These guys are always so helpful, kind, and easy to work with. They make a trip to AT&T something…read morethat does not need to be dreaded, and I can actually look forward to, which is not always the case at other stores!

Raza and his coworker(Justin?) were a blessing. My phone died on a Saturday and could not get any…read moreassistance and after being passed along to many customer service reps, I went into this store and they fully restored my faith in customer service. From helping me set up my phone and cloud, and just being straight shooters. I can't recommend this store enough for quality assistance and help with AT&T and phone issue. i would have saved two days of stress if i just started at this store

I had a very unusual experience at this phone store. I had a good time shopping for & buying a…read morecell phone. Having had a cell phone since 97 or 98, usually having two numbers and two phones,& having bought many phones, I can honestly say that prior to last week, I never had a good time in a phone store. More often than not, the experience is mildly or seriously annoying. After 17 or 18 years with Sprint, and after destroying my last flip phone, I began to look for a new flip phone(all i want). Sprint managed to lose my business, and the other carriers all had flip phones and plans for far less money than Sprint. I was about to go with Verizon. I had already been to one AT & T store, on Kings Highway, and the deal did not impress me, and i could not see the phone out of the box. But i was walking down 7 th ave one day, passed a big A T & T store on the North side f the street, and a couple blocks later, noticed this tiny shotgun A T & T store as i passing it on the South side of 7th Ave. I said what the hell, might as well go in. The store was busy. Two staffers, and about 5 customers. Johnny, the young sales guy pleasantly asked me if he could help me. I asked him what flip phones he had. He went to the back, came back with a box, took out a phone,handed it to me. I asked him what the price of the phone and the monthly plan for my requirements was. Again, pleasantly, He answered me. No qualifying questions, no closes, no b.s. Their opening expense was 60 bucks less than the AT & T store on Kings Highway. Same phone. Of course the plan price was the same. He did ask if i'd be transferring a #. I said yes, and he said he'd need my account # & passcode. I replied that I did like the phone and the deal, i would come back cause I had that info at home. Johnny let me go, no pressure to get a deal on paper & leave a deposit, nothing... The first chance i had a few days later, i returned. But it was more like going to the neighborhood bar than to a phone store. Johnny was busy, Ari, the owner took caare of me, & he is as laid back, conversational & friendly as can be. A neighborhood woman, old customer was hanging out, talking about getting a new phone, but hanging out. Turned out we had other cities in common, and we had a twenty minute conversation, Ari, participated too, while he was getting me set up and dealing with the # transfer. Another couple was buying a phone, and another neighborhood woman, also a customer, stopped in to charge her phone rather than go all the way home to do it. We all had fun conversations & really, it was just a neighborhood hang and people got phones at the same time. I don't live in the neighborhood, but what I got from this transaction and interaction is that Ari is a valued member of the community, and his phone store is an asset in the neighborhood.

The worst phone buying experience of my life. We bought not one but two phones here. The headphones…read morethat we bought do not work for telephone calls. When I tried to return them, I was told that because it was 17 days after purchase and the warranty is only for 14 days they would not exchange them. I literally just spent thousands of dollars on phones. This is the first time I ever went anywhere other than the Apple Store and I will never do it again and I would never go to the store again to buy anything and you shouldn't either.

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

they are fantastic. I was in a panic bc my laptop had screen flickering issues. I called an hour…read morebefore they closed and they had me come on down, and opened up my laptop to make sure the battery and all hardware were ok (as I thought I might have water damage). no cbarge! super kind and honest and quick too! love them and will go back if I ever need tech help. def great and highly recommend!!

This is my 3rd (4th?) time going to this store over the last 5 or 6 years for various issues with…read morevarious devices. For me it's always a 5. They get the job done, their explanation is clear, and the price seems fair. I notice that there reviews here tend to be 5s and 1s. That's very weird, isn't it? I hate to cast aspersions on fellow reviewers but I just wonder if their expectations are out of whack? There are things I know they can fix and things I know are unlikely to be easily fixed. Simple screen problems, charging ports always seem to be very fixable. And not only am I always happy, the other customers that I see, picking up their stuff or dropping it off seem quite content. Go figure. Anyway I stand by my 5.

It's hard to review all bad because in the end we did get the phone back fixed but only after…read morehaving to wait an extra day. They don't inspire trust in any way. Kept telling us they would have the phone ready by afternoon-then it wasn't there and we had to wait another day. It took my husband going to the site and waiting there over an hour while they fixed it. Staff was reasonable to speak to and seemed to want to help but were not the ones in control so could not accurately tell us when this would actually get done. We only have the word of the staff to go on. So when that isn't reliable-there is nothing. Leadership has to do better and figure this out.

