I was traveling from out of town and headed overseas with my pup. The staff at Per Dominion were extremely helpful in getting the paperwork needed for travel. read more

I took my dog Cornelia (5lb Maltese) to Pet Dominion when she couldn't stop scooting her butt on the ground. When I brought her into the cage to drive over, Cornelia wouldn't stop crying and I was very worried given this was the first time I saw this happen, and didn't know how serious this would be. However, when we walked in, Dr. Brody and his team put us and Cornelia at ease. He was extremely empathetic to the situation we were in, and his team engaged with us with a calm confidence that made me realize things were going to be okay. When I picked up Cornelia after the visit, I even saw her licking Dr. Brody's hand, which she only does when she likes someone. In a high stress situation, Dr. Brody and his team handled the situation with professionalism not just for my pet, but for me as well, and that shows me a mark of a good vet who knows how to balance all aspects of pet care. I will gladly return, knowing that Cornelia would be in both good hands and with her new friend! read more

Pet Dominion - Cornelia feeling better after seeing Dr. Brody! - Veterinarians Near Me - Rockville, Maryland

I never thought I would ever be here giving a less than favourable review of my dogs vet, but sometimes getting a candid review that hits square in the face wakes people up! I have been taking my dog here for years and he always enjoys it and the staff are always great, but the management obviously is not keen on customer retention. I am in the business of keeping friction out of the processes we all deal with and leveraging technology is helping and here is my recent experience! My dog needed a prescription refill so I do what I always do - I called Chewy on-line prescription service which I have used for years. I received a call this morning letting me know that PD only does physical scripts and I needed to get a script and then send it to Chewy! Are you NUTS! PD is obviously not into customer expansion or retention because that broke the camels back! I just got a new vet and they cannot understand why PD would do that, but they don't care they just got an new customer and patient. This was self inflicted stupidity if you ask me - creating convenience for the customer is how you grow and retain customers and not the latter. This message goes directly to the owner and management and not to the staff! The staff are great and have always been wonderful to work with and I feel bad for them because they have to deal with pissed of customers due to idiotic owner/management decisions that do not benefit anyone. Management needs to get their heads out of their derrière's or this may become a trend! I am not happy at all that PD has not kept up with current trends and technology and that leads me to believe that other things may go south as well...not gonna be around for that to happen! Very disappointed! read more

Our dog needed surgery to remove a fatty lump that weighed 3 lbs, plus two other smaller masses. Dr Brody and his team are the best! Our dog is doing great, no seepage from the stitches, and clear instructions were provided for aftercare. I received a call before, during, and after the surgery with plenty of information. That - as most people know - is not always the case. Great work!! read more

We've been taking Murphy to Pet Dominion for daycare and Vet services for years. He always comes home happy. Recently had his teeth cleaned along with some minor surgery (growth on eyelid biopsied) and was very appreciative of the care he got and the followup thereafter. He's 11 1/2 yet has the energy of a pup so he's fairly high maintenance ( lol, staff understands). Thankful for the kind staff always!! read more

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I am writing to express my concern regarding my recent appointment experience. Three days before my scheduled appointment, my credit card was charged $85. On the day of the appointment, due to heavy rain, I called to inform the clinic that I might be running late. During this call, the staff member I spoke with told me I could not keep my appointment and stated I would be charged again. Her tone was very rude, and she hung up on me. I called back to speak with a manager, but was placed on hold for approximately 45 minutes without resolution. I find it unacceptable to be charged in advance, refused service on the day of my appointment, and then told I would be charged a second time. I kindly request: An explanation for why my credit card was charged before the appointment. A refund of the $85 charged, since the service was not provided. Assurance that such treatment will not happen in the future. I appreciate your prompt attention to this matter and look forward to your reply. read more

