unfortunately every time they treat my time like it's unimportant. late late late every time. I can see once or twice but consistently 30 plus minutes late. with a mission to treat you like family. they are just not concerned about my time. sad read more

If I could give ZERO stars I would! Our visit to Tyson Eye with Stuart Kaplan, OD, was one of the most upsetting medical experiences my family has ever had. This guy is a joke And shouldn't be in business as a physician. From the moment my wife and son walked in, the interaction felt shockingly unprofessional. The attitude they encountered came across as rude, dismissive, and completely uninterested in understanding my son's medical history. Instead of listening or showing even basic respect, the behavior they experienced made them feel talked down to and ignored. The situation became so uncomfortable and disrespectful that my wife and son chose to walk out rather than continue the appointment. That alone should say everything. Based on our experience, this is not a place we would ever trust with our family's care. If you value being heard, respected, and treated with basic professionalism, I strongly recommend looking elsewhere. Our experience left us deeply disappointed and unwilling to return. STAY AWAY! read more

Terrible experience. Tyson sold me glasses that cut into the side of my head. The service girl's adjustment did nothing to alleviate the pain. Been trying to communicate with the manager, but no one calls me back. Horror show. Avoid this company. read more

I had a huge cataract removed from my right eye by dr. Stephens, that I let go for years, it was amazing after the surgery that I could see so bright and see clearly for the first time in years! He is amazing and very caring!! I would also recognize Sharon chambry in the office, she helped me out tremendously, and technician Nadia, they r a truly a family and caring place! And also nurse summer! I would recommend this family atmosphere to anybody, thank u all at Tyson eye!!​ read more

After paying is for a second eye exam and the in office drugs I was given a surgery time. Two days later they left a message on my phone stating that my needs may be better met elsewhere. Out $240.00 with no recourse. read more

I have severe glaucoma in one eye and Dr. Stephens has been a great ophthalmologist for me. He is the only one of the 9 ophthalmologists I have seen, in offices throughout the country, who has actually talked to me about my glaucoma and the different surgical options that would work best for me. And he answered all of my questions. I had two surgeries with him, and his surgical skills are superb. The second surgery brought my pressure down from 27 to 9 which is fantastic. I never thought my pressure could be that low. And, I don't have to take any more drops in that eye. Everyone in the office I go to in Estero and the surgical office is very friendly and helpful. I used to really dread going to eye appointments, but now I look forward to them. read more

I wish I could give Dr Tyson 10 stars! I had my cataract surgery done 2 weeks ago with dr Tyson at Tyson Eye, and it was amazing! No side effects, no post-op problems, and my vision is now 20-20! My eye was very complicated, with astigmatism and -13 diopters, I was literally blind and with cataract, now it's like a newborn perfect vision. Highly recommend him. The whole process took 2 weeks, from 1st appointment to surgery. Tyson Eye is the only place I'm going to for all my eyes' needs. read more

Outstanding professionals! I saw Dr. Gallo for an issue regarding a previous cataract surgery in California. She understood the problem immediately and put my mind at ease. Dr. Stephens performed the capsulotomy in the office, took only a minute or two. Very modern equipment, clean, friendly office, and both doctors were superb! I've had issues with my eyes for 5 decades ~ this is the best opthamology office in all my experience. read more

I just got a call from an appointment maker who was so rude and actually hung up on me! I will never go here or recommend them

My husband and I had an appointment for eye exams today. The Drs have always been outstanding however the office staff at the North Fort myers location are so rude I will have to give this practice a 2. I will not be back to Tyson Eye care. As of today I have switched back to FRANZ eye care because they always treat me with respect and decency. read more

I called to make an appointment with Dr. Kaplan who I had seen previously and was told on 4/11/17 and was told if I was over 65 they could not take my insurance. I was stunned. It felt like age discrimation to me and considering that Cape Coral has a very large retired community of people from 50 and above I could not believe that because I was over 65 they wouldnt see me. . read more

The entire team was nothing short of fantastic during my surgery this past week. From the moment you arrive you are treated like your special. They take the time to explain all that's going on, and what you can expect the outcome will be. read more

1st visit Very friendly staff. Clean, prompt. Got my eye exam which wasn't the same as back home( not state of the art). Got my prescription and checked out their frames. Left, went to Costco and found a frame I liked. Went to order new glasses and they looked up my history with them and questioned the new prescription. I've had a prism in my glasses for 20 years and Tyson had no mention of it. I called Tyson and first they tried snowballing me. I said I wanted to talk to the doctor. At 5 o'clock the following day someone called back and told me to bring my glasses in and they would add the prism to my prescription using the prescription from my glasses. I said no I wanted a doctor to check my eyes for the correct prism and they said they didn't have that kind of doctor there. I will never go back! Why would I when I got a prescription that wasn't correct. Thank heavens for good old Costco!!! read more

