Extremely hard to get a hold of. They take days to answer their emails. When they do answer it is a…read moredifferent person almost very single time and they won't address all of the concerns in the previous email. Left my tenant without AC for days. Fixed a fence on the property without authorization. I told them I didn't want to pay for it because I would've had my own contractor come out and not theirs. They said I wouldn't have to pay for it. They snuck it on to my bill and only refunded me the money when I called them out about it.

Horrible move out experience as a tenant. Probably terrible to be a tenant at all with them but the…read morehomeowner switched property management groups and they only managed our property 4 months while we lived there. In that time they found a way to do 3 different inspections and then act like they know how the property was provided to us two years prior. Blamed us for stuff with no explanation or even providing the move out inspection prior to assessing charges. The owner is rude and snarky when asking for an explanation and I'm pretty convinced they fake their work invoices since they refused to provide anything more than an unsigned proposal for painting. They also charged us for a storm door repair when the house has no storm door, and refused to clarify that one too after asking multiple times. Can't prove it but has sketchy written all over it. We didn't agree to live in one of their properties just got screwed at the end of our lease. If you have the choice, do not rent from their properties. Unnecessary headache and stress.

From the first day till the last! Was nothing but a hassle. Please read your lease and move out…read moredocuments. Over and over again. They will trip you up anyway they can. To take money from your security deposit! I would rather live in a box down by the river. Then ever rent from them again!!

We posted a review recently but want to update our neighborhood response to the efforts of…read moreManagement Services and the City of New Bern. Frustration had reached a high and fed up with the deterioration of our neighborhood we got the City folks involved in our clean up effort. We also gave Management Services an opportunity to solve the problems their tenants were creating with garbage piles and trash/recycle bins not being returned to units after they were emptied. We're pleased to say that with everyone working together, the majority of the problems have been rectified. The City sent out letters reminding people of proper trash handling and the necessity of getting trash and recycle bins out of the roadway when emptied. Management Services has someone in the area regularly keeping an eye on things. Our neighborhood is looking so much better. We still have a few people who just don't get it, but we now have confidence that Management Services will continue to educate their tenants and that the City Solid Waste Manager, David Cox will be keeping an eye on our neighborhood. Thank you, Mr. Cox and thank you, Management Services for your efforts on behalf of College Park!

The absolute worst. And I lived in NYC for many years with horrible rental companies. We rented…read morefrom one of their owners for 5 years. The landlord, Jerry, 2209 Foxhorn, was wonderful and kind and attentive. We build a great relationship with him, or so we thought. When it came time to move out his wife lost her mind, and was screaming and swearing about the behind the fridge having some dust. The management company, who had previously signed off on us doing a great job cleaning, and said we would get out deposit back, was there, Melissa who works for that company had recently been trolling me about the move out and that she wanted my rug (weird), and laughed at the landlords wife lost it like a petulant child. Melissa sent me a series of last min texts saying they needed to get in to do an inspection within the day (illegal, legally you need two days notice, then freaked out and said her husband has his face slammed in the door- spoiler, it was not slammed in his face, just another example of the crazy). I spoke to the owner, who I knew from mutual activities,and she refused to help. Stay away. They are absolutely crazy and corrupt. We did not get our security deposit back, also illegal for normal living in a place. We paid $400 in cleaning to make sure it was in great condition when we moved out. Just a nightmare

Things worked out great with Rivertowne Rentals finding us our place. We're new to this area, and…read moreMelissa found just what we wanted at the price we could afford. We love our new rental, the town and the company. Thank you Rivertowne.

This office is top notch!! My property sold in 3 minutes of going online. The 2 ladies I met were…read morevery professional and Liz worked very hard to get all the paperwork correct. I could not have asked for a better relationship from this office. I highly recommend this office and group of great people! Diana Zambory

Never received a response from this company. We are very disappointed that a week after we we…read moresubmitted the request, we still heard back from Neuse Realty

Connie at Cardinal is the most professional property management specialist we have ever met. Her…read moreprofessional and knowledge in helping get our property was next level. She was highly recommended by one of my family members. She assisted in the purchase of their house and was completely accommodating with their schedules and their requirements to find their dream home! We would absolutely recommend her and her company for anyone's property management needs and/or real estate need.

From the owner: Our Mission is To meet the needs of our clients and customers with communication, care, compassion…read moreand a quality of service that exceeds expectations.Cardinal Property Management has been serving communities throughout the greater Wilmington NC area with unparalleled skill, diligence and a hands on approach. We aim to build a strong professional relationship with our clients. In this day and age, few companies can extend the warmth and personalized services that we can. We are transparent and genuinely care for our clients’ properties. Cardinal Property Management can assist you by putting our professional skills to perfect use. By instilling trust in us, you will be choosing to work with a highly qualified management team. Our comprehensive management services will give you peace of mind in knowing that your properties and tenants are getting the care they need. So let us manage your property while you sit back and enjoy life! Please leave your phone number in the details section of the Request a Quote process and we will call you back as soon as possible.

It only took a few weeks to realize the beautiful, 100-year-old house we rented from Senner…read moreProperties was plagued by problems: a flea infestation, squirrel droppings beneath the kitchen cabinets, black mold growing under the cheap shower surrounds, a leaking master shower, a leaking bedroom roof and resulting mold in the carpet, and -- as we discovered by accident -- smoke detectors that hadn't been outfitted with batteries (a legal responsibility of the landlord, and a potentially dangerous oversight). Senner Properties are so intent on pinching pennies that they threw bandaids over each problem. A great example is the five days in the middle of winter that we spent without hot water while the landlord avoided buying a new water heater (despite his own handyman's suggestions to replace it). No rent deductions, no sense of urgency on their end. Or the time we brought the leaking, moldy shower surrounds to their attention, and they literally caulked right over the mold without removing it or exploring the cause. It's still there, growing between the plastic and the wall. The kicker, though, was the illegal deduction from our security deposit for things like "sweeping," "paint scuffs" and "lightbulbs," all of which are considered normal wear and tear. These deductions are included in a letter that begins, "Thank you for taking good care of our property." We treated the house as our own, and only requested action on problems when it was absolutely necessary. So, renter beware: You might find a beautiful house with Senner Properties, but what you see won't be what you get.

We had no idea what "Team New Bern" really meant until it was time to buy a lot that we were…read moreinterested in. Mary Silver was our agent, but the "Team" is what made our transaction so easy and comfortable. This concept of experts in all the required fields of real estate transactions is what differentiates them from many other Real Estate companies. Everyone at D&TNB is interested in making you a part of their extended Team, because they know what customers say to their friends is extremely important. Mary helped us negotiate and led us through the process patiently, no matter how many questions we had! We really like that everyone from the pleasant and professional voice at the office phone number, to the friendly and helpful staff in the office, are there to solve your real estate challenges and make the process as smooth as possible, with no surprises. No hard sell, no pushy people, just smiles and helpfulness. You can tell they don't want a customer for one transaction. They're in it for the long haul!

We are so thankful we found Meredith at Donna & Team New Bern. She helped us buy our first home and…read morewe are so grateful for her. She was patient with us as we learned the area and narrowed down our wants/needs for our home. She put us at ease when homes we liked went off the market sooner than we could put in an offer. Then when we found our home she confidently represented us as she negotiated with the sellers. Because of her and the KW team, we now have our first home. We are so excited and relieved.