I use them for several years while I was working.And then all of a sudden, they decided to drop me as a customer with no explanation.Just be careful. read more

Not a customer but I had an interview with this company and the lady who interviewed me was so condescending and rude! I walked in and wasn't even greeted by anyone, the interviewer kept trying to get me to admit I was fired from my previous job when I chose to leave on my own! The interviewer also told I couldn't handle this job, after I told her I used to lift 200lbs ppl at my previous job and clean their homes. I am more than qualified for this job and the lady definitely judged me so much! It's fine I would never work for this cruel evil company!! DONT LET THEM CLEAN YOUR HOMES! read more

I have had cleaning companies for the last 3 years and NO ONE has cleaned as thoroughly as Carisa and Marisa! They came on time and were meticulous in their work. I have tried 3 different cleaning companies and so far, this is the best. Yes, this was my first cleaning and I will keep you updated. read more

Just applied for a job here and was recommended by a client of theirs. Denied because I had 3 plus jobs in the last two years. I called and said I had to do an internship for school so that's why it is 3 plus. Was told I was still denied. Do not recommend at all. read more

I had my first cleaning today and am so happy with what a fantastic job Jordan did! I have already scheduled a return visit for her. I definitely recommend this service for anybody's housecleaning needs. read more

Had our first visit from this company today. Kitchen floor was left filthy (white rag test evidence). Dust was not removed from under furnishings. Trash cans were not emptied. Horrible first impression. Will not have them back. read more

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We are so glad to be back with Two Ladies and a Bucket. Took the covid year off because of the new triplets, but now Katie is back every week and we are very pleased with her work. She is professional and always pleasant in her demeanor. She is detail oriented and everything is cleaned completely. This has been especially helpful to me as I am not able to do as much as I used to and it gives me back the cleaning time. This company is reliable and well run. Thank you Susie! read more

I requested the company provide me a fairly accurate assessment of the price and time needed to clean my home. I did this by asking the company to bring a person into my home. The person doing the assessment assured me that to clean the home would take 3 hours 15 minutes. Then the company called me on the phone and quoted the same time and price as the person doing the "in home assessment". I agreed to begin with their services and scheduled a cleaning. The actual cleaning took twice as long ( it was done very well) and a text was sent to me that the price needed to be adjusted to double the agreed on amount. When I explained via text that I thought the price quote and in person home assessment should be at least close ( within 1/2 hour to 1 hr), I was sent an email with the price changed, now NOT DOUBLE, but TRIPPLE the original price quotes. ( I suppose the fact that I complained somehow justified adding a couple hundred more dollars to my bill overnight). Also the payment due date was recorded as being due two weeks before anyone ever came into my home to clean. The person cleaning the home did a very detailed job and I was more than happy with how well she cleaned our home. The way in which "Two Ladies and a Bucket" recruits business is wrong!! If they so professionally and confidently, after visiting your home, quote you a price- MAKE SURE YOU HAVE THEM PUT THAT IN AN EMAIL, "before" letting them come into your home to clean for the first time. read more

I love my Katie she is the Best Cleaning person I've ever had. Katie is always on time and in good spirits when she arrives. She is very professional and always has a great attitude. When Katie is finished cleaning I love it because she never misses any areas that need attention and my house is sparkling clean from top to bottom . Katie had bonded with Mac and Benny my two four legged fur babies and they love her to pieces ... Katie always remembers to brings doggie treats for the Boys. Thank you Katie for the Great job you do Keeping my villa sparkling clean and you have given me back some me time. I love Two Ladies and a Bucket!! Thankfully, Donna S. read more

I have no personal experience with the company. However, while driving I was just honked at, flipped off and told F you by one of the employees. I was trying to get to my daughters gymnastics during rush hour, driving slowly because no one would let me over to make the necessary turn. Doesn't warrant such an aggressive reaction if you ask me, especially during the holiday season when traffic is always worse. Customer service/care is key to running a successful business. read more

After having them at my house for the last 2 months, I feel compelled to tell the Yelpuverse - Two Ladies is extremely professional and awesome at cleaning. I've used other cleaning companies in the area and TLAB has been my favorite. They text you reminders, show up on time, and keep you informed if they are running late. It's awesome to come home to a clean house. I have them coming twice a month and it's been a delight. read more

I never hesitate to call Two Ladies and a Bucket when I need a home cleaning. They always do an amazing job and the team is very friendly and professional. I don't schedule as much as I wish - but I always get treated as a regular customer. I would highly recommend them. read more

