen that knows his $h!t on just about everything. He can work on bicycles that many know him by, but he is so much more on motorcycles, race bikes, off road bikes and quads. Not many know he is a Salinas native whom at one time was an AMA Super-bike Champion Bad A$$ that toured the world.... I am honored to have him as my personal mechanic on my 93 GSXR 1100 for all my personal needs. I trust NO ONE to work on my toys but rest assured you can trust Doug to get things running right and done right the first time. His prices are comparable and knowing whatever he works on, you can rest easy knowing he treats it as his own. I've gone to other bike shops in Salinas, Monterey, Seaside, San Jose and non compare to the respect and quality of service I get from DC-10. I highly recommend Doug and his DC-10 shop for all your motorcycle repairs and needs. Loyalty, Honesty, Trustworthy, Workmanship. Five stars for me and a customer for life. Thanks DC-10 for all you do !!!

The DC-10 shop was great!!…read more Thank you for the amazing service and teaching me how to change a tire

As a young man, new to the motorcycle world, I bought my first bike, a 1997 Honda 600CBR. The bike…read morelooked nice. I had no knowledge about motorcycle and ended up buying a motorcycle in dire need of lots of TLC. I asked around Monterey County and every shop either wouldn't take my bike or would charge way too much. Luckily, I meet Patrick and he was extremely helpful for a very reasonable price. He explained in great detail the repairs to be performed every step of the way and went out of his way to find retailers with the best prices for the parts he needed.

Patrick has had my CBR for over two years now. He has been paid in full for the bike, he doesn't…read morereturn my calls or emails. The bike is not finished. I am out thousands of dollars. Do not use this service.

The service was awesome! Thank you very much for your service. The owner has an awesome…read morepersonality! Thank you

Guy knows his stuff and works hard to please his customer. After getting quotes from several…read moreoutfits, I went with my guy and hired Guy. The results are beyond what I expected, I think he drives to deliver a little extra for his customers. Recommended.