I hate this place. I'm giving them one last chance to do right by my dog Gage. This is technically…read morethe 2nd bad review I've given this office and this time, I'm not taking it down until I'm completely satisfied that this office can do better. Every time I've needed something from this office, they've failed me. I've been using this vet for over a year and I *thought* Gage was covered for all his preventions. After 3 visits and nearly $2000 later I realize that--no, he wasn't. He wasn't covered for hook- or heartworms for that entire year. All because they didn't include that medication in his medication portal--even though we talked about it and I brought up his past preventions. I didn't notice this was an issue because the meds I *did* buy came with the logo of the one I apparently didn't and even the vets and doctors didn't catch it. Now my dog is in a revolving door of gastrointestinal issues and NONE of the medications this vet has prescribed seem to work. Not only this, but every time I come into this office they try to upsell me on something I've never asked for, things I've never heard of, supplements I don't need, etc. Before ever getting the meds I asked for, this vet tried to get me to pay for 2 different supplements that I've never heard of. Big surprise, on a recent trip, I forgot to bring those supplements but did bring the arthritis meds and lo and behold, the meds work and the supplements weren't necessary. Just several hundred dollars down the drain. This office literally has ONE LAST CHANCE to not completely let me down. If I don't leave my next visit 100% happy and with a noticeably healthier dog, I'm changing vets, and might even consider a lawsuit. Seriously, how do you leave my dog UNPROTECTED FROM PARASITES FOR A FULL YEAR while charging me thousands!!?

I had a very bad experience. Took me three weeks for an appointment for a beagle I rescued. Had…read moreto put down a deposit to secure the appointment ($79). Got there a few minutes early, they make you wait outside! You have to call to tell them you're there. It's 85 degrees! So they "let" me wait inside. When they vet finally came in (15 minutes late) the first thing she said to me was they like to do a full blood panel on dogs over 8 years old and she would discuss the estimate with me. DIDN'T EVEN LOOK AT MY DOG! I just saw a big money grab coming. Called my old vet and have an appointment in 4 days, no deposit required. I never do this but just wanted to warn people. I'm happy people have had great experiences, the pets are the most important.

Our cats have been patients here for approximately 10 years. I am very happy with the care and…read moreattention that we get, particularly, when we have needed it the most. There have been times when the practice is very busy and it has been hard to get an appointment, but I still recommend them for anyone close by. We have gone through routine visits, tooth extraction surgery, sick visits and even euthanasia. The prices are reasonable for the area and I don't ever feel pushed to do more than I am comfortable with.

For 10 yrs we have been taking our fur family members to Dr. Wehrli. We were happy with the care…read morethey received for yearly appointments and small issues we had faced. Recently we lost our Flemish Gaint Rabbit after weeks of care and failed attempts to cure a case of the sniffles that worsened to include a bladder infection. After a call to Dr. Wehrli, he was willing to allow me to stop by the office (day after his 2nd office visit) to pick up several critical care items since Tater Tot had not been eating and his overall health was noticeably worsened. Less that an hour later, I spoke with the front desk to inform them TaterTots Meds were ready to be picked up from the pharmacy and I no longer needed the antibiotic Dr. Wehrli had offered to prepare for me but I was currently on my way to pick up the other 2 items. The man I spoke with reminded me that they closed at 1pm that day and I said I will be there, driving there now. I arrived to the door at 1:02pm... doors locked, no lights and no movement. I even went around back and knocked on that door searching for some one to answer. I called several time and was put straight through to answering machine. This was 22 minutes after I had called and spoken to him (front desk). I was able to start Tater Tot on his 2nd round on antibiotics that afternoon after picking up from the compounding pharmacy. However he didnt get his critical care food suppliment until a day later because of having to order on Amazon. Tater Tot pasted away on 6/1/25... to date, no response to my email or signs of comdolances to our loss have been received by Family Pet Veterinarain. .... I will never return to this Veterinarain Office.

Wonderful experince with tech Ericka and Drs. Noronha and Del Polar last week! They were prompt…read more(even switching appointments to get us in early), professional, but most importantly very warm, inviting of questions, and eager to involve us in a collaborative approach to care. They were transparent about pricing and working within our preferences. Care was reasonably priced and seemed to go above and beyond - such as spending over 2 hours in the afternoon getting tests on-site done and consulting. They called promptly to f/u and check in. I would highly recommend!!

I booked a first time patient visit for my cat. I had this appointment scheduled for a month, and I…read moreshowed up on time. I was put in a room with my cat and told to wait for a tech. We waited 30 minutes past our appointment time and no one came in to even do her initial vitals and weight. I understand emergencies happen, and people run behind, but my frustration came from the lack of communication. If someone simply let me know there would be a wait, or something was delaying the tech and doctor, I would have understood. After 30 minutes of waiting with no explanation, I told the front desk employee I would be leaving with my cat so she did not have to sit in the cage any longer. She apologized, but did not offer any explanation, or let me know that anyone would be in soon. It is frustrating to book an appointment and not have the service provider show up on time, especially when a pet is stressed about being there.

The care was excellent, and I really appreciated the pictures of Kiki during her big surgery day…read more The vet tech that did Kiki's intake on the morning of her appointment was amazing and really put me at ease What I appreciated most is how the vet techs cared for Kiki-Kugel like she was their own dog

Excellent care. Kept us informed step by step. Very detailed and caring for our pet. the care…read morethey provided to my pet.

They were excellent. My cat passed away due to heart failure …read more I needed a vet after 1 on Saturday and they were there for our cat and me. They were comforting and well trained for the moment. I strongly recommend them.

