My husband and I are both patients of Dr. Paula Bessonett and we could not be happier with our…read morefamily doctor. I love her staff. I can contact them by email, phone or in person and I always get great service. She shares the office with a chiropractor so I'm guessing that's why Yelp had her under that category. She is a family practice doctor. Her Technician Lisa is fantastic, thorough and pleasant. The reception staff are wonderful. Doctor Bessonett spends time talking to her patients and gets to know them individually. She accepts several different insurance carriers. 5 stars!!

I was hoping to establish care since moving back to Tyler, after sending a request I was denied an…read moreappointment they stated I was a no show in 2021. I don't even remember making the appointment in 2021. So no chance of ever scheduling with them. I could see if repeated no shows but I was never even seen here. I guess they have enough business to turn people away for a 2021 no show.

I have been going to see providers at TIMA for many years for asthma and osteoporosis and well…read morewoman care. I have never had any negative experiences there. The processes in the office are very organized and smooth. I first saw Dr. Hayden, then when she retired, saw Dr. Branch. I have seen many of the P.A.'s and N.P's there, who have all been very knowledgeable, professional, and thorough. I will continue to go and would recommend them to anyone. They have not ordered any unnecessary tests for me. I am an RN so I can always tell what is necessary and what is not. TIMA has never ordered any unnecessary tests for me. They deserve many more stars than I can give. I saw Renata today, and she, too, is very knowledgeable.

Dr. McKinney is awesome, he spent 30 minutes talking to me and I think he did an awesome job caring…read morefor me! I would recommend him to anyone.

Dr Wyrick has been my favorite doctor of all time. He is kind and considerate. Very easy to talk to…read moreand open up about your medical issues. He is a very good doctor, he covers everything you need to discuss. He doesn't rush you, he is actually the opposite (very thorough in his treatments) which I appreciate. I always feel safe under his care. His staff, mainly Melissa,is the best around. She is caring and friendly and helps with everything in her power. She and Dr Wyrick make the best team. They are both very dear to me. If you need a good primary doctor, contact them.

TERRIBLE OFFICE STAFF My mother has been a patient of Dr. Adleman's for many years. Recently she…read morehad to have emergency surgery, which resulted in a long recovery period. Being that she is 79 yr old and widowed it was best to bring her back to Austin to stay with me while she was recovering. We contacted Dr. Aldelmans office to get her correct prescriptions before we left for Austin. We were left in the waiting room for two hours before his wife came out to let us know they were NOT going to help us with her prescription. Then we returned two days later to try to get a precription for home health for my mom while in Austin. Again a two hour wait in the office for the prescription. My mother needed blood pressure medication over the Thanksgiving weekend. I tried to call the office several times. I was told each time that someone would at least call me back. This never happened. On Monday I called the office to let them know that I needed these prescriptions. I spoke with someone claiming to be the office manager. She was EXTREMELY rude and VERY Unprofessional. Being in the healthcare field for the past 20 years I am accutely aware of poor bedisde manner. This was the worst I have ever encountered. She was insulting and disrespectiful. I find this office to be the worst example of the healthcare industry. I would never allow my mother to return to an office that showed such little concern for their patients well being The office manager ( his wife) would not let me speak and continued to imply that I was lacking in intelligence. She then told me she was not going to help me with the medications my poor mother needed and hung up on me Do not take your family members to this office, clearly they are not interested in the well being of their patients

So, Dr. Radford and Michelle were amazing. But the staff that this facility are incompetent and…read moresometimes downright rude. I'm chronically ill, I see a lot of doctors, and I'm not kidding when I say the staff here is the worst I have had the pleasure to deal with. They literally told me I couldn't come see dr Radford when I was incredible ill with a mysterious problem because I had a fever. They have the worst staff. The worst.

UT HEALTH IMAGING CENTER…read more Very rude front desk personnel. No recognition when signing in, just ignored. After signing in I started reading a notice regarding MRI patients. Andrea then stated I could go sit down and she wound call me when she was ready for me. She seemed to be condescending. While waiting she ask if I knew I owed $80 ish dollars. It was not clarified they my charge for that day was what she was referring to. I responded No! She then stated since I signed in on echart I should have known. I had no clue what she was taking about. She acted as if I wasn't or didn't Gabe the money to pay for the visit. Had She said, your balance today is... I just found her to be a bit rude. However my MRI tech was excellent. Thank you Ashley for making my visit more pleasant, for explaining the procedure, for speaking to me kindly, showing my way around and my way out. You are gratefully appreciated.

Amazing service everyone was so professional and polite .If I could give 5000 stars, I would!!!this…read morehospital has amazing doctors working on staff

I want to recognize some of the staff who took excellent care of me: nurses Gracie, Alma, Erin,…read moreStephanie, Junah, tech Christopher, and the PT/OT team -- Brian, Brandi, and Wendy. I would honestly rate them 100/10. They were attentive, kind, and made a very difficult situation much easier. While my overall stay had some challenges -- particularly with response times and delays in assistance at certain points -- it seemed like this may have been related to staffing levels rather than the individuals themselves. I also experienced some concerns around discharge timing while I was still dealing with significant pain, weakness, dizziness, and fluctuating blood pressure, though I ultimately stayed longer due to a heart-related issue. One small note: food delivery was often delayed, so ordering ahead may help. Overall, the standout staff I mentioned above truly made a difference in my experience, and I'm very grateful for the care they provided.

I just spent five days in Mother Frances for sepsis and pneumonia, and for the most part, I was…read morevery very pleased with the quality of care I received. The Good: Nearly every nurse I had was personable, knowledgeable, and willing to answer my questions. I'm not great at remembering all the names, but almost the entire staff on the 4th floor of the Houston tower were just phenomenal. Also, when I was admitted, I was on a "cardiac diet" that was from an incident from many years ago, but I was also cleared for outside food (imagine not being able to get a packet of salt from the cafeteria, but I could order Whataburger if I wanted to.) I appreciate that the lady working at Food Services took the time to call around and find out what was up, and get it fixed so that it reflected my actual health needs. Also, the paramedics who transported me were kind, skilled, and calming. The Bad: I had one nurse by the name of Annabelle who did not flush my IV for a full day, leading to it needing to be replaced, and who would not get the charge nurse. During my last IV antibiotic infusion of her shift, I told her it was painful (it shouldn't have been) and she told me the IV was probably just tired, then left for an hour and didn't come back to check on me, just left it going. She also basically manhandled me, rather than allowing me to move my own pajama sleeve out of the way, pulling on my IV and causing additional stress.