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

Took my daughter's iPad for repair, after Apple said it can't be fixed. iPad was fixed at a fair…read moreprice. Thanks for the good service!

Worst place ever..the screens they are selling for iPhones are cheap quality..they don't offer any…read morerecommendations Depending on how bad your phone is broken..they'll just put one of they expensive cheap screens on and even if it's lifting up they'll still sell you the service as if they did a good job..highway robbery!!

I rate this Court Street Branch of u BreakiFix "VBAS" for VERY BAD ATTITUDE and Service…read more So I dropped my phone and my screen cracked into such a rainbow of colors it made the Pride Flag look like an old black & white TV. I've been going to this uBiFix here since at least 2019 bc it's in my hood and they were always solid - but I guess new crew new attitude - ah how we long for the good old days. Anyways I've had shorter waits in Doctor Offices. The waiting area looked like a subway platform at rush hour - and by that I mean - a few lucky peeps had seats and the rest of us stood around waiting....and waiting... Anyways my tech Andrew informed me a new Apple Screen would be $250 or $300 I cant remember which now, but that an after market would be $200. So being that the phone is a couple of years old I went with the after market. They took it in, fixed it and I was out. Next day - even though it sat on my desk or in my pocket - another rainbow appeared. So I went back I showed it to Andrew and said, "Its covered under the warranty right? Its only one day" He said, "Well if it's not your fault" I showed him the spotless screen. I was like "Dude forget about no cracks or no scratches -there's not even a speck of dust on the screen." "Well lets see." He goes in and comes out after too long a time to tell me, "Yeah we're gonna do you a favor and fix it." "Do me a favor?" I'm thinking - because Techs are like car mechanics or Doctors - you can't express how you really feel if you're still gonna put your whatever in their hands. Lets get real - Business don't survive by doing favors. It was 2 days into warranty - and whether it was a defective screen or incompetence - that's why you're gonna do it. Anyways I was never given a reason why it failed. So I get it back fixed and a few days later, its in my shirt pocket, I'm standing leaning over my desk and my phone - that's in a sturdy case - falls about 2 feet onto my desk and like that old Rolling Stones song "SHE COMES IN COLORS EVERYWHERE - SHE'S LIKE A RAINBOW!" Needless to say I got my answer the hard way - if their aftermarket screen cracks from 2 foot fall to a desk - it's prolly not even defective but just cheap crap. I mean 2 screens fail that easy - time to source a new provider boys! I had no time to go back to their circus as I had to fly - besides slap me once shame on you, but slap me twice... Anyways when I got to Louisville Kentucky there was a shop on Bardstown Rd & Eastern Parkway - polite, friendly no attitude. Their aftermarket cost only $149.00 instead of $200 and they told me it would be ready in 30 min. I didnt even get to finish my coffee in the cafe across the street before I got a text it was done. MORAL OF THE STORY: If you can't get to Kentucky for a great deal, and you're happy with Bad Attitude, Product & Service - then the uBreakiFix on Court Street is the joint for you! ,

Came in thinking I needed to get the charging port on my iPhone replaced. Turned out they are…read morebetter at cleaning out lint than me. Person ahead of me was having the same experience. Very nice staff! Thanks again.

I stopped in on a Saturday to get the battery replaced in my wife's iPhone. I was greeted when I…read moreentered the store and I spoke to the representative about the problem and was told it would take 20 minutes to fix. I left the store to stroll around the mall and twenty minutes later I returned to the store and the job was complete. I couldn't be happier.

I'm so glad I came across the reviews for Fix and Go because finding them was a total lifesaver. I…read morestopped in the day before to ask about a phone repair, and I was honestly pretty stressed out. I hoped it was just a damaged screen, but I wasn't entirely sure if there was deeper damage. The gentleman at the counter gave me a price quote and assured me it would only take about an hour, so I told him I'd be back the next day. ​I returned as planned and handed the phone over. Thankfully, it turned out to just be a screen issue after all! The repair itself was done incredibly quickly and efficiently. He even let me know to come back if I ran into any issues with his work, but everything has been perfect so far and I highly doubt I'll have any problems. ​The quality of work and the speed make it worth it, but the prices were definitely a bit higher than I initially expected. I ultimately decided on 4 stars because they charge an extra fee if you pay with a credit card, on top of the regular tax. Depending on what you're getting fixed, that credit card fee plus tax can easily add an extra $20+ onto your quoted price. I know a lot of restaurants are starting to do this nowadays, but I wasn't expecting it at a repair shop and wish I had known in advance so I could decide if I wanted to use a different payment method to avoid the surcharge. Fortunately I was able to do so. ​Overall, they do fantastic, fast work, and the customer service is great! Just be sure to bring cash or an alternative payment method if you want to save a few bucks on the fees!