Great store with great customer service. Plenty of parking, merchandise and prices. I can always…read morefind someone to help and store is well stocked. Be sure to check out clearance sections for even better prices. Sign up to be a perk member too. Bathrooms are clean and large. I dealt with 3 mangers and all were great.

I loved it! Got all my decor there. Plus the prices aren't that bad. Staff is willing to help out…read moreas well

I love the great choices that you have on everything! And the prices can't be beat! I live out of…read moretown and come to the store every time I am in Tyler.

Fun place to look around if you love a good bargain hunt. They have a massive, constantly changing…read moreselection of closeout items, from home goods to books and snacks. Pricing is great, though you do have to dig a bit sometimes to find exactly what you want. Definitely worth dropping by to see what's in stock!

Eighteen months ago I bought a $1400 power lift recliner from Southside Furniture. Although the…read moresales and service was good at the point of sale, the customer service a year and a half later leaves much to be desired. 18 months from the date of delivery the power lift portion of the chair stuck in the up position and would not move. Although I knew it was out of the warranty on the parts I called to see if they could service the chair. I was told they no longer sold Mega Motion chairs and since they now sell mostly Ashley furniture they wouldn't/couldn't provide service. When I asked who they might recommend to service the chair they didn't know and couldn't help me. After a bit of researching I was able to order the part online from Ashley/Franklin furniture and will repair it myself by removing the two bolts and cotter pins that hold it in place and reconnecting the power cord. Needless to say, Southside has lost any future business from me.

I bought a bed frame, had it less than one month and it fell to the floor. Broke into several…read morepieces. when I spoke with the warranty dept person whom I can't remember her name, informed me that all sales are from nap with or without a warranty. WOW!!!! Not only is this a piece of crap bed frame, the worst I've ever purchased, they will not replace it or refund my money under any circumstances. I bought this online and it said I was in stock when I ordered it and I waited over 6 weeks for it to arrive. Had I known it was such poor quality material and all sales are final with no replacements or refunds I would have never ever bought this bed. Southside Furniture is beyond the worst reatiler I have ever done business with and I am warning all to purchase from them only if u like to throw your money away on crap furniture with crap warranty.

A great place to get light fixtures or ceiling fans. They are most helpful and friendly to work…read morewith.

If you are wanting quality products and Excellent Customer Service, you are at the right place!…read moreEach time I work with The Gallery of Lights I am impressed. I always get wonderful one-on-one service - with all my (many) questions answered - and if an issue arises, I get regular updates and wonderful resolution. The great service continues after the sale as well. I highly recommend The Gallery of Lights.

Bought a chest and a nursing chair back in April. I was told they didn't have it in their store so…read moreI had to wait until mid May and that they would keep me updated. To this very day, they never have once called to update me, I had to continually call to get any type of update. On top of that, each update was nothing, but lies. It's now June and there's still no true update. I've been continuously fed lies by each rep, stating things like: "your order has been shipped, you should received the order within a week, we don't have control over our shipment, we don't control online orders, we can't expedite online requests, our store managers are only available Saturdays...etc." Short summary: Lesson learned, skip this store in the future. They don't care about your business, customer service is not helpful, plus rude. I would recommend getting your furniture somewhere else. Cancelled order.

We have done business with Furniture Row for years. 90% of the furniture in my home came from…read moreFurniture Row. Our two leather sofas and high top kitchen table were purchased from Furniture Row in Charlotte NC. The remainder of our furniture came from the Tyler location. We have had furniture delivered and we have picked it up. All of our experiences have been great!! We are currently waiting on a bed and bench from them and I have no doubt this experience will go great as well. On the rare occasion we have had a problem, because things happen, they have always taken care of the issue. I'll admit I'm biased to Furniture Row because my customer experience has always been great!! Their professional customer service is why I've been a customer for over 13 years!! Great job Furniture Row!! Keep up the good work!!

I have so enjoyed working with Swann's to furnish our new home…read more Marissa is great to work with on the sales floor and Chris is great on the deliveries!!!

The most beautiful, family owned Tyler business that has mid to upper end furnishings. Many styles…read moreand options and in stock items. Design service is free and there are several designers to choose from. Quality furniture-not disposable furniture!

I visited Tyler Tx world Market on tonight as I was at the register 1 and getting ready to pay…read morefor my rug and items in my bag Ashley leaves register 2 and left 4 or 5 customers in line waiting as she took it upon herself for no reason to go through my bag and then question why I had two small extra bags which I had two extra bags because I told cashier I needed two extra bags because 2 items were placed in 1 bag and I was going to take them to seperate households. Ashley just looked at me and smiled or smirked when I ask why she went through my bag. Abbey and Alexis were very helpful and understanding when I expressed my concern. Cody, the store manager was called to assist me with my concern but the expression that he had on his face as he walked up to great me gave off a negative feeling as if he was annoyed or bothered and did not want to assist. He willingly agreed to give me corporate telephone number or email address but said Jason is district or regional manager but he refused to give me Jason email address nor telephone number to reach Jason. He never offered to have Jason call me. He went to the back to get contact information for corporate and store email and left me standing at the front of the store at least 10 minutes and no update. I am very disappointed with my visit and Ashley behavior and unprofessional. I was so insulted, belittled and embarrassed. I did decline my purchase and ask the cashier to void my purchase. I refuse to shop with world market and ashamed that they condone such behavior!!! Cody only apologize for making me wait over 10 minutes for him to write down contact information for corporate but I never recalled any apology for Ashley behavior. Totally UNACCEPTABLE

Right to start off I would like to say that this store would've gotten 5 starts if it weren't for…read morethe disgusting bathroom. There were unknown substances and hair all over the walls and floors.(and toilet) The sink was clogged and holding water, there was no soap, the trash was overflowing, and there was toilet paper all over the floor. I could understand the bathroom being messy if. it were busy at the time... but it wasn't busy at all.

DON'T DO IT!! They will tell you 1 thing, but you actually pay something completely different…read more I bought a living room couch set for $2000. No missed payments. 8 mos later i FINALLY paid it off, it had cost me $5100. That's $387 mo in INTEREST ALONE!!

I have bought several things from here & have never had any issues! They are always super helpful…read moreand polite. If I'm ever needing anything furniture wise I always check here first!!

We replaced the furniture in our waiting room. The service and quality were exceptional. We have…read morehad the pieces for a few months, and they still look like new. We will be back. Thanks, Kim and the team!

I recent bought a five drawer file cabinet. Look, it's a used file cabinet right? They purchase…read moreused office equipment, and new stuff as well, but the bulk is used stuff. I brought home the cabinet only to find it was such an odd size that you couldn't use standard Manila file folders in any drawer. I was ticked off but the error was mine for not measuring prior to the purchase. A few days pass and so I call the store. Rather than blowing me off, they said bring it back. They unload the cabinet, walk me back to the file cabinet area (and they have a LOT to choose from!!!) and they offered me the perfect cabinet for my need. Get this! The second cabinet was priced a few dollars more than the one I originally purchased but they gave it to me for the same price. Who does that these days?! My satisfaction was VERY important to them, without question. They loaded the replacement cabinet into my vehicle and I was on my way. Office Barn runs an ethical and professional business. Customer satisfaction means something to them even when the customer makes a error. I would whole hardily recommend Office Barn for office furniture, desks, chairs, file cabinets, etc whether for home or office. You can bet I'll be back to make additional purchases