I have rented 2 storage units at this location (not to be confused with other nearby locations with…read morethe same business name-Additional Self Storage) and had exceptional service. The managers on site are friendly, courteous and efficient. The units were clean and dry and security is great. I can't say enough good things about the way they run the business and how customer friendly they have been. I will not hesitate to use this location again if the need arises.

The caretakers here are very helpful if you need anything and we have always been happy with this…read moreplace. Pretty straightforward. You pay for storage space you need and they provide it.

I highly recommend Portland Movers Company…read more I used Portland Movers Company 2 times recently. First for moving from my things from my sold home to storage until I found a home to purchase and then a second time from storage to my new home. For each time from the initial contact for the appointment to the final move I could not have asked for better service. All of my questions were answered, I was informed the evening before and the morning of the moves of arrival times so I was prepared. The movers took great care of my things even though they worked quickly and ensured things were left where I wanted them.

I rarely write reviews, but this one is warranted. We booked Portland Movers Company for a full…read morepack and full move between two units in the same apartment building. We paid for full service because we are both currently injured and could not do the work ourselves, and we came to them through a family recommendation. The crew was scheduled to arrive between 11:00 and 12:00 and showed up around 2:00. We were told there had been an accident, and we understand things happen. But by the time they arrived, we had already packed everything except the kitchen ourselves. Packing the kitchen alone took them roughly three and a half hours, and even then the refrigerator was never emptied and items were left sitting on the counters. The team seemed very inexperienced. They needed direction on the simplest tasks, had zero spatial awareness, and moved at a snail's pace. They were also strikingly inefficient, taking a single item at a time to the elevator and riding up to the new unit instead of loading it first, and theykept doing it even after we suggested otherwise. Eventually we asked them to stop handling our dressers because we were worried about damage and about someone getting hurt. To keep the time and the bill from spiraling, we moved boxes, cleared out both closets, and carried furniture ourselves. It is not an exaggeration to say my partner and I did at least 60% of the move. I ended up moving two large dressers on my own with an injured ankle because they couldn't figure out how to maneuver it into the closet. Afterward we sent a detailed message, and owner Natalya called. The conversation centered almost entirely on the late arrival. The labor we ended up doing and the unfinished kitchen and refrigerator were never really engaged with. When we raised how inexperienced the crew seemed, we were told they had more than 10 years of experience, which flatly contradicted what we had just watched. The most she offered was a $100 discount, which she described as the entire profit on the job. We have used movers several times before for larger and more complicated moves, and every one went better than this. I would not recommend this company.

Super friendly service and FAST! I'm not sure why they get such negative reviews. Our experience…read morewas perfect.

This UPS Store has some of the worst customer service I've ever dealt with. The woman working the…read morecounter is consistently rude, dismissive, and flat-out unpleasant to interact with. There's no greeting, no basic courtesy. If you ask a question, you're either ignored or given a short, irritated "yeah" or "no," like you're an inconvenience just for being there. The tone is sharp and impatient, and it feels completely unprofessional. At first, I brushed it off as maybe a bad day. But a few weeks later, my wife went in and had the exact same experience with the same employee. Same attitude, same rudeness, same cold interaction. At that point, it's clearly not a one-off. It's how this place operates. People come into a UPS Store already stressed, shipping important items or handling paperwork. The last thing they need is hostility from the person behind the counter. It makes the whole experience uncomfortable and unnecessary. If management sees this, please understand this employee is pushing customers away. If you're a customer reading this, do yourself a favor and go somewhere else. I won't be coming back.

