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    Metra RV Center

    4.1 (15 reviews)
    Open 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Metra RV Center

    Trailer rental

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    Review Highlights - Metra RV Center

    Our salesperson, Tammy, did an outstanding job for us!

    Mentioned in 3 reviews

    Read more highlights

    Bretz RV & Marine

    Bretz RV & Marine

    2.2
    (62 reviews)

    Update to my earlier review. The event that prompted the review was our electrical system. When we…read morepurchased our RV, we upgraded our solar panels for an additional $6500. On several trips, we had electrical issues. It all culminated on our Spring Break trip when our fridge quit working (unless it was plugged into shore or using the generator). When we got home, we discovered the inverter was blown. Annie Perez, Bretz's Service Manager, informed us the inverter wasn't installed by Bretz; therefore, they weren't responsible for any of the electrical (although Bretz rewired the new 6-solar panels and the control panel). We chose to take our RV to a local shop rather than drive 100 miles back to Billings for the 9th time. Our local service tech identified a number of substandard wiring issues when the solar panels and the new GoPro Control Panel were installed by Bretz; incorrect gauge wires, no ground, no fuses. Bretz didn't even completely caulk around the solar panel mounts on the roof. This could've resulted in a catastrophic roof failure. Annie told us this was a annual maintenance issue despite the fact the caulking wasn't completed, and that Bretz had our RV on their lot awaiting repairs for 8 of 12 months we owned it. Initially Annie told us Bretz would pay for the wiring problems, but when we sent them the bill she refused and sent a very vague question/answer reply from GoPower regarding whether the wiring was correctly installed. We had no other recourse at this point, short of a lawsuit, so I wrote the Yelp review. Within an hour of its posting, they figured out who we were and the GENERAL Manager, Chris Jenkins called. We had made several prior attempts to talk to other managers over the course of the year, but we would get passed off and no one would ever be in the building or available to talk otherwise. Once we were even offered to go back to our salesman to purchase another rig, but he didn't even show up. Besides, we would have to pay pricey taxes, tags, licensing all over again for something that likely had even more problems than our own unit. After Mr. Jenkins did a little research, he found mixed information regarding GoPower (control panel) wiring/install; therefore, he agreed to reimburse us for the rewiring, the addition of ground wires and fuses; also, he reimbursed us for the cost of a new inverter. We have since received a reimbursement check for the damages and are really appreciative to Chris for reaching out and making this right with us. With Chris on board with Bretz RV and Marine, we feel he will make great improvements to this corporation in all areas. Again, Thank You, Chris!

    When we first purchased our camper, our experience with this dealership was excellent. The sales…read moreteam was knowledgeable, helpful, and made the buying process easy. Early on, the service department was also responsive and attentive, which gave us confidence that we'd be well taken care of after the sale. Unfortunately, that level of service has changed dramatically. Getting an appointment has become extremely difficult, and when we do manage to get our camper in, it often sits for months with little to no communication. We've had issues that were discussed and documented, only to find out later they were forgotten or never addressed. Following up for updates is frustrating, and we frequently feel like we're the ones having to chase information. We understand that service departments can be busy, but clear communication and follow-through are essential, especially when customers are without their campers for extended periods. It's disappointing because we know firsthand how great this dealership can be. The contrast between our initial experience and the service we've received recently is significant. We hope management takes steps to improve communication, scheduling, and accountability within the service department so future customers can receive the level of care that originally earned our business.

    Billings KOA

    Billings KOA

    3.6
    (80 reviews)

    They were going to get 5 stars until... About 6am there were 2 cars with homeless people in them…read more One had a blonde lady in a puffer jacket that tried to get the code to the bathroom by asking everyone she saw, including me and my husband. Eventually someone let her in. There was another junky car parked nearby that also clearly didn't belong there. So I was happy to be leaving because otherwise felt like my stuff would get stolen if I didn't watch it closely as we were packing up. I had called the "after hours" number twice about the lady before she got in but was directed to leave a message each time. All that said, I felt safe until then. The bathrooms and showers were clean and also plentiful. We played the mini golf there, which was free. We walked down to the Yellowstone River, which was steps away. It was stunning with lots of cool rocks. The one-room cabin was good. A code to get in, which was nice. Air conditioner and little fridge and desk with chair. Bunk beds and also another (full size?) bed. The curtains were good at blocking out light. The little shop had coffee in the morning but like all other koa's not until 8am. We had a fire pit at our cabin. I recommend this place but watch your belongings and don't let vagrants in the bathroom.

    Tight sites, on top of your neighbor! Concrete curbs on each side and our trailer is small, almost…read moretouched the wheels on both sides. You have to walk on your neighbors side to hook up water and electric. Our site #32 had no sewer. Felt like a packed sardine and bees everywhere. Book that the Yellowstone RV Park instead as drove thru and wider sites and much nicer park. We will book there next time instead. Avoid this KOA if you can, we won't be back.

    Rent-A-Wreck

    Rent-A-Wreck

    2.1
    (26 reviews)

    ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

    Horrible experience! I prepaid for a minivan rental for the week over Independence Holiday weekend…read more Fortunately, I called them the week before our Billings trip. They said they only have one minivan to rent and it was out on another rental and they didn't know when it would be back. They told me to find go to another rental car company. They promised to refund all my money but didn't. I had to submit a dispute with AMEX to get my money back. As far as I can tell, this is local franchise is a poorly run business. Never again!

    U-Haul

    U-Haul

    1.0
    (6 reviews)

    These guys are jerks. They require you to give contact information for two people that aren't you…read more Then, when you're two days tardy on your payment because you've been on the road for a couple of days for a wedding, they give your retired mother(who lives 2000 miles away) a phone call telling her that they need to talk to her about a storage unit. Of course, she's like "Is everything okay?" That makes me worried. I'm thinking that maybe my unit caught on fire or I've been robbed. No. It's because my payment is 48 hours late. Give me a break! I mean, that's all? I'll just pay it online. I asked them not to harass my mother the next time. They said it was part of their policy.

    I went to the business on Monday 9/5 at 5:15 pm to get 2 bottles filled with propane. I unloaded…read morethe first 1 and hit the button for the ringer to notify that I was there to get propane. I unloaded the second tank and waited for a bit but since no one come out I hit the button again. A guy stuck his head out the door and rudely said "it's going to be a bit before I can help you" I wasn't in a big hurry so I waited. About 10 minutes went by. He came outside this time. And again said it was going to be a bit before he could help me due to problems he was having inside. He didn't seem like he wanted to help me so I started loading up my propane tanks. Just as I finished he cam out again and saw that I was leaving and said "Good, go someplace else " That guy was the rudest person I have had to deal with that I can ever remember. U Haul didn't want my business and will never get it again. Yes I will go someplace else and never spend my money there again. I hope nobody else does either!

    Metra RV Center - rv_dealers - Updated June 2026

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