I used Two Ladies & a Bucket because of a Living Social coupon I purchased. It wasn't worth it at all. The voucher was for 2 women for 2 hours for a total of 4 hours of cleaning (as their business name states). Instead, three people arrived unannounced over an hour early (one was a young girl). They told me it would be for 1 hour and 20 minutes of cleaning (total = 4 hours). I was fine with that and expected them to clean for the one hour and 20 minutes as promised, but they left after exactly an hour (total 3 hours of cleaning) and said that the clock starts the second they pull up to my driveway. They were over an hour early and I had no idea they were even outside, but they decided to count that time sitting in their car towards my cleaning hours. They also did not finish. I asked them to dust the family room, the main room in the house, which included a coffee table, mantle and end table, and the TV base (which is black and attracts dust easily) but they refused as they darted out the door at the hour. This would have only taken an addition 2 minutes at most. They also didn't take out the trash in the kitchen, the recycle, or the trash from a bedroom. They also did not replace the trash bags in the 2 bathroom trash cans that they did remove. Vacuuming was very poor as well, as a lot of debris was left and they didn't try to get near the furniture. I asked them about the shorted hour when they were at my house, and they didn't care. I contacted them electronically afterwards, and again, they did not care. I contacted Living Social multiple times, and they refused to accommodate me because it was a "redeemed" voucher, until I persisted and finally got a partial refund. Too much trouble for mediocre cleaning! read more

Two Ladies and a Bucket have been my go-to house cleaning service of choice for the past several years. Depending on my schedule, I may have them come every week or just when I need help with a super deep cleaning; but no matter how often I have them come, they always treat me like I'm their most valued customer, do an incredibly thorough job and treat my home just like I do. I tend to be very picky about what types of cleaning products are used in my home and they're happy to accommodate whatever I'd like. I know that I'm probably a difficult client, as I definitely check on all the little details (ceiling fans, inside the microwave, behind the toilet, etc) - I mean, you're paying someone to clean your house, right? - and they've never disappointed me. In fact, as my grandmother's primary caregiver, I had Two Ladies and a Bucket clean her home as well. If you have an elderly family member who's homebound, you know how much it would mean for them to request the same girls from Two Ladies repeatedly; even though they had a job to do, the ladies made my grandmother feel like she had treasured guests visiting and took the time to talk to her as if she was a friend. I'll always be very grateful for that. And it was especially nice for my grandmother to enjoy a sparkling clean home again, since she was no longer capable of cleaning. Although my grandmother passed away last year, that's one thing that I'll never forget. I wouldn't hesitate to recommend Two Ladies and a Bucket to anyone. The owner, Susie Duncan, always goes out of her way to check up on us after each cleaning to make sure we're satisfied with the service and if one of her gals is sick or unable to make it, Susie rolls up her sleeves and does the cleaning herself. I appreciate having people in my own home who I can trust and Two Ladies and a Bucket has been wonderful. read more

Again, this is someone who purchased the Living Social Deal and walked away dissatisfied. It seems a little silly that they signed up to participate in such a deal and then weren't prepared to follow-through. Anyway, why I am dissatisfied is that they've done a horrible job at scheduling. Sure, it took a long time to schedule but that's not even what bothers me; I can understand that it can take awhile to accomplish things. What bothers me is they seem incapable of keeping a calendar organized. Example: I had an appointment they never showed up for and when I called Susie told me that it was a holiday week and they never would've scheduled me for that week, seeing as that week was reserved for regulars. Well then, Susie, how did I get this date in my calander? I didn't just magically make it up! When I scheduled dates with you, I sat there with my phone open and added it directly into my calendar. Then, today, something similar happened. I get a call and am told that my roommate wasn't there to let them in. Now, this is partly my fault because they did call and confirm last week and I assumed that my roommate would have it in his calendar to be there. I was about to be mad at my roommate BUT when I looked back on the calendar, I realized it's because she told me November 22nd not October. I remember this being true because the coupon expires on the 11th and I remember thinking "Oh, that's nice that she's honoring it after it's expired." Looking back, I realize she misspoke and it's ever since caused a ton of confusion and has caused us to "forfeit" our coupon. I don't know... they did an okay job at cleaning but this is not a service I'd ever use again: not even for free. read more

I recently moved into a new home. I used my living social for 2 ladies a bucket to assist with a cleaning prior to our move in. Unfortunately, after move in, I found multiple areas throughout my home that were not cleaned. I brought it to the attention of the company and was met with a not so pleasant reaction, in fact, the woman was downright rude to me. The company was willing to come back out to my home, to only remedy the items I noticed that had not been cleaned, but begrudgingly. only at the end of the conversation did i hear the words "I'm sorry". I will not be using this company again and would not recommend anyone to use them, poor customer service on the company side, and poor cleaning. read more

