Such a sweet, neighborly hair salon with great service and affordable prices! It felt very warm and…read morehomey. I came in for a simple hair trim and got exactly the length I wanted. I'll definitely be coming back for more services!

This little place is my favorite go to for blow outs, hair cuts for kids and updos…read more Absolutely the best neighborhood salon by far. Friendly ladies, nice family environment. I recommend this place 100%

The staff very friendly and professional. it was last minute appointment fot me and my daughters…read moreand they accommodated all of us. Very good job from Nataly and Sandy. Very much recommended.

I always go to Helen and she does a fantastic job every time! She colors, cuts and style my hair…read more I've been going to her for years! She's very sweet and caring. I'm always very happy when I leave there. The atmosphere is great. All the ladies there are nice and pleasant, and I never have a problem there. It's a very nice place. I will always go to Helen! Eva O.

Vicky is new at this location, but I've known for almost a decade. I follow her everywhere I go…read more People drive as much as 3 hours to come do their hair! U feel like family as soon as you sit in the chair. Shes very sweet and charismatic and you can just tell she's passionate about her work, there's just ao many good things to say!! Her work is just so beautiful, she goes out her way to make you feel special and look amazing!! If I can give 10 stars I would, highly highly recommend!

My first visit today, I am so pleased with the results. Love my hair! Natasha is great, she gives a…read moregreat suggestions and advise regarding your hair. I will go back for sure.

One star because they did not have the courtesy to return my call as a first time potential…read morecustomer.

I can't say enough about this salon. The staff is incredibly friendly and make you feel welcome…read morefrom the moment you walk in. Chris is amazing and really listens to what I want and delivers each time. She knows what will work well with my hair and what won't and offers different options if something I want isn't going to work out. The atmosphere is fun and upbeat. I highly recommend this salon for anyone looking for great service in a positive and vibrant setting

Wonderful small salon located right next door of Westin. Book last minute - and so happy I did. The…read moreowner was wonderful, the stylist did a phenomenal job and cost was very very reasonable! Would definitely recommend!

Love the ambiance and quality of service. Took my wife for a day at spa. We started with couple's…read moremassage then she finished with hair/makeup for our big date night. WOW ! Highly recommend it. Owner is Ukrainian and woman At The Westin Hotel in Itasca

Alter Ego Hair Design is the Very Best! Both Erin and Caitlin do amazing work. My hair extensions…read moreare beautiful and the quality of work is top notch! Erin has taken my fine, limp and over processed hair to a new level. From extensions, to color, to a new cut, SHE HAS IT ALL! She is a professional and a truly kind and wonderful person! You will NOT be disappointed with any of the services offered at Alter Ego.

Emily cut my hair recently and I was very pleased with the cut and the service. I had one of those…read morebad hair days and scheduled an appointment that same afternoon. I came a few minutes early and was seen right away, with no wait. I asked Emily what she thought I should do with my hair and she said she really liked my current cut and suggested a trim, taking off a half-inch. I was pleased with her honest judgement: I had gotten a cut in Montreal a few months back and was very happy with the cut except it was overgrown. She trimmed it quickly yet skillfully, blow dried my coarse wavy hair into a flattering style and then trimmed and textured the ends so the cut lays well. Best of all, my hair looks great even when I don't heat-style it. Dried naturally, the waves are nicely layered and just seem to fall into place--a sign of a good cut. I've tried a lot of places in Elmhurst, but this is the first place where I've gotten a great cut at a reasonable price ($35 with first-time customer discount, not incl. tip). This isn't a cutting-edge, hyped up salon--it's a comfortable, relaxed place, mostly patronized by middle-aged moms like me (as far as I could tell from my weekday afternoon visit). No frills, easy-going, no blasting music, no product-pushing. Just a great cut and great service. I'll be back! Disclosure: I will receive a $20 discount (or 20%, I can't remember) for this review, but I'd give Emily and the salon five stars anyway!