From arrival to departure, the entire staff provides a highly professional and welcoming…read moreenvironment. Excitement takes over the moment we pull up; my little boy actually leaps out of the car and races for the front door, eager for the warm attention he always receives. Dr. Katie and her staff are fantastic, maintaining high professional standards while working directly on the dog's level on the floor. Luca genuinely thinks it is playtime while Dr. Katie expertly examines him through interaction and play. Hearing from the staff that my pupper is such a good boy during treatments--and doesn't even blink at vaccinations--provides total peace of mind because it is clear he feels completely safe in their hands. Entrusting my little guy to their care is consistently an A+ experience.

It is with a heavy heart that I write about Dr. Douglass Hambright's retirement at the end of this…read moremonth. Over the course of my lifetime, spanning seven beloved dogs over the past 30 years, I struggled to find the perfect veterinarian--moving from practice to practice until, over 20 years ago, I was lucky that I found Dr. Hambright and his practice. Dr. Hambright has far exceeded every expectation I ever had for "the perfect veterinarian." His unparalleled knowledge and compassionate bedside manner have been a source of comfort and trust for both me and my pets. It is difficult to imagine finding another veterinarian who matches his expertise, earns my trust so completely, and whose practice embodies such excellence. While I wish Dr. Hambright a well-deserved and joyful retirement, his absence will be deeply felt by all who have had the privilege of knowing and relying on him. He is truly a gem in his field, and his friendly demeanor and exceptional care will be sorely missed. Thank you, Dr. Hambright, for over two decades of outstanding service and dedication. Your impact on the lives of so many--both human and canine--has been immeasurable. I am forever grateful. Enjoy your retirement with good fortune, happiness, and good health.

Very busy, difficult to get a timely appointment. While I have appreciated the veterinary service…read morethey provide, the wait time for an appointment is way too long.

Don't ever book your animal for this vet. The miscommunication is ridiculous and they don't listen…read moreto anything you have to say.

Our cats, Izzy and Shai, have their routine appointments at Boyd's and we've always been very…read morepleased with the care provided to them. Boyd's has a calm and comforting atmosphere with a spacious waiting area and a friendly front desk staff. Appointments run on time!! Yay!! No long waits with cats in carriers wanting OUT. NOW! Their exam rooms are *always* immaculately clean...the veterinarians handle these two squirmy boys gently while undertaking thorough exams, giving them vaccinations and making helpful suggestions to keep our ornery critters healthy. The price? Very reasonable for the high quality of the services performed.

I had my first visit today for my cat with Dr. Heller and she was amazing. Her assistant was also…read morevery sweet. They both had a gentle touch and my cat surprisingly was cooperative. Dr. Heller was very thorough and detailed. 10/10! Even the receptionist was nice and Small Door submits to my pet insurance which is a HUGE plus! I will definitely be back with my other cat and I highly recommend this place.

Sick cat's test results not released timely. I had sto spend $$$$ at the emergency hospital and…read moreshe ultimately died.

Overall, we had a decent experience getting a doggy check up at Wheaton Animal Hospital. Dr…read more Johnson and the vet assistant were very professional and provided great advice for our recently adopted pup. Both were very easy to speak to. Also, I really appreciated the fact that they did not try to recommend (rather force) 80 million "unnecessary" things for our pup. For the most part, making an appointment was fairly simple and we only had to wait about 1.5 weeks for routine checkup. Similar to other places, you have to provide a deposit to confirm the appointment; I think the deposit was around 88 bucks. Unfortunately, I don't believe they have an online system for making appointments so you would have to call for scheduling. I think this was fine, but since you have to pay a deposit to confirm your appointment, I prefer not giving my CC number over the phone. But, hey, it is what it is. For the most part, check in was easy. However, I have to admit that I was slightly annoyed bc the receptionist indicated that the office had not received our dog's health records from his prior vet and animal rescue. About a week prior to our appointment, I emailed the documents and even called a few days after sending these documents to confirm receipt. That said, the receptionist mentioned that the office recently switched to a new system, so I'll brush that off as a technical glitch. Also, since this was our dog's first visit, I don't think we will need to worry about this in the future because he now has a record at this animal hospital. But if you are a 1st time visit, definitely call to confirm receipt of your animal's records and maybe even bring a hard copy with you to the first visit. My experience was vets in the area is limited. However, I thought the prices here were a bit cheaper than the previous vet we visited. Oh! As of July 2025, 1st timers will receive a $50 discount.

The Wheaton Animal Hospital was a great experience and I did my research before going. I wanted to…read morefind a place that felt like a compassionate community clinic. My dogs our my friends and family. They know they are part of my life and not a number. What we found here was a fun and skilled staff with online booking and transparent pricing. The staff was so friendly to my little/big guys! literally, I have a 15 year Boss Pomeranian and a 75 pound Staffshire mix( they are such an odd couple). I felt the veterinarian Dr. Gary Schwartz and the staff were so helpful. I asked his advice on a very different topic for my older pup and I felt confident in his response. I like the atmosphere and the ambience. Would recommend!!

I was so nervous about leaving my cat with a pet sitter for two weeks, but I'm so happy that I left…read moreher in the care of Mack and Royal Pedigree. I received daily photos, updates, and messages through their message interface, which only reassured me that I left my furry girl in caring hands. If you're looking for professional, reliable, and caring pet sitters look no further. RP is the best of the best!

We used Mack to check in on our cat daily while we were on a trip. He came out and met us before…read morewe left and got all the info he needed, and then came each day we were gone and fed our cat, gave her fresh water, cleaned the litter box and played with her. He sent us daily email updates, and brought in our mail. Our cat was happy and well taken care and you can't ask for more than that. I highly recommend Royal Pedigree and Mack!