Do not hire. Wish I could choose zero stars. Have requested assistance twice through my insurance…read moreroadside coverage. Both times, the tow truck never showed up after three hours of waiting. I cancelled each time after giving three hours of grace even though the pick up time indicated an hour estimate. Both incidents were outside of high volume traffic city hours.

The driver laughed at my wife when she had to get her car towed. Very rude and the customer service…read morewas horrible. I would not recommend them to anyone.

Awesome ! We were on a family roadtrip this summer and needed to get a oil change before we headed…read moreback to California but it seemed like a lot of places were overly booked or they closed early but we had to get home due to a family emergency and these guys stayed open until we got there and I can't thank them enough for staying open and being so helpful and kind I know the location doesn't look so eye appealing but trust the people is where it's at.

Excellent service!!! Express style! I was a first timer and was highly pleased with the service and…read moreprofessionalism!! I will certainly return and I highly recommend!

Overall, a very good buying experience, and most of that credit goes to Zaid. He was friendly,…read moreresponsive, and communicated well throughout the entire process. Buying a car can sometimes get complicated, especially when management and all the behind-the-scenes negotiations get involved, but Zaid stepped in multiple times to keep things moving and ultimately saved the deal more than once. Covert offered a great price, worked with me over the phone, and delivered on the value they promised. That said, some of the traditional dealership tactics and back-and-forth with management felt a bit outdated and made the process more frustrating than it needed to be. If you're shopping at Covert, ask for Zaid. He made what could have been a stressful experience much smoother, and his customer service is the reason I'm leaving happy. Great prices, great salesperson, but there's definitely room for management to modernize the buying process.

Never mind the fact that you buy cars from here and can't guarantee that the parts on them are new…read moreor in great shape. The workers in the service department steal the items from your vehicle, and when you complain not only do they deny it but they gaslight you and blame you for your item belongings being stolen. When you escalate your concerns to management, they ignore them but encourage you to continue to patronize them. Only spend your money here if your car is empty or if you can endure that your care is pristine or exactly as described.

Here's why you may consider not hiring this company. Review…read moreof Texas Country RV, 16415 S Access Rd, Canyon Lake, Tx 78133, Owner listed as Michelle Ruff. Joe Ruff was our Contact. In April we contacted Texas Country RV to conduct an inspection and work on our RV to makeready it for a 9-hour haul to a new location. It needed new tires put on, new bearings, possible new brakes, 2 new ac units and to have the roof resealed and some soft spots looked into where we had some leaks. Joe Ruff did the initial consultation, then brought his son Jacob and another man out to perform the work. 3 days later he came out, inspected, and we paid the bill in full. 7 hours into the move the roof began to peel off. By the time we got to our location 20% of it was gone and we found they had not even performed the work we paid for on 1 of the A/C's. We called on 4/24, sent videos, pictures and got no response other than a text from his son saying Joe would call in the morning. We heard NOTHING. Texted on the 25th, NOTHING. Called on the 28th, spoke to the office and still nothing. Sent an email requesting a refund of the roof work and NOTHING. We've been ghosted for 21 days. DO NOT USE THIS COMPANY. I will be filing a small claim for the $1400 on the shotty work they performed and the cost of the new roof seal in small claims court. He had the opportunity to make this right. Here is a copy of part of the email request, sent on 5/5/25. "Joe - I have given you plenty of opportunity to return phone messages, voicemails and text messages. This is regarding the work performed on our 2016 Crossroads Redwood...specifically the roof reseal work that was not done properly in some areas and incomplete in other areas. The roof reseal was not done properly at the front seam allowing the roof membrane to separate from the roof during transport and expose the wooden roof components. In addition the original problem that you pointed out...the poor sealing along the front AC unit was never addressed. The original old and ineffective seal is still in place. As a result we will need to hire a local (New Mexico) facility to complete these repairs. In the interim, we have placed a temporary tarp over the damaged area to try to prevent further damage from occurring." I would like to just let people know if they need RV work, this may not be the company to hire.

I contacted Texas Country RV while we were staying near Canyon Lake, about making some upgrades to…read moreour RV. We had decided to replace our sofa with a double recliner, wanted to replace the bathroom vent/fan with a unit that operates with a remote control, and wanted to upgrade our suspension (to drive better on windy days). TXCRV came out to our site to do measurements and look at what we wanted to do; advised me on their suggestions; and worked with our schedule to get us in before we left moved on. When supply chain issues delayed the parts we needed and we ended up having to stay over a couple of days, they put all their techs on the job, to reduce a 2-day project to a single day. They were pleasant, respectful, and competent. I never felt that they were being less than honest and transparent with me. I would highly recommend giving Joe a call at TX Country RV. They have a shop, or a mobile tech. They also do sales and rentals (Cruise America). If I am ever back in the Texas Hill Country, they will be my go-to service shop.

Allen and Spencer made what could have been a stressful experience completely effortless. From the…read morevery beginning, they were honest, transparent, respectful, and never made me feel pressured. They treated me with kindness and professionalism every step of the way. I was selling my late mother's vehicle during a difficult time for my family, and unlike other dealerships, they didn't try to take advantage of the situation. They were fair, straightforward, and did exactly what they said they would do. Allen and Spencer, from the bottom of my heart, thank you. Your integrity and compassion didn't go unnoticed. If you're looking for a dealership that values people as much as the transaction, these are the guys you want to do business with. I wouldn't hesitate to recommend City Limits Subaru to anyone.

