Bruce's service is personal and comprehensive. I called him for a policy in April. He explained…read moreto me the limits of the coverage and handled my situation, even though it was a very small policy. He found a carrier for me within 4 hours that met my coverage and price expectations. Later in the year, when I needed more insurance on a larger policy, I called Bruce. I told him I had to figure out coverage within two weeks. After about a week he found me a policy at 3/4 of what I had expected to pay. I believe he went above and beyond to find this carrier because I had previously priced this type of insurance with two other agents. I have had 6 interactions with Bruce in his office and I will say that I fully trust his opinion on all aspects of insurance. I would recommend him in a heartbeat to anyone moving into the area looking for insurance consultation, a homeowner's policy, life, small business, or auto policy. His office assistants are in my experience responsive, friendly and professional.

Can't fathom giving less than 5 stars to a place that facilitates license renewals in under 20…read moreminutes. My license doesn't actually expire for a few more months but fall is going to be a nightmare for me so I figured I'd be proactive and get this over with while I still had a little extra time in the day. Brought all of my documents for the new verified licenses at 10am on a Wednesday and was seen almost immediately. My IDs were scanned and I was given a number to sit and wait. I waited for less than 10 minutes before I signed the docs for a new license and had my picture taken. Staff were friendly and helpful, and the space itself is clean, open, and comfortable. A complete win all around.

Went in for a drivers license renewal, and despite there being no other customers was told they…read morewould only do it with an appointment. When I pointed out there were no customers the woman says well there are only two of us working and that there was an appointment available to book online in a few hours...nowhere does AAA say you must have an appointment... Anyway, went straight to the Avon location and they were super quick and helpful!

I was in the process of refinancing my house, and was told I needed Flood Insurance by Bank of…read moreAmerica. The letter I received from the Bank stated I needed to carry a certain amount of coverage before they would approve the loan. I had a suspicion that I did not need it, but had to expedite the process...and John was there every step of the way. John contacted FEMA, got from them what I needed and instructed me on what I needed to do. Not only did he help with that, he was also experienced enough to know that what the Bank was telling me I needed was false. Furthermore, he contacted both the bank and FEMA again for me to allow me to focus at my job, while all of this detail was being handled in the background. John is experienced, friendly, and is a top of the line insurance agent. He goes above and beyond for people, and has a very calming and reassuring tone to his voice when speaking with you. He will follow-through in what he says he will do, and even go beyond that without you asking. His office team is friendly and courteous, and will assist you when John is helping other clients. They are experienced, and they know what they are doing as well. I would recommend John's agency over any other State Farm agency for this very reason. Thanks John for helping my family during a very difficult process and ultimately knowing more than the Institution that was supposed to know more to approve my loan!!!! Thanks!!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: CT-1432853

i truly appreciate doing business with ur company. i appreciate how humbly honest /reliable y all…read moreare. i'm grateful that i have very good insurance an the price is very fair. i pray blessings will continue to follow y all everlasting. (s. empress joy)

Great service and very competitive pricing. Mr. Trang was very pleasant to work with. He answered…read moreto all my questions (it was many of them) and provided me with very competitive auto quote. Definitely recommend

Tomorrow I will be calling our independent insurance agent to get them shopping for an alternative…read moreto the AARP-Hartford insurance. We have been with this program for a number of years, bundling home and auto. Yes, the rates keep going up each year, which is to be expected. Last year seemed on the excessive side, but I let it roll. Today I realized that they are proposing a 71% increase in our premium for 2026 to 2027. What?! We are mature adult drivers with less than 10,000 annual miles of driving. My husband had a recent minor accident, but I don't believe that has even entered into the calculation for the new premium. There was no damage to the other car, very minimal damage to ours, and no injuries. No tickets or other accidents on record. 71%? What I see online is other consumers reporting that their rates were going up 45 to 50% in a number of cases. Once they shopped other providers, they were able to get much better deals. I sure hope that will be the case when our agent shops options for us. Just on general principal, I want to get away from Hartford as soon as possible! It's a good thing our renewal time is almost here, and we will be moving on away from them. Their partnering with AARP to save older drivers money seems to have turned into a bad joke, bordering on a scam.

After AARP The Hartford starting pulling extra autopays from my checking account, I cancelled my…read morepolicy and found new coverage. I have their confirmation of my cancellation. The next month, on the 7th, they again withdrew funds, decimating my checking account. On the phone, I was met with lies and subterfuge and indeed, after ten days, they have done NOTHING to restore my funds. AARP? What a joke. I am a senior on a fixed income. So far, their biggest effort was to have one Darren D. Pearson, Manager Corporate Security email me a LIST OF SERVICES FOR THE NEEDY in my county. If I could negative stars I would. They are criminal. Unspeakable.