Zero stars. Do not hire. They do not "pack" anything. They do not know how…read more We hired 3 packers today for six hours, they "finished" in less than 3 hours and we are now left with a horrible mess that the loaders cannot load as packed. Who will fix their terrible "work" before the loaders come to move these boxes? There is no time :( They made more work for us, despite us telling them we are ill and this move is an emergency medical move. THEY REFUSED TO LISTEN TO ME AND WOULD ONLY LISTEN TO MY HUSBAND. I HIRED THEM TOO, I AM PAYING THEM TOO, THIS IS MY STUFF THEY PACKED TODAY TOO. Nope, the "little lady" was told they only know how to work one way. This meant that our plan of my husband being on the main floor to direct and help, and me being on the lower floor to direct and help, was not possible. They do not work with you, they work against you. So I will tell you that their one way of "working" is to sweep everything into huge boxes, they do not PACK. What you will be treated to are things like: Example 1: boxes like a 3-foot tall wardrobe box filled to the top with all bathroom items dumped in together, open pump bottles of lotion mixed with digital electronic items, soap, tweezers, toothbrush, everything from every nook dumped into one 3ft tall wardrobe box. Example 2: in packing your family's camping / outdoor gear, they will literally pack the little green canisters of camping propane in with your gear. They DO NOT HAVE ANY IDEA OF WHAT CAN DESTROY ALL OF YOUR BELONGINGS OR WHAT SHOULD NOT OR CANNOT GO INTO THE SAME BOX, OR WHAT CANNOT BE SHIPPED AT ALL. Example 3: Do not bother buying and showing them the flat screen monitor static sleeve covers and Flat Screen Monitor boxes for that purpose, marked TV and FRAGILE, so that the loaders will load and handle your monitors appropriately -- they will respond with nonsense that for them to pack flat screen monitors in boxes they'd have to take the monitors back to their company. They will not use your expensive packing materials for your monitors, THEY WILL REFUSE. Then they will tape one medium-weight moving blanket around a Flat Screen monitor and say it is optimal packing...even though the loaders and movers and unloaders won't know what it is or that it is fragile, so they will have no way of knowing how to handle the item appropriately. You will end up like us, using time and effort you don't have to untape their so-called "work" to then pack your fragile expensive items in your own specialty boxes yourself, because they refuse to do their job. They told us ahead of time they would use our boxes. THEY WILL DEFINITELY ENCLOSE EVERYTHING IN CARDBOARD, BUT THEY CANNOT PACK. They will refuse any suggestion or direction from their "clients," they will lord over you and make a mess of your things. DO NOT HIRE THIS OUTFIT. It would take new packers at least 5 times longer to undo and redo what they were actually hired to do in the first place. We do not have time, unfortunately. Do not invite this nightmare into your cross-country medical move to save your life (hopefully - fingers crossed). They do not respect clients, they will not respect your things, they will make your need greater by expanding problems rather than helping eliminate them. Their attitude is contrary overall, and they act like they're doing you a favor, make more problems than they solve because they do not pack anything, then they cut out on their "job" early. When hourly workers would rather go fast to attain unpaid free time than work slowly for the six hours you hired the three of them with pay, this tells you how bad this company treats their workers. It starts at the top. Worse than hiring no one.

I recently sought packing and shipping services of the Portland location of Navis Pack & Ship. From…read moremy initial request for an estimate to ship a large framed painting to Dallas, to the email I just received confirming its safe delivery, the fellas I've communicated with have been professional, attentive, helpful, and incredibly patient with the many short-notice changes I requested. They went above and beyond to accommodate my needs and provide outstanding service. I wish I could thank the Portland Navis team in person. Having also acquired Navis' services in Denver with not a single glitch, I highly recommend Navis at any location near you. I trust them implicitly.

We had a fantastic experience with this moving company from start to finish. One thing that really…read morestood out was how easy it was to communicate with the team ahead of time via yelp messages and their portal. I was able to message with someone online to coordinate details and even adjust our move as plans shifted, which made the whole process much less stressful. On moving day, our crew was incredible. Andy, Miraj, Muha, Tatty, and Aibar were kind, efficient, and thoughtful throughout the entire day. They worked hard, stayed positive, and handled everything with care. You could tell they were experienced and really took pride in doing a good job. Moving can be chaotic, but this team made it feel organized and smooth. Well worth the cost we had a ton to move. We're so grateful for their help and would absolutely recommend them to anyone planning a move.