Our doggy has been going to Pet Dominion for daycare, boarding, and vet appointments since we got adopted her almost five years ago. To say she loves it would be an understatement. As soon as I pull into the lot and she realizes where we are, she starts whimpering to get out of the car, leaps over me to get out, and drags me to the front door like her life depends on it. When we could enter the building (pre-covid) she'd try to make her great escape into the daycare section anytime a staff member opened the door. When it's her turn to go to be escorted into daycare, it's "bye mom!" as she happily trots down the hall. She also goes crazy for the staff, and she doesn't like anyone except mom and dad. She's a special emotional needs dog and I feel that the staff do a good job of monitoring how she's doing, including which dogs she plays well with. They also keep an eye on her when she's in boarding. For example, one time I picked her up from boarding, a staff member told me that they'd noticed she'd been doing her business more often than usual while there and to keep an eye on her at home to see if it was an indication of something more serious or just an adjustment to being away from home. I can say from growing up with dogs that the majority of boarding locations don't notice those sorts of things. Overall we've been very happy with Pet Dominion and we even (half) joke that no one on the staff can ever leave and that we can never move. read more

We used to love Pet Dominion, especially Dr. Bethany Falter! We have been coming here for over 15 years with our various pets. However, our views have changed over the past several years. My dog recently received routine vaccinations at Pet Dominion. Since then, he has had diarrhea many times for over a day, and even in the middle of the night, as I write this review. He was very healthy when I took him in but came back sick. I called Pet Dominion and was only told to give him a probiotic supplement. There is no explanation about it at all. read more

We've been taking our cats to Pet Dominion for years. They are helpful, knowledgeable, and kind. On our most recent visit, we took our senior kitty for his 6 month check in and Dr. Brody took extra time to make it a sweet memory for our entire family. We really appreciate the compassion and kindness that he showed that day. After that, it would be a very hard to leave Pet Dominion for anywhere else. read more

Amazing staff, amazing services. Whenever I bring my dog in, I can rest assured knowing she is in the best of hands. For me, this is extremely important as she is my world, and I would want her to receive only the best care possible. Dr. Brody always makes the effort to ensure that my questions and concerns are addressed. I will always choose Pet Dominion for life. Thank you, Dr. Brody and team. read more

We are so grateful to the team at Pet Dominion especially Kat & Dr. Franco. Our fur baby, Otis, suddenly became profoundly ill last week. Were it not for the swift action and compassionate care of the Pet Dominion team, he would not be here with us. We are so grateful for PD and the fact that our baby is on the road to recovery! read more

Pet Dominion - Otis - Veterinarians Near Me - Rockville, Maryland

We went in for our dog's annual exam in May. Now, in June, we are trying to fill his heart worm and flea medication but was denied the prescription because he is due for a worm test in July. This is bull since we were just there and they didn't tell us we will not be able to get his medications without the test. Had we known this, we would have prepared for it. Our dog is currently traveling with my parents out of state. Now we have to find a new vet where he is and pay for exams that he doesn't need just to get his pills. I will not be using this vet again. Edit: received a call from the manager and she was very apologetic of our experience. She stated that since his test wasn't due until July, the prescription should have gone through. She will also use this case as a training opportunity for her staff of what is permissible and what is not, and the lack of communication on impact to us with upcoming tests. I've changed the rating from 1* to 3* due to their willingness to set things right, the review would have been higher had we not need to go through the hassle in the first place. read more

Joe provided excellent customer service sending exam history. The staff are friendly and professional, We're clients for years.

I have mixed feelings about this veterinary office. On the one hand I think Dr.Brody is extremely pleasant and actually cares about the animals. On the other hand I am not pleased with how they conduct business. My dog was bit in the mouth during a routine visit, to no fault of the vet. The owner responsible paid for his antibiotics and anti-inflammatory medication. However, my dog got extremely sick from the antibiotics prescribed, and I had to come out of pocket for this expense. Previously, they said they would put a note in his profile so that we are directed to a room to avoid this situation. That never happened when visiting. I really would have appreciated a reduction in price for the follow up due to the circumstances which this bite occurred. My second negative experience was enough for us to say goodbye. We scheduled a neuter procedure and were quoted $600.00. I agreed, put a $200.00 deposit down and paid for the bloodwork. We arrive to the clinic at our scheduled time and my dog is weighed, I am struggling to get my dog on the scale and the vet tech does not assist. I brushed it off and we are taken to the room where I am quoted $915-$950. I am told this is standard for a dog his size for reference 66-69 pounds he is a golden retriever. If that was the standard price then why was I not quoted the standard price? That is $300 dollars more than what was quoted. If I was quoted nearly a thousand dollars I would have politely declined and got quotes from other clinics instead of going through the motions paying for services, waiting all this time to have the procedure done and taking time off of work. They stated they emailed me a copy however, they misspelled my name on my email, which is weird because my name is spelled correctly on the invoice. A careless mistake that lead to surprise charges. There was no manager available to discuss which was upsetting. A manager or assistant manager should be available if procedures are scheduled to avoid situations like this from escalating. I hope they are willing to issue a refund for the deposit and lab services otherwise I will have to dispute with my credit card company. I was reading reviews similar to my complaint in regards to up charging and was hoping this was not the case and decided to give this office a chance but so far this office has lived up to the reviews. Update: I am updating my review to include an additional star because the manager and vet did follow up with me. I appreciate them refunding my deposit and services for his dog bite follow up. I try to be understanding and maybe it is a lack of training. However, this was my experience. I didn't really appreciate the pressure to update my review as again this is just based on my personal experience, but I do understand sometimes that is just business protocol. I would ask for reconsideration once and apologize and not try to negate my experience. I think with the the proper training of all staff and some new business protocols this place could be good. read more