I bought 4 livingsocial coupons this past spring and was VERY impressed with the service and professionalism of the company and the ladies that come out to my home. Often the ladies would go "above and beyond" when they were running ahead of schedule (shhh dont tell Susie! I dont want to get the ladies in trouble!). I even had company coming in and when I told Susie she made sure she had 2 ladies at my place the day before so that my house was in "company perfect order". I had the opportunity to move from my apartment in Columbia, Illinois to a house in Hazelwood, MO and I admit I am very sad that these wonderful women do not service my area!! Now I have to find a house cleaning service and these women have set the standard/bar high! read more

Worst house cleaning ever. 3 women $215. Didn't move anything to dust. Streaks on mirrors and glass, didn't mop or dust bathroom floors. My home was newly remodeled and I explained the need to dust....no eye for detail would be a complement. read more

I've used this cleaning company twice. The first time was great. I got a nice note and tips on what I could use myself to clean a problem area. They left a checklist of what they cleaned so I knew what was done while I was gone. I scheduled another cleaning, but this cleaning crew was different. I got no checklist, so I didn't know what exactly what was cleaned. My front door was left unlocked, which is where the girls came in. When I contacted Michelle about my concerns the response I received accused me of being at fault for my front door being left unlocked (btw, this item is on their checklist of things to do before leaving the client's house). There was no checklist because their paper fell in water (apparently finding another piece of paper and pen to leave a note, or even an email after the fact wasn't the next course of action). Then I immediately got a call from them being told the card I gave them was declined (I got the feeling it was being suggested that I did this on purpose), but the problem was that they wrote my information down wrong. I really have nothing against the girls who cleaned. Mistakes happen, we're human. They were friendly and courteous. But when I presented concerns it wasn't handled well at all. The office got defensive and blamed me, which is ridiculous. Maybe they've had a lot of shady clients in the past. But I certainly didn't appreciate be treated that way. I'll never do business with them again. read more

Aways exceeds our expectation in price and service.

I purchased a coupon from Living Social for $49. The ladies arrived promptly and somewhat adequate job of cleaning. After leaving, I went to a bedroom and one side of night stand was not dusted the cabinet for DVD player was also not dusted. The employees kept checking with each other to determine how much time was left. It began at 45 minutes with updated every 10 minutes. I told them the areas I wanted cleaned. I instructed on cleaning the kitchen sink that I would clean out the sink but was told it was there job to complete. I also told them not to worry about dusting a dinner room table. Also, items are dusted around and I had to clean off the bathroom counter, kitchen counter (2 plants), and dresser if I wanted the counter completely clean. To clean an area with a vaccuum hose is extra. I called the owner to express my displeasure in the service and she offered to send them back but I kindly refused. I was also informed the $49 special on Living Social was so you can get a feel for the work they do. At $49 dollars I am unhappy when you should be trying to get customers why would I spend $60 per hour for two people. Not worth the time or money. read more

Had I received an apology rather than excuses I would not have shared this experience. However the tone of the excuse compels me to share. Please be warned, and please share the following information widely. Since last August I have been employing the firm Two Ladies And A Bucket to clean my home monthly. Despite the clear note I left yesterday morning, they did not rinse and refill the cats' two water bowls when finished cleaning in the areas. They left both bowls fouled with dust, dirt, hair, fur, and, presumably, wayward cleaning spray. When I called this morning to complain I was told, "Rinsing and refilling pet water bowls is not within the scope of what we do. We are there to clean." I instantly terminated my relationship with Two Ladies and a Bucket because I feel they willfully endangered the health and safety of my pets. read more

We've been using this cleaning service for 6+ years, and they do an excellent job. We almost always get the same crew each time, all the employees have been friendly and respectful of us and our home, and we feel very comfortable with them in our home whether we happen to be there or not. And my husband and kids agree! AND, they do a great job cleaning. Their basic clean is very thorough, and they are very accomidating when we ask them to pay special attention to something. They are very thoughtful, too, often leaving cute little surprises for the kids--holiday treats or a funny stuffed animal arrangement that makes them (us all) smile. The owner Susie is extremely attentive and accommodating. She comes herself every so often to be sure the crews are doing a quality, and she has been very flexible with scheduling. She's saved us, my family, and my friends when we've had urgent cleaning situations in need of her crew. My family and I are so lucky we found Two Ladies and a Bucket. We have more time to relax, and a more inviting and comfortable home to relax in! read more

These ladies are the best. I've tried other services but always come back to 2L&B because they clean my house the best. I'm getting ready to book another appointment with them to clean before my kids come home. read more

