1. Carlos Sanchez, OD

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    Estero, FL

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    Carlos Sanchez, OD

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

    Services - Carlos Sanchez, OD

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    6 years ago

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    Frantz EyeCare Fort Myers - Entry waiting area

    Frantz EyeCare Fort Myers

    2.2(87 reviews)
    6.8 mi

    Here is an addendum to our review. After writing this review we were contacted by the CEO of…read moreFrantz Eye Care who asked what happened. We explained the situation and he asked to review the circumstances and get to us by the end of the day, which he did. The CEO JD, offered to refund us the cost of the glasses and the last dr. visit. We accepted this and we have since gotten a check from them for the monies that were incurred. We appreciate the fact that they were doing Do diligence and fixed the situation. We wish now that we had had recourse at the time of the incident and all of this could have been avoided. Thank you Frantz Eye Care for making things right. Here is the original review that Yelp wanted down. It was written by my husband and I posted it for him. In the meantime I have spoken with Frantz EyeCare and we are working it out and I have told them he would update this review at the end of the week as long as they follow through on their promise. Stay away, Stay away, stay away. I don't know how else to say this. I have been wearing glasses since 18 months old and am now 71, I went to Franz because they were supposed to be "great". I am are sorry we went. They missed the mark totally. They prescribed me with a new RX for glasses, I've complained to them for the last 2 years and that I'm still not able to see and their response is this is the best you're going to get. Finally, went to another Eye doctor who said that the reason I can't see is that I have the wrong RX. I'm far sighted and they gave me glasses for near sighted. REALLY!!! I've spent thousands of dollars and the mistake is that they gave the wrong RX? I got new glasses today and guess what I can see!! Not only can I see but I see better now than I'v seen in the last 10 years. STAY AWAY from Franz.

    DO THE RESEARCH. DON'T JUST USE THEM BECAUSE THEY'VE BEEN AROUND A LONG TIME…read more After living here for 30 years, and always seeing Frantz eye care commercials, you are lead to believe this is a great practice. Don't get me wrong, maybe they are, but for me I was very disappointed. I have been waiting to do LASIK my whole life. I finally have the courage and the finance to make it happen. I made appointments with 3 different companies making sure I do my due diligence. I honestly thought Frantz was going to win over all. When I walked into their beautiful office, the first thing I noticed was how many employees were standing around. When they took me back to a "station" I could see a lot of employees standing around together talking and laughing-think house party atmosphere. I also got the feeling I wasn't a person, just a number being herded around to different stations. I ignored all of that, just thought it was weird. The woman took me back to a room and answered my questions to the best of her ability. She was bland and never even smiled. I felt like I was just another person she cold check off her list. She told me the next step was showing my tests to the surgeon, and she would call me back later that afternoon or the next day. I was there a total of 30-40 minutes. IT HAS BEEN 8 days SINCE THE APPOINTMENT...NO CALL, I wrote a review on their website, and ONLY then did they call. I haven't returned their call becuase what can they do now? I have already gone with another surgeon. I was worried about having my eyes done because it's your eyes. This interaction didn't instill any kind of comfort, ease, or confidence they would do it correctly.

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    Frantz EyeCare Fort Myers - Cosmetic procedures done here

    Cosmetic procedures done here

    Frantz EyeCare Fort Myers - Eyeglass area

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    Eyeglass area

    Carlos Sanchez, OD - optometrists - Updated September 2026

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