**DO NOT RENT HERE.** If I could give zero stars, I would…read more After just **3 months**, they tried to raise my rent by **44%**. That's an outrageous increase and feels like a bait-and-switch. The facility itself is run-down and poorly maintained, yet they still think a massive price hike is justified. Save yourself the headache and rent somewhere else. I would never recommend this place.

Stated in the contract that rent will be market value assessed every 6-8 months. Amazingly, I…read morehaven't had my unit for 6 months yet and they have raised the rate and management refuses to call me and explain what's going on. I'll be in touch on breach of contract proceedings via my attorney. Thanks for not being able to follow your own contract but expecting customers to.

It was very nice to see Chandler's face, post Wisconsin historic floods at Extra Space Storage…read moretoday. His calm demeanor is welcoming; and he always delivers solutions and GREAT NEWS! He is to be commended for taking his customer service skills ONE STEP FURTHER! Thank you Chandler!

Don't sign up and pay on the weekend because they need to restrict your access so you're paying and…read moreyou can't get in don't load up your car and if you call they can't help you either there. They're good at taking your money right away though and forcing a lot on you every time you run from them b

Picked up the vehicle clean and on time. Everyone I talked with was super friendly and helpful. Met…read moreDavid, the manager when picking it up and he clearly cares about the customers and how service works. The rest of the team follows that example which made it an excellent experience overall. Pricing is fair and as expected. I'll be back

I rented a truck to move my daughters bed to Madison. A person at the store called me mid-morning…read moreto check in and ask how the bed move was going. Now that's great customer service. ! Super nice guys. Great prices.

Excellent temp controlled facility. It was clean, had rolling flatbeds available for customer use…read more(we found VERY helpful), & friendly management. We had our "valuables" & furniture there for 2+ yrs & always clean & accessible! Definitely will recommend to others!!! Deb M

Finding the new storage company of STORAGE SENSE was a life saver!…read more We had been renting four units from Public Storage on Bluemound Road in Waukesha WI. When visiting a unit in winter we found a heater condensate pipe running through the wall had frozen, burst and sent corrosive water on our things. The office was unstaffed and the 800 was unable to contact anyone for help. My 82 yr old husband and I had to move heavy items to safety, a three hour effort! Public Storage ignored our calls for help and a simple repair that was made would not prevent the same situation again, indeed it has refrozen within a day. I dreaded looking for a new company until I found STORAGE SENSE. WOW! What a change for the better! A great new facility on Sunset Drive in Waukesha, WI, is a solid, clean, secure structure with an on-site manager that really understands customer service. Erik made finding new space to move our things easy and at a better cost than Public Storage. It is a comfort to know that having someone on-site is important to STORAGE SENSE. If you are in need of storage in the Waukesha area, go straight to STORAGE SENSE! You will be glad you did.

It's only been a month but they have been professional and responsive. There is only one air…read moreconditioned floor which was full, but overall I feel that my belongings are safe with them.

Yes. I am writing a review about a storage facility. I would never even have known as much as I…read moreunfortunately know about them had I not moved about 5 times in the past 3 years. So, here it goes. I guess for the most part, the best things about this particular storage facility are: #1. The service and the people who work there. #2. Location, location, location! #3. Safety. #4. First month is free if you mention the special. Unlike other storage facilities that I've used (Public Storage and Uhaul), this is probably the best one. At least for me. The other places have their own pro's which I'll get to but also have some major cons. The people who work at East Bank Storage are friendly and knowledgeable. This is pretty much the ONLY storage facility close to a good neighborhood and not in some remote place in the middle of some remote ghetto. You'll see the least amount of sketchy people at this facility. The employees don't seem like crack heads nor do the people who put their entrusted belongings there. In fact, I think the employees listen to Christian rock music. The cons of East Bank; Unlike Public Storage or Uhaul where you can access your belongings 24/7, you can only access your belongings at this place monday through friday, during work hours. So, they close at 5p. And on saturday they close at 3p. And they are not open on sunday. The other major setback is that this facility is designed like a building and the units are on different floors, so there is a huge lift. The other places have drive up garages and individual units at ground level. But also exposed to the outdoors and the elements. So anyway, once-and-a-while, you get there and someone else is using the lift and you just have to wait. Luckily I've never waited that long but it could be a major clusterfuck during peak moving times. The nice thing though is that because of these hours, the facility is always being monitored. And when it closes, the whole place is on lock down. I have a friend who even rents a wine storage cellar there. So, it's basically more upscale with a few drawbacks. If you have nice or expensive shit, take it here instead of a mainstream facility. Otherwise, the others are a-ok, I guess.

I would highly recommend All safe mini stir-it to anyone in the waukesha area! I rented a 10x10 for…read morejust under 3 years, and I have zero complaints about my time doing business with them. The units are inside and climate controlled, the facilities are clean and well lit, and the owner was very nice. They have units of all sizes, and their prices are extremely competitive. I recently bought a home and no longer needed the storage unit, and they sent a nice letter, a $2 bill in hopes I'd return the comment card, my deposit, and a coupon for a nice breakfast place just down the road. I've heard nightmarish stories in the past about other facilities that included the fecal matter of 4 legged critters and attacks by hoards of wasps, so I am VERY happy I chose All Safe to store my prized possessions!

I had an amazing experience with Andrew and Fletcher this morning! They were very friendly,…read morepatient, and had excellent customer service skills. Thank you so much Andrew and Fletcher! I hope we get you again for our next junk haul! I highly recommend them! We live outside of Milwaukee if you want to specifically request Andrew and Fletcher.

THE GOOD: They showed up in time. The workers were nice & polite. The garage was cleared out…read more THE BAD: Their policy is to recycle as much as possible appears to be a joke. They treated ALL my stuff like junk. Everything, like my Dad's tools,(Stanley / Mastercraft), shovels, rakes, weekwacker & lawn sprinkler were all thrown/ slammed into the truck. I heard things break ! Then the heavy duty junk like an old table saw, metal file cabinet etc all thrown on top. I had things marked with a ribbon & told them 3 times that stuff stayed. One of the guys asked if I had some Kleenex. I ran into the house to get him some Kleenex & they threw some things that were marked to stay into the truck !!! I hired them because of their recycling policy. That part seams to be an expensive mistake.

The storage facility is clean, had to start using it this week, ELEVATOR HAS BEEN BROKEN ALL WEEK,…read moreNO IDEA WHEN IT WILL BE IN SERVICE. We have a scheduled moving company tomorrow and the move will now cost us more $ having to carry all the furniture up the stairs.

I enjoyed meeting Dustin at the Mequon, WI, office on Port Washington Road. He was courteous and…read moregreeted us by opening the door and smiling. He showed us 2 units. I have not decided what to do just yet, but this is high up on my list!