My one star rating is very generous. DO NOT TAKE YOUR CAT TO PET DOMINION. On Monday, I took my cat to Pet Dominion for treatment of a medical condition (constipation). She received treatment and I was to told to bring her back if there was no improvement. On May 31st, I was told via a voicemail if there was no improvement, I should bring the cat in for an abdominal x-ray. When I called for an appointment, I was told the doctor said there was nothing more she could do for the cat and to take her to the ER. Our cat has been a patient of Pet Dominion for 11 years. The ER repeated the treatment Pet Dominion gave the cat on Monday at a much higher ($1,600) cost. With no improvement, I contacted "A Cat Clinic" in Boyds, MD. Upon examining my cat, they recommended several changes to her medications. She is now doing better. Bottom line: If you truly love your cat, take them to "A Cat Clinic" not Pet Dominion. read more

I signed up my cavapoo for a Halloween party when she was 5 months. When I returned her paws were wet and she nearly jumped out of the techs arms to get to me. After research I discovered my pup was crated most of the day and did not attend the party. The posted over 60 pics on their website and not one included my pup. When I requested photos of her at the party, they could not produce any. They sent me two photos of her by herself with one staff member. They lied that she attended the party. When I complained to the manager, Rachel, she dismissed me by handing the phone to someone else. I also complained that they ignored my request by phone to remove her sweater. She was in the sweater all day. They said it was miscommunication. I talked with the owner; he did not intake accountability for their lack of professionalism, but instead made excuses for their lack of professionalism, and discussed their experience. Smh. The worse thing is when I ordered her monthly heart worm; and tic and flea prevention meds, they gave me the wrong meds for her size. THIS MIGHT HAVE BEEN FATAL HAD I NOT NOTICED. I wondered whether it was retaliation, because I complained. I emailed the Rachel, but she never acknowledged the email nor sent a single apology. They don't give a damn about these animals. These places think hey can treat your animal like trash because owners aren't allowed to come in because of Covid; therefore, you'll have no idea how they're treating your pet, before they walk out with a fake smile. Be careful when you bring your pet here. read more

Pet dominion deserves a complete 5/5 stars!! My cat sophie has been a patient of their hospital for the last 9 months and recently stayed in their lodging side for 1 week. The care i've witnessed first hand is incomparable to any other veterinarian i've taken her. The staff here is incredibly attentive, loving, and offers the high quality care I know my girl deserves. I was so nervous leaving her behind for a whole week because she is a shy girl, but she did so well! The staff took their time to make her feel comfortable, they kept classical music on for her the whole time, took her out daily to play on their cat condos, and let her do her favorite thing in the world: looking out the window :) They sent me these pictures during her stay and kept me updated throughout the week which really calmed my nerves as a nervous pet mom. It also made me feel a million times better knowing that her doctors and techs that she's comfortable with were there all day during the week incase something were to happen to her. There's no other place i'd trust more with her care. read more

Pet Dominion - My cat! - Veterinarians Near Me - Rockville, Maryland

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We boarded our two huskies for the first time last month and were really pleased with their care! One of our dogs takes medication for anxiety and doesn't warm up easily to people. During check-in, she growled at the tech who came to take them back. The tech handled it like a pro. She realized quickly that by befriending our other dog first, she was able to earn the trust of our anxious fur baby. One of the caregivers, Rial, was extremely kind and sent me an update during the week to set my mind at ease. During checkout, we received a cute "report card" highlighting their stay. We would definitely use them for boarding again! read more

