He came out the same day I put in my request and had my problem figured out (a defective water…read moresoftener leaking the small beads) very quickly. I was fully prepared for a much larger issue and much larger bill. The price was fair for how he was able to fix my issue. I have another project I want done soon so I will definitely be contacting him again.

Flat rate quote helped. Great communication and work was done correctly the first time.read more

Beware: Texas Premier Plumbing Did Not Complete the Work They Claimed…read more I hired Texas Premier Plumbing twice to tunnel under my home and replace all cast-iron plumbing. Both times, I was told the work was complete. A few years later, I had another plumbing issue, only to discover that cast-iron pipes are still under my house -- meaning the work I paid for was not fully done. When I tried to address the issue: * Phone calls were ignored. * Emails went unanswered. * When I finally called from a different number and asked to speak to the owner, I was repeatedly given the runaround by the receptionist, probably the wife. Once she realized I was recording the call (for accuracy), she hung up on me. Now, they won't answer at all. This level of dishonesty, unresponsiveness, and avoidance is completely unprofessional. I'm escalating this matter to the Better Business Bureau and considering other options. If you're considering using this company, I strongly recommend you think twice. I trusted them -- and they failed me.

We have had 2 great experiences to date (hence 2 stars rather than 1)…read more We had a leaky faucet and booked an appointment with Leo 2 weeks in advance to fix it. My wife rearranged her schedule for the week and we had an 8 am-12 pm slot. However, it appears that, despite booking two weeks in advance, Leo was assigned to a (more financially lucrative for the company?) plumbing emergency and, in fact, was not able to make our appointment at all. No one else was sent to replace him and, unfortunately, I have work at 1 pm. Very unprofessional scheduling experience although Leo is an excellent and honest plumber.

Superb customer service and quality work! I had a clogged toilet and they fixed it in no time!…read more Shawn was very helpful and informative. Book them if you have any plumbing needs.

We had a shower that wouldn't drain even after snaking. So we had Yelp match us with a professional…read moreand they did a great job, because this company was wonderful. First Sean (or Shawn? Sorry) came out to assess the damage with a better quality/more powerful snake. Then he realized he was going to have to bring in the big dog equipment and would have to come back the next day. As promised, he was back first thing this morning with extra equipment and an extra guy. They were here for maybe an hour and our shower was draining again! Both guys were incredibly courteous and kind and explained what they were doing throughout the process. And I don't know how much money this usually costs, but the price did NOT break the bank, which was a huge relief during the holidays. Will definitely be calling them out for any future plumbing issues!

Express Hydro Jetting was outstanding. I needed my main drain lines replaced due to severe root…read moreintrusion, and after a really bad experience with another company I found on Google that was predatory and trying to overcharge me, I'm extremely glad I trusted my gut and declined. From the start, he was professional, transparent, and communicated everything clearly. No scare tactics, no upselling, just honest explanations and fair pricing. He went above and beyond to make sure the job was done right and that I felt comfortable every step of the way. Hiring contractors can be stressful, but this was the complete opposite experience. If you want someone ethical, skilled, and trustworthy, Express Hydro Jetting is the one to call.

Brandon was great! I had a broken garbage disposal that I needed replaced and requested a quote…read morethrough Yelp. Brandon messaged me within a few minutes and showed up the very next morning. He communicated clearly with me throughout the process, was friendly, and price was fair for the job. I hope I wouldn't need to use his services again, but if I did have the need to, I wouldn't hesitate reaching out to him again.

John was the first to respond and make himself available for my emergency plumbing request sent to…read morevarious businesses via Yelp on a Friday night. I sent him a few pictures of the leak prior to the appointment and he was able to give me a ballpark estimate right away. He kept up good communication via text message and arrived punctually. During the job he was honest, professional and thorough, making sure that everything was good to go before leaving. It was pretty clear that he enjoys the work that he does. When the water pressure dropped again a few hours later (which ended up not being his fault), he came back out for free and stayed for as long as it took to identify and fix the root cause of the issue. He was happy to answer all of our plumbing-related questions and offer advice to prevent these issues from reoccurring in the future.

Jordan Reed was very responsive literally responded the same day to my Yelp request and was able to…read morecome to my house and replace my pipe in the side of the house the very next day. He called an hour before coming to the house and explained what was wrong and helped me understand. He provided a year warranty if anything was to go wrong and went and got the materials the same day. Him and his team got the job done really quick and showed me the fix and how to handle things in the future. I would recommend Jordan and his team for fast and quality work and will use them for anything in the future!

After Winter Storm Uri, we discovered five different kinds of pipes in our house. All five had…read morebursts in them. Because of the extent of repairs needed, we decided to just go ahead and repipe the whole darn house and from start to finish and HaLo was phenomenal. As most of TX knows it's been hard to get a hold of any plumber, but Karen and their crew were remarkably responsive and got back to me when they said they would every time. We did have to wait a little to get on the schedule but it was for a reason I appreciated: while supplies were limited they were trying to help the most people instead of sinking all of their materials into one job. They helped me avoid cutting into wood paneling and built in bookcases that would have been a nightmare to repair by moving a hose bib. And when the job was over Nayar was very patient with me when I asked him to give me an overview of where all the lines were located in case I had to trouble shoot anything. Also, the employees who only spoke Spanish were so kind in dealing with my poorly mangled Spanish - So. Kind. It's been about a week since my job was done now, and all the lines are fully functional with no issues!

