Sterling Acura is by far my favorite dealership! They are always honest, easy to work with, and…read morenever make the process stressful. Jordan, Patrick, and Dave are all fantastic from beginning to end. I went in for an oil change and somehow left with a brand-new car But when they can get you into something new for basically the same price...why not?! Even the waiting area is great, complimentary snacks, water, a coffee machine that makes lattes, and plenty of space to work remotely while you wait. Always a great experience and I highly recommend them!

I don't usually leave reviews for dealerships, but Sterling Acura of Austin earned this one. We did…read morerun into a few technical issues during the process, but they worked hard to make the deal happen and was very transparent throughout everything. Ken Bennett was awesome to work with -- professional, responsive, and easy to talk to. Most importantly, my wife absolutely loves her new car, which made the whole experience worth it. Great customer service overall, and we'd definitely shop here again.

My car wouldn't turn on, even though I had a new battery. Must be the starter, right? I had it…read moretowed in and dropped off my keys. *Do wear a face mask! They forgot to tell me when I called to make my appt.* Received a call later that they couldn't replicate the issue and it was available to pick up- no charge as the car had turned on just fine. My neighbor's son takes his car here and I'm definitely bringing mine here in the future! Highly recommend.

I've only taken my car here twice. They are always honest with me and fairly priced. I don't feel…read morelike I get overcharged or scammed when I'm there. I've even talked to them about future cars I've wanted to purchase and they have given me honest answers about their maintenance and problems. They are only open M-F 7-5 so you have to drop your car off first thing but they respond with your quote by text and email.

Had problem with 2022 Q50, mentioned in Yelp and I was immediately contacted by the owner and then…read morethe manager Tony Miano and was immediately taken care of. Kudos to Dave Hendricks as well.

I was asked by a friend to pick up a tire for his daughter. The staff were friendly and helpful…read more The lonnie and very nice. I have heard great things about the cars but I was not looking to buy today lol. Overall good experience and nice people.

Coordinated towing my car, buying tire, and installing the repaired tire. First class service,…read morevery responsive, and excellent value. High recommendation for David at Universal Motors!

Yes, believe it, another awesome 5 star experience with Universal Motors. I know it sounds quirky…read more- - I mean, how can anyone consistently exceed customer expectations every single time? Universal can, let me show you. Aside from "Katrina" (my '01 Silver Bullet) I also own an '88 Toyota Supra Turbo named "Black Beauty". I bought her used in '99 from my BFF after college graduation and moved her down to the TX heat from MI. If Paris Hilton ever had the privilege to ride in Black Beauty she'd definitely say "That's Hot". Fast forward a few years, I started having engine problems - when I used the A/C the engine would overheat w/in 20 min, that's not good because now you're talking about something serious. I eventually got used to driving w/ the windows open and no A/C (yes, sweating like a pig). None of my friends wanted to ride w/ me in Black Beauty, we soon became loners, and we both took it personally. Like Paris says: "That's Hot". I did a lot of online research to diagnose the issue. Years ago before I discovered Universal Motors I took her to another local shop who directed me to take the expensive route: replace a bunch of parts and see what happens. So I paid them to overhaul my A/C, install new radiator, hoses, and thermometer. The result: no change, the engine still overheats with the A/C on. So after spending $2,500+ I got really upset at them and ranted: "WTF is wrong w/ my car?!?!". Their response: "I don't know". My response: "You suck!!". Paris would say: "That's Not Hot". I eventually upgraded and bought "Katrina", then let Black Beauty sit idle for a very long time, not sure what I would ever do with her. I thought about selling her, but the engine issue is a risk to any new owner, and I wouldn't get that much for her. Not to mention, we are also emotionally attached. Yeah Paris, we're hot. Fast Forward 4 years, enter Universal Motors. After several consistently great experiences w/ David Chong for my Lexus I finally dropped BB off and told him my sappy story. He spent 5 min looking over the engine and tinkering w/ it and immediately finds the root cause: "you have a bad clutch fan, that's about $85". What?!?! Are you sure?!? "Yes, I'm very sure, but let me do a more thorough check just to be safe. David did an extensive engine diagnosis and it turns out he was dead on - a new clutch fan fixed my engine overheating problem. I was shocked at how quickly Mr. Chong was able to correctly and accurately diagnose the problem, and all I could think about was how I wished I had found him sooner, but then again it's better late than never. He took good care of Black Beauty, spent a lot of time on her, and also repaired a few other minor issues. Now she runs like a young black thoroughbred like she used to, beatin' the hell outta Mustang Cobras and any Rice Burner who crosses our path. Our next project: a new coat of paint. Forget Paris Hilton, Black Beauty hearts Universal Motors.