DO NOT TRUST THEM WITH YOUR PET!! Our dog was injured in their daycare service due to lack of oversight. Their vet service is horrendous. The techs are impatient, rude, poorly trained and slow. Their doctors aren't great either. They have incorrectly diagnosed medical issues resulting in death. STAY AWAY. read more

First checkup went well and the veterinarian was knowledgeable and nice. The purpose of exam was to set up a teeth cleaning for my cat. When I received the quote for the teeth cleaning it included a surgical procedure that was unnecessary and made the overall quote seem much more expensive than it would have been for just the teeth cleaning. I had no way of knowing they threw in this extra procedure that the doctor mentioned but I expressed no interest in. Overall, it was a miscommunication, but it could have been avoided if they just listened and communicated better. If they did what I asked, which was a quote for teeth cleaning the whole misunderstanding would not have occurred. I will continue to update my review accordingly, but such poor communication early on is not a great sign. read more

Pet Dominion - Veterinarians Near Me - Rockville, Maryland

Be VERY careful with this place. Will sound confident about what they are saying even when you prove they are wrong. They will charge charge charge, and regardless of how bad things get, the best you'll get is "i'm sorry". I've heard some pretty bad stories from friends and neighbors too. Many people seem to have a pretty bad experience here. read more

Pet dominion has gotten really careless and poor management recently, I was bringing my 4 year old frenchie for 2 years for daycare & check ups and there was an incident where one of the staff members came from behind him and unprofessionally and surprisedly put on his harness and my dog snapped at the staff member and next following day the manager wrote me a email stating that we were not welcome anymore and have to find a new daycare. My dog has never had a history of being aggressive and now he is being punished. The way the management handle the situation was very careless and unprofessional. Her and I yelled at each other over the phone trying to tell me MY DOG IS NOT ALLOWED BACK and that all the staff members were not comfortable with my dog, Monty is a 35 French bulldog that has never been the aggressor and if he was why would he be allowed there for 2 years?! The manager didn't even follow up to see what she was going to do after talking to her staff and maybe Monty could come back that maybe that was a accident because they know my dog is not a bad dog or is aggressive to the point he is not welcome at daycare. It's been hard for me to find a new daycare since a lot of day cares don't take dogs that are intact. Another story, my other made an appointment with the hospital to get my dog ears cleaned and me not knowing it was pet dominion looking at my dog.... They asked for a deposit up front which never heard of and after my dog came home from the appointment he started having more issues then before he went in for his check up. He kept throwing he's head back like his ears were itching and more scratching. I didn't change anything with my dogs diet or even take him anywhere besides just being at home. Then when I called pet dominion to let them know they asked me to send a video of him trying to scratch his ears. So I go to pet dominion, the vet sees him no infection but they take him to the back for a few minutes and said he is fine but later that night he started developing more itching behind his ears and eventually he got a rash on his that started to bleed. I called pet dominion and left a voicemail and it's been almost a week and nobody has called me back. On top of all this Pet dominion was blowing up my phone saying I forgot to make a payment for the last visit! They're crazy just treating clients poorly and just taking our money and nothing getting resolved! I deserve better than this... after bringing my dog 3-4 times a week and referring them to all my friend who have dogs. This place doesn't care about your pet just want your money! Forgot to also mention 3 times they brought my dog out with urine on his behind and I had to bring him back so they can give him a bath. Other time I asked pet dominion to give him a bath and they brought my dog out wet during the winter! Pet Dominion is just getting worse & worse as the years go by stay away from this place if you care about your pet. read more

Pet Dominion - This is the rash and redness he started to develop after leaving pet dominion. Still haven't received a call back from pet dominion. - Veterinarians Near Me - Rockville, Maryland

