Very clean and bright. Staff friendly and know residents names. Tiffany helpful and answered my…read morequestions. Would recommend.

If you haven't come by this community, I highly recommend you come check this place out! It is…read moreabsolutely stunning! The new team here has absolutely brought so much light, love, joy, and service and compassion for caring for their residents. Come by or reach out to LeAnna she is one of the best people in the industry. She's kind, thoughtful, and will take the time to ensure you or your loved one feels warm and welcomed.

My grandparents stayed here, and it was beautiful. The cost was of course extremely high.read more

Since Sunrise has taken over as the Management Daily Operations team, the facility has gone…read moredownhill. The new director is the least personable, her door is always closed she never is out with the residents. Marge the longest running original director was very visible to the residents. They cannot keep staff. There has not been a physical therapist in over a year. The shuttle driver is constantly changing. They cannot keep maintenance staffed. Don't get me started on the food. The care and satisfaction of the residents have declined immensely since the change to "The Sunrise Corp Way".

My mother-in-law was in Memory Care here. They also offer assisted living, which is very similar,…read morebut on a separate floor. The place seems more like a nice hotel than an elder care center, with beautiful grounds, winding paths, and even bunnies! This was the second place she was in memory care, and there is no comparison. The staff here is so caring and professional. They keep in regular touch with the residents' families, and spend a tremendous amount of time on enrichment activities with each resident. The food is excellent, and was served in a restaurant-like environment before the pandemic. Now it is catered to each room They also hosted a private birthday lunch in one of their small dining rooms for our family and my mother-in-law. Since the pandemic they have done a marvelous job of keeping residents safe. Most of the staff and management have been here a long time, and it's easy to see why.

My five stars go to Sunrise's executive director, Edith Kennedy, and the nursing and admin staff…read more They are exceptional, and I don't use that word a lot. Edith is particularly outstanding because she truly cares and is on her game with details, always wanting feedback (good or bad) to make your loved one's experience the best it can be. Now, with assisted living facilities this can sometimes be like moving a mountain. But, she earnestly tries. She's got your back. However, despite this, we are actually moving my dad to another local facility shortly due to one of Sunrise's bad qualities, horrible in fact, and that is...pricing. Again, to be found at many assisted living facilities but costs at Sunrise are higher than most...and they price differently than most. For example, when you first talk to them they speak of the rent as a flat rate. But it's not. Sunrise charges you a day rate per month. So your cost varies per month based on days of the month. The rent is better in February, September, April, June and November. But the other seven months with 31 days...all higher. And surprise...there are more months with 31 days in a year so the house wins. It's a bad optic. Despite the costs, they serve generic soda vs. Coke and Pepsi brands. Small yes, but at these prices...bad optic. They only have transportation offered 2 days a week while most other places provide 7 days. Again, for what they charge...bad optic. And one other thing. No matter what month you move in, your rent will be increased come January by 5-10%. The contract makes it sound like it's a random event, but it happens every year like clockwork and you will be notified 60 days in advance. And remember, you have your highest leverage to negotiate (the move-in fee, etc.) before you sign the contract. So with Sunrise, the people are terrific. The prices are not. And in the end, it's a shame that a business that exists to provide care often comes across as caring more about the money.

We have been so pleased with our experience having our loved one reside at Varenita of Westlake…read more The staff are lovely; caring and helpful and the environment beautiful and welcoming with plenty of fun and interesting social opportunities for residents. Feeling confident in knowing our loved one was safe, happy, well cared for and living independently with lots of support has meant the world to us!

All caregivers are so kind & willing to help with anything! Food is excellent! It's very quiet…read moreat night.

OakView skilled nursing facility is a top-notch location for acute rehab. From the moment you drive…read moreup to the facility, walk into the building and go to your assigned room, you can see the building is very well taken care of and nicely decorated. This is important as it shows their attention to detail. In the room, there is a lovely armoire for every patient to use for their belongings along with a nightstand, hospital bed and tray. The armoire is much nicer and larger than the usual small closet you find in most facilities. The true star of the facility are the employees. The CNA's are always quick to respond and provide you with the service you need. The LVN's who dispense the medication are equally quick to help and all of them have kind words along with words of encouragement for each patient. Unfortunately, I have been in numerous facilities and non of them compare. OakView is fine tuned and runs very smoothly. Administrative staff checks on the patients frequently to make sure all needs are met. Treatment plans are prepared by medical staff. And the social worker is very kind and extremely helpful in taking care of the patient while on the premises but also after they leave OakView. She even called me two days after my release from OakView to check on me and to see if there was any additional needs I had. I was extremely impressed by this as I had never had this happen before. Never was there a social worker that did a third of the work this woman did let alone follow through and show she cared every step of the way. OakView feels like a resort with medical assistance, not a skilled nursing facility. The food is excellent and if it's not to your liking, the chef is willing to prepare something that meets your desires. No other facility I know of does that. If and when I need to be in a skilled nursing facility again, I hope I am blessed to be able to find a room at OakView. I highly recommend it. P.S. They also have an assisted living facility.

I recommend OakView whole heartedly. After happily living in University Village for several years,…read moreMy grandma moved to oak view moving from - and between - Assisted Living, Memory Care, and eventually Skilled Nursing. The staff was is knowledgable and treated her with genuine respect and tenderness, and they were consistently thoughtful with our family as well. The facility was clean, well-kept, and organized, and communication with us was steady and reliable. I've even told my husband that this is exactly the kind of place I'd hope for myself one day. During my visits with my grandma, I saw how happy and well-cared-for the other residents were--the daily meals, activities, and interactions all felt warm, structured, and intentional. It was the kind of environment that gives you real peace of mind. The level of care they provide is exceptional and they were excellent care partners with my parents.

My Mom has been here for 4 years and is very happy. It is a very relaxed, warm and comfortable…read morefacility. The staff is very attentive and management very accommodating. Food is great and with an assortment of activities, there seems to be something for everyone. My recommendation is noted but more important is my Mom's opinion. She would highly recommend Hillcrest Royale to anyone thinking of moving into an assisted care home and tells me this often!

Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

I am so impressed by the Silverado in thousand oaks California. The residence is spotless and…read moreclean. It's light and airy. The staff is welcoming and sincere. Fresh flowers everywhere. The amenities are many. So much live entertainment, which is interactive and energetic. Games and learning sessions all day. The food and chef are excellent. Mostly i see happy residents that know each other and keep company. It's a real pleasure to visit there. Very uplifting.

I went to visit my Uncle and was greatly impressed by the facility and especially the staff…read more Everyone is so friendly! My Uncle likes living there and everyone is so attentive, that I have no doubt he's being properly cared for.

The owners and caregivers at Regal are top notch. They are caring and attentive to the clients and…read morereally want to give them the best experience possible. The home is beautiful inside and very clean and well taken care of and the outdoor pool area is very nice as well. It is a very welcoming environment and I highly recommend it for anyone looking for a residential care facility.

After living with me for several years, I was no longer able to care for my mom at my home…read more Finding Regal Care was an answer to my prayers! The personal care and attention she received at this home was above and beyond any other senior care facility that I had visited. She was welcomed as part of the "family", and was treated with love and respect. Don and Ribka are special people with a special mission. They make it a point to keep their tenants social and interactive, as well as attending to their personal care with dignity. I would highly recommend this location for families in need of what they have to offer. They became part of our family, and their daughter Reagan added to the interaction with the seniors in the most adorable fashion!