I came in for a general eye exam and contact lens exam which resulted in a $200 out-of-pocket cost for the contact lense exam which there was no prescription change whatsoever. In my previous state it was $75. She spent less than five minutes with me talking about contact lenses and the eye technician figured out my prescription, not the OD! I'm canceling my husband's upcoming appointment and would never recommend this over billing from my experience. In addition, I've been previously told that I have a small cataract and she(OD) never checked for that whatsoever Or commented on it. There is a nice Tesla out in the parking lot.... In addition, I waited 45 minutes beyond my appointment time to see the eye technician! read more

Staff is friendly. Service is quick and they are happy to answer questions. They accept most insurance. read more

The are very nice. Dr. Gallo she is the best. I highly recommend that you use their service. Couldn't have been happier

Dr Tyson and his team were incredible, I was referred to this physician from my primary optometrist for LASIK eye surgery and I am so glad for it. Danielle was with me from the very beginning from the first visit through to the surgery and even post op. Dr Tyson and Danielle explained absolutely everything 3 and 4 times and answered every single question I had, to make sure I was comfortable and clear on all instructions. I couldn't have had a better experience. I was impressed with how pleasant the entire staff was and everyone was very personable. What's more the entire office is extremely well staffed and attentive to each patients needs. The procedure itself was quick, painless and effective, 24 hours after surgery I feel incredible and I can see with no difficulty or discomfort. I would recommend Tyson eye center to all my family and friends confidently! read more

My wife had a linear corneal abrasion and Dr Breanen was able to see her almost immediately.The staff was extremely sympathetic, caring and helpful! The Dr. took care of my wife as perfectly as I could ever have hoped. I am very satisfied and recommend them to everyone with great enthusiasm! read more

My wife and I are new patients. We saw Dr. Gallo. We were very pleased with the whole experience from start to finish. Our exams were conducted efficiently and thoroughly, and our questions answered knowledgeably and confidently. read more

PLEASE BEWARE!!! I went to this "doctor" for Lasik and he talked me into an implantable contact lens (one for distance and one for reading). What a NIGHTMARE. This procedure is no longer available to ANYONE because it causes cataracts. I am in my 40's with a cataract in my left eye. When I went to his office for help, he said there was nothing that could be done, charged me for the consult, and was extremely rude. Going to see different doctors to see what can be done. Please be careful when getting ANY procedure done here. Get a second opinion. read more

First visit to Tyson Eye after move from Boston. Exam done by Dr Birr and staff was done very professionally and thorough. Definitely would recommend. read more

The staff was so inadequate that I never got to see the doctor. As usual they placed the blame elsewhere. Elsewhere would be my suggestion for your eye care needs. read more

I am a patient of Dr J.David Stephens . He's very professional, helpful and the best eye doctor I've ever had ! Him and his assistant Veronica are amazing!! Thank you so much for everything! Karolina read more

We are new in town, I needed an eye doctor and didn't know anyone that could suggest one. So I found the one closest to home and decided to take a chance, with only one review on Yelp; and it wasn't good. I have been surviving with cancer for 11 years and can't count the doctors and staff I have spent countless hours with in treatment. I am posting so people aren't mis-led by one review. Dr. Kaplan and every staff member I interacted with was not only wonderful (obviously they like their job), but offered something we rarely get----compassion! Thankful to have stumbled into a facility that actually made my day better than it was before I walked in. read more

I stopped in just to try making an appointment, was having eye irritation. They could not have been more gracious and instead of scheduling me weeks in advance, as most practices, saw me immediately and treated my condition. Dr. Gallo and her staff could not have been more professional and I thank them. read more

Terrible! Beware of this place! Rude staff. Unwilling to help. I was going through an emergency and After trying to contact the doctor for 3 days I never got a phone call back from my doctor. But instead her assistant called me and wasn't helpful at all with answering any of my questions. In addition, I needed to go in and get a medical examination and they kept telling me that it's billed under vision. Being that I have no vision insurance, I decided to go elsewhere. Needless to say, I will never be coming back to this office. Absolutely terrible. read more

I am having my glasses sent out a 4th time with the Tyson Eye in North Ft Myers. I still cannot read clearly with my left eye across a small page - small post card size (the area to the right is not clear when reading) - my right eye is fine. I was told they were sending them out to widen the size of the prescription area, I waited over 3 weeks and it is exactly the same! Now they are going to raise the prescription in my left eye to try to fix the problem. Hope that doesn't affect my distance vision? I currently have my old glasses and can see and read better with the old pair! Will see, I was told this is the last option, hope I can get a full credit - was never able to wear them. I need to find another place to get the correct lenses/glasses. (Also, I requested to be seen in another location with Tyson and was sent back to the one in North Ft Myers.) read more