I rarely write a poor review of a business, but it is necessary after an egregious error. We recently took my daughter's cat to Pet Dominion for 8 days of boarding while we were on a trip. The cat is 7 yrs old and takes a number of medications. I told them this when I made the appointment, and they sent me a form to complete. When I asked if I needed to fax or email the completed form back, I was told just to bring it when we dropped him off. We dropped him off with the form and full bottles of his medications in case we were delayed. They brought him out to the car when we picked him up but without the medicines. When I asked for them, I was told there was no medication in the record. I explained the dropoff, and and for the next 45 minutes I sat in my car having multiple conversations with staff who insisted they had no record of any medication. Finally I spoke with the manager, who located the unused medicine. She apologized, refunded my money, and promised there would be an investigation. Thankfully the cat was fine, and it didn't cost us in money or the cat's health. But this was a terrible mistake on their part, which I hope doesn't happen to anyone else. read more

I recently boarded my two small dogs (Stella and Vinny) while my husband and I went on vacation approximately 2 weeks ago. I had heard good reviews of Pet Dominion for boarding and day care from friends. I went for it! I am unsure what when on inside the place but I have never seen my dogs so excited to leave. When my dogs got home, they each drank a full bowl of water each, which makes me think they did not have adequate access to water the day before (Sunday) when the place is closed. Stella was also completely stained yellow on her chest and front legs (it still has not come out despite 2 baths and grooming). We all know what yellow comes from-pee! Stella also had dry matted stool all over her butt and anus that I shaved off. I did not opt for a bath since I planned to take them for grooming the next day after pick up, but still...The dog should not be left soaked in urine-enough to stain-and with dry stool on their coats. Someone would have to be blind not to see this. Stella also had a cough when she got home. Both dogs were extremely lethargic and unhappy for 3 days too. I understand there is a risk for these type of things when boarding dogs. Luckily, Stella is feeling better and does not require at medication. Would I recommend this place? Probably not especially for the $1100 price tag. read more

I am newish to the area and was looking for a vet. I called several places and was met with either rude people, unhelpful people, places that were not accepting new clients, and places that were booked for months. The staff and Dr. Brody at Pet Dominion were kind, professional, thorough, and were able to see my cat quickly. I am happy with my experience! read more

We have been using Pet Dominion services for over 5 years and overall impression is pretty good. The place is not impeccable but clean enough to feel comfortable when we bring our Yorkie for her checkup or immunizations. The staff is helpful, friendly and accommodating. The only thing is that it seems like every time we visit, there is a new vet and a new assistant and that is a bit disconcerting; if it is a good place to work it is a good place for our pets. We didn't use boarding, so I can't comment on that. Yorkies have genetic GI and dental health issues, so we had a few dental cleanings and tooth extractions done. Everything went well and was always taken care of nicely and professionally. When our pup was just 1 year old, she had some serious digestive problems. Sometimes she refused to eat, sometimes she was vomiting in the morning. We couldn't figure out what's wrong; all test results were negative. During one visit, we were talking to a veterinarian assistant and she suggested to try feeding her smaller portions more frequently and to give her a little snack before bed. The idea was that she might be getting hungry in the morning and her stomach acids made her nauseated. That was so extremely helpful! Unfortunately, I don't remember the name of the person to thank her publicly. Since that time the problem was solved and she never got sick in the morning. We do make homemade stew for our dog and that's all she eats, but that's another story and would be a review for a grocery store where we buy all the ingredients. Pet Dominion is a good place and I'd recommend it to others. Price wise they are probably all the same. I wish it would be more affordable, but let's be realistic: clean, professional, good reputation AND affordable? If someone knows that place, please let me know. read more

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After many good years of using Pet Dominion, I have to say they now seem to only care about money and not pet welfare. After our last visit and a bad reaction our dog had to vaccines, they did not followup properly when I called in multiple times and visited in person to complain about my dog's problems after the 4 vaccines (which they said to call them if he had symptoms like he did). This led to him being weakened and dehydrated after which he fell and slipped a disc. I took a healthy dog to them and now now I have a very injured barely mobile dog. My wife wrote a bad review on yelp, and they called me about the review. When I explained the situation and why my wife left the bad review they said they were cancelling my followup appointment since we were not being good customers. Now, in the middle of dealing with a sick, diarrhetic, spinal injured dog I cannot keep my followup appointment to see if he is healing and have to find another vet with no notice. I was not planning to stay with them but did want to at least see him through his current critical time without also shopping another vet. Horrible to see people who only care about money and 5 star yelp reviews and not caring for pets who are injured at least partly due to their inattention to details. read more