It just so happened that we were getting out a little bit early from work for the holiday…read more Desperately far overdue for a haircut (= considering the discount spot), I called around to see if I could snag an appointment somewhere. When I called Hairborn, Jillian answered and was super friendly and personable. She got me an appointment with Melissa precisely at the time I needed (since I still had to coordinate picking up my kids on time). It's like the stars aligned! I told Melissa that I needed my fine hair cleaned up, but didn't want to lose a lot of length. I also explained that I needed to keep things low maintenance. She asked about layers, and I told her I would defer to her expertise. And that I did, as she recommended blow drying my fine hair prior to cutting to get a better idea of how everything was going to lay. After washing, she blow-dried, and then also flat ironed my hair, which was honestly a first in my experience. Then, Melissa further worked her magic on cutting and cleaning up my tired, tangled hair. She took her time. It came out better than I was hoping. I'm used to a long blunt bob, but this is a sleek straight 'do. My hair feels fresh, but I still feel like myself. Nothing drastic; rather, elevated. It's always a roll of the dice to try a new stylist, but Melissa is obviously a good listener, is skilled, and is intuitive. There were no product up-sells and no separate shampoo girls. BTW, the vibe of Hairborn is rock/alternative/edgy with extravagant and classy decor pieces. Cool space that seems to celebrate individuality. I was a fan, except for the endless sea of masks on staff and most clients (kind of beta for a spot that screams "unique and edgy"). Luckily they welcome fresh-faced clients, so that was a non-issue. I may have just found my new salon. I'd be interested to try other services..maybe brows when I'm ready to give up the natural look.

I just returned from the worst experience by a so called wig stylist, Maria, at this place. I…read morecalled over a week ago to make an appointment to obtain a wig and asked several questions prior to making the appointment. I was told Maria is the "expert" wig stylist and that she has "hundreds" of wigs to try on. I arrived early to their salon and was greeted by the so-called wig stylist who only had a few wigs to try on. She told me she had hundreds at home but there were absolutely no choices in the salon. She then tells me she was told of my appointment today and she was not prepared in the least. She was willing for me to order a wig sight unseen and would order just a couple for me to try on. But of the so called hundreds that she has at home, she was unwilling to bring any samples for a future appointment. She wanted me to order instead. Also, when she had me try on the wig, this so-called wig expert, put the few wigs she had available onto my eyebrows. She could not even center the wigs correctly. Nor could she adjust the fit. I being a novice knew more than she did as the so called professional. And, the wigs looked like rags, there was no style to them at all. DO NOT GO HERE FOR WIGS. SHE DOES NOT KNOW WHAT SHE IS DOING AND THERE IS NO SELECTION WHATSOEVER.

I blame the quarantine for my split ends. Not having had a cut in six hundred years... okay-…read moremonths, I was definitely overdue. While on vacation I decided to stop by and I am so glad I did. Rosa was so nice, and did a fantastic job. WAY better than any of those hoity toity places, for sure. THANKS ROSA!

Great salon . The staff is extremely nice. Comfortable surroundings. Great color and the best cut…read moreI ever received . LOve this salon . Lynnette

I had a massage with Oleksii and he did a great job. He was very thorough and applied the right…read moreamount of pressure on the right set of muscles. The room and massage table were clean which I appreciate (unlike my previous experience at Element Massage where they didn't bother changing the face cover on the massage table, which caused it to smell strange). At this place, they were very timely and respected the time booked fairly. Natalia at the reception was very polite. The price is also better than the big chains (Element massage, Massage Envy or Hands and Stones). Overall I found they are a honest practice with good customer service. I'll be back and highly recommend this place. Sylvie H.

Hello my name is Jakayla and I'm a Black African American female and just moved to itasca with my…read morefamily.I needed a hair appointment lol can't do my hair with a 8 month old everywhere. when I arrived she said she doesn't take new clients ,I don't think it was about me being new it was about me being black and her not able to do "Black people" Hair so with that being said I will never be going here or for this matter any salon out here people just make others feel unwanted and uncomfortable now take this review and be a better business owner and maybe open your Horizon to others.

Aldo gave me a simple haircut to trim the bad ends…read more My husband insisted on coming to this haircut spot all the way from Schaumburg. I am satisfied considering the price. Simple cut and he'll ask if we're satisfied before booting us out (even though there's a long line!) Another five stars.

Some old guy probably the owner that's always in the front acts like u come in there to play he…read morealways gives me attitude & is rude also one of the male barbers messed up my hair multiple times but doesn't for people he knows it's like I go in there not knowing how there going to mess up my hair or just be rude to for no reason fuck this place dogshit don't waste your time