I saw Dr Tyson because I could no longer focus clearly. I was told I needed cataract surgery. Dr Tyson explained I could get lens implants with dual focal points and would not need glasses. After the surgery, I could see nothing clearly. Dr Tyson removed some scar tissue but I still couldn't see anything clearly. He scheduled Lasik surgery and every cleared up. I don't need glasses at all when driving. In fact I now have 20/15 vision and couldn't be happier. I would not hesitate to recommend Dr Tyson. An excellent Doctor! read more

The visit was execellent - from the minute you walk in to the minute you walk out they make you feel welcomed and interested in you and your eyes. Highly recommend the entire staff and drs. read more

Tyson Eye's "company policy" to which they will make "no exceptions" is that they will not make appointments for more than 2 family members in the same day. So - if you have more than 1 child and want to bring them in for their appointment when you are also having yours - no dice - 2 afternoons off of work, 2 trips to the eye dr. NO THANK YOU! Already found another (much more highly rated) provider who will see me AND my 2 kids IN THE SAME DAY. read more

Dr.Tyson performed cataract surgery on me about 5 years ago. Dr. Tyson seriously oversold the benefits of the multi-focal lens, which turned out to be a disaster for me. Dr. Tyson told me that I would not to need to wear glasses anymore, if he inserted these multi- focal lenses into my eyes. However, after the surgery, I have not been able to read or use the computer without prescription eyeglasses -- no different than before the surgery. Our cost was $5000/eye, for a total of $10,000. A total waste of money. FYI, Medicare pays for having ordinary lenses inserted into one's eyes when one needs cataract surgery. If one wanted the multi focal lens, that was an up-charge entirely on one's own penny. The fogging from the cataracts was resolved. In addition, Dr. Tyson told me that he would perform a follow up as part of the surgery package to correct any astigmatism problems or other problems that might arise with the new lenses. When I returned to Dr. Tyson's office about a year later to get this service, Dr. Tyson would only do it at a significant charge. There was no written contract but I believe I was ripped off by Dr. Tyson on both scores to the tune of $10,000. I am a reasonable and ethical man. I do not easily decide that a doctor is unethical. In this case, that is what I believe about Dr. Tyson. read more

Dr. Burr is excellent, thorough and respectful of my knowledge and lack thereof! She is never rushed and I appreciate her care.

waited over an hour and a half over two appointments and never seen a doctor.terrible waste of time and money! makes me mad that they can treat people this way read more

NO STARS. I have never ever had a ophthalmologist who lessened my vision, over charged me, then took even more $$$ from my Medicare & Supplemental insurance. I asked for my money back when I was in his examining room after I realized that I had sufffered failed cataract surgery. He turned his back & walked away. No response. I would like to quit writing reviews if he at least settles with me. I'll still have these eyes becasue they can't be "fixed" but at least I won't feel taken advantage of with the issues of the two payments totalling $5,500. He said $2,750 for each eye! Yes, I have proof. I went back many times. At every visit after the surgery he said, "The lens are peferctly placed & you have 20-20 vision." That's all about him & never addressing my problem! NEVER, I am on my 8th pair of glasses & still not back to where I was BEFORE I made the biggest mistake of my life by choosing tyson; for my failed cataract surgery. I so want my old eyes back. I must settle down, trust in God that I will make it to the end ok with these eyes. There's no other way. He took away my very active lifestyle. At least I am driving again after 3 trips, 6 weeks apart, to a brilliant doctor, Dr Aouchichie, a Neuro-Opthalmologist in Ft Myers, FL. He put prisms in my glasses to take away my double vision. I'm blessed to be able to drive again. read more

This Eye center of Cape Coral has truly change my father's life I want to say thank you for being there to help him I definitely recommend this place they are very professional and very very nice , from the minute you walk in to the minute you walk out they make you feel like they want to help you and the eye specialist are all very professional they actually take the time to explain what is going on in their patients eyes. Any LASIK surgery anything needed go to this place you will not regret it. :) read more

Using refraction results from visiting the Estero office, I had regular and sun glasses made at Costco. I tried the new glasses for several weeks. Generally, they made me dizzy. When I questioned the accuracy of the refraction results previously obtained, I was treated to a very unprofessional attitude. At a 10/16/19 meeting Ms. Gallo, in an arrogant manner, showed no concern for my problem. She informed me she would charge for another refraction due to the passage of time and gave no consideration to another one I had done elsewhere just 3 weeks earlier. Throughout the discussion it was determined that the actual manufacture of the lenses matched the script, so no blame could be placed there. Ms. Gallo showed a belligerent attitude and stated that she 'does not work for free'. As of this writing, I have had new lenses made from my second script and I am able to use them very effectively. Of special note is that Costco made new lenses for me at no cost. I should have gone to them first and strongly recommend others do so. read more

