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    U-Haul

    1.0 (5 reviews)
    Closed 7:00 am - 7:00 pm

    Services - U-Haul

    Trailer rental

    Truck rental

    U-Haul Photos

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    Fraserway RV - Bedford - Fraserway RV Bedford Exterior

    Fraserway RV - Bedford

    (8 reviews)

    Just bought my second RV from this location and have had no issues. The Sales guy (Vinnie) was…read moreamazing to deal with and the financing department (Rosy) was extremely helpful and knowledgeable. I had some minor fixes to my second trailer after having it out (typical with new RVs) and needed them fixed. They had me in within a week and fixed everything on my list as part of the warranty. Great to deal with!!! Highly recommend.

    Hmmm looks like alot of the same... Fraserway RV - Bedford:…read moreUndisclosed History: I bought this unit with the understanding it was brand new, yet it showed clear signs of being previously handled, likely used as a trade show and sales show model before purchase. Pre-Delivery Neglect: Your team failed to perform mandatory lot maintenance and reporting during the time it sat on your sales lot. Most egregious of all, another certified dealer discovered the unit was never even caulked from the factory--a critical checklist item your prep team completely missed. Warranty Failures: My unit has been in your shop multiple times, yet I discovered your service department repeatedly failed to log my warranty information into the system, leaving me with no official corporate service history. I am not refusing to work with you. I am refusing to accept "lip service" from a dealership that has neglected this unit from day one. I hold a comprehensive paper trail of time-stamped emails sent directly to you, your Vice President, and your CEO detailing these exact failures. I also possess extensive photo documentation of the issues of damage and neglect to correct them satisfactorily. The breakdown isn't my lack of cooperation--it is your dealership's lack of accountability. Check your inbox for the photos and emails already sent. I welcome a response once you have a real plan of action to address these verified failures

    U-Haul

    U-Haul

    (11 reviews)

    Dartmouth

    BBB complaint has been filed on the violating of a legal contract between myself and previous…read moremanager for me to take over the unit for a cost of $100 plus monthly fees after that violation fraud on three separate occasions on my credit card chronic lying and harassment on this unit while lying about removing contact information where I was continually harassed and continued to be so where my credit card has been misappropriated by this particular staff member who has been repeatedly rude and where customer service has already verified that the credit card charge did originate from this location and where there are ample notes to stop harassing me especially where this location is in violation to an arrangement I had with the previous manager where it should have been 1500 plus 100 were they are now over $4,000 of coercive financial abuse and harassment against me on a unit that's not even mine where they repeatedly lied about the unit information being removed and separated when they put it on and only they could have put it on so only they could have removed it and they did not so here they violated illegal binding Arrangement between myself and the previous manager and then coercively held my Mastercard and myself Hostage to auction threats when they created the mess by violating the arrangement between me and the previous manager so this location violated a previous arrangement with the previous manager and then created thousands of dollars of arrears on their own violation to illegally binding arrangement where they continue to hold my things hostage and threats with auctioning which they don't have my consent to use my credit card or sell my private property that is in somebody else's unit that should have already been put over to my name under the other Arrangement but instead they hold me financially and coercively hostage because the male manager didn't want to hear about the previous Arrangement and therefore he made a decision to act illegally from that moment on where they were just generating costs on a matter that was already decided that I would take over by the previous manager if the arrears got that high again this location is extremely unethical and unprofessional and illegal and coercive and unprofessional and if they sell the stuff that unit they will be directly committing a crime against me where they already violated the previous verbal arrangement with the previous owner who had more information about why the situation was occurring and where it wasn't it was her idea for me to take it over in the way that she suggested and I had agreed that the if it happens again I will take it over and this male manager and this female staff member have acted coercively and harassing and abusive and fraudulently and have denied that arrangement to generate thousands of dollars of arrears The lying alone is disgraceful but the lies eventually catch up with them especially with the screenshots, so here we have people who deliberately violated their previous Arrangement but don't have any problem charging my credit card and holding me hostage by harassing me causing immeasurable distress and work on me as a person with disabilities so it's quite clear that they have a method of coercive harassment and threats when they are the ones that are in violation to legal contracts and offers that were accepted by me. The fact that I have paid several thousands instead of the $100 that I was supposed to pay to get the unit put into my name and moved and downsized is another act of fraud committed by this unethical location None of this would have happened had Kim still been the manager and that's a huge part of the problem

    This is my second or third time renting from Uhaul on Windmill Road and each time my experience has…read morebeen stellar. The staff is courteous and professional and they seem engaged and interested in me as the customer. When there was a momentary thought that something might be wrong the service person was immediately alert and attentive, and then very relieved that there was no issue. The trailer hitch parts are very competitively priced. I did my own installation so don't know about installation costs, but I did get the wiring supplied and installed and at $80 and 20 minutes from the time I walked in the door it seemed super reasonable to me. I rented a 5x8 enclosed trailer to drive to Quebec for a one-way dropoff in Lachine. The trailer was in great shape, dropoff was as easy as can be. No fuss, no confusion, easy and clear customer instructions, etc. Don't pay any attention to the few horror stories that people like to tell. Uhaul is an A+ and trustworthy business.

    U-Haul - truck_rental - Updated June 2026

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