In November last year (2025) my husband and I visited my mother - in - law from WA state. The drive…read moredown put some wear on his Subaru that needed to be addressed before we drove home. From the moment we walked in I was in "awe"! Maybe it's a Texas thing but there were no shortage of options to fill your time while you wait. From a gift shop to a cafe to a TV room I definitely felt catered to. Now fast forward to February of this year (2026) we moved down and our vehicles needed service from that long haul. Not only did they find more than we anticipated, but they prioritized it as if we were family, and kept us updated to the very best that they could! They provided a loaner without question and due to the delay in his vehicle being fixed; offered to wave cleaning fees if we needed to take our two large very furry dogs anywhere (which we did not). But as the proud parent of many pets and a 10000% animal lover I couldn't stop gushing over their large and multiple dog parks! All in all, as a luxury vehicle owner myself, Subaru in Buda is blowing the game out the water!

Philip, the tow truck driver, was wonderful. He found an extended-stay motel, drove me and my dog…read moreto the motel, then stopped at a body shop to get a quick assessment of the damages. (It was after hours, but the owner was there.) Most of my belongings were in the camper van that crashed, and the EZ Tow staff was super helpful. Katie, Andrew (the owner), Marissa, Warren . . . . Everybody I came in contact with could not have been kinder or more helpful.

My son was in a collision New Year's Eve and the Austin Police Department didn't wanna wait for my…read moretowing company which was free because I pay for it so they called these wreck chasers and they didn't ask my son anything where we wanted it towed nothing they just towed it all the way to slaughter well when I go to pay for the stupid storage and the towing that I should've never had to pay for it because I have free towing however my towing company wouldn't pick it up from inside their tow yard so I paid this place an additional hundred dollars to pull it out to the street and drop it and here's how they did it caused even more damage. The driver's name was Andy he was a complete douche bag and this is how my vehicle was treated after I paid them and then even paid them $100 just to pull it out on the street I wish I could give no stars and I will be talking to whoever's in charge of this little arrangement at the Austin Police Department and I will be filing a complaint with the Texas Department of license and registration against easy towing and Denver towing because they're one in the same they're owned by the same people and the same location doing the same shady crap

DO NOT RENT AN RV FROM THEM! This company is the absolute worst! They should have never let our RV…read moreon the road. Two of the windows on the RV literally fell onto the roadway which we were traveling. They tried to blame us for the windows falling out!!! WTF Below is the full list of issues we had with the RV: - When we left Austin the glass window fell out on bedroom window onto the roadway - On our way back to Austin, we lost a second window on the dining slide out onto the roadway - Air conditioner not working in main room, E4 error code - 24/7 support not available, voicemail box full. - Roadside assistance said they couldn't help us with any of the problems - 7' broken wood board on slideout, fell and almost hit daughter in the head - The gauge on the freshwater tank doesn't work so can't tell if there's any water or not. Only discovered on the 3rd day the tank was full of water - Water fill hose leaking at connection, spraying water all over. We couldn't use the camp site water because of issue. - Hot water doesn't work on kitchen faucet - Back up camera not working - Various windows/mechanisms broken and taped on outside with shipping tape - Broken screen door handle - No key for outside storage locks - Leg on Queen bed is loose/broken - Door on bedroom doesn't stay closed or latch - Window shade in bedroom is broken - Right rear view mirror very loose - Kitchen drawers won't stay set - Slide out panel controls are reverse - Check engine light was on the whole trip. I called immediately after picking up the RV and was told it had to do with the catalytic converter

We rent an RV every year for the F1 race in Austin. This year we decided to save on time and gas,…read moreso we drove our personal vehicle down from Michigan. I booked months in advance without any issue. I called and check in a few time over the few months the customer service was great. RV was clean and everything work as expected. I asked for an early pick up it was not problem. Over all I would rent again next year. Best way to experience the race weekend.

Although I've never been towed by these guys, I did get to witness one of their drivers nearly…read morecause a wreck that could have ended with me needing a tow. This morning a flat bed tow truck pulled out of the Tower Automotive lot on Lamar about 4 seconds before an oncoming minivan was about to reach the driveway. I was behind the minivan which had to slam the brakes and swerve to avoid rear ending the truck which I'm sure does not have the acceleration needed to pull out in front of traffic and gain enough speed to avoid getting rear ended. I don't know if it was a ploy to get more customers i.e. smash their car and then offer to tow it for them or what. The best part was the fact that if he had waited until I and the minivan had passed there would have been no traffic on southbound Lamar for 3 blocks as there was no traffic behind us and he could have taken as much time as he wanted getting out of the driveway.

I've used Allstate Towing twice (in July-ish and today) to haul my POS Jeep from various locations…read more John was the driver both times and I've always found him to be friendly and efficient. Allstate Towing has earned a spot in my phone directory as the Official Towing Company for the POS Jeep.