Movers arrived at 9:01 and it's 9:30am and they've moved nothing. I had to call their dispatch and…read moreI got the run around. Two Asian dudes showed up, barely spoke to me, one would only speak his own language while the other would then speak to me in English. They rudely took pics of my apartment, then went and sat back in their truck. After about 20 minutes, the guys came out and said they couldn't do the move because it was "unsafe". Prior to that it was because I had too many small items, and in between that I was told it was because I asked for 3 hours and they'd need 7-9 hours. I called dispatch again and told Karina she sent me two racist movers. She claimed that couldn't be. I explained my stance and she said she'd call me back. Meanwhile, I have no way to move my stuff. Karina said she would talk with her moving team and call me back. Guess what? She never did. I guess you get great service when you have the right skin color. Move your stuff yourself and save the headache. The worst company ever and I don't see how Yelp recommends them. I'm disgusted.

This location gets 5 stars! U-Haul as a company gets 1…read more Mike and Marcus did good work, especially considering U-Haul's lack of decent online account integration with their in-store systems. When I spoke with them about some troubles I'd had that were weather-related, they were very understanding and did what they could to accommodate me. They worked with U-Haul's sluggish and redundant systems to get our info squared away - we were dropping off a truck and tow dolly as well as reserving a storage space. It took some time but they made sure everything was correct and that we were correctly reimbursed for our first month of storage as well as our extra boxes. Walked away very happy with this location, but disappointed in U-Haul's overall treatment of customers. It did take some time to get everything taken care of, but I feel that was more on U-Haul's end than this location. Owner Bill was on-location and doing his best to help other customers too, I noticed. Seemed like a good crew all around. As a company, however, I can't recommend U-Haul. Our problems with them first began with their system of "reservations" - what a joke! U-Haul apparently doesn't consider our month-prior online reservation actually reserved until they call the *day before we pick up the truck*. In our case, that meant we got lucky and the truck WAS available, but 45 minutes away. We had to rearrange OUR schedule to accommodate U-Haul's LACK of scheduling. You don't call something a reservation without actually making sure it's reserved, U-Haul. Oh, and the $50 "guarantee"? That doesn't apply to your original online "reservation". It applies to the day-before-you-need-the-truck reservation when the U-Haul rep (very possibly in another town) calls you. This is why you had that class-action lawsuit that you settled, U-Haul! Make sure you keep all your paperwork - original contract, any receipts you get from U-Haul, everything - it will make it much easier for the good people in-store to help you.

This is my go-to closest uhaul location. I have always been treated with respect, professionalism,…read moreand had good communication. Each staff has been quick to help, provide information and get equipment on/off. I've rented several times and have had storage units which came free for a month with trailer- all good experiences!

So, I admittedly have not used Northwest for storage, but I wanted to write about an experience…read morewith manager Steve Weir. One morning recently, I opened my front door and there stood Steve, holding my wallet in his hand. Somehow, my wallet ended up on the street near his business and someone had turned it in to him. Steve took the time to drive it over to me several miles away. He wanted no reward, and just said he was glad he could get it back in my hands. Thank you Steve!! Best to you...your customers are lucky to have you!! I will certainly be choosing you and Northwest Vancouver for my storage needs!

The best ever. Clean, great rates, and wonderful staff. No administrative fees , you don't have to…read morepurchase insurance if you already have homeowners/renters insurance, and you can provide your own lock or buy one from them at a very reasonable price. Juliana, the Saturday admin, is informative, professional, and so very helpful. Thank you, Juliana!

Efficient help for our move. Everyone was easygoing, helpful, and genuine. The prices are very…read morereasonable.

WOW. I absolutely cannot say enough good things about these guys. Without a doubt the BEST movers…read moreI've ever worked with. From Drew's responsiveness to Michael and Francisco's ruthless efficiency, warm and engaging demeanors, and total professionalism, it's been an ABSOLUTE PLEASURE working with these guys, which I've now done three times in less than two years. Michael and Francisco have been my movers the last two times and they've made it a stress-free, and even fun process. Watching them play Tetris today fitting a 3 bedroom home's worth of items into a 15 foot POD was seeing a masterclass in technique - they were so efficient that they actually left four feet of space in the POD, which we can now use to throw in more belongings! I give these guy's my highest recommendation and would use them eight days a week for any moving needs.