Two ladies and a bucket have cleaned my home two times in the last month. The first cleaning was successful with my home looking very clean and the time and price were as quoted. The second cleaning was also fine. Scheduling is an issue with times changing that forced me to adjust my schedule but it was communicated to me in a timely manner. I would recommend this company. I think what I am most pleased about is the conversations with the cleaning staff about my priority list. Keeping going down the list until the time is up. Worked out well so far. read more

They do an awesoe job Susie and her team are wonderful and do a great job on our home

I have used Two Ladies and a Bucket for several years. Overall I am very satisfied. As with any cleaning company, there are times when things aren't done to my satisfaction. However, my concerns are always 100% addressed. I have used several companies over the years and this one is by far the best. read more

I have used many services, and Two Ladies is simply the best. The house is sparkling, and i simply love their "little" touches. They are not the cheapest. I tried many others, due to cost, quite honestly. However, I am now back and will not be leaving again! The extra 20 bucks per cleaning is just SO worth it. I am now with the best! You should be too! read more

These ladies quoted me a price of $60.00 and hour, then came in to clean a vacant apartment for three hours and the owner charged me $90.00 an hour because she said it was dirty and she sent out three women to clean a 3 room, 1 bath, 1 kitchen apartment. I think it is called "Bait and Switch" and apparently she wanted me to clean the empty apartment first. I thought that was what I hired them to do......CLEAN the apartment! Do not use these people unless you are willing to be lied to and overcharged and criticized for making them actually do what they were hired to do "Clean!" read more

I highly recommend Two Ladies & a Bucket. They save my family time and effort - all at a reasonable price. Give them a call if you need someone to clean your home! read more

Great customer service and I appreciated how Susie worked hard to get my first cleaning on short notice. The ladies were professional and worked well around the house though the kids were there. They cleaned beautifully and in a timely manner. I recommend this service read more

These ladies did a fantastic job! We have a 4 bed, 2.5 bath home. They cleaned every inch of the house. They even managed to get the microwave clean! We have had our home professionally cleaned before, but this was the best job we've had done... By far! read more

Love Two Ladies & A Bucket! They always take good care of my home and add their own personal touch to let me know they care. Their employees are trustworthy and are always pleasant and courteous. Very thankful my friend recommended them to me. read more

I purchased a Living Social coupon and have used them several times at full price since. They arrive on time, are professional, efficient, and very friendly. I have used other cleaning services that are slow, late for appointments, and take forever to make an appointment. I have a large house and was impressed that they could do top to bottom in just 3 hours with 2 people cleaning. I was super impressed with how much they did. read more

I called Two Ladies and a Bucket to do a one-time clean for City Music and Education center. The job Anya and Nicole did was amazing and we've hired them full time. At the same time I have the same dynamic duo come to my home in Kirkwood and clean and never have my floors shined so nicely. Susie Duncan is very professional and runs her business like a well oiled machine. I'm very pleased in the business cleaning and in my personal home. I love this company! read more