My warranty company referred me to Jonathan at Throtl Auto Works in South Austin, and I'm so glad…read morethey did. Jonathan went above and beyond from beginning to end. He took the time to educate me about what was going on with my daughter's car and explained everything in a way that I could actually understand. He drove to get the parts we needed, was incredibly responsive when the warranty coverage agent requested additional documents, and stayed on top of everything needed to get the repair handled. What impressed me most was his integrity. He didn't inflate the charges simply because an insurance company was paying. He was fair, flexible with his time, and genuinely seemed more concerned with making sure the car was taken care of properly and that I had what I needed. Finding a mechanic you trust can be difficult. After this experience, I feel like I found that "mechanic friend" you call when something goes wrong because you know they're going to tell you the truth and take care of you. When I need someone again, I'll be calling Jonathan at Throtl Auto Works. I highly recommend him, especially if you're looking for someone knowledgeable, responsive, fair, and trustworthy. Thanks, Jonathan!

I was rear ended by a person with integrity. The insurance company , Gainsco was very prompt and…read moreprofessional. But to my greater delight ,Jonathan at Throtl Autoworks was very professional, knowledgeable, and step by step provided me with assurance, rental car, and above and beyond work and service

Came in for a car inspection they told me to park to the sideno other communication, waited about…read more30minutes and then proceeded to help new people coming in. Had to go somewhere else.

Can't recommend enough! Like many other reviews, we went to discount tire to patch a flat and…read morewaited without help.. came over to Duett's and were in and out within 10 minutes. Fast, friendly and local! We will be back

Looks like they are closed. Just gave three starts so I could post here…read more Did Oscar go somewhere else? He had such good reviews and I need my car fixed. I live south - so sorry his south location is closed.

I hit a deer on a cross country trip in Fredericksburg and my Kia Soul was annihilated. I had a…read morelocal mechanic help me strap it back together enough to drive it to Austin, and took it to Big Boys. This car looks brand new, and Noe helped make sure the cost was as low as possible while walking me through every step of the way. They made payment easy and I couldn't say enough for the service.

I can't say enough good things about this shop! I've trusted them with all of my car maintenance,…read moreand every experience has been nothing short of amazing. Knowing I have a team I can count on gives me so much peace of mind. One experience that really stood out was when I was having issues with my A/C. They took the time to check everything out, and instead of charging me for a major repair, they recommended that I first see if my vehicle was still covered under the dealership's warranty because they knew it could save me a lot of money. That level of honesty is hard to find these days, and it showed me they truly care about doing what's right for their customers. They've also created one of the coolest waiting areas I've seen. Instead of just sitting around while your car is being serviced, you can relax and play arcade games, which makes the wait go by so much faster. Finding a mechanic you can trust isn't easy, but this team has earned my trust completely. They're honest, knowledgeable, and genuinely care about their customers. I wouldn't take my car anywhere else, and I recommend them to anyone looking for a shop that puts people before profit.

Sometimes it's really difficult to find an honest and trustworthy garage that won't rake you over…read morethe coals and actually know what they're doing. I'm so thankful that 766 exceeds expectations. No hidden fees, no funny business, just professionals who care about the work they do and keeping customers safe in their vehicles. Whether it's emissions testing, an oil change, or major work, I trust the 766 team explicitly.