Beware, scam artists ate their finest. My wife and I went…read moreto this office for a couple of years until I changed jobs. I was told that they do not accept my new insurance when we arrived for our next appointment. Not only that but the front desk tech told us we had to pay a $50 cancellation fee since we told her we don't want to pay out of pocket if we have insurance. A few months later, I was speaking with a friend who also carries the same health insurance and she stated she uses the same dentist office that told me they no longer accept my insurance. When I found out that I was lied to, for whatever reason, I contacted the office and told them I need a refund of the $50 fee we both paid because I was lied to about not accepting my insurance. The front desk tech spoke with the dentist (wife) and she stated I could use that money as a "credit". A credit!! Why would I come back to this office when they are obviously fraudulent and scamming people out of money. I would not recommend this office.

Called to make a new patient appointment and the front desk lady was super rude. I simply asked if…read morethey were in network with my insurance and she rudely said "why don't you call your insurance and find out". Ok.. most dental providers have in-network lists handy. Might want to invest in a new front desk worker! Lost another customer....

Eastview is the best…read more Dr. Dean is friendly and helpful and great at what she does. Been going to her for a LONG time now. My attendant for my last teeth cleaning, Maureen, was hilarious. That was the first teeth cleaning I have ever enjoyed. I wish all medical professionals could have sunny and upbeat personalities like hers. Highly recommend Eastview Family Dentistry.

The did it again. Easy check-in and prompt with appointment time. The cleaning was excellent with…read moregreat pointers afterward. They even set up my granddaughter as a new patient. This is a great dentist office for all ages. God bless Dr. Dean and Dr. Congo.

Bad experience over all-spent a little over 10k for shoddy work. I have now replaced implants and…read morecrowns; basically everything I paid them for. Misshapen and ill fitting crowns very disappointing I did diligence with multi visit's and complaints to no avail. Now completed all with new dentist. I wish I had reviewed other experiences before expense.

If I could give this practice negative stars, I would. I ordered my Invisalign treatment through…read morethem in August. I paid in full and my insurance was charged immediately. They told me a month. I followed up every month through December asking about what the delay was, where they told me that Invisalign just hadn't made the trays yet. I explicitly asked if they needed anything from me. They said no. In December for my cleaning, they realized they missed taking images needed. They told me to come back later that month. I called that day because I was not sure my trays would be in. They said they were. At my 3:00 appointment I was not only seen a half hour late but they didn't have my trays! There has been no reimbursement or attempt to make it right. The practice is sloppy, and care for customer is zero if not negative. Again I paid in full and my insurance was fully charged. At this point, going to another practice would be a pain since I would have to reverse my insurance and I already selected a different dental plan. This is not cheap, and it's been a half year delay. Horrible practice, do not recommend or support. I will be leaving immediately and I advise anyone else to stay far away. I am incredibly disappointed and angry. If they do attempt to make this right in any way (they expedited the delivery, but that's laughable as an acceptable solution given it's been a half year), I will update this review. I hope people can at least benefit from my horrible experience by staying away.

My husband and I have been going here for many years and never had anything but the BEST care!!!…read moreKathleen has been cleaning our teeth for years and she is outstanding!!! She has lots of experience clearning teeth and our teeth our proof of that!!! We highly recommend Monrovia Family Dentistry! Martha

I have been going to Monrovia Family Dentistry for years. Dr. Jordan is a very knowledgeable…read moredentist. The staff is always very professional and helpful. I appreciate all the work they do!

I really like their X-ray machine that they use. You don't have to wear a heavy vest like at other…read moredental offices. You stand and the machine rotates around your head while "talking" to you. It takes about three or four minutes, and you do not have to bite into those gross cardboard "wings" while getting your X-rays done. This visit I was offered a toothbrush, but not a fluoride treatment. Cynthia, who works the reception area is always so friendly, kind, and helpful!

Sarah was so thorough and her detailed work made me love the place on my very first visit. Met Dr…read more Bruce and he assured me he could fix something I was told previously it was too small to do. Very happy with my first visit and, of course, I'll be back.

Super friendly. Dr Allen put me at ease and my new crown looks and feels great. Also be sure to see…read moreTracy. She was the best hygienist I've seen.

Dr. Allen has been my dentist for 30 years and he and his office staff are wonderful. Karen and…read morethe other ladies in the office are always friendly and bend over backwards to please the customers. Also, the dental hygienists are very professional and perform top-notch cleanings. I highly recommend Dr. Allen.

From the owner: Dr. Allen is a native of Jacksonville, Florida. He received his Bachelor of Arts degree from The…read moreUniversity of Alabama and his Doctor of Dental Medicine degree from The University of Alabama School of Dentistry at UAB. Dr. Allen has practiced dentistry in Madison, Alabama for over 30 years. He is an active member of the American Dental Association and the Alabama Dental Association. He is married to Dr. Cindy Rees Allen. They have three sons and one daughter. He enjoys spending time with his family and watching Alabama football.

I was a long-time loyal client of Apex Dental, but after being denied access to my paid CAT SCAN…read moreand experiencing poor customer service, I took my business elsewhere. I was assured by Dr English I would have access to the scan, if it was beyond his level of expertise. I paid 380.00 for the scan to see if Apex dental could do the dental work I needed. Now I have personally been denied my records including to another dentistry office and North Alabama Oral Facial specialist. I will say Dr English was always good to me and I trusted his opinion of my dental needs. I sadly would not recommend their dental practices and front office personnel. Update Dr English called this morning and acknowledged the impact of the issue and inconvenience this may have caused. I appreciated his understanding and he politely explained the troubles of sharing the Scan. He was so kind to take time out of his day and acknowledge the issue with being able to share the X-ray. He even discussed my particular case in detail . I thanked him for the call and appreciated him for personally reaching out to me.

I had one crown at Apex Dental by Dr. English last June. Today (Nov. 2024) when I brushed my teeth,…read morethat crown came out. I called the dentist office to glue it back. And I surprised that Dr. English charged me to fix his slupy job, and told me for crown no warrant period, not for one day. I had other two crowns for almost 10 years at other dentist office, and they are still strong and no any problem.

I came in this week to get my teeth cleaned and what a terrific experience. Karen was my hygienist…read moreand she was outstanding. She was very gentle with me. Dr. Allen is the best. He is so friendly and professional. I adore the whole office staff. They are the sweetest. It was very easy to make an appointment. I appreciate the excellent customer service and your consideration towards your patients. Exceptional job. This is one of the best dentists I have been to in my life. They make going in easy and enjoyable.

Just moved to Alabama and had lost a filling so I needed to see a dentist quick! Dr Allen was…read morerecommended to me by my realtor. I have had a lot of work done in the past and have pretty severe anxiety when it comes to visiting the dentist. Dr Allen and his fantastic staff totally understood my anxiety and made me feel at ease. I was able to get in quickly, and Dr Allen was very informative giving me many options for my treatment. All of my questions have always been answered thoroughly, my needs addressed quickly, and my visits have been pain free. So thankful to have found such a skilled dentist with such friendly and welcoming staff.

Wonderful staff, great experience. I have a lot of anxiety going to the dentist and the staff is…read morefriendly and helpful and do everything to put me at ease. I have seen Dr. Matt, his wife and Dr. Morey and they are all wonderful dentists.

Great staff. All of the employees are very nice, friendly, patient, and considerate. We Very…read morealways have great conversations. Also, flexible with scheduling as well. I'd definitely recommend.