I had Two Ladies and a Bucket on July 28, 2015. The owner Susie said it would be $30 per hour for each girl and sent two, Daniele and Sonnet. Since I have trouble with my knees which were very sore, I walk up and down stairs as little as possible. The girls did call this day and told me they would be 10"s late, which I can understand as a job could have run longer. When they arrived I showed them the work that I needed done and asked them if they would mind using my Mr Clean for the tile floors in the kitchen and family room and mop and glow for the wood entryway and hallway, which they said no problem. They started the upstairs first. Then Daniele started cleaning the kitchen and Sonnet the living room when I heard Sonnet ask Daniele if she knew where there screw driver was in the car as the belt to the vacuum broke. She replied no and Sonnet preceded outside to look, then came in and was sitting in the living room unscrewing the bottom of the vacuum when I came out. She said they had another vacuum, but she wanted to fix this one. I smiled and said I was going upstairs to check it. I only glanced into the two bed rooms and the half bath and they looked good, I should have gone into the larger one as I would have seen that they had piled the leaves and stems from the plants into the pots rather then put them in a trash bag which I discovered later. When I came down the stairs, I heard Sonnet banging into the door leading upstairs with her vacuum, which was not good and had to wait a few minutes for her to quit. I asked them if everything was all right and if they had any questions to ask me and they said no. Later I heard Sonnet tell Daniel that she had already mopped the downstairs, Daniele was in the kitchen the whole time except for when they were both upstairs. They were at the house for almost 3 hours, minus the 10'"s they were late and the 20"s repairing the vacuum. when they announced they were mopping out. Sonnet informed me that she would only charge me $140 because of the vacuum repair, like she was doing me a favor? I thanked them and wrote the check and tipped them as I had thought they did a good job, although I did remark that the smell of Fabreeze was awfully strong (it was in the Mr Clean). Now I had cleaned the main bathroom myself and used the Mr Clean on that floor for the first time and did not think it was that strong. It was later that I found my brand new bottle of Mr Clean was almost completely gone. Either the ladies had used way too much in their pails or they had taken some with them, I am thinking it is a little bit of both. Later I went down to clean a small spot of kitty spit up that Sonnet had told me about when they were leaving (wish she had told me before) and found the floor was not only wet, but very sticky. I also found a muddy puddle of water on the tile near by. I realized then that Sonnet must have used the same bucket of soapy water that Daniele used for the kitchen as I had heard no water running in the house except once. I also found bits of mop not only on the tile, but on the rug downstairs also. I wiped up the puddle with paper towels and checked another part of the floor with a wet paper towel and saw that the floor was very dirty. When I went to the sink to wash my hands I discovered the hand soap that I had filled the day before was empty. They had also empty my garbage can which was only a 1/2 full and replaced the bag, they did not ask me for a bag, so they had obviously gone into my pantry and found them. I have had other cleaners and just wanted to try this company out to see if they might be better. I wish I hadn't. I called the company the next morning and told Susie that I was very disappointed in the cleaning and told her everything I had found and that I would have to remop the area. First she said "Would you like me to come out and remop it myself?" Then she said that she would talk to the girls and get back to me. She called back in less then 20"s and said that Sonnet had said that I told her to use Mop & Glow and that she had not charged me for the 3 hours. I told Susie, "Of course not, she was repairing the vacuum for that time (which Susie said I didn't know that) and I did not tell them to use Mop and Glow on the tile floors which does not explain the fact that the whole brand new bottle of Mr Clean was almost empty. Then Susie said well I could have the girls come back tomorrow and clean, which I told her no, I am having company arrive. So she said She would give me $25 off on the next job. Seriously, like I would hire her and her company again! No, nor would I ever recommend them to anyone. I should have had 1/2 at least refunded for the bad cleaning and missing products that were missing. Done with this company. read more

Purchased 2 living socials deals after first contacting company to see if they serviced my area (Florissant). I was assured they did. First cleaning took over 3 months to schedule, and cleaning was adequate at best. Second cleaning took even longer to schedule, because "they just don't come to my area much". Susie recommended I contact living social to get my money back. Should have taken that advice! Cleaning ladies showed up on the wrong day, and when Susie was contacted she was extremely rude and unprofessional. She demanded I allow one of the women to listen to the voicemail reminder. When I explained that I don't save voicemails, and I certainly wouldn't have scheduled a cleaning for 1 hour after I flew back from a week long vacation, she became even more unprofessional! She told me if I refused to allow the women in, she would consider it a "lock out" and I would forfeit my voucher. I got the impression from the cleaning crew that this was a fairly regular occurance! read more

I SO wish I had read the yelp reviews before I hired Two Ladies and a Bucket. Do NOT hire these people trust me! My regular cleaning lady called in sick two days before we were throwing a birthday party at our house. I called Two ladies and a bucket and was thrilled they could fit me in. I explained my home and the work needed and was told that it would take two ladies 2 1/2 to 3 hours and that the price was $30 per person per hour. So I was expecting $180 maximum charge. To save money, I made all the beds in my house before the ladies arrived to save on time. My house is regularly cleaned, not a mess and I ALWAYS pick up before the cleaning lady. There is no clutter to clean around. The ladies were late. When they arrived there were three ladies instead of two. I assumed they sent another lady to help them get back on schedule. Long story short, I was told after they cleaned that I would be charged $295 for 3 hours of cleaning. My house was clean but not THAT clean. That is almost three times what my regular cleaning lady charges. The owner was completely unhelpful. She was rude and talked to me in a sugary sweet voice like I was a toddler as she basically insulted me and told me that I needed to give my regular cleaning lady a raise. SO phony, dishonest and rude. I'm beyond pissed off. Hire at your own risk. And Susie save your "we're so sorry" comments because they are not genuine. Any business owner worth a damn would have at least given me a 15% discount when they realized how unhappy I was and how the price was over a hundred dollars over what we discussed. read more

first of all they showed up an hour late and the two girls that came in to clean looked like they could have cared less about doing a good job I left money out on my dresser purposely and it was gone when I checked the cleaning job which was terrible they did not dust my furniture or clean my toilets Also the owner Susie is very scatterbrained and not too understanding about peoples schedules This place sucks and I would NEVER recommend them to anyone read more