The manager Leah was very accommodating and helpful. The property was clean and secure. I will…read morerecommend CubeSmart to all my friends and family!l

Upon moving to Florida from our PA home, we became customers of this CubeSmart. The manager, Leah…read moreis amazing and very customer focused. I highly recommend this location!

This business earns a clear 5 stars - management is very friendly and efficient, flexible too:…read moreappreciated!

We were in town visiting our Kids and I needed a place to store the boat. Emily and Mario were…read moreawesome! They provided exactly what I needed at a reasonable price. They allowed me access when I needed it to take my kids fishing at several of the lakes in the area. A very secure site with great access at a great location with great customer service.

Customer service is horrible. Attaching fees to my account. They are price gauging. My bill is…read more131.00 a month. I was prepared to pay my bill but they've attached 40.00 extra dollars to my bill. This includes a late fee and I pay the bill on time every month. This is a rip off.

It worked very well showing the spot and offering the best online discount rate…read more Thanks to Ms Leslie and Ms Liz

I called and received an online price, however once the confirmation e-mail was sent 5 days later-…read morethe price had gone up $47. I called to have them fix their error only to find out a supervisor was the only one that could help me. I was told the price was good for 14 days- clearly not true. I recommend you find a more reputable storage facility. Issue was resolved and satisfied with the outcome.

I found this. I thought that I would make a small unit that I was only going to be paying 55…read moredollars a month but turns out I need one size bigger and Manager was not able to have me pay the difference even though I only used one and then there is the fact that the front office never has anyone in it when you call the facility you are constantly getting a call center, which is run by people that do not speak English very well and I am not even going to begin on the state of the facility. The front of the facility is rundown dirty not maintained well. The gate has been broken for well over a month. No one has come out to fix it. The main access door doesn't even lock and on top of that the manager is only here when he chooses to be. It is an absolute disgrace to any sort of customer service job and this company needs to close this location down and sell it off honestly, I will never ever ever ever ever rent from this place again overpriced understaffed horrible location if I'm gonna pay $135 a month for a 5' x 10' only to find out that I can get a 10' x 5' for $50 less a mile up the road I think we all know which one I'm going to choose. This facility has claims that they have AC but you won't feel it when you walk in. It feels like a boiler room in there there is no security and I do not feel safe leaving my stuff here overnight

I rented a storage unit in Kissimmee at a reasonable price and my rental experience was going ok…read moreuntil I looked at my bank account automatic withdrawal and saw that Extra Space raised my rent 100.00 with no notification or confirmation that it was ok to do so and this is after a short time of renting there which I think is a very unfair procedure or business tactic which made me want to give a lower number rating but the facility is clean and secure so I thought to be fair unfortunately all good/ decent things come to a end and I now have to look for another storage unit at different place other than Extra Space being that the rent is now too high after only a couple of months

I reserved a unit online and got here and they said unit has been rented. In a literal moment out…read moreof Seinfeld, I asked if they knew how reservations work? He said that I reserved the price not the unit. In which point I could only respond with no, I don't think you do. Glad they showed their true colors early.

They have now raised our rates twice in less than a year by more than 50%. Now we get notice that…read morewe will have to move out by the end of the month for "improvements". They post all of these rules and then don't enforce them (no junk cars, one vehicle per space). Neighboring spaces park on or over the line. Space markers are plastic chain that gets moved or broken away. When informed the office does nothing to correct them problem making it very difficult and time consuming to try and park our trailer. The office is vacant more than half of the time. There are better storage places. Don't store here!

It's all too much. I have rented here before but this was by far an easy experience. I reserved…read moreonline and was surprised I did not have to go to the office to get moved in. I got a good price for the type of unit I wanted but was not communicated the space number. I figured I would go to the office and deal with someone the next day but would lock in the online price. I was surprised to get a text early on my move in date with my gate code and access codes. In a separate email I got the unit number and instructions on how to open the rolling door in case this was your first storage excursion. I was charged online for the first month rent and for a lock. You are automatically comp'd 30 days in insurance. My skeptical nature had low expectations but after using the access code to get into my building I found the lock and keys waiting inside the unit. Ready to go even before the office opened. Wow! This has changed my impression of the hassle I had on my previous experience. A couple things to keep in mind. Unless you go in with proof of insurance they will keep charging you 9.99 a month for Orange door insurance. They raise rents and move you up to a more expensive unit charge on a regular basis so this is best for a short term storage solution.

In January, I prepaid a year for one of their Dade City units…read more In April, they sent me a notice saying that they were going to AUCTION off my things! Now, June 1, they OVERLOCKED my unit with their red padlock!  They seized my stuff! I was terrified they were going to have an auction.  I still am!  I'm paid for 8 more months! I'm out of there. I can't risk their incompetence. This business is amazingly bad.

We used to think that storage facilities were all average at best (most far below expectations),…read morebut we're pleasantly surprised with the team running Best American Storage (Kim & Peggy are both awesome!); their support; and the extremely well maintained facility. This is truly a five star location.

I had a slow leak in a tire, and all of the other "tire " places around were quoting at least an…read morehour and a half just to see if they could find a screw or a nail that I could not. I called Christian Brothers and Jeremy told me to bring it right in. He quickly put it on the lift and had me back on the road in no time. Where the screw was couldn't be patched, but he offered to put a plug in it to get me by until I could get a tire. He then refused to take payment for the service. Needless to say, I ordered the tire from them instead of going to another place. This kind of "do the right thing for people" service is far and few between these days. Thank you!

Friendly, but beware. I asked to check out a small noise my car was making. What I got was a an…read more$8000 estimate of every fix you can imagine. I politely said no thank you and went to another mechanic. I showed them Christian brothers estimate and they laughed. They fixed everything for $500. Some examples. To replace headlight was $1000 other mechanic was $200. Also Christian brothers said my power steering fluid was leaking and could fixed for roughly 400-600. Turns out it wasn't leaking at all. Just be cautious and maybe get a second opinion if you see an outrageous estimate.