I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

After the dry cleaning staff mistakenly altered a pair of my pants that were only meant for dry…read morecleaning, the owner contacted me to apologize and reimbursed me to buy a new pair of pants. I appreciate that he took responsibility and was very willing to resolve the issue in the best way possible.

Honey doers is a blessing. I was so caught up in work over the holidays I could not get any laundry…read moredone. They picked it up, returned and folded my laundry so nicely and on time. I will continue to use their services. They even contacted me about dropping off when we were expecting rain. Very professional! Highly recommended!!

I cannot say enough good things about Honey Doers. This laundry service is top notch. They are fast…read moreand reliable. They are very responsive when contacted for questions. I can't forget to mention the value for the money! They have the best deals when purchasing laundry packages. Having them help me as truly made a difference. I highly recommend trying this out even if it's temporary or a gift to yourself every so often. It's so worth it. These people are doing God's work out here!!!!!

Just moved to the area and was looking for a solid dry cleaner, and I'm really glad I found…read moreSpectrum Cleaners on W Broad St in Falls Church. This is my go-to spot from now on. The service was excellent from start to finish. My clothes came back looking great, turnaround time was totally reasonable, and everything was handled with care. The staff were friendly, helpful, and made the whole process easy. On top of that, the prices are very reasonable, a great value for the quality. It's always a win when you find a local business you can trust, and this place definitely fits the bill. Highly recommend if you're in the area and need a dependable dry cleaner.

Lady at the counter was nice, however, I do not recommend this place at all. I had a rain coat that…read moreneeded some care and I thought to go to what seems like a highly rated dry cleaner in Falls Church City. Unfortunately, I came back a couple days later to pick up my jacket and it was just as if I gave it to them. It's still dirty and I'm not even sure what they did to it, but it looks no different. I do not have a before picture but attached it the after pick. And $35 for a clean, at least have it be better than the drop off.

I can't recommend this place enough. They worked extremely hard on my fringe dress and even went…read moreabove and beyond by sewing the buttons on the halter neck. I brought them a tough job and they handed me my dress back looking good as new.

Again! my objection is why I had been charged for the same linen men's shirt different?…read more and of course with my busy life schedule and being already in your cleaner (assuming I wouldn't face different pricing ) would pay extra for last time and not give more business

Being on a cross country trip and staying at hotels for over 3 weeks, I had a lot of dirty clothes…read more This place is very clean (including their bathroom). They have 20-80lb washers and dryers. I used a 40lb washer and dryer, for clothes that would be 2 loads in at-home washer dryer. The washer was 5 dollars for 30min, and I used the dryer for 28min which costed a dollar. They both worked really good. The dryer could have used another quarter for certain items like a small blanket but I was too lazy to wait any longer. Overall, good working machines at a reasonable price, spacious and clean laundromat....nothing to complain!

I have been a customer at this laundromat for approximately two years and visit about once a week…read more I routinely wash the same types of items each visit, including my work uniforms, my husband's work uniforms, and my dogs' blankets. During my visit today, I loaded two large-capacity washers, added the appropriate amount of detergent according to the detergent instructions, selected the warm water setting, and started the machines as usual. When the cycles were complete, I immediately noticed that many of the clothes still smelled unwashed and felt as though detergent and soil had not been fully rinsed away. Some items were only damp, some were extremely wet, and others felt almost dry, as though they had not been washed properly. The clothing also retained the same odor it had before being washed. I brought my concerns to the attendant. She checked the washer briefly and stated that because the clothes were wet, the machine had washed them. However, my concern was not whether water had touched the clothing, but that the wash cycle did not appear to clean the clothes properly. I was left with no option but to move everything into another washer and pay to wash all of my laundry a second time. As a result, I spent approximately double what I normally spend on laundry. I was disappointed that there was no attempt to investigate whether the machine malfunctioned or to offer any assistance, reimbursement, or courtesy rewash despite my being a long-time customer. I understand that equipment issues can happen. My frustration comes from having to pay twice to wash the same load and feeling that my concerns were dismissed rather than addressed. I hope management will review the condition and performance of the machines so that other customers do not experience the same problem.

Very terrible experience. I took my $300 pink dress here to remove a brown makeup stain. I got it…read moreback and the dress has a black tint all over it and black stains at the neckline. They claimed it's because of the dress material but the dress has been hand washed many times before and this has never happened. They said they could only give me 10% off after staining my dress to the point of it being unwearable. I'm very disappointed and upset and I will never EVER be coming back here. Not to mention they didn't even get the original stain out and STILL made me pay.

Wonderful hard working and very pleasant Korean family business…read more They will clean your clothes the same day if you are in by 9AM.

Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

Lost half my clothes the first time using this service. Just got off the phone with "customer…read moreservice" and their solution is for me to file a claim where I send them pictures of my missing items. I don't know about you, but I don't have pictures of my socks and bras. And I don't make it a habit of taking pictures of the clothes in my hamper. When pressed, she said the company has photos they can use to find my items. If a representative bothers to respond to this review, don't believe anything they have to say about this being an anomaly. My clothes were delivered last night, yet when I texted customer service about my missing items, I got this form response: "Hi Crystal - I'm so sorry to hear about the issue with your order. To help us assess and resolve quickly, we'll need a bit more information. If your order was delivered in the last 14 days, please complete our simple claims form here: www.rinse.com/customers/claim. Please include: 1) Photos of the items 2) A link to where the item (or comparable) can be purchased online. If it has been more than 14 days, you can send this information here and we'll open a claim for you. Thank you - we're here to help." So you lose people's clothes often enough to have a canned response ready??? Do NOT use these people. I don't know where to begin replacing these items. I'm so glad I didn't let them dry clean my custom-made items. My next stop is the Better Business Bureau. Rinse should not be in business. Shame on you.

I used McClean Cleaners to clean and preserve my wedding gown, and to clean a white anarkali that I…read morewore to my rehearsal dinner that my in-laws had made for me in India. The anarkali is immaculate so that I can wear it for future occasions, and my gown is neatly preserved in the provided "Bridal Chest" box. For gown preservation, the staff will begin work on the gown (I had a veil as well), then contact you to assess how it looks before packaging for preservation. My gown was rumpled in the back of my car for nearly a year before I made the time to find a preservation service and take it in, so I have a lot of faith and confidence that the staff here can make miracles happen, especially if you are more timely than I was. I will definitely use Mclean cleaners again for specialty cleaning.

We have been customers for years and have always been impressed with the service and quality of…read morework at McLean Cleaners. The store offers prompt and personalized service of the highest quality. Clothing, curtains - even suitcases - are handled with care and are returned looking fresh and new. The hard-working team behind the counter are knowledgeable, friendly, and will work with you to make a deadline. Excellent parking. The store is an important part of the McLean community. Highly recommended!