I have two dogs and two cats. All animals use their vet, my dogs have utilized boarding several times, and I attempted to utilize cat boarding, but was denied due to their unwillingness to confirm vet records with the local humane society. Pros and reason for the two stars they are getting: Convenient one-stop shop and your pets will be safe here. Cons: Beware the nickle and diming!! There are hidden charges on many of their services, particularly as it relates to boarding. They do not clearly display the costs of their sometimes mandatory, sometimes not, add-on packages. They act annoyed when you ask to see a breakdown. They frequently do not give you all the information you need to know. ie. Boarding is an extra $30+ per night per dog on holidays because you are required to add-on their gold package. They don't tell you that up front. The practice is deceptive. This place also does not keep good records, you often have to tell them the same information everytime you go. I have an adopted cat that they swear needs a booster, but they refuse to call the humane society to confirm that the cat is in fact up to date on ALL vaccinations. They have copies of the records! Is it laziness or an attempt to collection more money? They have no problem giving my dogs vaccines, but somehow I need to pay for a heartworm test AND an exam for them to "refill" my dogs heartworm and flea meds.... Which they are currently up to date on. It boggles my mind. Overall the customer service is severely lacking, even though they have MANY front desk staff. If you are in a pinch, and are willing to cross any hurdles, financial and otherwise, they put in front of you, your dogs will be safe and happy. But based on my 6-8 experiences, I cannot recommend Pet Dominion due to poor record keeping, hidden fees, and the ridiculous per night cost of boarding. read more

I love this place! They keep it nice and clean. The staff are always friendly and they take really good care of my puppy. Cyber loves caming here .specially pool day Thank you pet dominion read more

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I took our Boxer-mix to get her 6 month Bordatella. The vet-tech called me for a review of "Gigi", how she was doing, type and amount of feeding and so on. I would like to have done this from home, as it was, I was trying to "juggle" the phone and Gigi, not an easy task. I had given a credit card that was charged $62 the week before. I understood that some folks don't follow up with appointments. The vet called me to say that, besides being "energetic" that Gigi was fine and appeared healthy. She recommended a "Lyme Disease" vaccine, and I agreed. I was told that today's visit was $127 (Reasonable, I thought...) What I found to be the case, this didn't include the $62 charge that I authorized the week before. The total charge was, therefore, $189. This seems a bit excessive and I plan to ask why I was charged $62 twice, on the invoice. Overall, I was OK with their services. read more

Great experience as new patient. Prompt service, very caring and great satisfying conversation with the Vet.

In hindsight I am very sorry I took my beloved dog to this veterinarian practice, which was recommended by friends. Every time we boarded our dog there during our annual vacation, she had to be hospitalized and we incurred thousands of dollars. Additionally, one time I took my dog there because she had a small growth on her cheek. They proceeded to pull several of her teeth out! And me, the naive customer, always thought well the vet must be right... Another time, i took my dog in because she had something in her ear that was bothering her. The vet simply yanked it out of her ear, instead of delicately trying to dislodge it. After 8 years and not knowing better, we left that practice -- good riddens! read more

I used Pet Dominion when experimenting on daycares for my German Shepherd. Overall, I would say it is a great experience, so do not let my 3 star review defer you. I would say for many dogs, this dog does the trick. They have an amazing staff, and if your dog is not spayed/neutered, they organize the playtimes to avoid any issues perfectly. Overall, I am impressed by the organization and professionalism of this business. The one thing that really got to me is that my dog spends a large part of their day in a kennel, with only a few play times. As a German Shepherd owner, I know my dog needs a full day to come home tired and happy. Mine was obviously very happy to meet new friends and have some fun, but I cannot say she was tired after spending a large part of her day in a kennel. German Shepherds need much more (as I walk her 3-5 miles a day). Overall, great place, and I may consider them as a vet in the future, or possibly even for boarding. :) read more

I never wrote a review before but I feel Pet Dominion deserved this and much more. This is the best place to take your four legs best friends, they are friendly and professionals, we brought my lovely dog here for a treatment after he was run by a car, he felt welcomed with the warm and professional treatment he could feel those good heart people. The prices are very accessible and fair. I'm very glad we finally find a great place like this!! read more

Pet Dominion - Tony said thank you and God bless you all. - Veterinarians Near Me - Rockville, Maryland