Dishonest billing, went to insurance despite acct paid in full after having asked the cashier if that's the true full price. She checked and said it was. Oh and then they sent ADDITIONAL bill of what we owe after the insurance. NEVER use this office, you will be screwed. Sad as there are good eye doctors, but even more sad when we're talking about kid's glasses. read more

I've had many eye exams/purchased glasses at Cape Coral Eye Center over last 22 yrs. Dr. Kaplan recommended I see Dr. Farrell Tyson for an Eyelid Surgery Eval. & explained how it could help with, vision. I arrived 2:15pm for appt. & left approx. 5pm d/t being forgotten in waiting area for over an hour after being told it "would only be a few more min.'s for a Test I needed to have". My Fiancé' & I then met with, Krystina in Insurance who said "Dr. Tyson only performs this Surgery late Morning unless, I was Allergic to Latex". As a Licensed Health Care Provider Myself of 24 yrs. this made no sense but, d/t the Medication's I take & Multiple Medical Problems I asked could the Surgery be performed early morning for these reasons & was told yes exceptions were made for these reasons. Asked to speak with Scheduling Nurse "to be sure this was possible" as, needed to take off work; rearrange Doctor's appt.; etc.. & did not want to do all this if, it could not be done & would need to be referred elsewhere but, assured not to worry; She would be calling frequently w/ updates; etc.. Twice I & My Fiancé called Krystina as, never heard from, Her. Again verified all was going to be set for early morning as, coming to Holiday weekend & told "yes". Day before Surg. was called by Michelle to advice of Surgery time "late morning". Explained "Was assured it would be early morning; had already taken off of Work as, since Day 1 had asked multiple times to speak w/ Scheduling Nurse so, this did not happen & was told didn't need to". Asked to speak with, Her Supervisor who sets up Schedule & was told She was on Vacation & no one I could talk to; this was earliest time it was going to be; cannot let me eat (could not seem to understand it was not eating but about, my Medications & Medical problems nor, do I think She even knew what the Medications I told Her were as, in reviewing them She said "Yea you can take that & that, etc.." 1 being, a Diuretic She did say "No as, we can't have you getting on the table then, needing to keep getting up to Pee"); following conversation regarding Medications I listened to "well with, all your Medical Problems maybe you should not even have the Surgery" & if, "I did not want to have it done at the time they have Me Scheduled then, I could just go somewhere else like a Plastics Doctor". I was so upset I advised would call back to let know of decision. My Fiancé called & spoke with, this Michelle & actually got as, far as, her stating "She would contact her Supervisor & call Him back". Hours later I received another call this time from, a Lori to advise "Dr. Tyson said no we are not changing the Schedule" so, She needed to know what I wanted to do as, they close at 5pm but, I could call & leave a message if, I choose to cancel after hours & they could forward my Medical Records to another Doctor". When I asked how "if, I was Allergic to latex" they would make this exception but, for Medical reason/Medications they do not". She stated "She was not a Medical Person; not sure why I was told that as, that does not make sense; they never make exceptions for anyone & all the paper from, Krystina said was "I did not want to wait that long to eat". I could barely talk at this point as on the verge of tears & advised I would call back. I called My Ins. Co. right after to advise of the situation; was assured my Surgery is approved as, Medically Necessary; I certainly could seek a 2nd opinion & they themselves would not feel comfortable either under the circumstances. I left a Message advising Dr. Tyson's Office I would be cancelling My Surgery & I will never return to Cape Coral Eye Centers. I have never been so humiliated nor, ever dealt with, such Unprofessional & Incompetent Health Care Staff in all my years if, that is what they are as, not sure since, not 1 of the 3 I spoke with, seemed to have any Medical knowledge despite Krystina from, Ins. stating on 2 occasions "She was in Surgery" on certain days. I'm not sure why someone who processes Insurance is in Surgery but, everything happens for a reason & I'm sure it was in my best interest I had to cancel My Surgery. I've now an appt. with, another Physician whose Office promptly called me to Schedule My appt. which, has been a Blessing. Unfortunately though I'm still having to deal with them in obtaining Medical Records as, I've signed a Release to have Testing from, My appt. forward to my new Physician for my appt. that, "My Insurance has already PAID them for" but, I'm now being told "By Law they have 30 Days to send My Records" & to top it off I received a call from, a Rebecca whom stated "She was in charge of Scheduling the Surgeries" & did NOT call to Apologize for the how I was Treated by the Staff but, She said "She was calling because, She thought I did not cancel my Surgery Appt". I could not believe the nerve & did not seen one bit concerned over the fact of how I was treated! read more