My experience with Halo was extremely frustrating. A drainage project that began around July 8 took…read moreabout a month to complete, leaving a trench around my home and delaying other work, including roofing, electrical, and AC repairs. The biggest issue was a nearly $6,000 change order for a bathroom drain addition that was clearly identified in the drain inspection provided to the owner before the project was quoted. That inspection recommended replacing both older cast-iron systems with PVC. I was told the report was not fully reviewed before the quote was prepared because the owner receives too many reports and is usually rushed. Unfortunately, that lack of review resulted in a major added cost. There were also property-damage issues. My sidewalk and sprinkler cable were damaged during the work. I had to push back repeatedly after initially being told the damage may have been caused by me or my subcontractors. Communication and customer service were also disappointing. I found the project manager dismissive, and my request for a site meeting with the owner after the first major issue was ignored. The project total nearly doubled. When I requested a resolution, I was offered a split of the cost of the quoting error rather than removal of it. On a Friday evening, I was told the error would be removed; by Saturday morning, I received a threat and a promise of a lien. I cannot recommend Halo based on the inaccurate quoting, property damage, prolonged disruption, and handling of these concerns.

Thomas was great! Thanks for the quick and courteous service. New toilet installed plus replacing…read moreour sewer line to the clean out on a weekend. It never seems to fail to happen that away, glad it was you who responded. Plus I didn't feel like we were taken advantage of, I feel price was very fair.

They gave me an appointment window of between 8 and 12 a.m. which leaves you just sitting around…read morewaiting. They didn't show up at all so continued to wait the entire day, wasted my entire Saturday. They did not have the decency to even call. I will find another plumbing service that respects their customer's time.

I couldn't be happier with the service Epic provided. He came out to repair a bathtub faucet that…read morehad been leaking behind the wall after I unsuccessfully attempted the repair myself. While YouTube can be a great resource, there are definitely some things that only come with experience and knowing the tricks of the trade. Christian (Epic Plumber) quickly identified what needed to be done, installed the new faucet correctly, and even verified the repair by using the access panel behind the tub to ensure there were absolutely no leaks inside the wall. That extra step gave me real peace of mind that the job was done right the first time. He was professional, courteous, and respectful of my home. One thing I especially appreciated was that he put on boot covers before coming inside. I don't allow outside shoes on the upstairs carpet, and without me even having to ask, he took the initiative to protect my home. It's becoming harder to find contractors who genuinely care about doing quality work and treating a customer's home with respect. Epic exceeded my expectations, and I would not hesitate to hire him again or recommend him to anyone needing plumbing repairs.

They did a repair and I wasent gonna originally leave a review as my situation was an odd one but…read morethey wanted to refuse doing repair after saying they could because they payment was coming from the company that caused the damage so for that I was treated rudely and with massive disrespect but I was in a bind and they were already on scene so I was able to get the people that caused the damage to call and they did the repair well I thought apperantly they put a bandage on a problem now just over a year later and their bandaid broke and they want to charge me a second time if I could give 0 stars I would ill be finding a way to contact someone ro get my voice heard you should fix things appropriately and stand behind your work for more then just 1 year now I gotta get ahold of the original company that did the damage and try to find a company that will fix properly

I recently had the pleasure of working with AAA Action Septic Service, and I couldn't be more…read moreimpressed! From the moment I called to schedule an appointment, the staff was incredibly friendly and professional. They arrived on time and were very thorough in their inspection and service. Sr. Tech Johnny took the time to answer all my questions, which I really appreciated. His attention to detail and commitment to customer satisfaction is evident. Plus, their pricing is fair and transparent with no hidden fees. I highly recommend AAA Action Septic Service to anyone in need of septic services. They truly go above and beyond to ensure their customers are happy!"

I moved to Cleveland in 2023. Setup service with AAA. They forgot to renew year 2, so I had to…read moreset it up again. Then year 3, this year, they did not return a call where I was asking about renewal and then told me they are not accepting new customers. My contract expired on 8/12 today is 8/28, I called two weeks ago to find out why they had not renewed, no one called me back but now they are not accepting "new" customers. I am not a new customer. I am a pissed off existing customer who is now becoming former customer. The administrative personnel have no clue what they are doing. I am moving on to your competitor. I do not recommend this service.

I requested service on July 27th and they came to fix our water leak July 28th. Service was fast…read moreand professional and will save us thousands. Thanks so much!

Last year I gave this company an unfavorable review because of the treatment I received from a…read moresalesperson who is no longer with the company. I contacted the company President, Brian Lincoln, and found him to be a very honest and compassionate individual who refunded, hours later, the amount of money in question. I wish to retract the unfavorable review I gave to the company as a whole due to the actions of one bad apple who taunted the good reputation of Redfin Plumbing. Over one year later, I am happy with the results of the job that was performed and I recommend Refin Plumbing Company.