I've been with Pet Dominion for almost 20 years now. We took my old dog there from about 2001 - 2015 (when he passed). They saved his life in 2006 diagnosing him with meningitis when other specialists couldn't figure out what was wrong with him. They are always very thorough and on top of everything!! I got a new dog last year and went to a different vet solely because of the location where I live now. After 6 months I went back to Pet Dominion, because they are the best. My dog had been losing fur on his neck for months and 2 different vets couldn't figure out why. One visit to Pet Dominion and he was diagnosed and his fur grew back in 2 weeks!!! Highly highly recommend!!! read more

Dirty, smelly and the dogs only get 3 hours of playtime at the daycare and are crated for the remaining time!!!! I didn't realize this right away, so I sent him for a second day. He didn't want to stay (VERY unusual behavior), when I picked him up he smelled like poop, he was depressed and sad. I gave him a bath that night and noticed a scrape on his leg. NEVER AGAIN! That said- the front desk women are sweet and the young doctor that gave him the shot was kind. I don't know about the handlers, but he wasn't happy. UPDATE: Dr. Bassett just called to explain why they do things the way they do. I can respect the effort, until he told me he wouldn't refund the 1/2 amount for a 2 shot series (canine flu is required and I will not go back for booster despite having paid). He won't refund unless I take my Yelp review down. He proceeded to tell me I have a personality issue. Nice. Great customer service. I will say again, the vet that treated Navi (my dog) as well as the girls that work the front desk were all very nice. My issue is not with them. read more

We went in for rehab, but had to have a check up. The vet proceeds too run test after test after being repeatedly told we have a primary vet and we do not need any tests run (he had surgery and a complete checkup 4 weeks ago). After telling us that our visit would cost $125. The managed to bilk us for over $230. All for tests (ears, heartworm, etc.) that we explicitly asked not to have done. The surgery was on his knee. Update... Dr. Bassett called to personally clear up the issue and resolve the matter. We appreciate the time he took to do this. You don't see that from the larger establishments. Thank you! read more

If I can get give zero or negative stars I would. Pet dominion is all about taking your money. BEWARE of this vet clinic! I typically do not give reviews but thought consumers need to be warned of Pet Dominion. We have been going to this clinic for over 15 years and when I called recently because my dog had an emergency, difficulty and rapid breathing, I was told they could not see him because they were fully booked. I told them I prefer to see one of their vets because they have my dog's medical history and asked if the could make an exception. I was told they would call me back. After waiting for a call back for 3 hrs, I called again, only to be told they would not be able to see my dog. I could not believe that after 15 years of being a customer, they would not make an exception!! We then rushed him to a pet ER where we were advised that likelihood of successful treatment is slim. This was a shocker to us because just a month before, we were at Pet Dominion where he was examined for the same rapid breathing and was prescribed medications. The visit cost us about $900. We were never informed that his chances of getting better was slim. Again, they did this just to charge us an enormous amount of money. To top it all, the vet asked to see him again for a follow up visit in 3 weeks. We returned after 3 weeks for a follow and paid $200, again not being told that his days were number. A tech then called after the f/u visit to say my dog is due for heart worm and influenza vaccines. We took him back and got the vaccines. Again, not knowing that his days were numbered. Sadly, Our dog was put to sleep at the ER on the day we rushed him. To all pet owners, go somewhere else to get your money's worth. Do not trust Pet Dominion to truly care about your pet. This clinic is all about making money and getting your hard earned $$$$! read more

This place is amazing !! I've been taking my one and a half-year-old bichon/Shih Tzu, and everyone is great with him !! They are caring, accommodating, and patient. They answer all your questions and also make you feel like your dog is part of their family. I'm going to miss the staff and veterinarians. Thank you all!!! read more

Dr. Brody and his team have been so wonderful to our dog Jelly! We took him in for his first appointment at this clinic when he developed pain and irritation in his eye. Dr. Brody was very thorough with his diagnosis and even made time for a follow-up appointment when he was already fully booked. Though we couldn't save our dog's eye in the end, Dr. Brody made sure we had the help we needed to find a specialist and even made calls on our behalf to an ophthalmologist. The day after our appointment, we also received an email from the staff checking in on Jelly which was very kind. We 100% recommend this clinic! read more