I've never encountered such a responsive, delightful and talented person! I am now using Craig for…read moremy soap labels and couldn't be happier with the personalized service! Highly recommend!!!

Craig is amazing to work with. He helped us improve the quality of our items needed to print. He…read moredoes a fantastic job printing workbooks, name tags, and table place cards. Excellent service and pricing!

They are too short handed and can't give us our package from Amazon. We went up there twice. It's…read moreaggravating that we get notified it was delivered and ready for pickup...yeah right!!! How about getting more help? We pay for a service we aren't getting.

As most others have experienced at this location i too am appalled by the unprofessional service…read morereceived at this location. Even the owner condones her rude employees acting unprofessional because it's done with her present. Im quite surprised UPS has not had franchise problems out of this location. There is no way they meet the bare minimum of customer service. I would love to see this store under new maangement. I would choose another location if it were closer, but im stuck with this nightmare. I too went in to return Amazon packages, and it feels like they despise anyone who does this here. Always, and i do mean always an unprofessional experience when at this store, even if just for dropoffs. Read the reviews on here before conducting business at this location and avoid it at ALL cost.

My fiancé and I stumbled onVivid Graphics and from the moment we walked in the door Ray was…read moreAmazing. He attentive, suggestive and respectful. He helped my fiancé's vision come to life. We will only be using Vivid graphics going forward! I've never seen my fiancé so happy with any print results until now. I'm a graphic designer but my fiancé is not and he took the time to explain to her what changes needed to be made to make her vision come true. Every time she spoke with Ray she felt more confident and knowledgeable about the design process.

Initially, I sent an email as instructed on their website. After several days and no reply, I…read morephoned. I spoke to Ray (who I believe is the owner) who explained he saw the email. He quoted me a price and 2 days later I emailed him the approval to do the job. I have spoken to him a couple more times since asking if he is coming and he always has said yes, "today or tomorrow". That was more than a month ago. If you don't want a job, don't accept it. Let the consumer continue shopping. Now, my time has been wasted.

I needed to apply my info to my Open House realtor signs which I inherited from an agent who was…read morebuying new signs. They quickly provided a quote and I okay'd it and they promptly finished it. Brady knows all iknds of stuff and can take your tequest amd get it done.

They got me out of a last minute bind! I was able to take them my design for some brochures and it…read morewas ready in 2 hours! Talk about a fast turn around! And Jane is such a professional, assured me that I would have my job ready in time. Thanks Minuteman!

Very poor experience…read more I visited this location to quickly print 5 copies using the self-service printer; however, I was charged and the documents did not print. I then waited 10 minutes for assistance, only to be redirected to another associate who never arrived. After an additional wait, I returned to the counter and experienced further delays. Throughout the process, I had to explain the issue multiple times to different employees, with no clear ownership or resolution. The manager appeared aware of the situation but did not intervene, and interactions across staff were disorganized and inefficient. Additionally, the manager's communication--both with employees and directed toward me--came across as unprofessional. I overheard other customer's comment on her tone and actions. After spending more than 25 minutes attempting to complete a simple task, I requested a refund. Unfortunately, the refund was initially processed incorrectly, requiring involvement from the manager resulting in additional aggravation and delay for all parties involved. Overall, the experience reflected poor service coordination, lack of accountability, and an unprofessional customer environment. I highly advise avoiding this location.

I had an awful customer experience at this location. I walked in just before closing to use the…read moreself-printing services, planning to quickly print a few documents on my own and pay directly at the machine with my credit card. One employee was still assisting another customer, so I quietly began my print job. However, that same employee abruptly told me the store was closed and made me leave before I could finish. She did say I should go to Staples- down the street. Wow! It was extremely disappointing -- especially since I wasn't asking for any help and was simply using a self-service station that takes payment on the spot. A little courtesy or flexibility would've made a huge difference. Instead, I left frustrated and without the prints I needed.

Great staff! Always helpful and kind. Parking can be a challenge because if the nearby restaurants.read more

This location has a notary at certain times of the day and days of the week. This was good…read moreinformation to have.