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    TXC Technologies

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

    Services - TXC Technologies

    Data recovery

    Cloud services

    Telecom or network services

    1 More Service

    Web design

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    That Computer Guy - Sometimes, you have to dig deep to get to the root of the problem!

    That Computer Guy

    (9 reviews)

    Clear Lake

    My computer completely crashed on me. I am not a computer genius but I can utilize the basics with…read moretroubleshooting etc. I am quite efficient on the office suite of products. I use this computer for my business and all of my files and documents I use to manage this business are now locked out to me on this computer that would not boot. I am not a big business supporter. So Geek Squad and their lack of customer service was a BIG NO! I like to support small local business's. I had never needed computer help before. I found Chris from a quick search on Maps and Yelp. I called Chris and he was very quick to offer solutions and ideas to solve my problem. I dropped off the computer and left it to him to resolve while I was out of town. Chris was very quick, very responsive and was communicating options quickly. Essentially, within 36 hrs of dropping off my laptop, he had installed new hardware, software that he recommended and I approved. He stayed within my budget and his original quote. He provided me with a lightening fast upgraded computer, with all of my files and programs, turn key, ready to work on. I cannot believe the computer is the same I dropped off. If you are curious if you should call Chris for help with your computer needs/repairs, just make the call and let him work his magic. I am completely satisfied with the service and product. He is honest, quick, knowledgeable and has earned any repeat business I may ever need in the future. I am so glad I called and made the decision to use his business. 11 stars from me. Thank you again Chris.

    I ended up figuring the problem out on my own and not using his services, but he replied quickly…read moreand gave me a price upfront, and I respect that so I am leaving him a good review, regardless of not actually using his services.

    Best Buy Victory Lakes - Laptop in question

    Best Buy Victory Lakes

    (63 reviews)

    $$$

    I was on the hunt for a specific smart watch that I was going to be gifting as a retirement gift…read more When it comes to electronics, Best Buy has always been my go to store. Yeah I can find things online, but I'm old school, I need to see it in person and walk out with it. I don't trust half the delivery options out there either, especially when it comes to expensive items. I searched online and this specific watch was only available either in Gunspoint...I mean Greenspoint, or this location. Both are a drive from the Med Center, but this location was my best choice. I arrived and the lot was pretty empty. Inside, I got excellent customer service as soon as I walked in as no one was busy. I told them what I was looking for and within minutes, they already pulled the item out of their locked areas and delivered it to the cashier. There were a few people ahead of me and the line did move extremely slow at that point. I do wish someone would have assisted the young man checking people out. Extended warranties were offered as usual but I declined. I didn't feel pressured to buy any of the add ons. I liked that a gift receipt was also available upon request. Overall, this location is way out of the way from my home or work, but I loved how chill and not too busy this spot was.

    The sales associates are misinformed and has me. Out 600 dollars talked to the so called Manager in…read morereference to our purchase and was told that even though 2 of there employees verified I could bring back merchandise with in 14 days I was told by Cathy that sorry but I was misinformed by 2 of her employees I asked to speak to her manager and she said with horrible attitude No IM NOT GIVING YOU HIS CELL NUMBER!! I stated I never asked for his personal number I needed his contact info when she proceeded to state she was the only person I could talk to after I told her I wasn't leaving until I spoke to her manager when she said ILL HAVE YOU REMOVED FROM THE PROPERTY THEN ! THIS IS BEST BIYS CUSTOMER SERVICE TO ANYONE EHO THINKS OF PURCHASING FROM BEST BUY DONT !!!! ANY PLACE IS BETTER THAN THIS!!!!

    Best Buy Baybrook - Front of heating element

    Best Buy Baybrook

    (85 reviews)

    $$

    Clear Lake

    purchased w/d set GE PTW600BPR1DG & matching dryer on 12/06/22. Washer is extremely loud, basket &…read morelid had to be replaced, 11/23 and 4/25 respectively. BB replaced 4 pts at the end of my extended warranty in 1/2026, (front & rear bearings, dryer drum and heating element) instead of replacing the dryer after escalating the issue multiple times. The geek squad did the work and the problem is worse than it was prior to the two party team touching my dryer. I have sent multiple videos to the alleged supervisor, Patrick as proof of the problem and he never responded after his visit on 2/5/26. After numerous phone calls, the escalation dept scheduled two follow-up appoints, 2/21& 2/22, both were cancelled via text with no explanation. I was told that the work came with a 90 day warranty and BB is refusing to honor the warranty. DO NOT BUY LARGE APPLIANCES FROM BEST BUY. If you're so inclined after reading multiple negative reviews, DO NOT BUY THE EXTENDED WARRANTY FROM BEST BUY. purchase it when you get the offer in the mail from the manufacturer. ALWAYS DEMAND THIRD PARTY REPAIR. BEST BUY outsources CS, I have spoken to 2 reps in Guatemala, 3 reps in Panama City, Panama, 2 in Central America, a number of others that I never asked for their location, escalation reps allegedly in MN, Florida, and Chicago all suggesting they will forward my concerns about the inexperienced geek sq techs, asking for third party techs or a replacement to No Avail. The dryer has been priced at approximately $630; after sending out 4 techs and replacing four parts, it probably would've cost less to replace the dryer. Best Buy is refusing to uphold the 90 day warranty they promised. I would not recommend BB to anyone.

    In the midst of seasonal chaos and frantic shoppers, I want to commend LIZ, at Best Buy, Webster!…read moreShe went above and beyond to help me and my grandson this evening! My 13 yo grandson rated her setvice-on a scale of 1-10 - 3,000! She brought a ray of sunshine into what was shaping up to be a dismal disappointment! Liz, from the bottom of my heart, THANK YOU Terri & Reed Richison

    TXC Technologies - itservices - Updated May 2026

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